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Holiday Inn Express Hotel & Suites Beaumont-Parkdale

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7140 Eastex Freeway, Beaumont, TX 77708
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Holiday Inn Express Hotel & Suites Beaumont-Parkdale
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Holiday Inn Express Hotel & Suites Beaumont-Parkdale
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68 reviews from our community

Traveler rating
    38
    22
    2
    3
    3
See reviews for
16
12
5
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

New hotel, rooms very clean and large king suits. Happy to have a bathtub that slopes in the back so one can soak. Breakfast is the standard fare. Be patient at check-in Marva is new but friendly and funny. Only complaint is the breakfast-room floor was terribly sticky, as if mopped w/orange juice. Rest of eating area was clean.

Was this review helpful? Yes
Mary M, Front Office Manager at Holiday Inn Express Hotel & Suites Beaumont-Parkdale, responded to this review

Thank you so much for taking the time to write a review of our hotel. Our staff strives to keep this hotel as new as possible as long as possible. I apologize for the sticky breakfast room floor. I can assure you I will check on that. Again thank you for the 5 star review. More 

Temple, Texas
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 21, 2015

As an IHG member I usually know what to expect when I check in to a Holiday Inn Express. I arrived just before 6pm. Check in was easy, they had everything ready as usual. I was in my room quickly and unpacked in time to make a dinner meeting. The staff was as friendly at this HIE as any I... More 

Was this review helpful? Yes
Mary M, Front Office Manager at Holiday Inn Express Hotel & Suites Beaumont-Parkdale, responded to this review

Thank you so much for taking the time to write a review of our hotel. Our staff works hard to keep up with the standards that are put forth by IHG and so that your experience is very consistent where ever you travel. Thank you again for taking the time to give us a 4 Star Review. More 

Waco, Texas
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 7, 2015

Most Holiday Inn Express' I have stayed at are quite nice and offer top notch service. This one did not meet this expectation however. We were traveling on the road and decided to stay overnight along the way. We called ahead to make our reservations and requested that a confirmation number be sent to us via email. After a few... More 

Was this review helpful? Yes
Mary M, Front Office Manager at Holiday Inn Express Hotel & Suites Beaumont-Parkdale, responded to this review

Thank you so much for taking the time to write a review of our hotel. I need to start off by apologizing for the way you were treated at our hotel and the condition in which you found your room. I can assure you that is not acceptable standard for us and I will be making changes based on your... More 

Austin
Top Contributor
53 reviews 53 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 28, 2014

Nice room; good location just outside (a few minutes) outside main Beaumont. As other reviews have noted: this is the best place to stay in Beaumont. I've stayed here many times and will continue to come back. Oh ... the price was just fine.

Was this review helpful? Yes 1
Mary M, Front Office Manager at Holiday Inn Express Hotel & Suites Beaumont-Parkdale, responded to this review

Thank you so much for taking the time to write a review of our hotel. We love our return guests and consider you part of our Hotel Family. The staff works very hard to keep everything clean neat and up to date so that you will find the same wonderful service you have come to expect. Thank you again for... More 

Clanton, Alabama
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 17, 2014

The room was perfect and everything was clean. The room was quiet and the staff at check-in were great. The lady printed out the direction to the closest Catholic Church plus the Mass schedule. The breakfast area was very roomy and and the food selection was widely assorted and very tasty.

Was this review helpful? Yes 3
Mary M, Front Office Manager at Holiday Inn Express Hotel & Suites Beaumont-Parkdale, responded to this review

Thank you so much for taking the time to write a review of our hotel. Our staff takes pride in every aspect of our hotel. We strive hard to make your stay a pleasant one and one where you will want to come back and see us again. Again thank you for your review and 5 stars. More 

Top Contributor
81 reviews 81 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed October 21, 2014 via mobile

we were greeted by a very unpleasantly cold room. It took a few minutes to figure out where the thermostat/controls were and turn on the heat for a bit to get the temp. to a pleasantly cool temp. A BAD first impression, plus it makes no sense for a hotel to spend extra dollars for all that cooling. Next up... More 

Was this review helpful? Yes 1
Mary M, Front Office Manager at Holiday Inn Express Hotel & Suites Beaumont-Parkdale, responded to this review

Thank You so much for taking the time to write a review of our hotel. We would like to apologize for the condition in which you found our hotel. We are in the process of looking into and taking care of all the things you found wrong. I hope if you are ever back in our area again you would... More 

Dallas, TX
Senior Contributor
49 reviews 49 reviews
46 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed September 2, 2014

Believe it or not, this hotel is THE nicest, cleanest, newest hotel in Beaumont. I have to travel to Beaumont fairly often (UNFORTUNATELY) on business, and this is my primary hotel. It's newish, clean, quiet, and makes good use of space. The only Starbucks in town is nearby, as are a number of restaurants (the hotel is near the Parkdale... More 

Was this review helpful? Yes 1
Mary M, Front Office Manager at Holiday Inn Express Hotel & Suites Beaumont-Parkdale, responded to this review

Thank you so much for taking the time to write a review of our hotel. Our staff works hard to make sure that you have a pleasant stay. We consider ourselves a hidden treasure in Beaumont. Again thank you for taking the time to write a review and the 4 stars. We look forward to you visiting us again. More 

Edinburgh, UK
Top Contributor
85 reviews 85 reviews
32 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 23, 2014

We stayed here one night on a road trip and chose it because it had a laundry. The room was large and fairly new or recently refurbished. The towel rail in the bathroom was loose and I had difficulty getting the shower switched on but other than that it was in very good condition and clean. The laundry turned out... More 

Was this review helpful? Yes
Mary M, Front Office Manager at Holiday Inn Express Hotel & Suites Beaumont-Parkdale, responded to this review

Thank you so much for taking the time to write a review of our hotel. I apologize for the loose towel holder and the difficulty of getting the shower turned on. Our staff works hard at making your stay comfortable in hopes of you coming back to see us again. Thank you again for writing a review and for the... More 

Lake Jackson, Texas
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 10, 2014

I stay once a month in the Beaumont area for business. This hotel is close to the mall and there are several places to eat close. This was my first stay at this hotel and I would stay again. Rooms were very clean and the bed was nice.

Was this review helpful? Yes
Mary M, Front Office Manager at Holiday Inn Express Hotel & Suites Beaumont-Parkdale, responded to this review

Thank you so much for taking the time to write a review of our hotel. Our staff works hard to keep our 1st time guests coming back to see us again and we look forward to your second and third visit to us just like your first. Thank you again for taking the tiime to write a review and the... More 

Phoenix, Arizona
Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 6, 2014

Decided to stay in Beaumont, since it was within striking distance of New Orleans, which is where we wanted to arrive noonish the next day. Decent reviews and a decent price made us choose this particular Holiday In Express. My only knock on this place was the location, more specifically the road you can access the hotel from. It's on... More 

Was this review helpful? Yes
Mary M, Front Office Manager at Holiday Inn Express Hotel & Suites Beaumont-Parkdale, responded to this review

Thank you so much for taking the time to write a review of our hotel. Our staff prides itself on making sure that you have the very best stay possible, that every thing in the room is clean and neat. We understand the importance of the almighty dollar and getting your dollars worth. Again thank you for your 4 star... More 

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