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All 236 San Francisco hotels

Hotel Vertigo

3.0 of 5 Hotel   |   940 Sutter Street, San Francisco, CA 94109 (Formerly York Hotel)
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Hotel Vertigo
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78%
Ranked #71 of 236 hotels in San Francisco
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 1 week ago
WalterKuhn
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785 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

A small hotel somewhere near the geoprahical heart of SFO. However, not at the main tourist attractions. It is near the top of one of the bigger hills, so you need taxi, bus oder good shoes. Service very friendly and helpful. Also, very clean. Medium hotel, not bad, not superclass.

Was this review helpful? Yes 1
Haiyi, Manager at Hotel Vertigo, responded to this review

Hi Walter, we appreciate you sharing your review of our hotel. We are happy you found our hotel very clean. Thank you for being our guest and we welcome you back anytime if your travels bring back to San Francisco. Luis Morales Hotel Manager More

Senior Contributor
43 reviews 43 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed on business. Decent location close to Union Square. Strange theme for the hotel. The lobby is quite stylish. The rooms are VERY small and don't have airconditioning. (have big ceiling fans). Free internet is very slow, but the paid 'high speed' is both flaky and slow (max is 2mb down but I didn't get close to that). No restaurent... More

Was this review helpful? Yes 1
Haiyi, Manager at Hotel Vertigo, responded to this review

Dear Gibmini, thank you for your review of our hotel. We are happy that you stayed with us and we appreciate your feedback. We apologize for the inconvenience of our internet and due to the edge of our building not having air conditioning in our rooms. We are very happy to hear that you found our hotel clean and our... More

Red Deer, Canada
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a wonderful boutique hotel just outside of the business of Union Square. The pictures on the website are exactly how you will find the hotel. The rooms are clean and well appointed, charming. You are about a 1 mile walk to the Square and about 2 to Fisherman's Wharf. If the walk is too long than taxis and... More

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Haiyi, Manager at Hotel Vertigo, responded to this review

Dear Deanna, we are so pleased you had such a wonderful stay with us, we appreciate you taking the time to leave us your kind review, and we thank you for the compliments to our staff. We always want to ensure that all of our guests have an enjoyable hotel experience with us. We hope you join us again on... More

Auckland
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We were greeted at the Hotel by friendly staff at all hours of the day. They were extremely helpful with assisting with our queries and pointing out the main tourist areas and transport options. The location was brilliant as it was just a short walk to all of the shops / transport / reataurants and union square. We would definitely... More

Was this review helpful? Yes
Haiyi, Manager at Hotel Vertigo, responded to this review

Dear Lebaigent, we appreciate your wonderful review, and we are happy you enjoyed your stay with us. Thank you for taking a moment to share with us your experience, we will also share your comments with our entire staff, since this helps and motivate us to continue providing good service and be better each day. We do hope you have... More

Danville,Ca.
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Probably best suited for single or double occupancy. I wouldn't recommend staying here with young kids because the rooms are not huge and they would likely be in your space. With that said, the room was perfect for my wife and I. Big enough, very clean and updated, & all the amenities one would hope for. The staff were friendly... More

Was this review helpful? Yes 2
Haiyi, Manager at Hotel Vertigo, responded to this review

Dear Rilands, thank you for your kind review. We are so pleased to hear that you and your wife enjoyed your stay with us and you were happy with the location of our hotel and the amenities we provide. We look forward to the next time you will be able to join us. Thank you for being our guest and... More

St. Petersburg, Florida
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A surprising find! Only a few blocks past the main tourist beat of Union Square was this hotel. The rooms were big by SF standards and the staff very friendly and helpful. I stumbled on this place, but would search it out next time

Was this review helpful? Yes 1
Haiyi, Manager at Hotel Vertigo, responded to this review

Dear KenFBWI, We are happy you had a chance to visit us while in California and enjoyed your stay. We appreciate your comments and we are happy to hear that you found our rooms big. We will share your comments with our staff, since we take pride in providing customer service. Please consider us again next time your travels bring... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Terrible, bad, awful. Didn't get the room I asked for and had to sleep on the floor the first night. They "made it right" by upgrading our room the second night, but.... the valet, which they claim takes 30 minutes to retrieve from the time it's requested, took TWO AND A HALF HOURS. Unacceptable in any event, but particularly so... More

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for just over a week and I couldn't fault it. Let's be honest - this is a 3 star hotel - so don't expect a cherry on the top! But this hotel is clean and comfortable, and amazing value. The location is perfect for sight seeing and the staff can help organize trips for you. For me the... More

Was this review helpful? Yes 2
Haiyi, Manager at Hotel Vertigo, responded to this review

Dear Rosierow78, We are truly grateful that you took the time to relay the great experience you had while staying at our hotel. Your feedback is most appreciated as it helps us know which areas we are excelling at and which areas and which amenities and parts of our hotel are most attractive to guests. Most importantly, we are happy... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just stayed at the Vertigo in San Fran a week or so a go and loved it. Friendly staff and clean rooms. The decor was very orange and chic! We loved it, very close to union square and very accessible to buses and trams. Overall a great stay :)

Was this review helpful? Yes 3
Haiyi, Manager at Hotel Vertigo, responded to this review

Dear Alexandra 924, Thank you for leaving us your kind review of your recent stay at our hotel. We are happy to hear that you had such a pleasant time while with us and that you took the opportunity to explore our area of Union Square. We are also very happy to hear that you found our rooms clean and... More

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at Vertigo with my husband in June while he was in SF on business. The hotel is very close to the Union Square. Macy's, Neiman Marcus, Nordstrom, etc. Excellent neighborhood with a lot of good restaurants. The rooms were very clean and convenient. The gym is cool. Personnel was very kind and attentive. I really enjoyed my stat... More

Was this review helpful? Yes 1
Haiyi, Manager at Hotel Vertigo, responded to this review

Dear Ahha, Thank you, for your kind recommendation of our hotel. We are happy to hear that you and your husband enjoyed your business trip with us. We are very happy to hear that enjoyed the Union Square, shopping area and restaurants. We hope to see you again on future travels to San Francisco. Luis Morales Hotel Manager More

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Additional Information about Hotel Vertigo

Address: 940 Sutter Street, San Francisco, CA 94109 (Formerly York Hotel)
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Vertigo 3*
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Also Known As:
Vertigo Hotel San Francisco
York Hotel San Francisco

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style
#40 Green Hotel in San Francisco #84 Romantic Hotel in San Francisco #84 Family Hotel in San Francisco
Hotel Class
Official Description (provided by the hotel)
Hotel Vertigo is a 102-room boutique hotel that is renowned for its simplicity and admired for its unique character. Recently renovated, this non-smoking hotel playfully feeds off the Hitchcock's classic movie, "Vertigo." With rich wood furnishings highlighted with cream and orange accents, it is well suited for vacationers, families, and business travellers alike.Situated in the lower Nob Hill pocket of downtown San Francisco, the convenient location provides easy access to many of the city's top attractions and destinations. Just steps away from Cable Cars, Union Square and the major shopping and theater districts. ... more   less 
Number of rooms
102

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