I phoned the Villa Florence to order a bottle of champagne to be sent to my parents' room as a surprise for my mom's 65th birthday. This proved to be a great challenge for the hotel. I was transferred 4 times between various desk agents and the hotel's restaurant (Kuleto's) and received no help. After being transferred to the restaurant's... More
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- Also Known As:
- Larkspur Collection San Francisco
- Hotel Florence Larkspur Collection
- Villa Florence San Francisco