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The Ritz-Carlton, San Francisco

5.0 of 5 600 Stockton Street, at California Street, San Francisco, CA 94108
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Certificate of Excellence 2014
The Ritz-Carlton, San Francisco
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The Ritz-Carlton, San Francisco
The Ritz-Carlton, San Francisco
The Ritz-Carlton, San Francisco
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1,015 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
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Sydney
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

It's been many (many) years since I last stayed at a Ritz-Carlton property so I was't entirely sure what to expect. The best I can say for the Ritz-Carlton San Francisco is; average. The service is fine, not exceptional but just passable for a 5-star property. Where this property is let down is in the rooms. I stayed in a... More 

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JimBess, Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear Vbarberini, Thank you very much for taking the time to provide us feedback regarding your recent stay at The Ritz-Carlton, San Francisco. It is our commitment to provide our guests an exceptional and memorable stay, so your comments are extremely important to us so we may focus on areas that require improvement. I am pleased to share that we... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were at the Ritz Carlton- Suite for 4 days before heading to NAPA Valley. Rooms: Beautiful, clean; wonderful view of pool and central area Location: Central to downtown, Chinatown; all within walking distance Room Service: Prompt (Had breakfast in bed) Service overall: Super! Staff very friendly and helpful

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

December 2014 Suite: Room: ample space but needs reburbishing. Room service: food a major fail - quality, quantity, presentation was equal to maybe a Dennys. Staff we met to a person : superb. We gave them big tips, but wish we could get refunds on food served. Perhaps we were spoiled by the fine meal we enjoyed at the Teddy... More 

Was this review helpful? Yes 1
JimBess, Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear verylastdance, Thank you for your candid review. I am happy to report that we are in the midst of a full renovation, and I think you will be delighted by the new guest rooms that will be unveiled starting in January and finishing in March. Also, based on your comments, we will certainly be looking into the quality of... More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The iconic architecture of the hotel and lobby makes you feel you are somewhere grand and special. Location is great within walk in distance to Union Square. We stayed for seven nights and were hoping for a better experience but the hotel just didn't deliver! At check in were told no queen or king rooms were available for us in... More 

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JimBess, Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear PickyTravelerFrom... Please know that we will be following up on the issues you bring up in your review. This is certainly not The Ritz-Carlton experience we strive to provide, and I do apologize that your stay with us was anything less than perfect. I appreciate your feedback and your business. More 

Destin, Florida
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We spend five days in NAPA Valley before going back to San Francisco. We needed to wine down. The staff were great and the service was wonderful. Rooms were beautiful and great views. A lot of good small resturants near the hotel, who made you fell at home. We stayed on the card holder level which is out of this... More 

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London, United Kingdom
Top Contributor
821 reviews 821 reviews
66 hotel reviews
191 helpful votes 191 helpful votes
5 of 5 stars Reviewed 1 week ago

Was here for a 4 day trip. Lovely hotel - perfect location. The staff were friendly & professional, the decor & facilitates are super, everything was perfect! Walking distance from most of the tourist attractions, the The Ritz-Carlton, San Francisco is a lovely lovely hotel. Highly recommended!

Was this review helpful? Yes 3
St Albans
Top Contributor
87 reviews 87 reviews
48 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 5 nights on business, standard room was really spacious with floor to ceiling windows, and an incredibly comfortable king bed. Huge bathroom and great amenities. Lovely coffee maker with coffee regularly refilled. Great gym and spa. This is a traditional hotel and quite formal, so not for you if you prefer the trendy boutiques (I like both so... More 

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
11 reviews 11 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel consistently exceeds our expectations with its friendly staff, comfortable rooms and great personal service. Their one bedroom suites are very large and private, they have one of the best Club Floors and food in the club and the staff continue to know us by face and name. While San Fransisco has quite a bit of competition, we've tried... More 

Was this review helpful? Yes 1
New York City, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

During a recent visit to San Francisco (Sept 2014,) my husband & I had the pleasure of meeting Marjorie Justiniani, at the Ritz Carlton. Our original plans included renting an apartment via Airbnb, but as we landed at 9pm in SF (coming from NYC), we got messages from our host that she sold the house, and we needed to find... More 

Was this review helpful? Yes 3
JimBess, Manager at The Ritz-Carlton, San Francisco, responded to this review

I am so pleased to know that Marjorie took such great care of your and your husband and that the experience was memorable. Thank you very much. More 

San Francisco
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff was always courteous and room service was consistently very prompt. Room was smaller than we had anticipated, but very well appointed and in excellent condition. Pleasant short walk to Union Square if the hills of San Francisco are easy for you. (Cut through Sutter Stockton Garage & use their elevator to avoid the street stairs).

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Club level(26)
  • Union square(17)
  • Room service(9)
  • Very good(7)
  • Cable car(6)
  • Nob hill(5)
  • Great location(3)
  • Valet parking(3)

Additional Information about The Ritz-Carlton, San Francisco

Address: 600 Stockton Street, at California Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, San Francisco 5*
Number of rooms: 336
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Also Known As:
The Ritz-Carlton Hotel San Francisco
San Francisco Ritz Carlton
Ritz San Francisco
Ritz-Carlton San Francisco
Hotel Style:
#11 Luxury Hotel in San Francisco
#13 Business Hotel in San Francisco
#18 Family Hotel in San Francisco
#29 Romantic Hotel in San Francisco

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Staying in Chinatown

Neighborhood Profile
Chinatown
As the oldest in North America, San Francisco's Chinatown is an exotic experience. A unique neighborhood decorated with colorful shops, historic streetlights, hanging lanterns, and pagoda roofs awaits behind the stone-carved dragon gates. Feast on dim sum at the tea houses, or meet the locals who gather at historic Portsmouth Square to play chess or practice Tai Chi. Fish markets, produce stands, tourist shops, jewelry stores, fortune tellers, temples and restaurants come together to create a world unto itself in this historic neighborhood.