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Hotel Union Square

3.5 of 5 114 Powell Street, San Francisco, CA 94102
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Certificate of Excellence 2014
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Hotel Union Square
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Hotel Union Square
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907 reviews from our community

Traveler rating
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    159
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
1 review
5 of 5 stars Reviewed today NEW

Great place to stay in the heart of san francisco, Excellent customer service. We enjoyed are short vacation here because of the convinience from the shopping stores. Entertaining and Friendly Concierge Jewel above and beyond service, your the best! Very clean rooms. Very reasonable and affordable price!

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Wirral
Contributor
19 reviews 19 reviews
5 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

As others have said it is the location that sells this hotel, so convenient for the transport system and many decent restaurants. It is a small boutique type, the room that we had was small but fine for our needs although the air conditioning unit was fairly noisy . All of the staff were so helpful and went out of... More

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Dunstable, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Sleep & Soak room we booked and spent our 1st night in was awful (hot, narrow, windowless and very claustrophobic) but the next day Heather on reception moved us into the Kid's Suite even though there were 60,000 conference delegates in town putting pressure on all hotel rooms. The Kid's Suite was brilliant; very large and comfortable with toys... More

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bangalore, India
2 reviews
4 of 5 stars Reviewed 1 week ago

I frequent san francisco on 1-2 week business trips every few months, I have tried out a number of city hotels in SOMA, and I must stay this is one of the better ones to stay at. Rooms : The rooms are quite small , but if you are on a business trip you care about good broadband wifi &... More

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Los Angeles, California, United States
1 review
5 of 5 stars Reviewed 1 week ago

First time visiting San Fran and booked a week here at Hotel Union Square and have enjoyed my home away from home all week. The staff has been very accommodating and very friendly. A big shout out to Alex at the front desk for being a great help, friendly and easy to talk to. Amazing location, easy to get around... More

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Toronto, Canada
Top Contributor
70 reviews 70 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in an older building but nicely furnished and well maintained. You can see the Westin Union Square from the entrance, but this hotel was 50% cheaper than the Westin, and the Westin rooms were not much bigger. There are stairs, a small single elevator for only a few bags/people, and no restaurant/gym. But it is clean, safe,... More

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Miami
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I was a little spooked after reviewing some of the negative comments but my experience was great. I stayed at this hotel for 1 week with my boyfriend, and for work and it was just what I needed. Room was smaller than regular chain hotels but had the essentials. Bed was comfy, and noise was pretty good. The room did... More

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Personality H, Guest Relations Manager at Hotel Union Square, responded to this review

Dear Jess, We are so pleased to hear that you and your boyfriend enjoyed your stay with us! We hope that you think of Hotel Union Square when planning your next trip to SF. We can't wait to see you next time. Warmly, Dana Andrews Guest Relations More

Santa Clara, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this was one of the coolest place I have stayed in San Fran the staff was hella friendly an so helpful the rooms were hip an super clean an had the coolest vibe ever!! I will be back!!!There's a lot of places to eat an shop an you can also jump on the cable cars out front.

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Personality H, Guest Relations Manager at Hotel Union Square, responded to this review

Hi Jim S., Thank you dearly for sharing your positive experience with us! We are glad you enjoyed your stay and the vibe of the hotel. We hope you will choose Hotel Union Square for your next stay in San Francisco. We look forward to seeing you soon! Dana Andrews Guest Relations More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for 3 nights and at first glance the reception area was quite nice. The Asian receptionist was quite friendly however her English was not so good. There was a grumpy old concierge, but I also found a very friendly one later on. The room was small and for $300 dollars a night I was... More

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Lennin L, Public Relations Manager at Hotel Union Square, responded to this review

Dear Traveler, Thank you for posting a review on trip advisor. I am sorry that the room you received did not meet your expectations. I will address the issues mentioned with my staff to ensure better quality service. I hope that you called down during your stay to inquire about a new room as we do offer a wide variety... More

the Nethlands
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for just one night while passing through the city on a business trip. The location is great - right in the middle of the bustling city - and easy access to site seeing and shopping. Staff is friendly and very helpful. The rooms are small but well furnished - good to sleep in but not big enough... More

Was this review helpful? Yes 1
Personality H, Guest Relations Manager at Hotel Union Square, responded to this review

Hi Traveler, Thank you for sharing your positive experience. We are glad you enjoyed our comfortable beds and squishy pillows! We hope you will choose Hotel Union Square for your next stay in San Francisco. We look forward to seeing you soon! Dana Andrews Guest Relations More

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Additional Information about Hotel Union Square

Address: 114 Powell Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Union Square 3.5*
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, Venere, Priceline, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Hotel Union Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Union Square San Francisco
Union Square Hotel

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