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All 3 Harpers Ferry hotels

Quality Hotel Conference Center

3.0 of 5 Hotel   |   4328 William L Wilson Fwy, Harpers Ferry, WV 25425 (Formerly Cliffside Inn)
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Ranked #2 of 3 hotels in Harpers Ferry
A recent review
3 of 5 stars Reviewed June 17, 2014
Debbi K Richmond, Virginia
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118 people have reviewed this hotel

Traveler rating
    29
    40
    25
    11
    13
See reviews for
33
37
11
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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There are newer reviews for Quality Hotel Conference Center
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Richmond, Virginia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 17, 2014

The rooms were clean and the food in the restaurant was good but it just didn't give you a welcoming feeling. It appears to be old and I'm sure they've done the best they could considering its age. When the room door was closed we could hear no sounds from the outside or the hallway which was a nice surprise.... More

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

Thank you for choosing our hotel for your stay in Harpers Ferry, We appreciate your comments and will pass them on to ownership, hope you choose to return in the future. More

Elkins, West Virginia
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed May 1, 2014

This is my third stay at the Quality Hotel Conference Center while enjoying historic Jefferson county WV. Obviously I would never have returned a second time if I wasn't pleased with the facility. The room met my needs in every way and I enjoyed the continental breakfast bar which had a variety of food selections. What makes this trip different... More

Was this review helpful? Yes 1
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

Thank you very much for your kind comments on our staff. We pride ourselves to the fact that we do care about our individual guests. It was our pleasure to help when you were not feeling well. More

Harrisonburg, Virginia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 27, 2014 via mobile

The first thing we noticed about our hotel room was an unpleasant odor. The hallway smelled too, so it wasn't just our room. We bought baking soda for our fridge and an air freshener which helped a little. However, the unpleasant odor might have been a blessing in disguise. Had our room not smelled so bad, we would not have... More

Was this review helpful? Yes 1
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

I am very sorry that you had an unpleasant stay at the hotel. Please know that all your complaints have been addressed to the proper departments so that these kind of problems will not happen again. Thank you for choosing our hotel and we certainly appreciate your patronage. More

Plainview, New York
Top Contributor
205 reviews 205 reviews
23 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed April 16, 2014

The customer service was outstanding. More than once was this demonstrated as we needed to change plans due to unforeseen circumstances. First with another family that couldn't make the trip due to car problems and again when an unsuspected illness occurred in our family. Overall the hotel is well kept and clean. The room had very comfortable queen sized beds... More

Was this review helpful? Yes
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

Thank you for choosing our hotel. WE are so glad that experience was such a positive one. We try to show all guest the true WV Hospitality. Hope you will stay with us in the future if you are in our area. More

Baltimore
Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 21, 2014

I checked other hotels in the area and was shocked with an almost $200 price tag at each!! This hotel was mid-range, nothing fancy and a little dated interior, but with a nice price. The employees are extremely helpful and friendly! There is a free continental breakfast (the coupon for breakfast was odd - you drop in a basket when... More

Was this review helpful? Yes 2
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

Thank you for returning your choice hotels survey. It was out pleasure to host your stay and we look forward to welcoming you back in the future. More

Petersburg, Virginia
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 11, 2014

We spent New Years Eve night, my wife and other friends. We find this hotel to be a 5 star hotel. With very affordable accomodations, considering the other hotels in the area. The staff was very friendly and helpful. The hotel was very clean and comfortable. We reccomend it to all travelers and we certainly will be back our next... More

Was this review helpful? Yes
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

Thank you very much for your kind words regarding your stay at our hotel. We hope that if you return to our area in the future that you will choose our hotel for your stay. More

Mountville, Pennsylvania
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 30, 2013

I have driven past this location many times during my travels and, I hate to admit it, but based upon the quick look of the exterior when driving by, I wasn't too excited about ever staying here. The hotel is kind of dated on the outside and, in Harper's Ferry, WV, there are only a couple of hotels to choose... More

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kindest Regards, Barbara... More

Kenova, WV
Contributor
18 reviews 18 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed November 25, 2013

The hotel was on the low end of the middle. We had just traveled a HARD 6 hours across Cumberland, we happened to be in front of a snow storm but were unaware of it. We had held two rooms on our card for another family who was an hour or so behind us - thus IN the storm. We... More

Was this review helpful? Yes 4
Mechanicsburg, Pennsylvania
Top Contributor
65 reviews 65 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 18, 2013

Better than some of the reviews would have you think, staff was great. Brandon is very good at what he does, Barbara is a lot nicer than some of these reviews would have you think. Room was nice although we had the room next to the elevator it wasn't as bad as I expected it to be not very noisy... More

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Gassaway, West Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 19, 2013

I stayed here at this hotel for 2 nights, the hotel itself is nice but is not worth the $125 price! It's more like an $80 a night hotel. The desk clerk, Brandon was very nice and told me all about the on-site restaurant and pub and the breakfast in the mornings, I think that for the price of these... More

Was this review helpful? Yes 1
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Additional Information about Quality Hotel Conference Center

Address: 4328 William L Wilson Fwy, Harpers Ferry, WV 25425 (Formerly Cliffside Inn)
Phone Number:
Location: United States > West Virginia > Harpers Ferry
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Quality Hotel Conference Center 3*
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Also Known As:
Quality Inn Harpers Ferry
Quality Hotel Harpers Ferry
Harpers Ferry Quality Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Gaming – History – Adventure …Only one hour from DC and Baltimore. Offering FREE Shuttle service to and from Hollywood Casino at Charles Town Races! The Quality Hotel Conference Center in beautiful Harpers Ferry, West Virginia is full of modern amenities to accommodate your every need. Whether you are a first-time visitor to the area or a seasoned vet, let the Quality team help you relax and enjoy the peaceful, serene surroundings. With 100 deluxe hotel rooms, superb dining from our on-site restaurant, live entertainment in our lounge, and tempting solutions from our Day Spa & Salon, the Quality Hotel in Harpers Ferry can handle any size group and still find time to cater to the traveling couple. New on-site Day Spa & Salon offers complete spa, hair, skin, and nail services to help rejuvenate your mind, body, and spirit. Within walking distance of Harpers Ferry National Historical Park and various outdoor activities, the Quality Hotel Conference Center is a history and outdoor lover’s paradise. Whitewater rafting, Civil War history, hiking the Appalachian Trail, sightseeing, and antique shopping are just a small sampling of what’s in store when you visit. Don’t forget about all the available action, including over 5,000 slots and brand new table games, at the acclaimed and newly renovated Hollywood Casino at Charles Town Races less than 5 miles away. Free Shuttle Service to and from the Casino. Let the Quality Hotel Conference Center host your next conference, banquet, wedding, or group travel. With over 10,000 square feet of conference / reception space, the Quality team will assist you in any way possible to ensure your function is a complete success. ... more   less 
Number of rooms
100

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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