We pulled in to the back parking lot after waiting more than one hour for our rental car. The lobby is small, but the woman checking us in did a great job making us feel welcome. She asked us what we were doing that night, as we were only staying with them for one night. I told her we were... more

While this hotel wasn't quite what I was expecting, it could not have been better. The location was wonderful, close to the trolley, Bart and buses. The beds were very comfortable and the room very clean. The staff was kind and helpful. If we come back to San Francisco, we will definitely stay here again. more

Got an early room check in as requested. Great service by the check in desk. Liked free amenities of water and chocolates. more

I have stayed here twice. Its location is the killer selling point - just a few steps from Union Square and the main shopping and dining meccas of downtown SF. It doesn't over-promise - it has nice enough rooms and a brilliant location, and thats it. Doesn't have fancy-pants dining or breakfast options, and it's not plush downstairs or have... more

The location of this hotel is brilliant, It is perfect for shopping and access to the cable cars. The rooms themselves are modern and small. You can cope with how small the bedrooms are but the bathroom is too small. Our room was quite dark as we were on the red floor but it had nice lighting and furnishings. We... more

This hotel is difficult to rate overall as it's a bit of a mixed bag, so please bear with me and consider my comments. Good points: 1) Great location - right in the thick of things in the city. Great restaurants and bars nearby and near the shops. 2) Great decor - this hotel is fitted-out very nicely. It's contemporary,... more

Stayed here as part of a package we booked on Travelocity - I can see now why we got such a great deal. Hotel Union Square is blessed with great location, a very friendly staff and nice amenities. That was pretty much it. The room was beyond tiny - the bathroom sink was right next to the bed, which took... more

If you want to stay in the heart of the tourist district in San Francisco on a budget, look no further. While the rooms are very small, you can't beat the location. I would not recommend this hotel if you have more than two people in a room, and even that is pushing it. The building is old but the... more

Recently my husband of 15 years marriage and 27 years together, had the opportunity to have a much needed and overdo romantic getaway in SF. We stayed at the wonderful Personality Hotel; The Hotel Union Square. We were generously afforded the rooftop penthouse suite and were met with a personal touch; hand written note of welcome, a lovely bottle of... more