This building is very outdated. Only 3 people are allowed in the elevator at a time. Depending on who is working at the front desk, you either get a helpful service or a non-responsive one. Their website offers free continental breakfast depending on the hotel package you pay for. However, we didnt get the free breakfast even though it was... More

The counter staff are very polite, friendly, and helpful. It seems like a family-run business. They have been running this hotel for 20+ years, so they are very experienced in handling guests and hotel operations. The room is very basic. It has no air-con, but on mostly cold days and nights in San Francisco, guests do not need air-con. A... More

All of the reviews talk about the perfection of this location, and everyone is right! This hotel is in the heart of downtown, literally right on the edge of Chinatown. It's a great place for the price to just set your things down and wander around SF. The staff are friendly and courteous. Parking is a nightmare. We paid $52... More

Grubby hotel,not very clean, room was small, bed was squeaky, shower was dirty. Hotel needs a revamp. Staff were not very very friendly. Don't bother with the 'continental breakfast' it's horrible coffee and toast you make yourself in a shared kitchen. The elevator is scary and we stayed 3 nights and it stuck 3 times. Location is great, a few... More

Things I liked about the hotel were that it was a good price, it was right at Chinatown and in the center of the city so made walkable exploring very easy, and the tourist bus stops right across the street. We didn't spend much time here at all, we were out from like 8am until 11pm as we were only... More

Stayed there for 3 nights, it was our first contact to SF. Location is excellent, middle of everything, staff OK, room clean, new sheets every day. Tiny problems, that were not so important to me and my girl are: 1. We were on 6th floor, and wifi works only to fifth, but it was there, so ok, 2. no remote... More

I had read the reviews here before booking with them, so I knew that I was getting good location but a not so nice hotel, my bf and I spent 3 days at Astoria, and like everyone says their location is great, it's a 5 min walk (3 blocks) from the Montgomery metro station, a 8 min walk to Union... More

I stayed here for 2 nights with a couple of friends and I can say this is the worst hotel I have ever been in. My standards aren't very high, I am a student so I can't afford to be picky, but I would have gladly payed a bit more for something better. Pros of the hotel: - Excellent location... More

As the couple who had checked in just before us came down the elevator and then got stuck in it before checking right back out, I had a really bad feeling about this place. We checked in, went up the elevator to the seventh floor, which scared me half to death. I was certain I was going to die in... More