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Hotel Vertigo

GreenLeadersBronze level
940 Sutter Street, San Francisco, CA 94109 (Formerly York Hotel)
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1 room 1 guest
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Hotel Vertigo
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993 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (993)
  • Mar-May only
    (243)
  • Jun-Aug only
    (311)
  • Sep-Nov only
    (283)
  • Dec-Feb only
    (156)
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Amsterdam, The Netherlands
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This place is on Sutter Street 10 minutes walk from Union Square and China Town. Also 15 minutes the other way to Japan Town. In other words a very central location. On the next blockcorner you have Cup of Joe to get your breakfast beginning of the day and your drinks end of the day. The hotel itself has a... More 

Was this review helpful? Yes
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is situated close to everything, literally you could walk to chinatown in less than 10 minutes. Very clean,every staff is nice,helpful and very accommodating.having no AC was no problem at all,had WiFi even in the room.

Was this review helpful? Yes 1
Shanghai, China
Level Contributor
68 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When was last time you walk into a hotel and it smells like an old house (you know what I meant) but tried to look cool? The whole hotel needs a renovation. Only one elevator and if you decided to walk the stairs up then .... you will create a lot of noise from walking on it. I was in... More 

Was this review helpful? Yes 2
Haiyi, General Manager at Hotel Vertigo, responded to this review

Hi samandjet, I am sorry to read that your experience didn’t match your expectations with regards to value received. We take into account each guest’s feedback in an effort to consistently improve, and it’s disappointing to hear that this last experience has dampened your impression of us overall. I would really appreciate it if you could reach out to me... More 

Lausanne, Switzerland
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel goes a long way to celebrate the elegance and unique distinction of the 1958 Hitchcock masterpiece. Bring with you the movie on your smartphone and compare the settings. The special mirrors in the rooms, the central staircase, the orange color, but also the elevator's wallpaper, everything resonates with the film. Friendly staff, who has to view the looping... More 

Was this review helpful? Yes 1
Jaime G, Manager at Hotel Vertigo, responded to this review

Dear montjo, You are completely right in regards to the synergy between the Hotel Vertigo and Alfred Hitchcock's masterpiece Vertigo. For all of our future guests please take note that we do have some DVD's and copies of the movie for your personal enjoyment during your stay, please notify the front desk for free rental. Thank you again for your... More 

Melbourne, Australia
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Everything about this hotel was great, perfect location,the reception staff were friendly, room was spacious and clean, only down point was there was no WiFi in your room only in the lobby. I would recommend it to friends.

Was this review helpful? Yes 1
Jaime G, Manager at Hotel Vertigo, responded to this review

Dear gp1960, I'm delighted to hear that you found the hotel was great, perfect location,the reception staff were friendly, room was spacious and clean! I'm sorry to hear that you experienced issues with the Wi-Fi in your room as the entire property does indeed have access points in the lobby and on all floors. If you could reach out to... More 

Sulmona, Italy
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is nice, all decorated White and orange,the room is comfortable, but not so big enough. It's well located, close to the main square, but I won't recommend you to go out at night there. You can have your coffee in the room.

Was this review helpful? Yes 1
Jaime G, Manager at Hotel Vertigo, responded to this review

Dear Cinzia D, Thank you for your recent stay with us! So happy to hear that overall you enjoyed your stay with us and kudos for noting our Hitchcock theme! Regards, Jaime More 

Newtownabbey, United Kingdom
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for 4 days. Initial drive from the airport at night a bit worrying. Reception at the hotel great, good welcome, room great. Fully equipped and fan instead of air conditioning fine. However second night, could hear everything from adjoining room. Reception staff very accommodating and immediately transferred us to another room, slightly smaller but fine. Agree with previous pits,... More 

Was this review helpful? Yes 3
Jaime G, Manager at Hotel Vertigo, responded to this review

Dear Margaret K, Thank you for your review. Yes, you certainly picked the right spot to be able to walk to excellent restaurants and sightseeing opportunities. I’m glad to hear you experienced the kind hospitality staff especially since it ws your 1st time in San Francisco. We look forward to greeting you again the next time you visit! Regards, Jaime More 

Antwerp, Belgium
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice start of our road trip with three nights in this very nice boutique hotel. As a Hitchcock fan, I loved the surpise encounter with the iconic staircase. Rooms are comfortable and spacious: nice bathroom (great shower!), but wifi and coffee making facilities in the room would have been nice (they are in the lobby) Great location near Chinatown... More 

Was this review helpful? Yes 3
Jaime G, Manager at Hotel Vertigo, responded to this review

Dear mvanmeer, Thank you for recommending our beloved Hotel Vertigo for anyone looking for a great place to stay in San Francisco. It’s wonderful to hear your high praise and warm welcome from our team followed by a clean and comfortable room. We appreciated having you as a valued guest! Regards, Jaime More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is in a good location - convenience store and several restaurant options nearby. The staff were warm and friendly. Our family room with 2 doubles was nice and clean. Unfortunately, room 212 has paper thin walls so we didn't get the best sleep - we could hear our neighbours TV blaring through the night.

Was this review helpful? Yes 2
Jaime G, Manager at Hotel Vertigo, responded to this review

Vinny1967, Thank you for bringing your family to stay with us! Maybe it is time for another San Francisco adventure. We’ll be here to provide another great stay! We appreciate the recommendation and look forward to greeting you again. Regards, Jaime More 

Pittsburgh, PA
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My daughter and I spent 2 nights at HV and had a great stay. Sean was extremely friendly and very helpful. The complimentary tea and coffee in the mornings was very much appreciated, as was the afternoon/early evening wine! Very eclectic and hip hotel. Was a bit concerned when found out there was no a/c, but honestly the fan worked... More 

Was this review helpful? Yes 1
Jaime G, Manager at Hotel Vertigo, responded to this review

Dear MugsyMom, Thank you for bringing your daughter to stay at the Hotel Vertigo. We take a lot of pride in our service,cleanliness and decor for our guests to relax and enjoy. I have passed on your compliments to Sean and it's always great to hear these kudos from guests. We hope you have another opportunity to visit our beautiful... More 

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