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Hotel Union Square

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114 Powell Street, San Francisco, CA 94102
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Hotel Union Square
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1,043 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

The location was amazing. Right in the middle of it all. They only had one person for checking and it took me 45+ minutes to just check in. Rooms are very small but was clean. I would provably spend a bit more and stay elsewhere but it was decent enough.

Was this review helpful? Yes
Chicago, Illinois
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

After spending hours on TripAdvisor searching for a hotel in the Union Square neighborhood of San Francisco, I landed on Hotel Union Square. I should note, I had never been to San Fran and did not know what to expect. I loved that it was near the cable car line and it was convenient. What I did not expect was... More 

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Charles A, Front Office Manager at Hotel Union Square, responded to this review

Hi Kelsey, I am very sorry your experience wasn't up to your expectations.We have a variety of different categories of rooms to offer hopefully you were able to discuss these options with the front desk Thank you for taking the time to write a review. Best Charles More 

NYC
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

This hotel has a lot going for it - location is perfect, staff was very friendly / accommodating, happy hour specials (free wine every night) was a great perk, and free wifi. The one bad part, however, were the rooms. They were very small with no AC and somewhat outdated. Bathroom was extremely tiny and uncomfortable as well. Would have... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We booked the deluxe queen room on Groupon. When we checked in we were told we were being upgraded to the 2 queen room which is bigger. We were only given the upgraded room because it was one of the last rooms left by time we checked in. We were in room 404 which is on the 4th floor. It... More 

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Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

No AC, no vent, no open window, no desk, haunted rumour. How many stars would you give under these scenario? I give it two because the room was at least clean. The stay was not comfortable. There are better options for cheaper price several blocks away.

Was this review helpful? Yes
Charles A, Front Office Manager at Hotel Union Square, responded to this review

Hi Kevin, I am sorry to hear that your experience with us was less than extraordinary.We do offer different categories of rooms hopefully you were able to discuss room options with our front desk. Thank you for taking the time to write a review. best, Charles More 

Elizabethtown
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Over all this hotel is pretty decent. There are some things about it that unfortunately just aren't what we want in a hotel. One our room is right next to Powell Street (and the cable cars) which make for a very loud/disturbing sleep. It's not terrible though. The room is small and it had no air conditioning, which makes nights... More 

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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here with my husband in June 2014. We were mid-America trip & this motel was our third. All facilities were great except the size of the rooms were so tiny compared to all other places we stayed. Everything was neat & clean & tidy, however not very spacious at all. Staff were friendly, and accommodating. However, only ONE lift... More 

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4 of 5 stars Reviewed 1 week ago

The location of this hotel is excellent. It's right in the middle of union square on Powell street where you can watch the cable cars run from morning to night. The one thing to keep in mind is that it's noisy in this area. So if your looking for peace and quiet this is not the place. The hotel amenities... More 

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Tokyo, Japan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Overview: Shannon at check in was wonderful. On arrival she told us we'd been upgraded to the penthouse as it was our honeymoon. What a fantastic start to the trip. The penthouse is awesome but I haven't seen any other rooms in the hotel to compare it with, but having your own roof terrace in the heart of San Francisco... More 

Was this review helpful? Yes 1
Charles A, Front Office Manager at Hotel Union Square, responded to this review

Dear Kaytopatz, Thank you for the wonderful review regarding your stay with us. Also thank you for the kind words regarding Shannon i will pass them on to her. We hope to see you again. Best Regards, Charles More 

Los Angeles, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We wanted something in union square. We got this in groupon. Deal Itself wasn't bad. Pros Great location Transportation is near by Walking distance to restaurants, shops Clean Friendly staff. Ruben, our concierge was amazing! Underground parking (valet) City life experience Live music and wine for an hour Love the infused water in the lobby Though not part of the... More 

Was this review helpful? Yes
Charles A, Front Office Manager at Hotel Union Square, responded to this review

Dear Issa, Thank you so much for taking the time to write a review of our property. I am also delighted to hear that Ruben was very helpful during your stay with us we also offer several different categories of rooms depending on your needs. Thank you again Charles More 

Hotel Review Summarization

What travelers say

  • Cable car(24)
  • Great location(8)
  • Powell street(7)
  • Flat screen TV(3)
  • Nice touch(3)
  • Rooms are small(3)
Questions? Get answers from hotel staff and past guests. Ask a question

465 photos of this hotel

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Deluxe Room with Two Double Beds (28)
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Executive King Room (29)
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The Hotel (21)

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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