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Hampton Inn & Suites Los Alamos

Certificate of Excellence
2.5 of 5
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124 State Hwy. 4, Los Alamos, Los Alamos, NM 87544
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1 room 1 guest
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Hampton Inn & Suites Los Alamos
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152 Reviews from our TripAdvisor Community

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Traveler rating
    69
    53
    16
    8
    6
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42
35
15
48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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  • Mar-May only
    (33)
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Oregon
Level Contributor
85 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This place was dated and the ladies at the front desk looked disheveled. Upon check in, they charged my credit card more than I was quoted for (I received a notice from my credit card company immediately). When I questioned it, I was told it was just to “hold” it for now and I will be charged the originally quoted... More 

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Arlington, Texas
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Appearances can be deceptive. This looked like a nice, clean, very standard Hampton Inn. But we were blown away by the very friendly and helpful service. If you run into Alma, chat with her a few minutes - she will leave you in the best mood for the remainder of the day. She should be paid to be an ambassador!... More 

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Colorado Springs, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is in a great location for both visiting Los Alamos and Bandelier. The drive to Santa Fe only took us about 25-30 minutes and was easy to get to. It's very clean and the location is quiet. There was ample seating in the breakfast area and, compared to other hotels, plenty to choose from in the breakfast options.... More 

Review collected in partnership with Hampton

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Palm Springs, California
1 review
5 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel for 3 weeks due to a family crisis in the area. I went out of my way to get to know the staff since I was going to be there so long. In return, I had daily interactions with staff at all levels who asked about my mother who was ill. The hotel is... More 

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Richardson, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Good hotel. Staff is great. They are so pleasant and really go the extra mile. Nice rooms. Everything ship shape. Quiet. Comfortable. We were very pleased. Will look for other Hampton Hotels on future trips.

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 2 weeks ago

My partner and I have traveled widely and stayed in hotels at all price points, and this hotel was one of the most comfortable and well-run hotels we have come across. We will definitely choose Hampton Inns in the future if that brand is an option!

Review collected in partnership with Hampton

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Taos, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice hotel but not in Los Alamos. It is is White Rock, a 25 minute drive away. Hampton Inn is listed as Los Alamos in the email correspondence that I received. It is misleading. Otherwise an ok lodging. Nothing special - the internet was a bit slow but I could have paid $4.50 to upgrade. Motel 6 has a faster... More 

Review collected in partnership with Hampton

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Dallas, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean rooms, comfortable beds, great staff! We stayed here on the way home from Colorado. We got in late at night and the clerk helped steer us to the fast food restaurants that were still open in town. Breakfast was good. Hotel was very clean! We would definitely stay here again!

Review collected in partnership with Hampton

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Pa
Level Contributor
159 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 3 weeks ago

You pretty much know what to expect from a Hampton Inn, and this property matches expectations. Check-in was easy and fast. Rooms are spacious and reasonably fresh. Some of the folks at the front desk are great and very helpful. On the other hand I requested a room repair in the morning, that hadn't happened by 11 pm. I managed... More 

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GM30806, General Manager at Hampton Inn & Suites Los Alamos, responded to this review

We apologize for the inconveniences you experienced during your stay and sincerely regret that your stay was less than excellent. We have enhanced our inspections and procedures on follow up. to ensure that issues are correct within a reasonable amount of time. We certainly invite you back to give us another try to display the world class service Hilton is... More 

Rio Rancho, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

front desk staff very rude and insulting and down and out lyers. The desk clerks were alwaays ready with an insult or doingng thier best to make your stay miserable.The supervisory clerk sounded like a chain smoker.

Was this review helpful? Yes
GM30806, General Manager at Hampton Inn & Suites Los Alamos, responded to this review

I sincerely apologize for your recent experience at the Hampton Inn & Suites Los Alamos. Our goal is to provide our guest with a memorable and enjoyable experience from start to finish and we are truly sorry that we did not carry out that promise. Please contact me at the hotel so that we may discuss and resolve the issue... More 

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