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All 29 Saipan hotels

Hyatt Regency Saipan

4.5 of 5 Hotel   |   Capital Hill Rural Branch, 96950, Mariana Islands
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Ranked #2 of 29 Hotels in Saipan
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
mhstewy Saipan, CNMI
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293 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saipan, CNMI
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The deluxe rooms are very spacious. Our room was clean and comfortable. Normally, hotel rooms in Saipan with central air-conditioning have humidity problems. But we had no problems. Bathroom had a separate walk-in shower and bath. Nice a large. It would be good to have wifi in the rooms but no such luck. I would however stay here again.

Was this review helpful? Yes
hyattsaipanconcierge, Public Relations Manager at Hyatt Regency Saipan, responded to this review

Dear mhstewy, Greetings from our team here at Hyatt®! The deluxe rooms are definitely one of our best room offerings, with their easy access to the beach area. We are very happy to hear that your room was clean and that you had a good impression of our bathrooms. Internet connectivity is one of the areas we are focused on,... More

Maidenhead, United Kingdom
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent numerous nights in this beautiful hotel over many years and overall cannot boast of it's charm and hospitality... The staff are always welcoming and cannot do enough for you.. The Sunday brunch is probably the best I have experienced worldwide and is extensive... The bar is quaint and within walking distance to the private beach.. Grounds are kept meticulously... More

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hyattsaipanconcierge, Public Relations Manager at Hyatt Regency Saipan, responded to this review

Dear winnie s, Greetings from sunny Saipan! We are truly flattered to hear that you have been a loyal guest of our hotel for many years, and for that we thank you. We are humbled to know that you find our associates welcoming, as this is our aim: to extend care and authentic hospitality to our guests. We have our... More

Saint Louis, Missouri
Top Contributor
84 reviews 84 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed August 8, 2014

I did enjoy my stay, but had quite a few negatives. Pros: Very beautiful landscaping; friendly folks; and just an awesome feeling of being in this resort. My room was cool (open air lobby very hot in June, the hallways a bit less hot, but walking into room 304, it was so cold). I had a balcony with two chairs... More

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hyattsaipanconcierge, Public Relations Manager at Hyatt Regency Saipan, responded to this review

Dear Tarainjag, First of all, our team thanks you for your detailed feedback regarding your experience. These details help our housekeeping team address the concerns you have mentioned. All balconies on the 3rd floor of the main tower should have furniture — we are looking into why your colleague did not have a furniture setup and we have addressed the... More

Saipan, Mariana Islands
Top Contributor
60 reviews 60 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed August 7, 2014

While reading other reviews I am noticing a pattern of comments about the rooms needing updating, hard beds and facilities not being open in the morning. Usually management writes back and says that they will inform another manager about the situation. It is a little shocking that I have experienced the same issues and no one has made them better... More

Was this review helpful? Yes 2
hyattsaipanconcierge, Public Relations Manager at Hyatt Regency Saipan, responded to this review

Dear KeemaGhee, We are very pleased to hear that you had an amazing experience at our spa, as we truly take pride in our professionally trained therapists. We will also mention your kind comment to our housekeeping associates. If you ever get to meet our landscaping manager, Mr. Ahning, you will understand his passion for “his” plants and garden. Your... More

Fallbrook, California
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 14, 2014

I have no complaints about the room; I'm used to more-primitive locales. But the room I was given had no in-room coffee or fridge. When I went down to the lobby cafe at 0630 to get the coffee I wanted, the cafe was closed. It looked like it was, maybe, out of business. That issue hopefully has changed by now.... More

Was this review helpful? Yes 1
hyattsaipanconcierge, Public Relations Manager at Hyatt Regency Saipan, responded to this review

Dear Michael S, Greetings from our team at Hyatt Regency® Saipan! The views are definitely spectacular, especially during sunset. We are thrilled to learn that you found the views, pool and beach all good aspects of your experience. All rooms are provided with a coffee setup, including sugar and creamer; we apologize that perhaps your expectation of a coffee maker... More

