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Hotel Monaco San Francisco - a Kimpton Hotel

4.0 of 5 501 Geary St, San Francisco, CA 94102
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#22 of 236 Hotels in San Francisco
1,371 Reviews 4.5 of 5 stars
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Hotel Monaco San Francisco - a Kimpton Hotel
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Hotel Monaco San Francisco - a Kimpton Hotel
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1,371 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Monaco San Francisco - a Kimpton Hotel
See the most recent reviews
Los Angeles
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for the labor day weekend 2014. All in all, it was a very pleasant stay but as with the NYC Kimpton hotel on Park Ave in my other review, this hotel is undergoing renovations during the week days. Apparently the restaurant is being refurbished so there is no eating facility in this hotel now. Seems... More

Was this review helpful? Yes 1
Hotel_Monaco_GM, General Manager at Hotel Monaco San Francisco - a Kimpton Hotel, responded to this review

Dear rebeccang, I had to read all the way to the end of your review to realize you would stay with us, again. Phew. I couldn’t tell at first. Yes, our restaurant is undergoing a remodel at the moment. So, we don’t have a bar or restaurant. And we wish it wasn’t the case, but after 20 years of “no... More

Brooklyn, New York, United States
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I first stayed at the Hotel Monaco over 10 years ago and immediately fell in love with it. It was a boutique hotel and unlike other hotels at that time had charm and panache but still delivered on all the service and luxury details that other more well-known hotels of the time delivered on as well. it had a happy... More

Was this review helpful? Yes 3
Hotel_Monaco_GM, General Manager at Hotel Monaco San Francisco - a Kimpton Hotel, responded to this review

Dear Carmen B, We look forward to reconnecting in January of 2015, as well. We can’t wait for you to see our new restaurant and meeting space. Best, Jason More

Kitchener
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Usually a favourite HOWEVER the restaurant construction noise is unbearable - jack hammers, etc (9am to 5pm). We had a long flight and were "trying" to rest during the day but it was not to be. Call first to see if construction is finished - if not I would suggest staying elsewhere. I wish the hotel management had been more... More

Was this review helpful? Yes 2
Hotel_Monaco_GM, General Manager at Hotel Monaco San Francisco - a Kimpton Hotel, responded to this review

Dear Bri221, I am so sorry you did not know about our renovation project before you arrived. We did place information on our website. And we have placed information on the online booking sites (Expedia, Booking.com, etc.). I have posted a lot of responses on TripAdvisor letting people know we are doing some renovation on our restaurant and we will... More

Contributor
17 reviews 17 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

before arriving we read a few reviews which criticised the attitude and friendliness of reception staff, we found that in our experience the staff were very polite, friendly and helpful, they showed a genuine interest in us. we knew in advance about the renovation so it would be unfair to mark down for lack of restaurant facilities but there was... More

Was this review helpful? Yes 1
Hotel_Monaco_GM, General Manager at Hotel Monaco San Francisco - a Kimpton Hotel, responded to this review

Dear Danielle B, I am so happy to hear you found the staff to be friendly and helpful. We love our hotel and we can’t wait for our new restaurant to be “born.” During that time, we are making the best of things and we want to encourage our guests to get out and explore all of the amazing restaurants... More

Akron, Ohio
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The property is undergoing a massive renovation of their restaurant. This includes removing concrete pillars with jackhammers. The din in the lobby is overwhelming and the sound permeates the entire hotel. When we checked in last week it was so loud we literally had to yell at the staff to be heard. The hotel manager was very accomodating and helpful... More

Was this review helpful? Yes 1
Hotel_Monaco_GM, General Manager at Hotel Monaco San Francisco - a Kimpton Hotel, responded to this review

Dear Robert O, Again, we are sorry about the noise you experienced during your stay. My office is right above the restaurant and the construction, so I get to hear it, as well. Luckily, the noise isn’t every day. Overall, we have not done any work to the restaurant space in 20 years and we want to do it correctly.... More

Calgary, Canada
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I like Kimpton hotels but this one just didn't do it for me. I know a lot of hotels in San Fran are older and sometimes it is hard to see past that (small lobbies, small, slow elevators, small rooms). Customer Service was excellent - rooms were clean and secure - it just wasn't a favourite hotel of mine. Rooms... More

Was this review helpful? Yes
Hotel_Monaco_GM, General Manager at Hotel Monaco San Francisco - a Kimpton Hotel, responded to this review

Dear Chantelleko, One size does not fit all. We definitely agree with you there. And the Monaco is not for everyone. Overall, I am glad to hear you felt the customer service was excellent. While, we can’t control the size of the lobby or guest rooms, we can control how we interact with our guests. Check out our other Kimpton... More

London, United Kingdom
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Don't get me wrong, I am a MASSIVE Kimpton fan after having had the most amazing experience in NYC last year for my bday. So much so that we booked kimpton hotels in SFO, LA and La Jolla for our current trip (we are currently at the hotel Monaco as I write this). Compared to the reception we received in... More

Was this review helpful? Yes 3
Hotel_Monaco_GM, General Manager at Hotel Monaco San Francisco - a Kimpton Hotel, responded to this review

Dear LondonLucyA, I am sorry to hear we provided such a poor experience for you. That is definitely not our goal and I really hope your other Kimpton experiences after ours were much better. We just renovated the guest rooms about 2 years ago. The styling is not for everyone. We think it is a great representation of the Monaco... More

Bakersfield, California
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We travel to San Francisco every two years or so to get our opera fix at the War Memorial Opera house. It's a delightful, slightly shabby Beaux Arts edifice with a lot of character. I guess you could say that about a lot of San Francisco buildings, especially hotels. The Hotel Monaco is no exception with its warm entry salon... More

Was this review helpful? Yes
Hotel_Monaco_GM, General Manager at Hotel Monaco San Francisco - a Kimpton Hotel, responded to this review

Dear Shmendrick, Oh, no. We state on our website that the Junior Suite is just one room. We definitely have other suites that have a door between the rooms, but the Junior Suites do not have this. I am sorry that you were not informed of that. I can see how that would have been disappointing. And you are correct... More

Reno, Nevada
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel's location is superb, the ambience comforting, upbeat, and friendly. I was amused that many guests showed up for morning coffee in the lobby in their pj's and robes! And that I could get a goldfish to keep me company. My room was small, but very clean, quiet, and well appointed. I walked to close by shopping, restaurants, and... More

Was this review helpful? Yes 1
Hotel_Monaco_GM, General Manager at Hotel Monaco San Francisco - a Kimpton Hotel, responded to this review

Dear Jildatheonly, I am happy to hear you had such a nice stay. We are conveniently located a few blocks from Union Square, which boasts some amazing shopping. And a great fabric store. We hope you come back, again. Thanks, Jason More

Lenexa
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have to say I had a couple of issues with my stay However, the length the hotel staff went to to make me happy and address my concerns invalidated anything worth writing bad about. The only real disappointment was they did not have a restaurant or room service because they are remodeling and putting in a new restaurant for... More

Was this review helpful? Yes
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Hotel Summarization (Beta)

What travelers say

  • Wine hour(11)
  • Very nice(8)
  • Junior suite(6)
  • First nights(5)
  • Few blocks(4)
  • Morning coffee(4)
  • Next time(4)
  • Would highly recommend(3)
  • Wine reception(3)
  • Pet friendly(3)

Additional Information about Hotel Monaco San Francisco - a Kimpton Hotel

Address: 501 Geary St, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Monaco San Francisco - a Kimpton Hotel 4*
Number of rooms: 201
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Also Known As:
Kimpton San Francisco
Hotel Monaco San Francisco

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