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Hotel Union Square

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114 Powell Street, San Francisco, CA 94102
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1 room 1 guest
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Hotel Union Square
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1,067 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Scotrun,
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I will start off by saying I lived in Manhattan for years and still work there so I am used to the noises of a city. This hotel is noisy at the street level. It is a boutique hotel as advertised. I personally found it a little dark and creepy, others might find it cool and unique. If you stay... More 

Was this review helpful? Yes
Domitille M, General Manager at Hotel Union Square, responded to this review

Dear Maria, Thank you for your comment an for choosing to stay with us. It is true that the neighborhood can be loud and a room on the back of the hotel might be a better option if you are looking for a bit more quiet. I want to apologize for the appearance of lack of cleanliness, I will definitely... More 

Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

There is no low price hotel in san francisco ... but for the amount you pay to be in the union square hotel ... this place should be better .. We got a standard room .. I have never been on a standard room without air conditioned .. we asked for changing room but there was no one available ....... More 

Was this review helpful? Yes
Domitille M, General Manager at Hotel Union Square, responded to this review

Dear Guilherme, Thank you for taking the time to leave a comment about your stay with us. It is true that some of our rooms do not have A/C and I am sorry we couldn't move you right away, as it was an inconvenience to you. I understand your frustration as we have had some warmer days in San Francisco... More 

Pittsford, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is quaint with lots of character. Certainly does not look like the photo online, but not bad. It is a boutique hotel, so be prepared for the tiny amount of space, but the location makes it worthwhile. We were able to do everything on foot or by trolley. I felt it was clean and safe and the staff... More 

Was this review helpful? Yes 1
Domitille M, General Manager at Hotel Union Square, responded to this review

Dear Roo797, Thank you very much for your comment, my staff and I our very happy to read that you and your family enjoyed your stay with us. Parking downtown San Francisco is expensive, there is unfortunately not much space in this old part of the city. I hope that you enjoyed your stay and that we will have the... More 

Philadelphia, Pennsylvania
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel was nice enough. We booked through Hotel Tonight, which I am thankful for because it's not worth the list price. Parking was a must for us but please know it's remarkably overpriced. The rooms were small and stuffy. There was a window a/c unit but it was directly across from the bed, so we were either freezing or... More 

Was this review helpful? Yes
Domitille M, General Manager at Hotel Union Square, responded to this review

Dear Niki, Thank you for choosing to stay with us, I am sorry to ready that overall we didn't meet your expectations. we do have some larger rooms that might have better suited your needs. I want to apologize for the cleanliness of your room. This is something we take very seriously, thank you for bringing it up. We hope... More 

Dublin, Ireland
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This place was centre to everything & a 3 min walk to Powell station for anyone using the underground to get to & from airport. You can hear the cable cars from the rooms with is cool. The rooms were clean & spacious. Only issue we had was sockets are not near mirrors so drying hair was abit of an... More 

Was this review helpful? Yes
Domitille M, General Manager at Hotel Union Square, responded to this review

Thanks Debbie for your very kind comment. I hope you had fun in SF. Thank you for pointing out the outlet issue in the bathroom. I will check with my engineer if we can improve that. We hope to have you back soon. Warm regards, Domitille More 

Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Awesome location-very helpful staff-especially Jewel who gave us recommendations of where to eat and how to get to places around town. Our family of 6 had comfortable beds and clean rooms. Initially we had a non-air-conditioned room, but was then switched to one with air conditioning the next day. Centrally located and very convenient.

Was this review helpful? Yes
Domitille M, General Manager at Hotel Union Square, responded to this review

Dear Guest, Thank you very much for mentioning Jewel's incredible service, making our guest happy is his main focus and he will be very pleased to read your comment. Thank you for choosing to stay with us, hope to see you soon. Kind regards, Domitille More 

Columbus, Ga
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel met all of our needs. Close to cable cars, near many restaurants. Our room and bath room were adequate size, comfortable beds and pillows. Surprisingly quiet considering we were on the cable car line. Don't let the small entrance fool you, the lobby in quite nice. Very helpful front desk and concierge. All San Francisco hotels are pricy,... More 

Was this review helpful? Yes
Domitille M, General Manager at Hotel Union Square, responded to this review

Dear Emily, I can see that you enjoyed staying with us and being in the heart of Union Square. Thank you very much for writing a review and sharing your experience with us. We are looking forward to having you back. Best regards, Domitille More 

London, United Kingdom
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel location is ideal for tourist San Francisco. It is arguably better located than any hotel on Union Square itself as it is a couple of blocks South and therefore only a block away from the main artery road in San Francisco, Market St (along which run tram F and numerous buses) and also right outside the beginning of the... More 

Was this review helpful? Yes 2
Domitille M, General Manager at Hotel Union Square, responded to this review

Dear Ashkay, I was very happy to read that you enjoyed you and your family enjoyed your stay with us. I agree with you, the location of this hotel is unbeatable. We hope that you will stay with us again next time you are in town. Best regards, Domitille More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

When I first saw the street entrance to this hotel I was a little scared and thought it was going to be a dirty place, but when I walked into the lobby I was so pleased! The lobby is charming and the people who work there are so kind and so helpful! The room was clean and comfortable and the... More 

Was this review helpful? Yes 1
Domitille M, General Manager at Hotel Union Square, responded to this review

Dear Allison, Thank you very much for your comment. We are delighted to read what you have to say about us and so happy that you had a great stay with us. Let us know when you will be back in town. Kind regards, Domitille More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A must to in San Francisco!! The room and hotel common areas shows of history and character the rooms are not new but very clean, my room had a window facing a brick wall, AC and a very comfortable king bed (deluxe suit). The concierge on the first night of our two night stay was excellent, Ruben was well informed,... More 

Was this review helpful? Yes 1
Domitille M, General Manager at Hotel Union Square, responded to this review

Dear Summer1919, Thank you so much for this very nice comments, I have already informed Ruben that you mentioned his name and the great service he gave you. he was extremely happy to hear about it. We hope to have the pleasure to have you back next time you are in San Francisco. Kind regards, Domitille More 

Hotel Review Summarization

What travelers say

  • Cable car(24)
  • Great location(8)
  • Powell street(7)
  • Flat screen TV(3)
  • Nice touch(3)
  • Rooms are small(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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