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Comfort Inn & Suites Los Alamos

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2455 Trinity Drive, Los Alamos, NM 87544 (Formerly Holiday Inn Express)
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Comfort Inn & Suites Los Alamos
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72 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Socorro, New Mexico
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed July 19, 2015

We stayed at the Comfort Inn Los Alamos in July 2015. The phone service was down from when we check in to when we check out. The Wi-Fi was down for a while after check in but there was also a thunderstorm with lightning going on. There is an elevator. Access off Trinity Drive is easy. Something was wrong with... More 

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Irving, Texas
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed July 8, 2015

The hotel rooms were beautiful, clean and cosy. The Bathrooms had good quality soaps and shampoos which you could actually use. The breakfast was also good, with options from fruits, waffles, cornflakes, omelettes, and potatoes. Would definitely stay here again.

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LosAlamosNM152, General Manager at Comfort Inn & Suites Los Alamos, responded to this review

Dear Valued Guest Thank you for your feedback. We always appreciate positive reviews. I will share this with my staff, as we always strive to make our guests stay comfortable and enjoyable. On behalf of my staff and myself we would like to thank you for staying with us and hope to see again in the future. More 

Pueblo, Colorado
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 27, 2015

The hotel is ok but I am not staying here again, the carpets are very worn and do not look like they have been cleaned. The rooms could be cleaner, the bedspread had a stain and was wrinkled. Difficulty finding my reservation, then I had booked two rooms with two queen size beds and paid for that but received two... More 

Was this review helpful? Yes 1
LosAlamosNM152, General Manager at Comfort Inn & Suites Los Alamos, responded to this review

Thank you for taking the time to give us your feedback. I have addressed every issue given with my staff to ensure that we make our guests feel comfortable and that they enjoy their stay with us. We are replacing carpets in October and in the mean time keep up with shampooing the carpets every so often. I do apologize... More 

Travelers are raving about these Los Alamos hotels

Denver, Colorado, USA
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 21, 2015

This is about 30-40 minutes from Santa Fe NM and even closer to Bandelier park. Coming from Bandelier there is a search area where they ask for ID which I thought was weird but apparently there is some laboratories at the park. The outside is average and you walk in the lobby area is updated. They have snacks and fresh... More 

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LosAlamosNM152, General Manager at Comfort Inn & Suites Los Alamos, responded to this review

Thank you for taking the time to give us your feedback regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Geneva, Switzerland
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 12, 2015

Comfort Inn on Trinity is very central to all there is to see in los alamos ..the historical museum and the Bradbury science museum: both are walking distance from the Inn. The breakfast is good with fresh fruits and the usual other fare for motels like this one and similar chains the idea of the self-serve popcorn around late afternoon... More 

Was this review helpful? Yes 1
LosAlamosNM152, General Manager at Comfort Inn & Suites Los Alamos, responded to this review

Thank you for taking the time to give us your feedback regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Highlands Ranch, Colorado
Level Contributor
125 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 1, 2015

This hotel is not fancy, but is quite comfy. We loved our king bed, with its cozy linens and great pillows! It was one of the best hotel beds I've ever slept in. That said, the place could be a little cleaner, and the breakfast was not all that great. It is close to the little Main Street area with... More 

Was this review helpful? Yes 1
LosAlamosNM152, General Manager at Comfort Inn & Suites Los Alamos, responded to this review

We would like to thank you for taking the time to give us your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

Golden CO
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 16, 2015

We don't spend much time in our hotel when we're in Los Alamos, so this one works well for us! Our experience this time was very similar to our experiences in 2014 and 2012. - it was clean, quiet, and comfortable. The hotel is located centrally - by restaurants, Smith's market, and the lab. The parking lot is connected to... More 

Was this review helpful? Yes
LosAlamosNM152, General Manager at Comfort Inn & Suites Los Alamos, responded to this review

We would like to thank you for taking the time to give us your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

Level Contributor
159 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 22, 2015

This was my second time here. It was great to have snacks in the lobby along with hot chocolate. The breakfast was not up to par. The waffle machine had very creamy filling. The room was very nice! The bed was great and the air conditioner made it a nice temperature. Stay here if you want to visit Los Alamos.

Was this review helpful? Yes 1
LosAlamosNM152, General Manager at Comfort Inn & Suites Los Alamos, responded to this review

Thank you for taking the time to give us your feedback regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

Rochester, Minnesota
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed April 10, 2015

The room was clean, comfortable. Best hotel pillow I've had in a long time. Duvet way too heavy except in mid-winter with window open. Breakfast usual hot and cold but with preformed cheese omelet instead of egg discs. Breakfast area was nice; small but adequate while we were there. Agree automatic door would help. Staff were pleasant and helpful. Cookies,... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Level Contributor
118 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed March 17, 2015

The entrance door is not automatic making entrance with a luggage cart difficult. In the times when most hotels advertise for people with disabilities, such an entry door is anachronistic. Room (suite) was nice and clean.

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