Seoul
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 3, 2014

Spent 8 nights here with my family. The hotel itself is a bit dated and the beds are not the absolute best, but after a day or so the place really grew on me. The grounds are spectacular, and match well with the natural beauty of the island. The staff are so friendly and helpful. We tried several restaurants on... More

Was this review helpful? Yes 3
hyattsaipanconcierge, Public Relations Manager at Hyatt Regency Saipan, responded to this review

Hafa Adai from the paradise island of Saipan! We appreciate you taking the time to write this review. It is always a pleasure to receive positive feedback from our guests. We are delighted that you found our restaurants to be the best and the grounds spectacular. Please make sure to ask for Chef Uden at Teppanyaki for spectacular cooking theatrics... More

Munich, Germany
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 20, 2014

The Hyatt has definitely seen better times when it comes to its interior, everything is a bit Miami Vice style and run down, however the rooms are very spacious and very clean. The location and service is superb and Hyatt quality and if you are looking for a weekend runaway on a lonely remote island this is the place! The... More

Was this review helpful? Yes 1
hyattsaipanconcierge, Public Relations Manager at Hyatt Regency Saipan, responded to this review

Hafa Adai from the paradise island of Saipan! Our hotel was specifically chosen due to its location. Hyatt Regency Saipan is located in heart of Garapan, so that our guests can have the luxury of the beach or the boutiques which are just a few minutes away. We are delighted to know that you enjoyed your stay here and our... More

Guam USA
Top Contributor
87 reviews 87 reviews
26 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed April 15, 2014

Pros - every room appears to have an ocean view, grounds landscaping like a beautiful garden, Sunday brunch was the best I've encountered - every dish was delicious, and the entire staff we encountered during our stay were friendly and helpful. Cons - bed in rooms are hard, hard, hard and make it hard to sleep, also making it hard... More

Was this review helpful? Yes 2
hyattsaipanconcierge, Public Relations Manager at Hyatt Regency Saipan, responded to this review

Hafa Adai from the paradise island of Saipan! At Hyatt Regency Saipan we appreciate your feedback. We strive to keep our grounds, our products, and our service of the highest quality. Rest assured I have passed your feedback regarding the rooms to our director of rooms and the director of engineering and are currently working on how we can improve... More

Steamboat Springs, CO
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 30, 2014

The hotel grounds are beautiful. The beach, pool, etc. are all nicely maintained and wonderful to see/enjoy. The rooms are simply adorned and spacious - but could use a bit of TLC or makeover for the dated bathrooms (old plumbing, lacking bath amenities, etc.); cleanliness was so-so. I spent many hours sitting on the deck relaxing, reading, watching the sunset,... More

Was this review helpful? Yes 3
hyattsaipanconcierge, Public Relations Manager at Hyatt Regency Saipan, responded to this review

Hafa Adai from the paradise island of Saipan! We thank you for taking the time to write about your experience at our hotel. We take pride in our hotel and make every effort to ensure that it exceeds the expectations of all our guests. We are elated to hear that you enjoyed your stay with us. I apologize if your... More

Los Angeles, California
Contributor
11 reviews 11 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 2, 2014

Rooms have nice views though the decor could use upgrading. Its nice and clean though. The super shallow warm beach is right in front and its just amazing!! Food and beverages served right on the sand is super relaxing. The next best thing about it is the restaurants at the hotel. The three restaurants , Japanese/sushi, American and Italian. They... More

Was this review helpful? Yes 1
hyattsaipanconcierge, Public Relations Manager at Hyatt Regency Saipan, responded to this review

Hafa Adai from the paradise island of Saipan! Firstly, thank you for your review. We are pleased to hear that you and your family had a wonderful time at our hotel. I will be sure to share this with our food & beverage team, Club Elan, and i Sagua Spa who are always delighted to read reviews such as this.... More

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Additional Information about Hyatt Regency Saipan

Address: Capital Hill Rural Branch, 96950, Mariana Islands
Phone Number:
Location: Mariana Islands > Northern Mariana Islands > Saipan
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hyatt Regency Saipan 4.5*
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Also Known As:
Hyatt Regency Saipan Hotel Saipan
Saipan Hyatt Regency
Hyatt Saipan

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