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Comfort Inn & Suites Los Alamos

2.5 of 5 2455 Trinity Drive, Los Alamos, NM 87544 (Formerly Holiday Inn Express)
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Comfort Inn & Suites Los Alamos
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Comfort Inn & Suites Los Alamos
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61 reviews from our community

Traveler rating
    14
    22
    11
    8
    6
See reviews for
12
16
6
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rio Rancho, NM
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 12, 2014

Decent accommodations at a reasonable price. The motel was undergoing remodeling which caused some issues, but for the most part the place functioned alright. Since this review is being written a couple of months after our stay, the construction is likely finished. This is an older facility that is in pretty good condition and well kept. Their rooms are large... More 

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LosAlamosNM152, Manager at Comfort Inn & Suites Los Alamos, responded to this review

Thank you for taking the time to rate us online regarding your past stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

1 review
5 of 5 stars Reviewed November 6, 2014 via mobile

The front desk manager was absolutely positively the sweetest thing to ever walk this planet. She really goes above and beyond. She really made sure that I felt special and wanted the whole time I was there. Also because of her the free breakfast was phenomenal. On top of all this she is insanly gorgeous! Its smart that comfort inn... More 

Was this review helpful? Yes
LosAlamosNM152, General Manager at Comfort Inn & Suites Los Alamos, responded to this review

Thank you for taking the time to rate us regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon. More 

1 review
2 of 5 stars Reviewed October 24, 2014

I stayed at the comfort inn a few weeks ago, check in was smooth, popcorn and cookies was an excellent touch and breakfast was great, however every time i needed the front desk clerk in the morning to ask about a late check out she was never there, she was always talking to guys (other guests maybe) but it felt... More 

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LosAlamosNM152, General Manager at Comfort Inn & Suites Los Alamos, responded to this review

Dear Valued Guest, Thank you for taking the time to rate us and giving us your feedback. Please know that our guests and staff services are very important to us. I ensure that we will use your feed back for better training purposes and that my staff is well aware on what we need to take time to work on.... More 

Washington DC, District of Columbia
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 20, 2014

This was a middle of the road motel (clean, decent wifi, and a decent breakfast layout) but probably the best place in town within walking distance of the Los Alamos historic district and shopping area. (Just about a block from Ashley Pond.) Several eating/drinking establishments near the Pond are a pleasant walk from the motel.

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LosAlamosNM152, General Manager at Comfort Inn & Suites Los Alamos, responded to this review

We would like to thank you for taking the time to rate us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

EDGEWOOD NM, United States
2 reviews
5 of 5 stars Reviewed October 15, 2014

A better hotel cannot be imagined! From its superb breakfast that should satisfy any palate to the hot-tub to the spacious sized and appointed rooms to the great beds and sleep, you could not find a better place to stay. Cookies in the late afternoon are a nice touch. The soft-drink point-of-sale machine does not gouge at $1/20 oz. drink.... More 

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LosAlamosNM152, General Manager at Comfort Inn & Suites Los Alamos, responded to this review

We would like to thank you for taking the time to rate us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed October 11, 2014

We were greeted with cookies and popcorn when we arrived. Checkin was smooth and a lovely clean room was ours for the night. Bed was comfortable and a choice of firm or soft pillows was available. Breakfast was great with all the traditional choices - sausage patty, hash browns and eggs included. If in Los Alamos again, we will definitely... More 

Was this review helpful? Yes
LosAlamosNM152, General Manager at Comfort Inn & Suites Los Alamos, responded to this review

We would like to thank you for taking the time to rate us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

Smyrna, Georgia
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 16, 2014

We stumbled across this property and had a great experience. Comfortable and quiet room. Good breakfast. Easy walk to historic sites. However restaurants in the area were few. We had a good walk to a pizza place.

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1 review
2 of 5 stars Reviewed August 31, 2014

We stayed for three nights in this hotel and our room was never serviced. Hotel manager was notified after first day, but by the evening of second night, still no call. The front desk staff was as helpful as possible, but if cleanliness is a concern for you, I would recommend looking elsewhere! I only booked reservation at this property... More 

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1 review
5 of 5 stars Reviewed August 31, 2014 via mobile

We came up from Albuquerque for a weekend trip. The staff was very friendly. Janelle went above and beyond regular service to ensure we were happy and comfortable. Our room was clean, noise was minimum, price was reasonable. The fresh cookies, popcorn , and trail mix were the bonus

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Aurora, Colorado
1 review
5 of 5 stars Reviewed August 24, 2014

what made my stay excellent was the front desk clerk jerzer, he was the most down to earth guy, whatever i needed he was always there to help, he got me towels, fixed a problem with my tv, gave me a map of town and to top it all of he gave me cookies and bottled water, great guy. Great... More 

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Additional Information about Comfort Inn & Suites Los Alamos

Address: 2455 Trinity Drive, Los Alamos, NM 87544 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > New Mexico > Los Alamos
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Los Alamos 2.5*
Number of rooms: 55
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Also Known As:
Holiday Inn Los Alamos
Los Alamos Holiday Inn

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