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Holiday Inn Express Hotel & Suites Beaumont-Parkdale

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7140 Eastex Freeway, Beaumont, TX 77708
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Holiday Inn Express Hotel & Suites Beaumont-Parkdale
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81 Reviews from our TripAdvisor Community

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Traveler rating
    42
    29
    2
    5
    3
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24
14
5
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plano, Texas
Level Contributor
145 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 1 week ago

Located near the freeway, this hotel is easy to access. The staff was friendly, courteous, and helpful. The room was quiet, clean and comfortable. The breakfast was fresh and hot. The only drawback was the wi-fi, which was not strong and spotty at best. I would stay here again.

Was this review helpful? Yes
Mary M, Front Office Manager at Holiday Inn Express Hotel & Suites Beaumont-Parkdale, responded to this review

Thank You so much for taking the time to write a review of our hotel. we are so glad you enjoyed your stay and hope you will come back to see us again. Thank you again for the 4 Star review. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for the funeral of my mother. We were so tired. I asked if we could check in early and was told the room wasn't ready but they showed me a nice, quiet place to wait. Before too long, the room was ready. I paid the fees and thanked the front office worker for allowing the... More 

Was this review helpful? Yes 2
Mary M, Front Office Manager at Holiday Inn Express Hotel & Suites Beaumont-Parkdale, responded to this review

Thank you so much for taking the time to write a review of our hotel. We are glad to hear you had a great stay considering the difficult circumstances that brought you here. We hope you will get the opportunity to come back and see us again. Thank you again for the 5 Star review. More 

Austin, Texas
Level Contributor
99 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 29, 2015

This Holiday Inn is conveniently located in the central part of Beaumont...easy to access the old Downtown or the shopping areas of the Parkdale Mall area. The hotel was clean and comfortable. I has one small problem but it was handled quickly and effienctly by the front desk staff. Hotel is far enough away from the highway as to give... More 

Was this review helpful? Yes
Mary M, Front Office Manager at Holiday Inn Express Hotel & Suites Beaumont-Parkdale, responded to this review

Thank you for taking the time to write a review of our hotel. We strive to keep a clean hotel with a friendly staff. Thank you again for the 4 Star review. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 26, 2015

I found this hotel via my pet finders app. It was stated they were pet friendly- they are only per friendly in the fact they allow your pet. The price of having your pet is double most hotel costs at $50. I guess I'm different in my opinion of pet friendliness. On another note, the mattresses were incredibly uncomfortable, I... More 

Was this review helpful? Yes 1
Mary M, Front Office Manager at Holiday Inn Express Hotel & Suites Beaumont-Parkdale, responded to this review

Thank you for taking the time to write a review of our hotel. I apologize for the way you and your pets were treated at the hotel also the cleanliness of the room and condition of our mattresses. All of your concerns will be addresses and corrected. Thank you again for the 2 star review. More 

Plain Dealing, Louisiana
1 review
2 of 5 stars Reviewed July 25, 2015

The hotel is an actual nice place. However the beds are not queen sized as advertised I even confirmed with staff prior to booking and on check in. We left for the day then came back late last night to 2 double beds. Thats after I was able to find a parking place because the club in front of it... More 

Was this review helpful? Yes
Mary M, Front Office Manager at Holiday Inn Express Hotel & Suites Beaumont-Parkdale, responded to this review

Thank you for taking the time to write a review of our hotel. I apologize for all the issues that arose during your stay. This is not the normal way our hotel operates. I can assure you the things you mentioned in your comments will be addressed with the Owners. Thank you again for the 2 star review. More 

Monmouth Beach, New Jersey
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 9, 2015

This was a one night stop on our way to Houston. The hotel was clean, staff very pleasant. Quiet and the room was decent size. Bed a bit too hard for our liking . The coupon offer of 10%off dining at the White Horse Lounge was not worth it! Food was midiocre at best!

Was this review helpful? Yes
Mary M, Front Office Manager at Holiday Inn Express Hotel & Suites Beaumont-Parkdale, responded to this review

Thank you so much for taking the time to write a review of our hotel. Our housekeeping staff works hard to keep a clean hotel and our front desk is welcoming. Thank you again for the 4 Star review. More 

Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 5, 2015

We stayed here one night while traveling through the area. It was Fourth of July night so I have made some allowances in my reviewing. It was busy and trash was overflowing in common areas and at the entrance - I think this was just a holiday problem. The keys didn't work and the toilet needed to be fixed when... More 

Was this review helpful? Yes
Mary M, Front Office Manager at Holiday Inn Express Hotel & Suites Beaumont-Parkdale, responded to this review

Thank you so much for taking the time to write a review of our hotel. Our staff strives to make your stay a good one with clean rooms and a gracious staff. Thank you again for the 4 Star review. More 

Level Contributor
5 reviews
5 of 5 stars Reviewed May 24, 2015

Nice location nears major mall-Parkdale. No hassle check in and check out. Front desk staff very friendly and informative. The room was clean and the air conditioner worked well. Wish it had an indoor pool. The weather is unpredictable.

Was this review helpful? Yes
Mary M, Front Office Manager at Holiday Inn Express Hotel & Suites Beaumont-Parkdale, responded to this review

Thank you so much for taking the time to write a review of our hotel. We have a very friendly staff here that strives to want you as a repeat guest. We always want to make sure that everything is kept clean and neat and that your check in and check out is very easy. Thank you again for the... More 

San Antonio, Texas
Level Contributor
95 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed May 14, 2015

This place is one of my favorite hotels in Beaumont. Rates are fair, service is great, and its always clean. Linda, Mary and Cassandra are always so friendly, and welcoming. I do not get a chance to utilize most of the amenities, as I am in town visiting family and off property more than not. Internet always works great, and... More 

Was this review helpful? Yes
Mary M, Front Office Manager at Holiday Inn Express Hotel & Suites Beaumont-Parkdale, responded to this review

Thank you so much for taking the time to write a review of our hotel. Our staff always looks forward to your visit and strives to make sure that you our return guest will continue to come see us again. Thank you for your loyalty. Thank you again for the 5 Star review. More 

Kasson, Minnesota
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 3, 2015

Travelling through Texas and stopped in Beaumont for a few nights to catch up with relatives outside the city. The hotel was easy to get to, had nice big, clean rooms. Breakfast was included and it was good, as far as buffets go. Lunch and dinner were limited to the bar area...but lots of restaurants near by. Over the weekend... More 

Was this review helpful? Yes
Mary M, Front Office Manager at Holiday Inn Express Hotel & Suites Beaumont-Parkdale, responded to this review

Thank you so much for taking the time to write a review of our hotel. Our staff prides itself on making sure our guests have a great stay. I do apologize for the noise during your stay. Thank you again for the 4 Star review. More 

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