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La Luna Inn

2599 Lombard St, San Francisco, CA 94123 (Formerly Pacific Motor Inn)
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La Luna Inn
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415 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Trofarello, Italy
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Clean, complimentary breakfast, private parking, kind receptionists, easy to reach even with public transport. Strategic to city tour and very near to Chestnut street where the nightlife, restaurant and pubs are. You just have to walk down Divisadero and reach the bay, Pier 39, Fisherman's Wharf and boat to Alcatraz and The Golden Gate. Cheap and useful.

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Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights with My husband, we knew it wasnt going to be a great hotel, but we did pay a around $200 a night to stay which a bit of money, it was in a ok location, rooms were very old and run down and very cold. we did get a continental breakfast which was ok, if... More 

Was this review helpful? Yes 2

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Stoke-on-Trent, England, United Kingdom
Top Contributor
88 reviews 88 reviews
25 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms are clean which is all we were looking for. The rooms are old fashioned and right on the main road making it very noisy. The door didn't seem very sturdy so we kept a chair wedged infront of it. Reception staff were helpful, booking taxis for us when we needed it. Breakfast was so bad it was funny.... More 

Was this review helpful? Yes 2
Phoenix, Arizona
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

We were in San Fran for a few days for our 5 yr anniv and did the city bus tour and Alcatraz. We stayed here and were very comfortable!! It was very close to the City bus tour stop and the Golden gate bridge. It even had a Walgreens across the street which was convenient. The staff was very friendly... More 

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ManagerDM, Public Relations Manager at La Luna Inn, responded to this review

We are glad to hear that you enjoyed your stay at the La Luna Inn. We hope to see you again the next time you visit San Francisco. More 

Harrisburg, Pennsylvania, United States
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

My sister and I traveled up the California coast line and this was our last and least favorite hotel that we stayed in... Pros: great location, free parking, front desk staff very nice/helpful, clean bedding and bathroom, comfortable bed, ok enough breakfast (very small tho), free wifi Cons: Traffic noise from the street was very loud, heard garbage truck at... More 

Was this review helpful? Yes 2
ManagerDM, Public Relations Manager at La Luna Inn, responded to this review

Thank you for staying at the La Luna Inn. We appreciate your feedback and have passed it along to the general manager. More 

1 review
5 of 5 stars Reviewed April 19, 2015 via mobile

This hotel was very nice. It surpassed my expectations and the front dest staff was above and beyond. I will suggest this hotel to others AND stay there again, whenever I am in San Francisco! Thank You!!

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ManagerDM, Public Relations Manager at La Luna Inn, responded to this review

Thank you for staying at the La Luna Inn. We are glad that you enjoyed your stay and we hope to see you again in the future. More 

Red Deer
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 12, 2015

The rooms were old. The beds were fine, but the carpets were filthy. As stated, it was on busy road that had pluses and minuses. Would pay more for a better hotel. Did not use free breakfast as it was minimal. Would not stay there again.

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ManagerDM, Manager at La Luna Inn, responded to this review

Dear Cole1964, Thank you for your feedback! We're so sorry to hear your stay was below average and did not meet your expectations. We strive to provide comfortable accommodations to our guests. Your comments have been shared and are being addressed. We hope you choose to stay with us again! Regards, La Luna Inn More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 11, 2015

Free parking was a definite plus. We stayed for 3 nights and didn't move the car once. The location is ok. It was close to Chestnut Street that is full of great places to eat and drink and the waterfront wasn't too far to walk to. The accommodation itself covered the very basics. The bathroom was tiny and the shower... More 

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ManagerDM, Manager at La Luna Inn, responded to this review

Dear Cass W, We appreciate you taking the time to provide quality feedback. We have taken corrective action to address your comments regarding your room but are pleased to hear your experience was overall satisfactory. We hope to welcome you again! Regards, La Luna Inn More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 2, 2015

La Luna was definitely a good place to stay. It's close enough to pretty much everything you'd want to see in a short trip to San Francisco. And whatever wasn't nearby, you could easily Uber or take public transportation to. The free parking was great. Upon checking in, front desk staff wasn't very welcoming, but the man who checked us... More 

Was this review helpful? Yes 2
ManagerDM, Manager at La Luna Inn, responded to this review

Dear Jasmin G, Thank you for taking the time to write a review of your stay with us. We really appreciate all of your comments and will pass along the positive review to Bobby. Thank you for recommending us and we hope to welcome you again! Regards, La Luna Inn More 

france
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed March 27, 2015

Lombard street is full of great budget hotels. This one seems to have slipped. Yes there is free parking which is great but the free breakfast is just awful. The rooms are rather tired and the bed linens not great. If you risk walking around barefoot the carpet is tacky to the touch so not nice. The bathrooms function but... More 

Was this review helpful? Yes
ManagerDM, Manager at La Luna Inn, responded to this review

Dear textilesrus, Thank you for taking the time to review your stay with us. We're so sorry to hear that your visit did not meet your expectations. We are taking corrective action to address your complaints and hope you will consider staying with us again. Regards, La Luna Inn More 

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