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Holiday Inn Express Hotel & Suites Los Alamos Entrada Park

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60 Entrada Drive, Los Alamos, NM 87544
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Holiday Inn Express Hotel & Suites Los Alamos Entrada Park
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Holiday Inn Express Hotel & Suites Los Alamos Entrada Park
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96 reviews from our community

Traveler rating
    25
    42
    17
    5
    7
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19
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40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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横浜
2 reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The hotel room was clean and nice until I opened microwave to use. Housekeeper didnt clean inside the microwave!! Then I started look around the room closely , mirror was dirty ,phone was dusty . when we checked in , Front desk man wasn't friendly ,,,,seemed like he does'nt like his job.

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Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago

If you're accustomed to business travel, this doesn't have what you'd normally expect. No micro or fridge in the room. The hotel and room coffee are terrible, colored water. The elevator smells funny, all the time. The hotel is at the edge of the edge of Los Alamos. There is nothing here or within walking distance to eat or do.... More 

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Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel room was clean, well adorned and comfortable. However, the individual at check in was almost clueless and it took over 20 minutes to check in. The building isn't being maintained very well so the property is aging quickly. One of the reasons we stay at the Holiday Inn Express facilities is we can grab a hot breakfast and... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Alamos Entrada Park, responded to this review

Dear Richard F, Thank you for taking the time to share your comments with us. It is nice that you found our rooms to be clean and comfortable. However, I'd like to apologize for the experience you had upon check-in and if the breakfast situation was a disappointment. Please be assured that this shall be addressed with our team to... More 

Santa Fe, NM
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms were very clean and comfortable. Staff was helpful and knowledgeable. It is a newer hotel in the area - so everything seemed clean and new. The prices are high - but about what you pay at any hotel in the area. Beds were comfortable, towels were clean but rough.

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Villa Park, California
Contributor
18 reviews 18 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 17, 2015

I recently stayed at the Holiday Inn Express Hotel in Los Alamos Entrada Park for two nights while I was at Los Alamos National Lab on business. The rooms are spartan--but more or less what one expects from this chain. My surprise came when after getting settled in the room, I realized that there was no soap in the bathroom.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Alamos Entrada Park, responded to this review

Dear John H, Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring this matter to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. However, please accept our sincere apologies for falling short of your expectations regarding the services... More 

East Marion, New York
Top Contributor
108 reviews 108 reviews
46 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed March 15, 2015

We enjoyed a two night stay at Holiday Inn while visiting Los Alamos for the purpose of hiking Bandolier National Monument. Hotel was clean and comfortable and provided a nice breakfast selection. Would recommend this hotel. It's on the outskirts of town and was quiet.

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Top Contributor
120 reviews 120 reviews
30 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed March 10, 2015

We were there during a high school reunion time, so the hotel was full. Zack at the front desk was helpful; brought extra hangers to us in the room. It's a busy front desk; they don't always answer the phone and go away from the desk (it's unmanned) at times. The rooms were spacious. The breakfast was good, with a... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Alamos Entrada Park, responded to this review

Dear D B, Thank you for taking the time to leave a review of our property. We appreciate your kind words regarding our front desk staff. We apologize for letting you down on some aspects of your stay particularly with the breakfast service. We are working hard to improve our services and appreciate your feedback. While we understand that your... More 

Blacksburg, Virginia
Top Contributor
107 reviews 107 reviews
41 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed March 9, 2015

We stayed here as we were going to visit Bandelier National Monument nearby - we booked this last minute so we were not able to research the location. The hotel is very clean and fresh as is typical of an HIE but it is not quite accessible from the main drag. It is also a bit more pricey for its... More 

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Los Alamos, New Mexico
Senior Contributor
40 reviews 40 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 3, 2015

I have had numerous relatives stay here and they are always pleased. Very clean and very friendly staff. I give this hotel a perfect rating because of one above and beyond experience I had with them. My cousins were staying in town and one of them left her Kindle in the room. She noticed that she forgot it about 4... More 

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Washington, DC
Top Contributor
68 reviews 68 reviews
28 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 22, 2015

Nice clean HIE, with typical amenities (breakfast, wi-fi, etc.), but on the outskirts of town, so you need to drive off premises to reach restaurants and other attractions. Staff were very pleasant and welcoming, and rooms are comfortable.

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