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Hotel Monaco San Francisco - a Kimpton Hotel

4.0 of 5 501 Geary St, San Francisco, CA 94102
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Hotel Monaco San Francisco - a Kimpton Hotel
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Hotel Monaco San Francisco - a Kimpton Hotel
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1,397 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Monaco San Francisco - a Kimpton Hotel
See the most recent reviews
Nashville, TN
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room is beautiful and very spacious. Extremely friendly staff and amazing location. We have 2 boys and within an hour of check-in, the staff showed up with snacks for the boys and the hotel's goldfish, Rex, for our stay. I am blown away! How sweet is that? Lovely fireplaces and complimentary fruit/pastries in morning, Nightly 5PM cocktail hour.

Was this review helpful? Yes 9
Hotel_Monaco_GM, General Manager at Hotel Monaco San Francisco - a Kimpton Hotel, responded to this review

Dear Rwgaston, We are glad to hear your boys enjoyed having Rex the goldfish stay with you during your stay. Rex has a tendency to stay up late and watch movies, but I am glad to hear he behaved himself while staying with your family. Best, Jason More

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Such a nice collective of staff there! The hotel was going through construction but they were as accommodating as possible. The bathrooms could use an update but it is clean and again, the staff couldn't be better - Brooke & Laura at the front desk were great. The lobby is also awesome!! Brad

Was this review helpful? Yes 6
Hotel_Monaco_GM, General Manager at Hotel Monaco San Francisco - a Kimpton Hotel, responded to this review

Dear BradNathan, Thank you for mentioning how accommodating the staff was during your stay. We know we are not able to provide all of the amenities on property at this time, but we want you to know that we have several options we can provide you. We hope you come back for a future visit. Best, Jason More

Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love the Kimpton chain and this hotel confirmed why. It has personality and style delivered with such a warm and generous welcome. Everything about the Monaco is generous and warm from the staff and the wine hour to the lush decor and access to free bikes to tour the city. It isn't cheap but I think given the complete... More

Was this review helpful? Yes 7
Hotel_Monaco_GM, General Manager at Hotel Monaco San Francisco - a Kimpton Hotel, responded to this review

Dear Michelle H, Yay! I love hearing that we met every request with a “can do” attitude. We absolutely strive for that in our service. I wanted to add on to your special tip- Most of our suites face the main street (Geary). Some guests do not find the noise noticeable, while others do. So, if you are a light... More

London, United Kingdom
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Awful experience. The renovation to the restaurant involved constant pneumatic drilling between 9am - 5pm making the room completely unusable during this time and impossible for us to recover from our jet lag (we had travelled from London).

Was this review helpful? Yes
Hotel_Monaco_GM, General Manager at Hotel Monaco San Francisco - a Kimpton Hotel, responded to this review

Hi Gareth N, We are extremely sorry there was noise from our restaurant renovation during your stay. We waited 20 years to update the space and we want to do it right. We are experiencing some noise from time to time. We are limiting the hours of construction, but I know it can still be disruptive. Best, Jason More

Riverside, California
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nicely furnished and maintained older hotel in San Francisco near Union Square. Staff are very welcoming and efficient. We had a junior suite which was quite large and and very quiet. Location is central to most San Francisco attractions. We stayed two nights and found it very pleasant.

Was this review helpful? Yes 3
Hotel_Monaco_GM, General Manager at Hotel Monaco San Francisco - a Kimpton Hotel, responded to this review

Dear BobHollMusic, Thank you for writing this review and in particular for pointing out exceptional service provided to you by some of our staff members. We love hearing that and our staff loves having their names mentioned positively. We hope you will come back to see us when we can offer you a full breakfast option at our new restaurant.... More

Buffalo, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Monaco in San Francisco made us very welcome, as we expected from earlier stays in their DC property. We were welcomed with wine in the rooms for twin sisters' birthdays. The rooms were excellent, the hotel well-placed and the staff very attentive. The restaurant was closed for renovations and the free breakfast alternative was a bit thin, but they... More

Was this review helpful? Yes 4
Hotel_Monaco_GM, General Manager at Hotel Monaco San Francisco - a Kimpton Hotel, responded to this review

Dear Colin D, Thank you for giving us a five star review, despite all that we are going through. We sincerely appreciate your understanding. We hope you can come back and stay with us once the work is complete. Sincerely, Jason More

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago

If you want honest advertisement, responsive management, or a room that is quiet, clean, or comfortable, don’t stay here. There were countless deficiencies: (1) Deceptive website and unresponsive, insensitive management. This is my biggest complaint. See details below. (2) Loud construction and no restaurant. Although they attempt to provide one piece of fruit and one dinky pastry to compensate, they... More

Was this review helpful? Yes 1
Hotel_Monaco_GM, General Manager at Hotel Monaco San Francisco - a Kimpton Hotel, responded to this review

Dear UScott, I am extremely sorry to hear about your experience. Please feel free to reach out to me directly at the hotel and I hope we can come to some sort of resolution. Best, Jason More

Pittsboro, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great central location - near to cable car line, Union Square, good restaurants. Very friendly and helpful staff. Hotel's bar and restaurant were under renovation during our stay so hotel offered complimentary continental breakfast. It is in the theater district, but we did not take advantage of seeing any performances. Bed was very comfortable.

Was this review helpful? Yes 5
Hotel_Monaco_GM, General Manager at Hotel Monaco San Francisco - a Kimpton Hotel, responded to this review

Dear ktshaffer, We are happy to hear you enjoyed our central location and comfortable beds. We are trying to do our part for the environment- thank you for noticing. Best, Jason More

Lusby
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I had our first Kimpton experience in Portland Oregon, it was perfect and unique. Our second experiene was with the family in Bar Harbour Maine. I knew I had hit the mark when our girls gasped with excitement when we walked in the room and the large high definition TV had a surreal scene of an aquarium... More

Was this review helpful? Yes 5
Hotel_Monaco_GM, General Manager at Hotel Monaco San Francisco - a Kimpton Hotel, responded to this review

Dear MicheleN301, We are lucky to have several “sister” properties here in San Francisco. And we recommend you check them all out. They each have their own character, but they all provide the same service. We are so happy you enjoyed your stay and that your kids did, as well. Best, Jason More

Wausau, Wisconsin
Top Contributor
57 reviews 57 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Hotel Monaco for one night. We booked the hotel for a Sunday night and also wanted to stay there on Monday night but because of the significant price increase (the convention business at many hotels in the area) we had to search for another hotel for Monday in our price range. During their wine happy hour,... More

Was this review helpful? Yes 5
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Hotel Summarization (Beta)

What travelers say

  • Wine hour(11)
  • Very nice(8)
  • Junior suite(6)
  • First nights(5)
  • Few blocks(4)
  • Next time(4)
  • Morning coffee(4)
  • Wine reception(3)
  • Would highly recommend(3)
  • Pet friendly(3)

Additional Information about Hotel Monaco San Francisco - a Kimpton Hotel

Address: 501 Geary St, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Monaco San Francisco - a Kimpton Hotel 4*
Number of rooms: 201
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Also Known As:
Kimpton San Francisco
Hotel Monaco San Francisco

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