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The Westin St. Francis San Francisco on Union Square

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335 Powell Street, Union Square, San Francisco, CA 94103
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The Westin St. Francis San Francisco on Union Square
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4,272 Reviews from our TripAdvisor Community

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Los Angeles, California
Level Contributor
79 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our stay at the Westin St Francis San Francisco was very memorable. We were upgraded to a comfortable suite, which made the Westin experience even better. (The tower in which the suite was located completed its renovation in 2014).The legendary hotel (built in 1904), enjoys a great location, and we also loved the 'open elevators' that let you enjoy a... More 

Helpful?
Thank Ming_Travels
2 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

I have booked 4 rooms here for business this week and all 4 of us suffered from the 'no view' in the details section of the booking. So here I am again, looking into the wall of the hotel next to me. Virtually no natural light to speak of .... Makes me so angry when I'm paying $300 per night... More 

Helpful?
Thank Andrew F
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing The Westin St. Francis on Union Square. I regret to hear of the experience that tarnished what would have been a wonderful experience with us. We would like to further look into this and would appreciate if you wouldn't mind sending us a private message at StFrancisGM@westin.com with details such as your room number and the... More 

Irving, TX
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The Westin St. Francis San Francisco on Union Square is a historic hotel next to Union Square. It’s located in a central area within walking distance from the BART line & several downtown shops and restaurants. The Pier, Ferry Building, Chinatown, and other SF sites are also not too far away. Historic also means old, and the Westin St. Francis... More 

Helpful?
1 Thank fob2000
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for sharing your experience with us. We regret to hear that we did not meet your expectations. We would like to further look into this and would appreciate if you wouldn't mind sending us a private message at StFrancisGM@westin.com with details such as your room number and the dates you stayed with us. We look forward to hearing... More 

Walnut Creek, California
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

One of my favorite hotel in Union Square. It's centrally located with eateries and shops within walking distance. It's not easy to get to but once you're there just park and taxi around. The hotel is beautiful with decent rooms for San Francisco. The staff are very helpful and friendly. They are a nice bar and several very good restaurants.... More 

Helpful?
Thank Anthony L
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for taking the time to share your experience with us! I am very happy that you were able to enjoy the hotel as well as all of the nearby restaurants and local attractions! We look forward to having you stay with us soon! More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The St Francis is a famous landmark in the union square area. You get all the modern convienceses of a modern hotel within an old world package. You can't beat walking out your front doors onto both the Powell and Mason cable car lines! Great desk staff!

Helpful?
Thank ReyV979
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for sharing your experience with us. We are glad you enjoyed the hotel and the convenience of our location. Please see us again in the near future! More 

Northern VA
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Depending on where you get your room - you can either experience some quiet or all the street noise and a dated room. I believe the room I got was on the older part of the hotel ( as a SPG Platinum I should have complained -but I let it pass) and there was street noise until 1 AM in... More 

Helpful?
Thank DesiTrvler
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing the Westin St. Francis on Union Square and for sharing your experience with us. We regret to hear that we did not meet your expectations. We hope we get the chance to welcome you back soon! More 

New Delhi, India
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is great. And if you want to know what an old 1900s hotel looked like you'll get your wish. They upgraded me to a suite which was fantastic but to be honest the rooms looked like they came out of an old (but amazing) hospital. A little bit of an upgrade of the rooms is definitely needed. But... More 

Helpful?
Thank AbhishekShirali
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing the Westin St. Francis on Union Square and for sharing your experience with us. I am thrilled to know that you enjoyed a wonderful stay with us and we look forward to welcoming you back soon! More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Traveled to San Francisco for an overnight work visit, and had an excellent hotel experience at the Westin St. Francis. From Booking my trip to checking out, I was very impressed. The City is preparing for the Super Bowl and hotels were crazy all over. There were celebrities, reporters, and athletes walking around the hotel, and I was treated exactly... More 

Helpful?
Thank CNickerson13
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing The Westin St. Francis! There is no better feeling than knowing our guests enjoyed their time with us especially during such a special occasion! We look forward to welcoming you back again soon, be well. More 

Redwood City, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We live in the Bay Area/Peninsula and occasionally our family likes to come to SF for a quick get-away. We have stayed in many hotels throughout the city but The Westin St. Francis SF on Union Square is a very special place for us! Great rooms, great service, and the best of all is GREAT LOCATION! Well worth a stay... More 

Helpful?
Thank 49er67
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for sharing your experience with us. We are glad you enjoyed the hotel and the convenience of our location. Please see us again in the near future! More 

Washington DC, District of Columbia
Level Contributor
51 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

After a long absence from San Francisco and the Westin St. Francis, it was such a wonderful experience to be able to return and enjoy our stay. From excellent service, a beautiful room, fabulous location, to a comfortable bar the stay offered everything we could have wanted. (Although breakfast in the Oak Room was pretty mediocre). I love this hotel,... More 

Helpful?
Thank Gerrit B
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing The Westin St. Francis and for the 5 star rating! There is no better feeling than knowing our guests enjoy their time with us! We look forward to welcoming you back again soon, be well. More 

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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