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Red Roof Inn & Suites Beaumont

#15 of 34 Hotels in Beaumont
Certificate of Excellence
2310 IH-10 South, I-10 & Washington Boulevard, Beaumont, TX 77707
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Red Roof Inn & Suites Beaumont
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Red Roof Inn & Suites Beaumont
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84 reviews from our community

Traveler rating
    26
    24
    13
    13
    8
See reviews for
14
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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My son and I arrived around 11:30pm after driving for 10 hours. The checkin process was odd. The woman immediately said, "I'll need $100 cash deposit". I said, "I'm paying with a credit card so you won't need a cash deposit". She proceeded to check us in when a man walked up and interrupted us saying his room key didn't... More 

Was this review helpful? Yes 1
Dewey, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I didn't even get a chance to stay at this hotel. I made a group reservation over three weeks ago, for a date in April. Then nobody could find the reservation. Then they found it, but wouldn't honor it, even though the price wasn't really discounted. I made call after call, talked to a different person almost every time, was... More 

Was this review helpful? Yes 1
Ana C, Manager at Red Roof Inn & Suites Beaumont, responded to this review

Thank You for submitting this review and bringing this issue to our attention. We do regret that this was your experience with our property, please accept our sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. More 

1 review
4 of 5 stars Reviewed March 19, 2015

Everything was good. The only drawback is that there were people standing around outside and walking around inside, it gave an unsafe feeling. The shower head is odd as well, with it being on the ceiling it isn't being cleaned and unfortunately contaminated with mildew. Not perfect but doable to stay again.

Was this review helpful? Yes
Ana C, Manager at Red Roof Inn & Suites Beaumont, responded to this review

Thank You for taking the time to tell us about your experience here at Red Roof Inn & Suites in Beaumont, Texas. We thank you for bringing these issues to our attention. We take all feedback very serious and will address these concerns with our team. We appreciate your business and hope you can give us a chance to better... More 

Waco
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 4, 2015 via mobile

Upon entering the room, it looks sleek and modern-day but if you're sleeping and your spouse has to use the restroom, upon the turning on the light in the restroom, the whole sleeping area is lit up which is disturbing the sleeper.

Was this review helpful? Yes 1
Ana C, Manager at Red Roof Inn & Suites Beaumont, responded to this review

Thank You for taking the time to convey your comments regarding your recent stay with us at Red Roof Inn & Suites in Beaumont, Texas. We do apologize for your experience with the lights in the restroom, they do light up the sleeping area. We appreciate you sharing your concerns and it is our hope you will give us the... More 

Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 3, 2015 via mobile

Not bad in the least and very dog friendly. Good morning coffee. Wish they offered real cream however. Good walking area for pet. Room was clean and completely renovated. Good shower. Nice layout. Linens were clean. Accommodating front staff. Stayed on third floor. If you sang to take a nice walk with your dog, I highly suggest you drive the... More 

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Ana C, Manager at Red Roof Inn & Suites Beaumont, responded to this review

Thank You for taking the time and telling us about your experience here at RRI-Beaumont. Thank You for the great comments, I will be sure to pass your kind words along to all of our staff. We hope to see you again in the near future. More 

St. Petersburg, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed February 28, 2015

This Red Roof Inn is by far the most modern i stayed at. The rooms are very updated , from the large bathrooms with walk in showers to the new beds and modern amenities.The staff is very friendly and provide great information of the area around , Many places to eat with in minutes of hotel .And the price cant... More 

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Ana C, Manager at Red Roof Inn & Suites Beaumont, responded to this review

Thank You for taking the time to complete a positive review for our hotel. I am glad to hear that you enjoyed your stay here with us. The staff works very hard to make sure that our guests have a great stay with us. We appreciate your comments! More 

Grande Prairie, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 26, 2015

Called ahead to book a room. We were 32 miles out of Beaumont. Clerk said that we could get the AAA rate. When we arrived the clerk said they were so booked that they could not honor the AAA rate. I saw another TripAdvisor report stating that they did that to them as well. I picked up the phone and... More 

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Ana C, Manager at Red Roof Inn & Suites Beaumont, responded to this review

Thank You for taking the time to leave us your feedback. I would like to extend my apologies for the negative experience you had at our hotel. Guest satisfaction is our top priority. and I am truly sorry we did not achieve that. I hope you might allow us another opportunity to change your mind about our service. More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 20, 2015

We stopped here passing through on our way home, it was just what we needed. Roselyn at the front desk was extremely nice and deserves recognition for her hard work and kindness! We were in the business King room. The bed was comfortable and the television was nice and clear. The light switch for the main light was a little... More 

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Ana C, Manager at Red Roof Inn & Suites Beaumont, responded to this review

Thank You for your positive experiences at Red Roof Inn - Beaumont . We appreciate your comments about Rosalind she is a great GSR. We always enjoy hearing great reviews about our staff. More 

Milton, Florida
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 20, 2015

We arrived at midnight to a sign that said 49.99 rooms. The night clerk said no rooms at that price. We were tired and took a room anyways. Room smelled of cigarette smoke though signs said no smoking allowed. Our room had an open shampoo as well as open/used bar of soap in the shower. The white sheets were stained... More 

Was this review helpful? Yes 1
Ana C, Manager at Red Roof Inn & Suites Beaumont, responded to this review

I am sorry that your experience did not meet your expectations. Please accept my sincerest apologies, Thank You, for taking the time to tell us about your experience, Here at Red Roof Inn - Beaumont we strive to continuously improve the quality of ours services. More 

Houston, Texas
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 20, 2014 via mobile

I am blown away by how nice this hotel this is. We usually stay at a higher end hotel, but due to the close proximity of the wonderful Cajun food joint stayed here. Bed very comfy, service friendly and efficient, security cameras every where. The room is very modern, tv on the wall, small fridge. And best of all we... More 

Was this review helpful? Yes
Ana C, Manager at Red Roof Inn & Suites Beaumont, responded to this review

Thank You for your response to Trip Advisor. Red Roof Inn -Beaumont staff works very had to make sure that ours guests have a great stay with us. We always enjoy hearing about positive experiences our guest have here at the hotel. Again-Thank You. More 

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