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All 3 Harpers Ferry hotels

Quality Hotel Conference Center

3.0 of 5 Hotel   |   4328 William L Wilson Fwy, Harpers Ferry, WV 25425 (Formerly Cliffside Inn)
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Quality Hotel Conference Center
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Ranked #2 of 3 Hotels in Harpers Ferry
A recent review
4 of 5 stars reviewed 3 weeks ago
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119 reviews from our community

Traveler rating
    29
    41
    25
    11
    13
See reviews for
34
37
11
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel ,staff was very good and pool was great.my son lost his stuffed lobster ,they found is and shipped it to us and saved the day our family reunion was very enjoyable .the food for breakfast was good and the restaurant was fine

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York, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
2 of 5 stars Reviewed 3 weeks ago

Stayed here the weekend of Aug 22, and we had a terrible time. Front staff seemed like they didn't care and a catholic high school soccer team was there the same weekend, they were very noisy up until 11 p.m. Housekeeping staff was great, breakfast ladies were great also. But the front desk folks took the attitude like they didn't... More

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East Brunswick
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed in the room with 3 double beds...there were 5 of us & there was plenty of room. the rug is dated & we kept the air running as there was a little bit of a stale smell....but for the middle of the mountains in WV, we would visit again. Breakfast was delicious!!! Staff was WONDERFUL & friendly!!! We... More

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

We are so glad that you had an enjoyable stay at our hotel and we hope that if you are in the Harpers Ferry area again you will stay with us. More

Fredericksburg
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed August 4, 2014

This hotel is horrible. It stinks like mildew and has stains on the ceiling. The TV remote wouldn't work to turn the volume down and there was hair in the shower. I wouldn't walk barefoot in the room. You get what you pay for with this hotel...so spend the extra money to stay elsewhere.

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

Sorry your stay at our hotel was unsatisfactory. I have forwarded your comments to our housekeeping and maintenance departments. More

Bowling Green, Kentucky
Top Contributor
67 reviews 67 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 27, 2014

Stayed here a couple of times. The hotel is the perfect location, with a great view of the valleys and mountains. The staff was very friendly and helpful. Its atad outdated, but every thing was clean and the rooms very comfortable. Food was good at resturant, the breakfast was very good.

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

Thank you for your kind words, we are very glad you enjoyed your stay at the Quality Hotel and hope that you will return in the future. More

Baltimore, Maryland
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 14, 2014

I don't mean to write a review simply to pile on, but this place is in need of an update - stat. It looks like this place last saw new carpet in 1987. Staff was fine (although the breakfast room attendant was a tad surly), but the check in/out process was easy. I would recommend staying here if you need... More

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

Thank you for returning you guest survey I have passed your comments on to staff and ownership and hopefully in the future you will choose our hotel again. More

Newport, Rhode Island
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 14, 2014

Staff was extremely friendly and helpful. Location was outstanding for visiting National Park. Room was clean and comfortable. Pool layout was odd and water quality was questionable. Breakfast was good.

Was this review helpful? Yes 1
GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

So glad that you enjoyed your stay at the Quality Hotel and Conference Center we hope that you will return in the future. More

Toms Brook, Virginia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 2, 2014

There were a few creepy things - bugs all over the place, the ceiling at the indoor pool leaks when it rains, and there were stains on the couch in our room that really scared me. BUT, the rooms were overall very clean, the service was great, the food in the dining hall in the mornings was good, the staff... More

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

Thank you for returning survey so glad you chose us for you honeymoon and that your stay was enjoyable hopefully you will return for one of your anniversaries. More

Waukesha, Wisconsin
Top Contributor
73 reviews 73 reviews
9 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed June 24, 2014

The hotel is...ok. It served its purpose for us, which was a one night stay in-between traveling to North Carolina. We asked for a room that faced the mountains, and we got the opposite. I was told it would not be a problem. I was disappointed when I realized the view of our room faced the parking lot and not... More

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

We are glad you chose our hotel for your stay. Please always contact the front desk if your room does not meet the requests you make. Sometimes they do not pass on with the original res. and we will try and move you so that your stay is more comfortable. Hope you give us another try, More

Flintstone, Maryland
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 21, 2014

Staying for two nights while going to and from horse track. Reservation easy, very friendly staff. Our room second floor facing woods. Could not have ask for cooler and quieter lodging. Air condition super and no noise from any where. Unbelievably relaxing. Misty at complementary breakfast nicknamed by others as sunshine started all out days off on a good note.... More

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GMwv078, Front Office Manager at Quality Hotel Conference Center, responded to this review

We are so glad that you enjoyed your stay and we hope that you will choose the Quality Hotel if you are in the Harpers Ferry area in the future. More

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Additional Information about Quality Hotel Conference Center

Address: 4328 William L Wilson Fwy, Harpers Ferry, WV 25425 (Formerly Cliffside Inn)
Phone Number:
Location: United States > West Virginia > Harpers Ferry
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Hotel Conference Center 3*
Number of rooms: 100
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Also Known As:
Quality Inn Harpers Ferry
Quality Hotel Harpers Ferry
Harpers Ferry Quality Inn

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