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Kanoa Resort Saipan

3.0 of 5
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Beach Rd. | PO Box 500369, MP96950, Mariana Islands (Formerly Saipan Grand Hotel)
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1 room 1 adult
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Kanoa Resort Saipan
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276 Reviews from our TripAdvisor Community

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Pinetop-Lakeside, Arizona
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed August 29, 2015 via mobile

A large typhoon passed through a week prior and things were challenging. So I am not counting anything affected by that. It is an older hotel w 80s era furniture and a slight mildew smell in room. The staff are genetically happy and friendly. Mostly from Philippines and China.

Helpful?
2 Thank RJB5001
kqsaipan, Consultant at Kanoa Resort Saipan, responded to this review

Dear RJB5001, Hafa Adai! Thank you for taking the time to write a review for Kanoa Resort Saipan. We're pleased to know that you enjoyed our friendly staff. We also realize that after the recent devastation of Typhoon Soudelor, the property was not in good shape with downed trees, shattered windows and some flooded rooms. We're working hard with the... More 

Avila Beach
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed August 16, 2015 via mobile

I was here a week after SuperTyphoon Soudelor struck Saipan, causing major damage. I was here to do relief work and there were FEMA, Red Cross, and military people also staying at the Kanoa. Although there was some obvious damage to the hotel and debris on the grounds, they never stopped functioning. They have been on generator power for over... More 

Helpful?
1 Thank LoveTrippin2
kqsaipan, Consultant at Kanoa Resort Saipan, responded to this review

Dear LoveTrippin2, Hafa Adai and greetings from Kanoa Resort Saipan! Thank you for taking valuable time to provide your comments. We are especially grateful for your personal hard work and dedication to helping restore our community and island after the devastation caused by Typhoon Soudelor. We appreciate your favorable comments regarding the food & beverage, nightly entertainment and the resort's... More 

Providence, Rhode Island
Level Contributor
113 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed August 14, 2015 via mobile

This resort is on a main road and has access to the beach. The staff is friendly and helpful especially as locals. The hotel in my opinion needs an upgrade fast. The food onsite was okay and average but again the friendly staff makes it better. I haven't stayed at other hotels on Saipan so i dont have anything to... More 

Helpful?
Thank 4EddyB
kqsaipan, Consultant at Kanoa Resort Saipan, responded to this review

Dear 4EddyB, Hafa Adai and thank you for your recent review of Kanoa Resort Saipan. We are pleased to receive compliments about our friendly staff and will certainly take into consideration your opinion of the food & beverages. Our resort will be undergoing upgrades, as you have suggested in the coming months with renovated rooms, a new key system and... More 

California
Level Contributor
97 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
2 of 5 stars Reviewed July 3, 2015

I will make this review short and direct. And you will have to trust me when I say, NEVER again. Stay somewhere else. We booked 3 rooms here. The rooms were initially average looking and clean. No frills. Then the a/c did not work and the bed was hard as a rock! I have a dejavu experience. I wondered if... More 

Helpful?
4 Thank Thor G
kqsaipan, Consultant at Kanoa Resort Saipan, responded to this review

Hafa Adai and greetings from Kanoa Resort Saipan! Thank you for taking the time to submit a review of our hotel so that we can improve our product and services for future guests. Please accept my sincere apology on behalf of the hotel for the poor experience you encountered during your visit. I see that you stayed back in September... More 

Travelers are raving about these Saipan hotels

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed June 24, 2015

Stayed here 2 nights. The bedroom was spartan, to put it kindly. The closet doors are metal cabinet doors like we had in elementary school. The bathroom looked like a locker room, and had only one outlet. US visitors: the hotel does not automatically provide washcloths. The TV cabinet was hand-made out of stained plywood. There was no clock in... More 

Helpful?
Thank HardinsSC
kqsaipan, Consultant at Kanoa Resort Saipan, responded to this review

Hafa Adai and greetings from Kanoa Resort Saipan. Although we failed to meet your expectations on your recent visit, we thank you for your review as it will assist our managers and owners to improve upon our facilities and product. With our recent management change, we endeavor to make the Kanoa Resort Saipan a more comfortable, friendly and fun place... More 

Tokyo, Japan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 21, 2015

I am so happy i choose this hotel. hotel is better than i expect. view from my room is so amazing during sunset. hotel has restaurant and pool. pool looks good for children. very clean and nice beach with bar

Helpful?
1 Thank keisuke s
kqsaipan, Consultant at Kanoa Resort Saipan, responded to this review

Hafa Adai, Thank you for taking the time to share your comments and feedback regarding your recent stay at the Kanoa Resort Saipan. Our goal is to provide all of our guests with the highest level of service, quality product and value for the price paid. We hope to see you again in the future. More 

Guam, USA
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed February 4, 2015

Ended up at the Kanoa Resort after the usual hotels in Saipan had filled up with (pre?) Chinese New Year visitors to the island. We were offered a $40/night additional charge for a room in an "executive suite," which was supposed to have been "newly renovated." Maybe we should have, and maybe that's where the positive reviews are coming from.... More 

Helpful?
4 Thank IslandLifeGuam
kqsaipan, Consultant at Kanoa Resort Saipan, responded to this review

Hafa Adai, Thank you for taking the time to share your comments and feedback regarding your stay at the Kanoa Resort Saipan. I do apologize that we did not completely meet your expectations in terms of cleanliness and value. Since your visit, a new General Manager has joined our team to help improve improve guest experiences. Thank you again for... More 

Kurayoshi, Japan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 2, 2015

We checked in at quite an early hour in the morning and so we didin't have time to enjoy ourseleves in the pools or in the beach on arrival. But when we woke up at arounfd 10 o'clock , we were so surprised to get to see such a beautiful white sand beach and the marine blue sea along with... More 

Helpful?
1 Thank Kazushi I
kqsaipan, Consultant at Kanoa Resort Saipan, responded to this review

Hafa Adai and thank you for providing valuable feedback regarding your stay with us in January. Yes, the Emerald Tower showcases the beauty of Saipan's spectacular beachfront. Your comments regarding airport transfers has also been noted and considered. We hope you'll return in the future. Thank you again. More 

Tumon, Mariana Islands
1 review
4 of 5 stars Reviewed November 12, 2014

We arrived early and could not check in until 2pm. The lobby was promising and the pool area with slides were great. The food in the buffet was very good, but priced high for the half-sized offering of a usual buffet. I think this is Saipan wide, not limited to this hotel. The Airport pickup was $10 each as was... More 

Helpful?
Thank Walter G
New York City, New York
Level Contributor
222 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed October 1, 2014

Very nice resort facility. Front desk staff very friendly, helpful, and professional. Room itself was clean, quiet, and comfortable. My third floor room faced the beach; spectacular Pacific sunsets ! Housekeeping service done perfectly every day. The hotel was full of mostly families and young couples from Asia and Europe. Was in Saipan for a week-long business trip - would... More 

Helpful?
1 Thank William J
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