We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin St. Francis San Francisco on Union Square

Hotel website
Hotel deals
335 Powell Street, Union Square, San Francisco, CA 94103
Special Offer
Westin Weekends from $199
2 people have started booking this hotel
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Professional photos
The Westin St. Francis San Francisco on Union Square
View Map
Add Photo Write a Review

3,937 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    1,311
    1,358
    720
    354
    194
See reviews for
691
1,165
206
1,153
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (936)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (3937)
  • Mar-May only
    (894)
  • Jun-Aug only
    (1279)
  • Sep-Nov only
    (983)
  • Dec-Feb only
    (781)
All months
Arizona
Level Contributor
248 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed yesterday NEW

Wonderful Staff & Beautiful Historical Property right in the ♡ of SF. This hotel echoes the Heart Beat of Union Square....Lobby area is perfect for people watching...a crossroads for the World☆ Treat yourself...the view from 25th floor was Amazing!

Was this review helpful? Yes
Winder, Georgia, USA
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

Room 1210 was fantastic. Great View in the old part of the hotel. Huge room. Comfortable bed. Great service. Not Inexpensive but worth it. The hallway carpet is showing some wear, but you just can't beat the old grande dames! Will definitely ask for this room again.

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Very very dark room. Could not tell it was day time when it was bright sunshine outside. House keeping was rude; Knocked on our door 4 times from 8am to 10am. I couldn't really believe it. I won't give this hotel a negative rating because the fair was cheap for the location, and the lobby staff was very helpful.

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed yesterday NEW

Typical big city, smaller room. Shower head was great. Bed was awful, expected much better from a Westin. 9th floor corner room overlooking Union Square was nice, but a little noisy. The Bourbon Steakhouse restaurant was great experience - highly recommend it.

Was this review helpful? Yes
Sydney
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

I liked this hotel. As a Westin, and for the prices they charge, you do expect it though. The beds were extremely comfortable and they provided a trundle for my toddler. They charge for the trundle though (seems to be a thing with expensive hotels). We also had to pay for the wifi and there's no breakfast included. We were... More 

Was this review helpful? Yes
Istanbul, Turkey
Level Contributor
202 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our rooms scene was very good, also the room was renewed and big enough. The service was good also, pr,ice is high, and the location is just at the heart of the city. It is very good location both for families and business.

Was this review helpful? Yes
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Location is perfect, yet the building is quite shabby & needs refurbishment. Lobby, elevators, staircases, halls - olddd. Room was quite small but nice & clean. No wi fi! You pay $270 for room but have to pay $14.99 a day on top for wi fi. There is wi fi in the downstairs lobby though. Cafe in the lobby has... More 

Was this review helpful? Yes 2
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for the review. For furture reference, rooms in the tower building are more updated. Please give us another try in the future! More 

Fremont, CA
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We frequently stay at the Westin St. Francis when we want a couple of nights in San Francisco. The location -- right on Union Square -- can't be beat. And the hotel is full of character and charm, while still managing to have all the modern amenities. We especially like their valet parking. Though not cheap, they always do a... More 

Was this review helpful? Yes
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for your review. We are happy to hear you enjoyed our spa services! More 

San Rafael, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

Good friend came to SF for her birthday so booked a room at the new tower in the Westin St Francis. Great location in Union Square close to restaurants, shopping, and great spots like Lefty O'Douls right around the corner. Michelle Huang, Guest Experience Manager, and the Westin staff made my friend's stay memorable and special, thanks!!

Was this review helpful? Yes
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for the 5 star rating! We are glad you had an amazing time at the Westin. St. Francis. I will pass your kinds words to Michelle Huang and we look forward to seeing you again! More 

Melbourne, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Maybe my expectations for this hotel were too high but I felt a bit let down. Whilst the location is undeniably one of the best addresses in San Francisco and there are lots of options for fine dining and shopping within the hotel itself, the hotel lacks the vibe and spirit of San Francisco. The hotel breakfast was to be... More 

Was this review helpful? Yes 1
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing to stay at the Westin St. Francis. We appreciate your feedback and hope you give us another try in the future. More 

Hotel Review Summarization

What travelers say

  • Union square(108)
  • Cable car(45)
  • Great location(26)
  • Very nice(13)
  • New tower(12)
  • Room service(10)
Questions? Get answers from hotel staff and past guests. Ask a question

1,142 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (807)
Viewed
Hotel & grounds (158)
Viewed
Room/suite (206)
Viewed
View from room (95)
Viewed
Bathroom (61)
Viewed
Dining (8)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (1)
Viewed
0:26
Videos (2)
Viewed
Other (274)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (301)
Viewed
Amenities (36)
Viewed
Executive Suite (10)
Viewed
Grand View Room (11)
Viewed
Pacific Signature Suite (21)
Viewed
Restaurants and Bars (24)
Viewed
The Hotel (87)
Viewed
Traditional Room (Original Building) (97)
Viewed
Traditional Room (Tower) (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Hotel & grounds (15)
Viewed
Dining (4)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Viewed
View from room (3)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these San Francisco hotels
Union Square
Grand Hyatt San Francisco
Grand Hyatt San Francisco
#27 of 235 in San Francisco
4.0 of 5 stars 2,963 reviews
Union Square
Hilton San Francisco Union Square
Hilton San Francisco Union Squar...
#105 of 235 in San Francisco
3.5 of 5 stars 5,679 reviews
Union Square
Hotel Nikko San Francisco
Hotel Nikko San Francisco
#38 of 235 in San Francisco
4.0 of 5 stars 2,717 reviews
Show Prices
Show Prices
Show Prices
Union Square
Sir Francis Drake Hotel - a Kimpton Hotel
SoMa
Park Central Hotel San Francisco
Park Central Hotel San Francisco
#60 of 235 in San Francisco
4.0 of 5 stars 2,238 reviews
Union Square
San Francisco Marriott Union Square
Show Prices
Show Prices
Show Prices

Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay