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Quality Hotel Conference Center

3.0 of 5
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4328 William L Wilson Fwy, Harpers Ferry, WV 25425 (Formerly Cliffside Inn)
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Quality Hotel Conference Center
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Ranked #2 of 3 Hotels in Harpers Ferry
A recent review
5 of 5 stars reviewed 1 week ago
Sherry J Palm Beach Gardens, Fl
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140 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Palm Beach Gardens, Fl
Contributor
20 reviews 20 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend and I spent some time touring Historical Harpers Ferry. After a full day of walking and taking in all the history it was nice to come back to a hotel on the top of a hill with great views and a great room. It also meant a lot that we did not have to leave the hotel for... More 

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

We are so glad that you enjoyed your stay at our property and hope to see you in the future. More 

Chester Springs, Pennsylvania
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 9, 2015

This hotel was not the closest to the Appalachian Trail however it was pet friendly. The hike from the hotel to the trail wasn't to bad however crossing hwy 340 can be tricky. We booked two rooms one non pet and one with pet. Pet rooms were in another building next to the main which worked out fine for us.... More 

Was this review helpful? Yes 2
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

We are so glad that we meet all your pet friendly needs and we look forward to seeing you next year. More 

Washington DC
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 29, 2015

I am a self proclaimed hotel snob, but I also won't pay a fortune for them either. While researching hotels to stay at for an overnight trip to Hollywood Casino, I was blown at how high the rates were at the casino hotel. I only live an hour from the casino so I needed a price that would make me... More 

Was this review helpful? Yes 1
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

We are so glad that you enjoyed your stay and hope that you will return on your next visit to the area. More 

1 review
3 of 5 stars Reviewed January 27, 2015 via mobile

Walked into hotel at 7:30pm, got slammed in the face with cigarette smoke. With the lounge connected to the lobby it makes for an unpleasant smell. The young man that checked us in was friendly. The rooms look like something Martha Washington herself decorated. Don't count on flat screen televisions, these rooms have big ol' box t.v.'s! Normally I wouldn't... More 

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

I am very sorry that you did not enjoy your stay at our hotel. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 30, 2014

The free breakfast was not very good. The pool was awesome but had rooms facing it ( it was indoor) so it opened at ten. When we first got there the attendant gave is our key. The key did not work so she gave us another one. That one did not work either. So she moved us to a different... More 

Was this review helpful? Yes 1
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

Thank you for comments I would like to apologize that your keys would not work on your original room but I am happy that your stay ended up a pleasant one. We look forward to seeing you in the future. More 

Williamsburg, VA
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 24, 2014

I stayed at this hotel 2 weeks in a row. The first stay was not a good experience and sent a review. My key would not work when i got to my room that was two buildings away. The clerk said I forgot the lock was broken. When she gave me a new room I asked if it was an... More 

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

I would like to apologize that your stay once again was not a pleasant one. Hopefully the 3rd time will be a charm. More 

Asheville, North Carolina
1 review
4 of 5 stars Reviewed November 20, 2014 via mobile

This hotel was very good. Compared to most roadside chains, this was much better. The room was large, with a comfortable bed, decent TV, frig, microwave, bathroom with separate sink and toilet areas, free wifi, etc. Nice indoor pool. The wifi was slow, as is typical. Electric outlets were scarce, but we found sufficient access. Breakfast was hot and varied--better... More 

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

We are so glad that you enjoyed your stay and we thank you for posting a review. We hope that you will return in the future. More 

rixeyville
2 reviews
4 of 5 stars Reviewed November 19, 2014

I work for Choice Hotels and made 2 back to back reservations for LFF. My friends changed the date in plenty of time. I went thru my email (reservation) and it routed me to Choice and I changed each reservation to come a weekend sooner. I emailed the GM my cc autho since I was paying for the room. My... More 

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Bealeton, Virginia, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 16, 2014

My wife and I did a weekend getaway to tour Sharpsburg and Harpers Ferry. We decided to stay at this Quality Hotel and were not disappointed. Upon arrival into the lobby at approximately 5 p.m. we found it a little busy but I was impressed that even though the front desk clerks were busy with other guests, Sherry paused for... More 

Was this review helpful? Yes 2
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

Thank you for your review of our hotel as management I would like to assure you that we do monitor and answer all comments. We are very proud of our staff in all departments and have passed your comments on to them. We hope to see you again in the future. More 

Grafton, West Virginia
2 reviews
1 of 5 stars Reviewed November 3, 2014

This Hotel wasnt very clean, Smelled badly I went and bought room refesher my self, this was sopose to be a get away for myself and my husband not what we where expecting for 95.00 a night. Our room was next to the ice machine so you could here the ice drop all hours of the night. The free breakfas... More 

Was this review helpful? Yes
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

I apologize that your stay was not a favorable one. Please remember that we are here 24/7 to ensure that your stay is a pleasant one and would have moved you immediately if you had let us know about the problems you encountered. More 

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