We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 236 San Francisco hotels

The Westin St. Francis San Francisco on Union Square

4.0 of 5 Hotel   |   335 Powell Street, Union Square, San Francisco, CA 94103 (Downtown)
Hotel website
Hotel packages
Hotel amenities
Special Offer
Cable Car Package!
Save Saved
You added The Westin St. Francis San Francisco on Union Square to your Saves list
The Westin St. Francis San Francisco on Union Square
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #86 of 236 hotels in San Francisco
A recent review
5 of 5 stars reviewed yesterday
Jeffrey M Portland, Oregon
  • Overview
  • Reviews (3,006)
  • Photos (939)
  • Amenities
  • Q&A
  • Room tips (632)
  • Location
  • More
Write a Review

3,006 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (632)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Portland, Oregon
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Just celebrated a great birthday weekend in SF at The St Francis. I love the grand lobby of the old building, and the location is unbeatable. Upon check-in, I dealt with Yeni at the front desk. She was the best. I told her we were celebrating a special occasion, and she assigned us a fabulous room -- in the tower... More

Was this review helpful? Yes 1
Florence, South Carolina, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Love this place! The history, location and charm make it a great place to stay. Upon my arrival after 2 planes and 10 hours of travel, I was warmly welcomed by Marichu Alverez, who's beauty was inside and out! Lots of options here and the location is fabulous. I will take "history" over modern any day! Thanks Marichu for your... More

Was this review helpful? Yes 1
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I had a 2 week stay in San Francisco and chose to stay here. As a SPG Platinum I was looking between here and other SPG properties and chose here because of the location. The location is great for walkability in the area. Food on property at the Burbon Steak is amazing, but at a price... Figure 100 per person... More

Was this review helpful? Yes
Boca Raton, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for business but brought my spouse along. Great union square location but small and dingy standard room to the point of being claustrophobic. Extremely busy and trendy restaurants that we heard were great but didn't get an opportunity to try. Room service was delicious. Long lines at check in. Not as impressed as we have been with other... More

Was this review helpful? Yes
Glasgow, Scotland
16 reviews 16 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good central location. Lovely large well maintained room. Housekeeping first class. Large well equipped bathroom. Concierge service well informed and friendly. Front desk staff although efficient were a little stuffy. Front desk staff need to inform guests of how to access/use key system for lifts - we were left to figure it out! Not what you expect in a hotel... More

Was this review helpful? Yes
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We were booked to stay for 5 nights in two double double rooms. A family of 2 parents and 3 children. On arrival on a Saturday we were told that the hotel was very full and our rooms were split, one in the old building (a King bed - not what we booked) and one in the tower building, so... More

Was this review helpful? Yes 3
Top Contributor
206 reviews 206 reviews
52 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Westin St. Francis is in a great location in the heart of downtown San Francisco, across from Union Square. Lots of good restaurant/bars in the area. Shopping galore. Hop on the cablecar right in front the hotel to get to and from the Fisherman's Wharf.

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Liked the look of the older rooms, found them charming, nice view of Union Square....but...Called about a/c blowing hot air all night. Engineer arrived late morning. Told us we should move because he could not fix it and all the rooms "on this side " have the same problem. Also, halls cluttered with dirty room service trays, housekeeping carts blocking... More

Was this review helpful? Yes 2
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The last time I stayed in this hotel was 10 years ago. So I decided to book it again bringing my two kids along. Room was far more spacious at the new tower. Service was very impersonal. It feels, well, like a Westin. No smile from the bell boys, I think they looked depressed. Room service is not that good... More

Was this review helpful? Yes
Top Contributor
68 reviews 68 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It was my home away from home when I visited SF for a week. The location was my unbelievably convenient. It is close to restaurants, stores, department stores and shopping malls. Three Walgreen and one target in walking distance. Cable car station is 5 mins walk. The staff was nice and helpful. The room in the new tower was clean... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage The Westin St. Francis San Francisco on Union Square, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Westin St. Francis San Francisco on Union Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin St. Francis San Francisco on Union Square

Address: 335 Powell Street, Union Square, San Francisco, CA 94103
Phone Number:
Location: United States > California > San Francisco > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin St. Francis San Francisco on Union Square 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Starwood, Booking.com, Priceline, Orbitz, Tingo, Travelocity, Otel, Amex, BookingOdigeoWL, Agoda and Venere so you can book your The Westin St. Francis San Francisco on Union Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin St. Francis Hotel San Francisco
Westin St Francis
Westin San Francisco
Westin Hotel San Francisco
San Francisco Westin

939 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (610)
Room/suite (147)
View from room (62)
Hotel & grounds (122)
Bathroom (46)
Family/play areas (2)
Videos (2)
Dining (6)
Other (223)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (301)
Amenities (36)
Executive Suite (10)
Grand View Room (11)
Pacific Signature Suite (21)
Restaurants and Bars (24)
The Hotel (87)
Traditional Room (Original Building) (97)
Traditional Room (Tower) (15)

Management photos: Courtesy of the property manager

All management photos (29)
Hotel & grounds (14)
Dining (3)
Room/suite (7)
Bathroom (1)
View from room (3)
Other (1)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#34 Luxury Hotel in San Francisco #59 Family Hotel in San Francisco #63 Business Hotel in San Francisco #68 Romantic Hotel in San Francisco
Hotel Class
Official Description (provided by the hotel)
More than just a hotel, The Westin St. Francis is a destination where you can unwind and be pampered by attentive, world-class service. As the only hotel located on Union Square, we are celebrated for our historic Magneta Grandfather Clock, a popular gathering place for generations of travelers, as well as our commitment to guest renewal and relaxation. Explore this legendary landmark, which has drawn locals and visitors for more than a century with our distinguished service and through the timeless refrain "Meet me under the clock!" Inside our warm and welcoming San Francisco luxury hotel, marble columns, ornate balconies, and intricate woodwork transport guests back to the elegance of yesteryear. Yet these magnificent appointments are balanced by modern, groundbreaking amenities including the revolutionary Heavenly Bed, our Starwood Preferred Guest rewards program, and employees dedicated to making you feel at home. Book one of our downtown San Francisco hotel rooms and discover the allure of the city's most charismatic and vital setting. ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer