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All 3 Harpers Ferry hotels

Quality Hotel Conference Center

3.0 of 5 Hotel   |   4328 William L Wilson Fwy, Harpers Ferry, WV 25425 (Formerly Cliffside Inn)
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Quality Hotel Conference Center
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61%
Ranked #2 of 3 hotels in Harpers Ferry
A recent review
5 of 5 stars reviewed 2 days ago
Shipbird1969 Bowling Green, Kentucky
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  • Reviews (115)
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115 people have reviewed this hotel

Traveler rating
    29
    39
    25
    10
    12
See reviews for
30
37
11
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
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  • Any
English first
Bowling Green, Kentucky
Top Contributor
56 reviews 56 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here a couple of times. The hotel is the perfect location, with a great view of the valleys and mountains. The staff was very friendly and helpful. Its atad outdated, but every thing was clean and the rooms very comfortable. Food was good at resturant, the breakfast was very good.

Was this review helpful? Yes 1
Baltimore, Maryland
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I don't mean to write a review simply to pile on, but this place is in need of an update - stat. It looks like this place last saw new carpet in 1987. Staff was fine (although the breakfast room attendant was a tad surly), but the check in/out process was easy. I would recommend staying here if you need... More

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

Thank you for returning you guest survey I have passed your comments on to staff and ownership and hopefully in the future you will choose our hotel again. More

Newport, Rhode Island
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff was extremely friendly and helpful. Location was outstanding for visiting National Park. Room was clean and comfortable. Pool layout was odd and water quality was questionable. Breakfast was good.

Was this review helpful? Yes 1
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

So glad that you enjoyed your stay at the Quality Hotel and Conference Center we hope that you will return in the future. More

Toms Brook, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

There were a few creepy things - bugs all over the place, the ceiling at the indoor pool leaks when it rains, and there were stains on the couch in our room that really scared me. BUT, the rooms were overall very clean, the service was great, the food in the dining hall in the mornings was good, the staff... More

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

Thank you for returning survey so glad you chose us for you honeymoon and that your stay was enjoyable hopefully you will return for one of your anniversaries. More

Waukesha, Wisconsin
Top Contributor
67 reviews 67 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel is...ok. It served its purpose for us, which was a one night stay in-between traveling to North Carolina. We asked for a room that faced the mountains, and we got the opposite. I was told it would not be a problem. I was disappointed when I realized the view of our room faced the parking lot and not... More

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

We are glad you chose our hotel for your stay. Please always contact the front desk if your room does not meet the requests you make. Sometimes they do not pass on with the original res. and we will try and move you so that your stay is more comfortable. Hope you give us another try, More

Flintstone, Maryland
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 21, 2014

Staying for two nights while going to and from horse track. Reservation easy, very friendly staff. Our room second floor facing woods. Could not have ask for cooler and quieter lodging. Air condition super and no noise from any where. Unbelievably relaxing. Misty at complementary breakfast nicknamed by others as sunshine started all out days off on a good note.... More

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

We are so glad that you enjoyed your stay and we hope that you will choose the Quality Hotel if you are in the Harpers Ferry area in the future. More

Aberdeen, Maryland
1 review
3 of 5 stars Reviewed June 18, 2014

Their website is extremely out of date. There is no spa. There is no gourmet restaurant. I specifically booked here with the plan of getting a massage and having a gourmet dinner. Rooms are average. Food and drinks at the on-site Vista bar/tavern...again, average. Didn't care to eat there more than once. I've stayed at worse, but for the price,... More

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

I have passed your suggestions over to management and hope that we can serve you again if you are in the area. More

Richmond, Virginia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 17, 2014

The rooms were clean and the food in the restaurant was good but it just didn't give you a welcoming feeling. It appears to be old and I'm sure they've done the best they could considering its age. When the room door was closed we could hear no sounds from the outside or the hallway which was a nice surprise.... More

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

Thank you for choosing our hotel for your stay in Harpers Ferry, We appreciate your comments and will pass them on to ownership, hope you choose to return in the future. More

Elkins, West Virginia
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed May 1, 2014

This is my third stay at the Quality Hotel Conference Center while enjoying historic Jefferson county WV. Obviously I would never have returned a second time if I wasn't pleased with the facility. The room met my needs in every way and I enjoyed the continental breakfast bar which had a variety of food selections. What makes this trip different... More

Was this review helpful? Yes 1
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

Thank you very much for your kind comments on our staff. We pride ourselves to the fact that we do care about our individual guests. It was our pleasure to help when you were not feeling well. More

Harrisonburg, Virginia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 27, 2014 via mobile

The first thing we noticed about our hotel room was an unpleasant odor. The hallway smelled too, so it wasn't just our room. We bought baking soda for our fridge and an air freshener which helped a little. However, the unpleasant odor might have been a blessing in disguise. Had our room not smelled so bad, we would not have... More

Was this review helpful? Yes 1
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

I am very sorry that you had an unpleasant stay at the hotel. Please know that all your complaints have been addressed to the proper departments so that these kind of problems will not happen again. Thank you for choosing our hotel and we certainly appreciate your patronage. More

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Additional Information about Quality Hotel Conference Center

Address: 4328 William L Wilson Fwy, Harpers Ferry, WV 25425 (Formerly Cliffside Inn)
Phone Number:
Location: United States > West Virginia > Harpers Ferry
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Quality Hotel Conference Center 3*
Reservation Options:
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Also Known As:
Quality Inn Harpers Ferry
Quality Hotel Harpers Ferry
Harpers Ferry Quality Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Gaming – History – Adventure …Only one hour from DC and Baltimore. Offering FREE Shuttle service to and from Hollywood Casino at Charles Town Races! The Quality Hotel Conference Center in beautiful Harpers Ferry, West Virginia is full of modern amenities to accommodate your every need. Whether you are a first-time visitor to the area or a seasoned vet, let the Quality team help you relax and enjoy the peaceful, serene surroundings. With 100 deluxe hotel rooms, superb dining from our on-site restaurant, live entertainment in our lounge, and tempting solutions from our Day Spa & Salon, the Quality Hotel in Harpers Ferry can handle any size group and still find time to cater to the traveling couple. New on-site Day Spa & Salon offers complete spa, hair, skin, and nail services to help rejuvenate your mind, body, and spirit. Within walking distance of Harpers Ferry National Historical Park and various outdoor activities, the Quality Hotel Conference Center is a history and outdoor lover’s paradise. Whitewater rafting, Civil War history, hiking the Appalachian Trail, sightseeing, and antique shopping are just a small sampling of what’s in store when you visit. Don’t forget about all the available action, including over 5,000 slots and brand new table games, at the acclaimed and newly renovated Hollywood Casino at Charles Town Races less than 5 miles away. Free Shuttle Service to and from the Casino. Let the Quality Hotel Conference Center host your next conference, banquet, wedding, or group travel. With over 10,000 square feet of conference / reception space, the Quality team will assist you in any way possible to ensure your function is a complete success. ... more   less 
Number of rooms
100

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