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Quality Hotel Conference Center

3.0 of 5
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4328 William L Wilson Fwy, Harpers Ferry, WV 25425 (Formerly Cliffside Inn)
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Quality Hotel Conference Center
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Ranked #2 of 3 Hotels in Harpers Ferry
A recent review
5 of 5 stars Reviewed October 22, 2014
975traveler2012 Hilton, New York
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139 reviews from our community

Traveler rating
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    50
    28
    12
    15
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38
48
11
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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There are newer reviews for Quality Hotel Conference Center
See the most recent reviews
Top Contributor
168 reviews 168 reviews
41 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed October 25, 2014

We arrived to Quality Hotel early Friday evening, checked in with lobby and went as directed to our room (located in bldg 3). After unloading luggage and locating our assigned room we found the door propped open. The room was empty but looked to be the site of a party (bags of garbage, etc). We phoned the office and were... More 

Was this review helpful? Yes 1
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

I am so sorry that your experience at our hotel was not a pleasant one. Please call us directly in the future and ask for either myself Barbara or Veronica and we will be glad to offer you a discounted room rate for a return stay. More 

Hilton, New York
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 22, 2014

We recently stayed two nights at the Quality Inn Harper's Ferry. The room was excellent with very comfortable beds. The hotel appearance upon entry was inviting and the staff was courteous and helpful with the questions we had on services available in the area. This hotel meet all of our expectations (clean, comfortable and quiet). The pool was also very... More 

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

We are so glad that you enjoyed your stay and hope that you will return in the future More 

Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed October 9, 2014

We have enjoyed this hotel on all 3 trips to the Harper's Ferry area, so decided to let everyone in on our little secret. The location is walking distance to the Welcome Center of Harper's Ferry National Park via a walking trail behind the hotel, and within steps to the adventure tours company for white water rafting. The complimentary breakfast... More 

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

We are so glad that you are three time guest and thank you for letting others in on your secret getaway. More 

Minnesota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 7, 2014

Nice hotel with very friendly staff. We stay at this hotel due to sister running a marathon in Shepherd's Town. Hotel very close to Harpers Ferry, charming small town and also to Shepherds Town. Room was very large with a great view of trees right behind. We had the privilige of seeing a number of deers eating the grass. Room... More 

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

Thank you for returning your survey., So glad you chose us as your hotel for the Freedom Run Marathon and we are happy you had a great stay. Hope to see you next year. More 

Boston, MA
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 6, 2014

Based on the reviews, I was expecting a lot worse. But we had a great 2 night stay. We were in town for the marathon. I actually really liked staying here for the marathon because it was walking distance to the starting line, and a shuttle was provided back to the hotel from the finish line. The room was very... More 

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

We are very happy that you were pleasantly surprised and had a nice stay at the Quality Inn. We strive hard to please our guests and hope to see you in the future. More 

Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 5, 2014 via mobile

We picked this hotel for our stay while running in the Shepherstown "Freedom's Run" marathon, as they were listed as one of the host hotels. Our room rate was $114 per night, before taxes. They were sold out that night probably due to the visitors for the race. We stayed in Bldg 3, about 300 meters from the main bldg,... More 

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

Thank you for your recent stay at our Quality Hotel Conference Center. I am sorry that your stay had problems with the lighting in your room. I have passed your comments on to the maintenance engineer and general manager. We are considered a host hotel because we are at the starting point for the full marathon and shuttle service is... More 

Top Contributor
81 reviews 81 reviews
41 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 2, 2014

This was my first stay at this hotel. The staff was friendly and informative about things to do in the area. The room was spacious, clean and the bed was very comfortable. The breakfast was delightful. As a bonus they have a restaurant and bar on the premises. I will be a returning guest.

Was this review helpful? Yes
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

We are so glad that you enjoyed your stay at the Quality and we look forward to serving you in the future. More 

Jacksonville, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 1, 2014

The room was filthy from the beginning. I had to clean up spilled liquor from the nightstand and off of the floor. There was soap scum in the jacuzzi from where it had not been cleaned from the previous guest before me. But the worst of all is when housekeeping stole two brand new shirts and a pair of jeans... More 

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Chilhowie, Virginia
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 25, 2014

This hotel is just what we needed for our visit to Harper's Ferry. It allowed pets, and none of the other hotels did. I've stayed many times with our dog, and I understand that pet rooms are not always on par with other rooms, but this is the first time I've been in the "dog house". Quality Hotel CC has... More 

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

We are glad that you enjoyed your stay at our hotel and that we were able to welcome your pet. Hope to see you in the future. More 

Apollo, Pennsylvania
Senior Contributor
24 reviews 24 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 23, 2014

We stayed at the hotel Sept. 19-21, 2014 and had a pleasant experience. The staff at the front desk was wonderful. They helped us to locate places we wanted to see; any time we needed anything or had a question they were helpful and sincerely nice individuals. Our surroundings were clean and neat, it was quiet in our room. The... More 

Was this review helpful? Yes 1
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

Thank you for your kind remarks, it was a pleasure having you as a guest at the hotel and we hope that you will return in the future. More 

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