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The Westin St. Francis San Francisco on Union Square

4.0 of 5 335 Powell Street, Union Square, San Francisco, CA 94103
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#82 of 236 Hotels in San Francisco
3,172 Reviews 4 of 5 stars
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The Westin St. Francis San Francisco on Union Square
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The Westin St. Francis San Francisco on Union Square
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3,172 reviews from our community

Traveler rating
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    1,101
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Karlsruhe, Germany
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

This was just an average stay. Not too bad, not too good. Westin tends to have larger rooms, but given this is an older building, I guess it wasn't possible. My room looked to a dark inner court, and the elevator could be heard all night. My " heavenly bed " was comfortable but I was sad to discover that... More

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Squamish, Canada
Contributor
20 reviews 20 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

I almost feel bad about giving this hotel a three star rating but the quality of sleep, which is very important to me , is very challenging. The hotel is actually made up of two parts. One part was made at the turn of the 20th century. The second part was constructed in the 1970's. The section that my room... More

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Northbrook, Illinois
Top Contributor
152 reviews 152 reviews
31 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We recently stayed at this hotel because of its fantastic location to all of the main San Francisco attractions. Public transportation is located across the street and many landmarks are within walking distance. The hotel is beautiful and check in was seamless. We were in the renovated tower. The room was a nice size with a flat screen tv, room... More

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Seattle, Washington
1 review
3 of 5 stars Reviewed 2 days ago NEW

I recently completed a stay at the Westin in San Francisco, and while the hotel was quite nice, the level of service we received for an incident that occurred that night could be improved. When it was past midnight, the room next to us suddenly became extremely loud, waking us up from our sleep, and preventing us from falling back... More

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New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Hotel Lobby Ambassador, Ms Marichu Alvarez, went above and beyond her duties to help us out to make our stay in San Francisco a memorable and awesome experience. She answered all our questions , concerns and made sure we are very comfortable and absolutely at ease.

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H
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

The standard room was tiny, tiny, but adequate since it was just me. It was clean and the staff were ok. Even though it's in a good location at union square, for that size room it's overpriced. I was there for a conference, found lower rates at hotels with better trip advisor reviews, so moved to another hotel for the... More

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Boston, Massachusetts
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a great hotel right in the middle of San Fran. The rooms were good for the price paid and the concierge service wasnt bad at all. For a mid level price range this was a great place. Being that you are located on a main street, it can be a bit loud at night. If you are looking... More

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Riverside, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My family (myself, my husband, 6yr old daughter and 4yr old son) travelled to san francisco in may 2013. The hotel was easy to find and close to the bart station. They allowed us to check in early and the room was nice and had a great view of union square. The hotel is literally in the best location in... More

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Tempe, Arizona
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel went above and beyond to make for a very special stay in SF with the love of my life for her birthday. I want to thank everyone involved with this fine hotel for making this a memory we will always cherish. Great room, great view Absolutely loved it here.

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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stay five nights with friends in the St Francis Westin, overall experience was good. Only two things bug me - DoorMan, we a very rude experience, there was five of us, most taxi in SFO only take four, so we ask the DoorMan to get us a taxi for party of five, he Raise his voice and said, i... More

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Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing the Westin St. Francis and for taking the time to share your feedback with us. I regret to hear of your experience with the doorman, and have shared your comments with the respective department leaders. Otherwise, I am very pleased to know you had a wonderful encounter with our Concierge staff. We hope to welcome you... More

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Additional Information about The Westin St. Francis San Francisco on Union Square

Address: 335 Powell Street, Union Square, San Francisco, CA 94103
Phone Number:
Location: United States > California > San Francisco > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin St. Francis San Francisco on Union Square 4*
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Also Known As:
The Westin St. Francis Hotel San Francisco
Westin St Francis
Westin San Francisco
Westin Hotel San Francisco
San Francisco Westin

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