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Hotel Union Square

3.5 of 5 114 Powell Street, San Francisco, CA 94102
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Hotel Union Square
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Hotel Union Square
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909 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Union Square
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Ambler, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2014

We stayed at Hotel Union Square for a week long vacation. The location couldn't have been more perfect, right on Powell Street with the cable cars. There were car rental places very close, and the BART train station and MUNI stops were just a block away. It took only 15 minutes by trolley to get to Fisherman's wharf. hotel is... More

Was this review helpful? Yes 1
Personality H, Guest Relations Manager at Hotel Union Square, responded to this review

Hi Janice S., Thank you so much for your kind words and for choosing Hotel Union Square during your trip to San Francisco. We are so glad that you enjoyed your stay with us and the accessibility that our hotel offers. We hope to see you again in the near future! Best Regards, Dana Andrews Guest Relations More

San Francisco, California
1 review
5 of 5 stars Reviewed August 31, 2014

My girlfriend and I spent labor day weekend at this hotel and had a fantastic experience. Parking and unloading was a little difficult, until I went inside and met the concierage Jewel, who helped me with my bags and directed me to the valet lot, and gave me the directions I needed to pick up my girlfriend. Jewel's service only... More

Was this review helpful? Yes
Personality H, Guest Relations Manager at Hotel Union Square, responded to this review

Hi Ben E., Thank you very much for your kind words and for choosing Hotel Union Square! We are so glad that you and your girlfriend enjoyed your stay with us and felt the help from our hospitable staff. We hope to see you again in the near future. Best Regards, Dana Andrews Guest Relations More

Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 31, 2014

This boutique hotel has the perfect mix of vintage charm with modern amenities. Stayed with my parents in a nice room with two comfy queen beds, nice linens and a newly updated bathroom. Perfect location for walking through the streets of San Fran. We'll be back.

Was this review helpful? Yes
Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 25, 2014

Staff friendly upon arrival and throughout the 4 night stay. Location of hotel is perfect:close to shopping, union square, walking distance to fishermans wharf, trams and bike rentals etc. the room itself was quite dark and not very spacious and could have been cleaner. However the location outweighed the room itself

Was this review helpful? Yes
Domitille M, Front Office Manager at Hotel Union Square, responded to this review

Dear Traveler, Thank you for posting a review about our hotel on trip advisor, we value your feedback! I am happy to hear that you enjoyed staying at our hotel. I apologize about the cleanliness of your room and promise to address this with our housekeeping department. I truly hope this does not affect your return to our hotel. We... More

Winnipeg, Manitoba, Canada
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 24, 2014

The Union Square Hotel is ideally situated, close to shopping, transportation (BART, MUNI and streetcars) and, of course, Union Square. Our room was MASSIVE, and quite comfortable. The decor is quite charming, befitting a boutique hotel. The bed was wonderful, and our room was quite quiet. (Our view was not spectacular, but this also probably helped in the quietness of... More

Was this review helpful? Yes 1
Personality H, Guest Relations Manager at Hotel Union Square, responded to this review

Dear Corey Q., Thank You for staying with us at Hotel Union Square! We are pleased to read that you enjoyed the centrality, room size, design, and amenities of our hotel. We hope you think of us next time you travel to San Francisco! Warm Regards, Dana Andrews Guest Relations More

Singapore, Singapore
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed August 23, 2014

The room we got was tiny, the bathroom was the smallest ever, so my husband who is 195cm tall had difficulty using the shower... It was also very noisy, the building is very old, so the window didn't shut properly so since it was the middle of winter, it made our stay and sleep more that uncomfortable..... Will not stay... More

Was this review helpful? Yes
Domitille M, Front Office Manager at Hotel Union Square, responded to this review

Dear Traveler, Thank you for taking the time to post a review on tripadvisor. I am disappointed to hear that you disliked the room that you were given. I promise to address the issues in which you've mentioned with our maintenance department. I truly hope you changed your mind about staying at our hotel. We have a variety of room... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 21, 2014

I am currently staying here and dissatisfied with the room I got. Paid $234 a night and got a small room, with the sink separated from the bathroom. They didn't have a closet nor did they have a iron board OR a fridge. I had to request all of this when I got here. The only thing they had was... More

Was this review helpful? Yes 1
Domitille M, Front Office Manager at Hotel Union Square, responded to this review

Dear Traveler, Thank you for taking the time to post a review on tripadvisor. I am sorry that the room in which you received did not meet your expectations. Had we been made aware of your dissatisfaction we would have done our best to find a different category for you. We hope you change your mind about our hotel and... More

Contributor
12 reviews 12 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 21, 2014 via mobile

Excellent location. Final room clean and comfortable. However despite booking more than six months in advance a two queen room, we were initially put in a weird kid suite( with a talking clown) and one bed. Alex on reception even lied to us and said it was an upgrade, and the hotel was full. After a heated conversation in which... More

Was this review helpful? Yes
Domitille M, Front Office Manager at Hotel Union Square, responded to this review

Dear Traveler, Thank you for your review. I am truly sorry about the inconvenience that was caused during your stay. Rest assured the issues concerning your check-in have been addressed with my staff. If I can recall correctly, I followed up with you shortly after your check-in and apologized, I also asked if there was anything else I could do... More

Top Contributor
62 reviews 62 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed August 20, 2014

Located in central downtown SF, just a block from the Cable Car Powell Station and the subway. is a renovated building in a modern fashion. The hotel has access to a restaurant next door (Tad´s Steakhouse) that is quite fine for breakfast and subs. There are a lot of option for other hotels in the area, but it deserves a... More

Was this review helpful? Yes
Huntington Beach, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 15, 2014

I have stayed in SF many, many times in the last 5 years. I have stayed in old hotels, new hotels, ugly hotels & beautiful hotels. I booked this room based on the pictures on the website. The rooms looked very "hip" and modernized considering the building is almost 100 years old. I figured since i was taking my girlfriend... More

Was this review helpful? Yes 3
Domitille M, Front Office Manager at Hotel Union Square, responded to this review

Dear Traveler, Thank you for taking the time to post a review on tripadivsor. I am truly sorry about the stay that you had hear at our hotel. I've taken note all of the issues in which were mentioned and had our maintenance department follow up on everything. I wish you had contacted the desk during your stay to voice... More

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Additional Information about Hotel Union Square

Address: 114 Powell Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Union Square 3.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Union Square San Francisco
Union Square Hotel

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