We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin St. Francis San Francisco on Union Square

Hotel website
Hotel packages
335 Powell Street, Union Square, San Francisco, CA 94103
Special Offer
Cable Car Package!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Westin St. Francis San Francisco on Union Square
Professional photos View all
Browse nearby
The Westin St. Francis San Francisco on Union Square
Rate this Hotel

3,525 reviews from our community

Traveler rating
    1,155
    1,223
    650
    322
    175
See reviews for
594
1,042
191
1,028
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (818)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (3525)
  • Mar-May only
    (738)
  • Jun-Aug only
    (1019)
  • Sep-Nov only
    (984)
  • Dec-Feb only
    (784)
All months
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed yesterday NEW

Very good CBD location with immediate access to shops and restaurants. Friendly staff! Be aware of NOISE from the street can be heard in the room. Nice building outside. Room and carpet looking tired and worn out. Sound insulation in-between rooms and hallway not good at all.

Was this review helpful? Yes
Chester, United Kingdom
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is an excellent hotel in an ideal central location. You can jump on a cable car or, catch a bus in Union Square that will take you down to the harbour area. The hop on-hop off buses, which are a good way to get an overview of the sites, also stop outside. There are many shops close by including... More 

Was this review helpful? Yes
San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Raquel Chacon in Reservations provided me with excellent customer service. She researched and found a reservation I made at an earlier date when no one else was able to. What a relief that truly was! This reservation was for a very important guest of our business so it would have been a shame if we lost the reservation. The staff... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW

I just want to give a shout out to Raquel Chacon at the St. Francis. I had booked a trip through Expedia with my Daughter and two other young women, unfortunately we had to cancel this trip due to jury summons. Expedia made this endeavor very had, thanks to Raquel for authorizing this credit back to my account. We will... More 

Was this review helpful? Yes
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for your kind compliments of Raquel! I am so pleased to know you will be booking with us directly next time and we look forward to welcoming you! More 

Tel Aviv, Israel
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

the hotel is a very good choice when chosing a central and very large hotel option. i stayed at the newer tower and the room was great. i understand from colleaugues that this isnt the case in the historic part so try to refrain from being located there i presume..

Was this review helpful? Yes 1
Victoria, BC
Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a wonderful hotel!! You forget at times you are in a hotel built in 1904 and re done in 1906. The rooms are small, BUT you somewhat expect that in a hotel of this age. However for three ppl it was perfect. The closet/desk area were bigger then most hotels and the shower head.. ok WOW!! All the staff... More 

Was this review helpful? Yes
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing The Westin St. Francis and for your kind words. I am very happy to know you enjoyed your time with us and we look forward to welcoming you back again soon! More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

It was my first visit to San Francisco and due to business nature of the trip, I stayed at the Westin St. Francis Hotel for 5 consecutive nights. The hotel apparently has some history yet it was still very classy and decent. The room was well equipped with a small closet; bathroom in reasonable size with bathtub, strong and powerful... More 

Was this review helpful? Yes
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing The Westin St. Francis on Union Square and for taking the time to share your experience with us. I am thrilled to know that you had a fabulous stay with us and we look forward to welcoming you back again soon! More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The building is gorgeous and the staff were very helpful. Unfortunately the room was small, pokey and the bathroom wasn't big enough to turn around in with your bathroom bag. The sleep was terrible as the walls as paper thin - you could hear everything in the rooms either side and above. Despite the great location and it being a... More 

Was this review helpful? Yes 3
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing The Westin St. Francis and for taking the time to share your feedback with us. I am pleased to inform you that we have plans to undergo a complete guest room refresh in our Landmark building and we hope to be able to welcome you back in the future. More 

Texas
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What a beautiful hotel. Fabulously clean and service was excellent - one grumpy bellman our last day not included. Bed was wonderful; I considered bringing the pillow home 😉 loved the history and the displays about said history. Thank you all for a first class stay at your first class establishment.

Was this review helpful? Yes
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing The Westin St. Francis and for taking the time to share your experience with us. I am pleased to know you enjoyed your time with us and we look forward to welcoming you back very soon! More 

Santa Barbara, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

From the Front Desk to the Doormen, everything and everyone is always on point! All the years we've stayed at the St. Francis we always stay in the historic building. The rooms are spacious and nicely appointed. I also like that you can open the windows to get some fresh air and not have to rely on the AC. It's... More 

Was this review helpful? Yes
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing The Westin St. Francis! I am pleased to learn you enjoyed your stay with us and we look forward to welcoming you back again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,042 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (707)
Viewed
View from room (83)
Viewed
Room/suite (181)
Viewed
Bathroom (60)
Viewed
Hotel & grounds (141)
Viewed
Dining (8)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (1)
Viewed
0:26
Videos (2)
Viewed
Other (229)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (301)
Viewed
Amenities (36)
Viewed
Executive Suite (10)
Viewed
Grand View Room (11)
Viewed
Pacific Signature Suite (21)
Viewed
Restaurants and Bars (24)
Viewed
The Hotel (87)
Viewed
Traditional Room (Original Building) (97)
Viewed
Traditional Room (Tower) (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Business center/function rooms (1)
Viewed
Dining (4)
Viewed
Hotel & grounds (15)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Viewed
View from room (3)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question