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Heritage Marina Hotel


Heritage Marina Hotel
Hotel class 1 of 5
2550 Van Ness Avenue, San Francisco, CA 94109
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Traveler Reviews

78% Do not recommend
2.0 of 5 stars 260 reviews
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By trip type
All (260)
[ Date ] [ Rating ]
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1 of 5 stars
OldFuzzy 3 contributions
Los Angeles
Jul 4, 2009 | Trip type: Family

This is the worst hotel I have ever stayed in. I felt like I was in a third world country. No A/C, fans didn't work, room was dirty, windows didn't lock, noisy. Breakfast was coffee and cold cereal with an apple and watered down OJ. Parking was almost non-existant. DON'T STAY HERE. more

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1 of 5 stars
aparisi 1 contribution
central coast, ca
Jun 28, 2009 | Trip type: Couples
0/1 found this review helpful

Never rent a room here! Never use Hotels.com again!!!!! I called Hotels.com to ask if they could assist me in finding a good place to stay for one night. I was on the road and had no access to the internet. The first question they asked was "how much are you willing to spend?". I said $200. The "service" agent... more

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1 of 5 stars
devasco75 1 contribution
CA
Jun 27, 2009 | Trip type: Solo travel

Whole body got itchy when I got into the bed and kept on scratching all night but witnessed the most horrible scene of my life when I woke up. There were hundreds of bed bugs (another hundred already dead after drinking my blood) crawling in bed. Just got out of the room with bag and checked out. Dont know about... more

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1 of 5 stars
JV8 1 contribution
Buenos Aires
Jun 16, 2009 | Trip type: Family

Spent four days at the hotel, during mid february. First at the counter they spent almost 40 minutes to find the reservation, when we complained about the delay, they gave us a room at the last floor, were we have to take two elevators, each one worst than the other, with bad smell on both of them. The room was... more

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1 of 5 stars
kalaniwavo 1 contribution
hawaii
Jun 1, 2009 | Trip type: Couples

DO NOT STAY HERE! rooms are as bad as they get. Nearly everything was broken in our room, tv, shower head, tub did not drain, the chain latch had been ripped out of the wall, and unbelievably dirty. we planned to just suck it up and stay one night and leave the next morning, but when we pulled the sheets... more

Awful
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1 of 5 stars
kuklence 1 contribution
tennessee
May 29, 2009 | Trip type: Friends getaway

Bed bugs all around!!! Such a nightmare! We were forced to change three rooms and couldn't find the clean one with no bed bugs. It was an eclatant example of a horror movie scene. I'd never recommend it to anyone. Ever. more

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1 of 5 stars
jlaneSacramento 1 contribution
sacramento
May 27, 2009 | Trip type: Couples

My boyfriend and I stayed one night (thank goodness we only booked one night here) and when we woke up we discovered we had been bitten by bed bugs! Be careful!!! We thought we did the right thing by stripping the bed (we had heard about bed bugs) as soon as we got there- didn't see any bed bugs so... more

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1 of 5 stars
Batates2009 2 contributions
Los angeles
May 26, 2009 | Trip type: Family

this place is awfullllll , from noise to homeless to bed bug bites ... don't even think about booking there, we stayed there over memorial day weekend , when we got everything seemed ok, the location is great with free parking (if u find a spot ) overall the place was dirty , the elevator didn't work and smelled like... more

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1 of 5 stars
Soccerbb 1 contribution
Encinitas, Ca
May 19, 2009 | Trip type: Friends getaway

DO NOT STAY HERE! Spend the extra $50 for a well known hotel and save yourself hundreds of dollars in stolen personal property. Seriously. We should have seen red flags as soon as we were checking in and they said they had no record of our reservation; only that we had canceled it (which we never did). We ended up... more

Alert
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1 of 5 stars
Omar_L 1 contribution
Baltimore
May 18, 2009 | Trip type: Business

If you are serious teenage binge drinker looking for an intercity ghetto experience, this place is for you. more

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Heritage Marina Hotel Address

2550 Van Ness Avenue, San Francisco, CA 94109