We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton, San Francisco

Hotel website
Hotel packages
600 Stockton Street, at California Street, San Francisco, CA 94108
Special Offer
Complimentary Breakfast
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Ritz-Carlton, San Francisco
Professional photos View all
Browse nearby
The Ritz-Carlton, San Francisco
Write a Review

59 reviews from our community

Traveler rating
    40
    10
    6
    3
    0
See reviews for
6
19
4
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (59)
  • Mar-May only
    (59)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (0)
  • Dec-Feb only
    (0)
All months
Baltimore
Top Contributor
706 reviews 706 reviews
18 hotel reviews
262 helpful votes 262 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Ritz is the Ritz. Great customer service, great amenities, and nice rooms. The SF Ritz had all that, but there are definitely many more Ritz's that provide a greater value. Things that seemed a little underwhelming included the fact that the SF Ritz is located on top of a hill, valet parking is expensive, the spa doesn't offer couples... More 

Was this review helpful? Yes 1
Los Angeles, California
Top Contributor
54 reviews 54 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great hotel! Exceptional service! Very luxurious and nice. Top notch place to say. Minutes from union square and right next to china town. Big rooms up to date. Felt great here. The outside is very grand and royal. I would refinery stay here again.

Was this review helpful? Yes 5
Bruce G, General Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear Nana2266, Thank you sincerely for taking the time to write a review about your recent stay at The Ritz-Carlton, San Francisco and thank you for being our guest. I am so thrilled to hear that you were pleased with your visit with us including our exceptional service, newly-renovated and luxurious rooms and central location just minutes from Union Square... More 

Noosa, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Loved this hotel. All the better in a club suite especially with the use of a hotel car for short trips especially with the hills in SF. Club Lounge is lovely and nice for a light lunch and a glass of wine. Staff were terrific and greeted us by name at the door every time. Service was also outstanding and... More 

Was this review helpful? Yes 5
Bruce G, General Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear Neil B, Thank you so much for taking the time to write a review about your recent stay at The Ritz-Carlton, San Francisco and it was a pleasure to have you as our guest. I am very happy to hear that you enjoyed your stay in one of our Club Suites including our light lunch presentation and wines in... More 

Palo Alto, California
Senior Contributor
47 reviews 47 reviews
40 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We chose to stay at the Ritz Carlton for a special occasion. We were there only 1 night and were looking forward to a luxurious stay. Right from the start as we pulled up into the lobby, the theme for our stay emerged: fantastic property, beautiful interiors, but customer service let us down. To illustrate, when we arrived, we waited... More 

Was this review helpful? Yes 5
Bruce G, General Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear NTS_2011, Please allow me to personally apologize for your less than acceptable service on your special occasion. I was completely embarrassed to see how we missed the mark on areas we excel at on a continual basis. Obviously we failed in your case, and I could not be more sorry to have created a stressful situation, when it should... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I attended a variety of business meetings in San Francisco last week staying in two hotels. While the first "luxury hotel" was a huge disappointment the Ritz made up for that experience. Upon arrival the rooms were ready, exceptional service at reception, great support by the Staff getting us into the room and the luggage arrived promptly with a very... More 

Was this review helpful? Yes 3
Bruce G, General Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear Spangy 3, Thank you sincerely for taking the time to write a review about your recent stay at The Ritz-Carlton, San Francisco while traveling on business. I am extremely pleased to hear that you were very satisfied with your arrival experience including the exceptional service you encountered at our reception and the prompt delivery of your luggage to your... More 

United Kingdom
Top Contributor
53 reviews 53 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband I visited this hotel as the last stop on our tour of Northern California. We chose it because, as a frequent visitor to the states,t he Ritz Carlton is our hotel group of choice and this hotel has been no exception. We have had a wonderful four days at this luxurious hotel. From the moment we arrived via... More 

Was this review helpful? Yes 5
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been privileged to have been to the top luxury hotels in SF, and in my view this is by far the best. Recently updated, it still retains the elegance of an old school Ritz-Carlton yet has the fresh vibe of a trendy, modern hotel. The corner king suite was excellent and even featured a half bath and substantial dressing... More 

Was this review helpful? Yes 5
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

So we had one night in SF on our way to Napa and where else should one stay then The Ritz. Freshly renovated, centrally located we had a wonderful stay. Do your self a favor and spend the money to stay on the club floor. Food, Drinks and a private concierge come with the floor and the added fee to... More 

Was this review helpful? Yes 6
Chatsworth, California
Contributor
13 reviews 13 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Love this hotel ....centrally located ...next to Chinatown, a few short blocks from Union Square and walking distance to the Embarcadero/ Ferry building and the Westfield mall. The staff is super friendly and remembers you each time you visit. The best restaurant in SFO is also located here...Parallel 37 under the command of Chef Michael Rotondo...always outstanding fare. Great spa... More 

Was this review helpful? Yes 7
Lexington, Kentucky
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Summary: If you have purchased or are offered extra services, and they are important to your stay, don't take the word of the front desk, get the general manger to authorize it in writing at check-in. Ritz Carlton normally takes extreme pride in allowing its staff to take ownership of guest issues, and they actually give seminars of their service... More 

Was this review helpful? Yes 4
Bruce G, General Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear Love to Travel59, Thank you for taking the time to write a review about your stay at The Ritz-Carlton, San Francisco. I would like to sincerely apologize that your visit with us did not meet your expectations. Your feedback is very important to us and I would like the opportunity to discuss your experience further. At a time that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
View from room (1)
Viewed
Room/suite (5)
Viewed
Business center/function rooms (3)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (2)
Viewed
1:55
Videos (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (3)
Viewed
View from room (2)
Viewed
Dining (1)
Viewed
Other (12)
Check In Check Out
Show Prices
Hotels you might also like...

Staying in Chinatown

Neighborhood Profile
Chinatown
As the oldest in North America, San Francisco's Chinatown is an exotic experience. A unique neighborhood decorated with colorful shops, historic streetlights, hanging lanterns, and pagoda roofs awaits behind the stone-carved dragon gates. Feast on dim sum at the tea houses, or meet the locals who gather at historic Portsmouth Square to play chess or practice Tai Chi. Fish markets, produce stands, tourist shops, jewelry stores, fortune tellers, temples and restaurants come together to create a world unto itself in this historic neighborhood.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities