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Holiday Inn Express & Suites Del Rio

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2410 Bedell Avenue, Del Rio, TX 78840
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Holiday Inn Express & Suites Del Rio
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Holiday Inn Express & Suites Del Rio
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Holiday Inn Express & Suites Del Rio
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54 reviews from our community

Traveler rating
    21
    25
    7
    1
    0
See reviews for
15
12
1
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Midland, Texas
2 reviews
4 of 5 stars Reviewed yesterday NEW

I stayed at the Holiday Inn Express Del Rio on the evening of 05/20/15. The staff greeted me quickly and professionally at the desk. They recognized my Priority Club status. The room was clean and quiet. There was no desk lamp which made working in the room difficult. Breakfast was good in the morning.

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TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi 4gbutler, Your generous review is very much appreciated and we are grateful for the loyalty of IHG Rewards members such as yourself. I am sorry to hear about the missing lamp on the work desk. It was addressed upon your departure and quickly corrected. Thank you for taking the time to share your experiences with us and we hope... More 

Zurich, Switzerland
Top Contributor
159 reviews 159 reviews
33 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this Hotel during a trip around Texas. We liked the rooms, they are not small, stylish and clean. Everything was in good shape and we can recommend this hotel. Also the breakfast was good.

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TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Werner W, We are grateful for your 4 star review! We are very happy to hear that your stay was a pleasant one and it certainly was a pleasure to have made your acquaintance. We hope to be of service to you again should your travels bring you back to Del Rio! More 

Florida
Top Contributor
106 reviews 106 reviews
31 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not the nicest HIE we have stayed at. All things considered, it was just okay. The building looks good from the outside but the inside is starting to show it's age. The furniture in our room was fairly worn and stained. The cleaning staff apparently had a very busy day and, as a result, our room was not very clean... More 

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TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hello,2008floridatraveler Thank you for being our guest and for sharing your frank and honest comments with all of us regarding your recent stay. I have shared your comments with our team and have addressed each and every grievance noted to take appropriate measures to ensure improvement. We apologize for the inconveniences you experienced. We wish you would have alerted us... More 

Senior Contributor
21 reviews 21 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 17, 2015

My family stayed here for 4 nights and used the hotel as our base camp to explore Seminole Canyon, Devils River, and Lake Amistad. It's less than 2 hours from Devils River, about an hour from Seminole Canyon, and ten minutes from Amistad. The rooms are spacious and the beds are quite comfortable. The breakfast is your standard HIE eggs,... More 

Was this review helpful? Yes 1
Redding
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 1, 2015

The hotel is attractive and comfortable, but my experience with the staff member was awful. Before checking in, I hurt my back. I asked for help with my suitcase, but he didn't have anyone to help. Then, the TV didn't work, and he said he'll change me to another room, but refused to help with my bags.

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TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Ms.Schirete, I am sorry to hear about your experiences at the hotel with the staff member. It is my understanding that the staff member you mentioned indeed accommodated every request you had, but one in particular went beyond reasonable taste and he determined at that moment that there was nothing further he could do for you. He did meet... More 

Riverside, California
Top Contributor
50 reviews 50 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 16, 2015

Stayed for Air Force Flight School graduation. Great location. Appears to be most central part of Del Rio, with Starbucks, shopping, etc nearby. Desk staff friendly and helpful. Room very clean. Person who works in breakfast room does an outstanding job keeping space stocked and spotless! We liked the 24 hour coffee and other thoughtful touches!

Was this review helpful? Yes 3
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi twofromLA, We are grateful for kind and generous comments! Thank you for being our guest this past weekend. We enjoyed having you with us. Valued guests such as yourself are what we are all about at the Holiday Inn Express Del Rio. We'd love to be of service to you again should your travels bring you back to Del... More 

Wichita Falls, Texas
Top Contributor
125 reviews 125 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 8, 2015

Pretty standard for the Holiday Express Chain. The staff was very nice and friendly. They gave advice for crossing into Mexico (Acuna) and local places to see and eat. The hotel is centrally located, by the mall, Walmart, restaurants close at hand. Good parking, well lighted, felt safe and secure. Rooms were comfortable.

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TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Kate T, Thank you for being our guest! We are pleased that you found the accommodations to your satisfaction and that our staff was helpful to you with local directions. We are all about our guests and we hope to be of service to you again real soon. More 

Bridge City, Texas
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 4, 2015

Stayed here twice in the last two months and each experience has been pleasurable. The rooms are clean and so far the service has been exceptional. The noise level is relatively low and I was able to sleep throughout the night even though I'm a light sleeper. The rooms are large and the one I stayed in came with a... More 

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TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Chris A, Thank you for your kind review and importantly for being our valued guest. We are pleased that you enjoyed the accommodations and look forward to be of service to you for many more. More 

Grapevine, Texas
Top Contributor
76 reviews 76 reviews
45 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 28, 2014

We stayed here over Christmas weekend, and we really enjoyed our stay. The location, as others have mentioned, is very convenient to the Plaza Del Sol Mall, as well as to Hwy 90. There are plenty of places to eat and shop nearby. The room we stayed in was HUGE! It had a king bed, plus a couch, and a... More 

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San Antonio, Texas
Top Contributor
71 reviews 71 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 19, 2014

I generally like the Holiday Inn Express chain. This hotel was fine for my stay. I did not feel that it was exceptionally clean but I did not find any blatant dirt (except in the stairwells which stank like feces). The elevators are exceptionally slow for the number of floors. The breakfast was less than notable; general fare. The first... More 

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