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Hotel Vertigo

GreenLeadersBronze level
940 Sutter Street, San Francisco, CA 94109 (Formerly York Hotel)
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Hotel Vertigo
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Ranked #78 of 234 Hotels in San Francisco
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
stewartFairfaz fairfax
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928 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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fairfax
1 review
5 of 5 stars Reviewed 3 days ago NEW

First class service paired with a great downtown location, the hotel vertigo was the perfect place to stay for our San Francisco visit. I checked in at 5pm Saturday May 16th. The font desk agent was incredibly hospitable and gave us all sorts of great recommendations. (I wish I could remember his name to thank him via this review!) The... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Hotel Vertigo is situated a 10 minute walk from Union Square and it's so easy to find. Today we walked back from Fisherman's Whalf which took about 45 minutes (up and down hills may I add) but if you don't like walking a taxi costs around $8. It is about 20 minutes from the airport - on arrival we took... More 

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Tel Aviv
Contributor
12 reviews 12 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

This Hitchcock’s masterpiece themed hotel is excellently located - about a 10 minutes walk from Union square. Our third floor room in the back had a view of a close concrete wall - with the benefit of being very quiet. The rather small, freshly painted room was reasonably comfortable with the usual amenities (but no A/C), clean and the quality... More 

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Oakley, California
1 review
5 of 5 stars Reviewed 1 week ago

The lobby was very welcoming. The hotel staff was nice and made the check in/check out process short and sweet.. Rooms were very clean and very comfortable. the hotel was Walking distance to Union Square, restaurants, shops and convenient stores.

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Senior Contributor
41 reviews 41 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Interesting boutique hotel with lots of character, made for a good visit to San Francisco. I booked it on priceline and got it for a pretty reasonable price during a busy week. I was a little nervous with it being so close to the Tenderloin, but I the neighborhood was fine and I liked several of the little sandwich and... More 

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southern california
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel, in the transitional area between Nob Hill and the Tenderloin, has a lot of character. The rooms in the rear are quieter than those on Sutter. The staff at the desk were helpful, if a little aloof. Check in and check out was efficient. On the positive side, it has a lot of old SF atmosphere with comfortable... More 

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Vienna, Austria
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff is very friendly & helpfull! Rooms are very nice & clean Close to Union Square & Chinatown. Only approx. 10 min. to reach. All modes of transportation in walking distance. Pizza place next door is surprisingly good. For the Ghost Searchers: Did not encounter the house ghost :) I overheard people asking for it & staff mentioned in his... More 

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Jaime G, Front Office Manager at Hotel Vertigo, responded to this review

Dear JenJenniferMS, Thank you for your contribution to the Trip Advisor community and review of the Hotel Vertigo! We are glad that you had an enjoyable stay and found our location to be very convenient. We hope your travels leads you back to the Hotel Vertigo! Regards, Jaime More 

Sarasota, Florida
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at this hotel for one night while traveling up the west coast. The place was well located; however it was not a good value for our money. The hotel tries to stay modern and hip, but it tries to hard. Throughout the place you can see little touches here and there but the place can't help but look tired... More 

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Haiyi, Manager at Hotel Vertigo, responded to this review

Dear Love2trvl2012, Thank you for your feedback, both positive and negative. We are happy to hear that you found the hotel staff member (Sean) to be warm and responsive! I am passing along your comments to him and the rest of the staff. Before your next San Francisco stay, feel free to reach out to me so we can manage... More 

Folsom, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just 5 blocks from Nob Hill and to Union Square. Hotel is nothing really special or to write home about. Price is fair and reasonable compared to others close by. The rooms are small and so is the single slow elevator. The bed and linens are clean and comfortable. The bath rooms are small and without any counter space to... More 

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Haiyi, Manager at Hotel Vertigo, responded to this review

Dear Bob, Thank you for your candid comments regarding your stay with us. We admire your attention to the details, as they can make all the difference, and appreciate you bringing these room features to our attention so we can work to improve them. We hope you will consider staying with us again the next time business or pleasure brings... More 

Munich, Germany
Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel has fair sized rooms, allowing for enough space for lots of luggage. 10 Mins walking distance into town. Price was just about ok for the services provided (no breakfast offered, no airport shuttle etc) Location however is good and we felt save in this area compared to a few streets further south. Many eateries for breakfast / basic... More 

Was this review helpful? Yes
Haiyi, Manager at Hotel Vertigo, responded to this review

Dear Rachel. Thank you for taking the time to leave a review highlighting our location and service at Hotel Vertigo. We’re glad you stayed with us and hope to welcome you back on your next trip to San Francisco. Luis Morales Hotel Manager More 

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