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Hyatt Regency Saipan

4.5 of 5 Capital Hill Rural Branch, 96950, Mariana Islands
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Certificate of Excellence 2014
Hyatt Regency Saipan
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Hyatt Regency Saipan
Hyatt Regency Saipan
Hyatt Regency Saipan
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316 reviews from our community

Traveler rating
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    49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tokyo, Japan
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great hotel. Location is convenient for visiting the main town on the island, just a short walk away, all on a flat surface. The rooms are spacious and very very clean and quiet. Rooms are cleaned twice per day and fresh towels are replaced twice per day. Staff are really friendly and helpful. Restaurants are good and... More 

Was this review helpful? Yes 2
Seoul, Korea
Contributor
18 reviews 18 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 15, 2014

This is my second trip to the Hyatt. All in all, another great stay - unfortunately they didn't have rooms the entire time so I had to move to another hotel. But that gave me an opportunity to compare a couple hotels. If you're curious, read the review I am about to write on the Fiesta Hotel where I will... More 

Was this review helpful? Yes 1
Portsmouth, Virginia
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 15, 2014

I have been coming here for years, Best hotel on the island. Very nice rooms, great staff and great location. What could you possibly find wrong with waking up in the morning and looking out over a crystal clear tropical lagoon? I will come here again and again.

Was this review helpful? Yes 1
Alta Loma, California
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 29, 2014

Best hotel in Saipan with comfortable rooms, great room service, awesome view of the ocean, and a great beach to relax. The buffet is to die for. Hotel is close to mall, the grado cave, and historical sights from WWII.

Was this review helpful? Yes 2
Saipan, CNMI
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 1, 2014

The deluxe rooms are very spacious. Our room was clean and comfortable. Normally, hotel rooms in Saipan with central air-conditioning have humidity problems. But we had no problems. Bathroom had a separate walk-in shower and bath. Nice a large. It would be good to have wifi in the rooms but no such luck. I would however stay here again.

Was this review helpful? Yes 1
hyattsaipanconcierge, Public Relations Manager at Hyatt Regency Saipan, responded to this review

Dear mhstewy, Greetings from our team here at Hyatt®! The deluxe rooms are definitely one of our best room offerings, with their easy access to the beach area. We are very happy to hear that your room was clean and that you had a good impression of our bathrooms. Internet connectivity is one of the areas we are focused on,... More 

Maidenhead, United Kingdom
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 17, 2014

Spent numerous nights in this beautiful hotel over many years and overall cannot boast of it's charm and hospitality... The staff are always welcoming and cannot do enough for you.. The Sunday brunch is probably the best I have experienced worldwide and is extensive... The bar is quaint and within walking distance to the private beach.. Grounds are kept meticulously... More 

Was this review helpful? Yes 1
hyattsaipanconcierge, Public Relations Manager at Hyatt Regency Saipan, responded to this review

Dear winnie s, Greetings from sunny Saipan! We are truly flattered to hear that you have been a loyal guest of our hotel for many years, and for that we thank you. We are humbled to know that you find our associates welcoming, as this is our aim: to extend care and authentic hospitality to our guests. We have our... More 

Honolulu, Hawaii
Top Contributor
121 reviews 121 reviews
21 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed August 8, 2014

I did enjoy my stay, but had quite a few negatives. Pros: Very beautiful landscaping; friendly folks; and just an awesome feeling of being in this resort. My room was cool (open air lobby very hot in June, the hallways a bit less hot, but walking into room 304, it was so cold). I had a balcony with two chairs... More 

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hyattsaipanconcierge, Public Relations Manager at Hyatt Regency Saipan, responded to this review

Dear Tarainjag, First of all, our team thanks you for your detailed feedback regarding your experience. These details help our housekeeping team address the concerns you have mentioned. All balconies on the 3rd floor of the main tower should have furniture — we are looking into why your colleague did not have a furniture setup and we have addressed the... More 

Saipan, Mariana Islands
Top Contributor
61 reviews 61 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed August 7, 2014

While reading other reviews I am noticing a pattern of comments about the rooms needing updating, hard beds and facilities not being open in the morning. Usually management writes back and says that they will inform another manager about the situation. It is a little shocking that I have experienced the same issues and no one has made them better... More 

Was this review helpful? Yes 3
hyattsaipanconcierge, Public Relations Manager at Hyatt Regency Saipan, responded to this review

Dear KeemaGhee, We are very pleased to hear that you had an amazing experience at our spa, as we truly take pride in our professionally trained therapists. We will also mention your kind comment to our housekeeping associates. If you ever get to meet our landscaping manager, Mr. Ahning, you will understand his passion for “his” plants and garden. Your... More 

Fallbrook, California
Contributor
12 reviews 12 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 14, 2014

I have no complaints about the room; I'm used to more-primitive locales. But the room I was given had no in-room coffee or fridge. When I went down to the lobby cafe at 0630 to get the coffee I wanted, the cafe was closed. It looked like it was, maybe, out of business. That issue hopefully has changed by now.... More 

Was this review helpful? Yes 1
hyattsaipanconcierge, Public Relations Manager at Hyatt Regency Saipan, responded to this review

Dear Michael S, Greetings from our team at Hyatt Regency® Saipan! The views are definitely spectacular, especially during sunset. We are thrilled to learn that you found the views, pool and beach all good aspects of your experience. All rooms are provided with a coffee setup, including sugar and creamer; we apologize that perhaps your expectation of a coffee maker... More 

Seoul
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 3, 2014

Spent 8 nights here with my family. The hotel itself is a bit dated and the beds are not the absolute best, but after a day or so the place really grew on me. The grounds are spectacular, and match well with the natural beauty of the island. The staff are so friendly and helpful. We tried several restaurants on... More 

Was this review helpful? Yes 3
hyattsaipanconcierge, Public Relations Manager at Hyatt Regency Saipan, responded to this review

Hafa Adai from the paradise island of Saipan! We appreciate you taking the time to write this review. It is always a pleasure to receive positive feedback from our guests. We are delighted that you found our restaurants to be the best and the grounds spectacular. Please make sure to ask for Chef Uden at Teppanyaki for spectacular cooking theatrics... More 

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Additional Information about Hyatt Regency Saipan

Address: Capital Hill Rural Branch, 96950, Mariana Islands
Phone Number:
Location: Mariana Islands > Northern Mariana Islands > Saipan
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hyatt Regency Saipan 4.5*
Number of rooms: 325
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Also Known As:
Hyatt Regency Saipan Hotel Saipan
Saipan Hyatt Regency
Hyatt Saipan
Hotel Style:
#1 Spa Hotel in Saipan
#2 Luxury Hotel in Saipan

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