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Hotel Union Square

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114 Powell Street, San Francisco, CA 94102
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1 room 1 guest
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1,073 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Union Square
See the most recent reviews
London, United Kingdom
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel location is ideal for tourist San Francisco. It is arguably better located than any hotel on Union Square itself as it is a couple of blocks South and therefore only a block away from the main artery road in San Francisco, Market St (along which run tram F and numerous buses) and also right outside the beginning of the... More 

Was this review helpful? Yes 2
Domitille M, General Manager at Hotel Union Square, responded to this review

Dear Ashkay, I was very happy to read that you enjoyed you and your family enjoyed your stay with us. I agree with you, the location of this hotel is unbeatable. We hope that you will stay with us again next time you are in town. Best regards, Domitille More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

When I first saw the street entrance to this hotel I was a little scared and thought it was going to be a dirty place, but when I walked into the lobby I was so pleased! The lobby is charming and the people who work there are so kind and so helpful! The room was clean and comfortable and the... More 

Was this review helpful? Yes 1
Domitille M, General Manager at Hotel Union Square, responded to this review

Dear Allison, Thank you very much for your comment. We are delighted to read what you have to say about us and so happy that you had a great stay with us. Let us know when you will be back in town. Kind regards, Domitille More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A must to in San Francisco!! The room and hotel common areas shows of history and character the rooms are not new but very clean, my room had a window facing a brick wall, AC and a very comfortable king bed (deluxe suit). The concierge on the first night of our two night stay was excellent, Ruben was well informed,... More 

Was this review helpful? Yes 1
Domitille M, General Manager at Hotel Union Square, responded to this review

Dear Summer1919, Thank you so much for this very nice comments, I have already informed Ruben that you mentioned his name and the great service he gave you. he was extremely happy to hear about it. We hope to have the pleasure to have you back next time you are in San Francisco. Kind regards, Domitille More 

Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Fantastic location; interior design and great service. I was given a non-air con room for the two nites i stayed at this hotel!! I paid over $600 for the two nites and all i get is a non-air con room. It does not make up for the location and nice interior design and friendly service. When asked to change my... More 

Was this review helpful? Yes 2
Domitille M, General Manager at Hotel Union Square, responded to this review

Dear Steve, Thank you for taking the time of leaving a comment about your stay. It is true that some of our room do not have A/C, I am sorry that it was an inconvenience to you and that the alternate solution we had for you didn't meet your expectations either. Our upgraded room all do have A/C, maybe if... More 

Los Angeles
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not quite as expensive as other Union Square hotels, nice staff. Very peculiar room. The "suite" was a loft (attic?) at the top of a flight of rickety wood stairs, Private balcony was a grubby wood deck on the roof behind tall parapets, smelling of burning meat exhaust from next door. The only AC was a portable unit with a... More 

Was this review helpful? Yes 3
Domitille M, General Manager at Hotel Union Square, responded to this review

Hi Gamocha, Thank you for choosing to stay with us and for sharing your thoughts with us. It seems like you liked the vibe of the hotel but your room didn't meet your expectations. We do have a bigger penthouse, The Union Square Penthouse, that might be closer to what you were looking for. I hope you will choose to... More 

Wellington, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We've stayed here a couple of times, and highly recommend it. Great location, nice atmosphere, historic but with modern conveniences. It is a bit noisy and the bathrooms are small - but it is downtown San Francisco! There's car-parking if you want it.

Was this review helpful? Yes 1
Domitille M, General Manager at Hotel Union Square, responded to this review

Thank you so much John for choosing to stay with us again! It is great to read how much you enjoyed your stay., looking forward to having you back next time you are in town. Warm regards, Domitille More 

Portland, Maine, USA
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My first impression was that the hallways were a bit dim. The light could have been brighter. We had a Junior Suite because we needed a mini-fridge for some meds. It was one large bed and a sofa bed. Forget the sofa bed. It was basically like sleeping directly on the metal springs. The mattress was very thin. The mini-fridge... More 

Was this review helpful? Yes 2
Domitille M, General Manager at Hotel Union Square, responded to this review

Dear Sykomac, Thank you for choosing to stay with us and thank you for all your comments. The building is old and brings it's challenges but there are things that we might be able to improve. The maintenance team is already working on some of the concerns you raised, thank you again for your feedback. We hope to have the... More 

Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 3 nights with our two children (5 and 2). We booked the Kids Suite through the hotel directly and it is one of the best hotels for kids we have stayed in. The hotel provided a room full of age appropriate toys, all laid out for them when we arrived. The room was large and comfortable... More 

Was this review helpful? Yes 2
Domitille M, General Manager at Hotel Union Square, responded to this review

Dear Guest, Your comment goes directly to my heart, thank you very much! I am delighted to read that you and your family had a wonderful stay with us. We might not have made your life completely easier as your kids wouldn't want to leave the room but I must say it's a real compliment to the Kid suite. We... More 

Cardiff, Wales
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 29, 2015

We were initially shown a room at the back of the hotel with a view of a wall just inches away, which was, unsurprisingly, very dark. So we asked to change & got a room overlooking Powell street & we're so glad we did as we got to see all the action going on there, including the cable cars. Yes... More 

Was this review helpful? Yes 1
Domitille M, General Manager at Hotel Union Square, responded to this review

Dear Sarah, Thank you for choosing to stay with us. I will let the concierges know that they made a big difference on your stay, they will be very happy to hear about it. Thank you very much for your feedback We hope to have you back soon. Warm regards, Domitille More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 28, 2015

The location was amazing. Right in the middle of it all. They only had one person for checking and it took me 45+ minutes to just check in. Rooms are very small but was clean. I would provably spend a bit more and stay elsewhere but it was decent enough.

Was this review helpful? Yes 1
Domitille M, General Manager at Hotel Union Square, responded to this review

Dear Danimarie4, I am very sorry that you have to wait 45mn for check in, this is not the kind of experience we want to give to our guests. I hope that the rest of your stay went well and that you had a good time in the city. Thank you for taking the time of writing a review about... More 

Hotel Review Summarization

What travelers say

  • Cable car(24)
  • Great location(8)
  • Powell street(7)
  • Flat screen TV(3)
  • Nice touch(3)
  • Rooms are small(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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