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Comfort Inn & Suites Los Alamos

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2455 Trinity Drive, Los Alamos, NM 87544 (Formerly Holiday Inn Express)
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Comfort Inn & Suites Los Alamos
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Comfort Inn & Suites Los Alamos
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66 reviews from our community

Traveler rating
    14
    26
    12
    8
    6
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12
19
7
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Golden CO
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We don't spend much time in our hotel when we're in Los Alamos, so this one works well for us! Our experience this time was very similar to our experiences in 2014 and 2012. - it was clean, quiet, and comfortable. The hotel is located centrally - by restaurants, Smith's market, and the lab. The parking lot is connected to... More 

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Top Contributor
50 reviews 50 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was my second time here. It was great to have snacks in the lobby along with hot chocolate. The breakfast was not up to par. The waffle machine had very creamy filling. The room was very nice! The bed was great and the air conditioner made it a nice temperature. Stay here if you want to visit Los Alamos.

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Rochester, Minnesota
Top Contributor
63 reviews 63 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed April 10, 2015

The room was clean, comfortable. Best hotel pillow I've had in a long time. Duvet way too heavy except in mid-winter with window open. Breakfast usual hot and cold but with preformed cheese omelet instead of egg discs. Breakfast area was nice; small but adequate while we were there. Agree automatic door would help. Staff were pleasant and helpful. Cookies,... More 

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Atlanta, Georgia
Top Contributor
63 reviews 63 reviews
59 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 17, 2015

The entrance door is not automatic making entrance with a luggage cart difficult. In the times when most hotels advertise for people with disabilities, such an entry door is anachronistic. Room (suite) was nice and clean.

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Tulsa, Oklahoma
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 10, 2015

Stayed there a couple weeks and except for a couple small glitches, my stay there was very good. There was very good breakfast every mornings, and popcorn and cookies in the lounge area all the time. The staff were nice and helpful. The glitches were mostly their booking system acting up.

Review collected in partnership with this hotel

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Rio Rancho, NM
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 12, 2014

Decent accommodations at a reasonable price. The motel was undergoing remodeling which caused some issues, but for the most part the place functioned alright. Since this review is being written a couple of months after our stay, the construction is likely finished. This is an older facility that is in pretty good condition and well kept. Their rooms are large... More 

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LosAlamosNM152, Manager at Comfort Inn & Suites Los Alamos, responded to this review

Thank you for taking the time to rate us online regarding your past stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

1 review
5 of 5 stars Reviewed November 6, 2014

The front desk manager was absolutely positively the sweetest thing to ever walk this planet. She really goes above and beyond. She really made sure that I felt special and wanted the whole time I was there. Also because of her the free breakfast was phenomenal. On top of all this she is insanly gorgeous! Its smart that comfort inn... More 

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LosAlamosNM152, General Manager at Comfort Inn & Suites Los Alamos, responded to this review

Thank you for taking the time to rate us regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon. More 

1 review
2 of 5 stars Reviewed October 24, 2014

I stayed at the comfort inn a few weeks ago, check in was smooth, popcorn and cookies was an excellent touch and breakfast was great, however every time i needed the front desk clerk in the morning to ask about a late check out she was never there, she was always talking to guys (other guests maybe) but it felt... More 

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LosAlamosNM152, General Manager at Comfort Inn & Suites Los Alamos, responded to this review

Dear Valued Guest, Thank you for taking the time to rate us and giving us your feedback. Please know that our guests and staff services are very important to us. I ensure that we will use your feed back for better training purposes and that my staff is well aware on what we need to take time to work on.... More 

Seattle, Washington
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 20, 2014

This was a middle of the road motel (clean, decent wifi, and a decent breakfast layout) but probably the best place in town within walking distance of the Los Alamos historic district and shopping area. (Just about a block from Ashley Pond.) Several eating/drinking establishments near the Pond are a pleasant walk from the motel.

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LosAlamosNM152, General Manager at Comfort Inn & Suites Los Alamos, responded to this review

We would like to thank you for taking the time to rate us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

EDGEWOOD NM, United States
2 reviews
5 of 5 stars Reviewed October 15, 2014

A better hotel cannot be imagined! From its superb breakfast that should satisfy any palate to the hot-tub to the spacious sized and appointed rooms to the great beds and sleep, you could not find a better place to stay. Cookies in the late afternoon are a nice touch. The soft-drink point-of-sale machine does not gouge at $1/20 oz. drink.... More 

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LosAlamosNM152, General Manager at Comfort Inn & Suites Los Alamos, responded to this review

We would like to thank you for taking the time to rate us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

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