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3.0 of 5 Hotel   |   940 Sutter Street, San Francisco, CA 94109 (Formerly York Hotel)
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Hotel Vertigo
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Ranked #78 of 233 Hotels in San Francisco
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 5 days ago
Maria P Ottawa, Canada
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893 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa, Canada
Contributor
18 reviews 18 reviews
5 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars NEW

Stayed there for 3 nights, loved it! The location is great, very close to Union square, and a reasonable walking distance from Fisherman's Wharf (just take Hyde all the way up). There's a Trader Joe's and CVS about 2 block away if you're health-conscious and need to have at least a few "greek yogurt and fresh veggies" kind of snacks/meals.... More 

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Los Angeles, CA
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had a travel voucher from Virgin America, not a substantial one, so I booked a trip to a city close to Los Angeles. I was told about Hotel Vertigo by a friend, and decided to give it a try. It was a pleasant experience all around! It's old and small, but not tiny. It's been refurbished and is in... More 

Was this review helpful? Yes 1
Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Room was WAY overpriced for what it is. It is one of those old building they put a fresh coat of paint on, add some orange pillows and play "cool" music and try to be a W W. The staff was friendly enough. Bed was uncomfortable and small. Room was kind of beat up. The bathroom was completely redone which... More 

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New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very cute hotel - the decor was interesting and the rooms were generally very clean - not huge, but decent sized for the price. The shower is big though, which is great. The staff was also friendly and helpful. My biggest issues were: 1) the location is ok, not terrific. I only had a day to do sightseeing, and it... More 

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Copenhagen, Denmark
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Luis, Sean and the rest of his staff did an extraordinary work to accommodate me and my seven fellow travelers - even though we arrived 1 day late for our reservations. This is our second stay at Hotel Vertigo, and besides the extraordinary service-minded staff, Hotel Vertigo is a clean, affordable hotel with a super-location. I will not hesitate to... More 

Was this review helpful? Yes 1
Haiyi, Manager at Hotel Vertigo, responded to this review

Dear Michael, Thank you for highlighting the staff, the clean rooms, and our comfy beds as reasons you gave us a rating of excellent. We sincerely enjoyed having you as our guest and hope to welcome all of you soon! Luis Morales Hotel Manager More 

Jacksonville, Florida
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at the Hotel Vertigo on a business trip in November. I could tell the place had recently been remodeled and quickly - there were lots of little finishing details that had been overlooked. However, the bed was comfortable, the room was clean and the staff was friendly. They had coffee available in the mornings and there is a... More 

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Haiyi, Manager at Hotel Vertigo, responded to this review

Dear Sara D, Thank you for your feedback, both positive and negative. We are happy to hear that you found the bed in your room comfortable and the staff very friendly. I am passing along your negative and positive comments to our staff and upper management. That being said, there is always room for improvement. Before your next San Francisco... More 

Chicago, Illinois
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 25, 2015

The hotel is in a decent location. The room was fine for the time of year. I am glad it wasn't too cold, since the heater was dated and had one setting. They had a fitness center and the wifi was good. I just thought the price was a little high for what you got, but then again it is... More 

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Haiyi, Manager at Hotel Vertigo, responded to this review

Dear 1Goose1, Thank you for taking the time to review us. We’re always concerned when we receive a 3-star or lower review. But, after reading your comments it sounds like your stay was pleasant. I do appreciate you letting us know about the heater in the room. We are checking them all and making sure they all work properly We... More 

washington, dc
Top Contributor
60 reviews 60 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 18, 2015

Stayed there last week when the city was completely booked due to the annual JP Morgan Healthcare conference. A funky little place with minimal amenities (no bar, restaurant, or fitness room). But the room was clean and comfortable. Also very quiet with heavy curtains and a comfortable bed, which made for a great sleep. Although the bathroom was not huge,... More 

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Haiyi, Manager at Hotel Vertigo, responded to this review

Dear Stempster, Thank you for sharing your experience. We appreciate your compliments naming the clean and comfortable rooms. I will also pass along your constructive criticism to our staff. We do have fitness room, so your feedback is disappointing, you should have been advised upon arrival of it. Again, thank you for your review and for staying with us and... More 

Las Vegas, Nevada
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 12, 2015

We checked in this hotel for a weekend getaway from the hustle & bustle of Vegas. We truly enjoyed our stay here! It is a little off the beaten path but the value far outweighs that. The rooms ate trendy modern decor & much more spacious than anticipated for a hotel in SFO. I would highly recommend this hotel for... More 

Was this review helpful? Yes 2
Haiyi, Manager at Hotel Vertigo, responded to this review

Dear Jelisa, We’re honored you chose to stay with us. Thank you for the compliments. Please come back soon, It will be a pleasure to serve you each time you visit us. Luis Morales Hotel Manager More 

Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 11, 2015

We booked this hotel for the location and value for price (New Years Eve rates can be outrageous). Hotel Vertigo was easy to get to, has easy valet parking, is comfortable and clean, and is close by the Masonic, Union Square, China Town, trolley stops, and a lot of great restaurants. We had a great trip and would definitely stay... More 

Was this review helpful? Yes 1
Haiyi, Manager at Hotel Vertigo, responded to this review

Dear Vacationeervelma, Please do come back again soon! Thank you very much for all your comments and compliments of our Hotel. We are very happy to know that you received the New Year at our Hotel. Luis Morales Hotel Manager More 

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Additional Information about Hotel Vertigo

Address: 940 Sutter Street, San Francisco, CA 94109 (Formerly York Hotel)
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Vertigo 3*
Number of rooms: 102
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Also Known As:
Vertigo Hotel San Francisco
York Hotel San Francisco
Hotel Style:
#40 Green Hotel in San Francisco
#83 Family Hotel in San Francisco
#84 Romantic Hotel in San Francisco

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