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All 236 San Francisco hotels

The Ritz-Carlton, San Francisco

5.0 of 5 Hotel   |   600 Stockton Street, at California Street, San Francisco, CA 94108
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The Ritz-Carlton, San Francisco
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Ranked #27 of 236 hotels in San Francisco
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
mookie61 Boston
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908 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
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Boston
Top Contributor
218 reviews 218 reviews
29 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed here many times, and the most recent stay confirmed that it is a very good-though not great-hotel. The Lobby and the restaurant have been redone--and the concept is good-brighten up spaces and over all outlook. The rooms and common areas are still in need of updating--though rumor is that is coming soon. The location is a good... More

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Top Contributor
61 reviews 61 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The customer service here is above exceptional! From the moment we arrived and throughout our stay we were treated very special. Check in was fast and simple. Check out literally took maybe 20 seconds through the television, it was as simple as that. We were on the club level, floor 8. We were told of the hours they serve food... More

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Top Contributor
52 reviews 52 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It has been a mixture of pluses and minuses. The first room we received has been street side and very noisy the whole night. The next day they shown understanding and offered a room on the garden side ; nevertheless we had to loose time to pack our luggage . A very nice idea : having breakfast on our floor... More

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Toronto, Canada
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is the first time I am writing a review while still staying at a property. I feel compelled to do so considering all the negative reviews I read before I even set foot here. I am a huge Ritz Carlton fan, and as such, know what to expect each time I visit. The Ritz San Francisco is not only... More

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Miami, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

My wife and I recently stayed here for 5 nights. Having stayed at numerous Ritz properties and being members of the loyalty program, this location is disappointing. The members of the Ritz Carlton team, especially Joel and Jaime the valets/greeters were terrific however, my praise stops there. The lobby is underwhelming. The first room we were given had a broken... More

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Jim B, Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear EvanF60, Please allow me to apologize for this disappointing experience. We take your comments very seriously and will be following up to ensure we improve our operation. I would be happy to speak to you in an effort to restore your confidence in The Ritz-Carlton, San Francisco. Please feel free to contact me directly. Warm regards, Jim Bess, Executive... More

Sao Paulo, Brazil
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a beautiful hotel, at a great location. My room was great, very large and with a nice bathroom. Service was impeccable. The main problem, of course, is the price, but it is a Ritz Carlton in San Francisco after all... Parking is particularly very expensive, although there is a very large garage close to the hotel on Bush... More

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Delray Beach, Florida
2 reviews
3 of 5 stars Reviewed 1 week ago

We were disappointed in our recent stay at this property. We have stayed at several Ritz Carlton properties in the U.S. in the past and this was a big disappointment. To begin with, the hotel lobby and lounge was not impressive. The staff was friendly and accommodating but we were not told anything about the Club Lounge so that we... More

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Jim B, Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear Deborah R, I am disappointed to learn of your poor experience and would certainly be honored for the opportunity to regain your confidence. Please feel free to contact me directly by calling (415) 296-7465. Warm regards, Jim Bess Executive Assistant Manager - Rooms Division More

Vienna, Virginia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We've stayed at a number of Ritz resorts over the years, and in architectural design, this hotel meets the grade. However service was not quite at the level it should have been. Our king sized bed was defective - the bed fell off to one side, so one of us was on the "downhill" grade. I didn't realize the problem... More

Was this review helpful? Yes 1
Jim B, Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear christina r, I am disappointed to learn of your poor experience and would certainly be honored for the opportunity to regain your confidence. Please feel free to contact me directly by calling (415) 296-7465. Warm regards, Jim Bess Executive Assistant Manager - Rooms Division More

Irvine, California
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

In May I spent two nights at the Ritz for a conference. That being said, I didn't get a chance to explore the amenities, so I can only comment on the hotel room, the conference rooms and the neighborhood. The neighborhood: Upon arriving, I wanted to grab a quick snack, so I checked google maps and found there are a... More

Was this review helpful? Yes 2
Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We travel to San Francisco each summer and we always stay at the Ritz on the Club Floor. Once again this year it was wonderful. Staff, especially on Club Floor, were all terrific. Every request was fulfilled and always with a smile. We were upgraded to a beautiful suite which made our stay even more enjoyable. We are already looking... More

Was this review helpful? Yes
Jim B, Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear Mary C, I am so pleased to know that you come back to The Ritz-Carlton, San Francisco every year and that you had a wonderful experience again in 2014. On behalf of all of the ladies and gentlemen here, we will look forward to seeing you again. Warm regards, Jim Bess Executive Assistant Manager - Rooms Division More

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Hotel Summarization (Beta)

What travelers say

  • Club level(33)
  • Union square(21)
  • Room service(11)
  • Nob hill(9)
  • Very good(9)
  • Cable car(8)
  • Great location(7)
  • Valet parking(4)

Additional Information about The Ritz-Carlton, San Francisco

Address: 600 Stockton Street, at California Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, San Francisco 5*
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Also Known As:
The Ritz-Carlton Hotel San Francisco
San Francisco Ritz Carlton
Ritz San Francisco
Ritz-Carlton San Francisco

525 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#14 Luxury Hotel in San Francisco #22 Family Hotel in San Francisco #23 Business Hotel in San Francisco #27 Romantic Hotel in San Francisco
Hotel Class
Official Description (provided by the hotel)
The Ritz-Carlton, San Francisco is nestled in the heart of this amazing city, but miles away from an ordinary experience.Escape to this luxury hotel in San Francisco today. The Ritz-Carlton, San Francisco is a Tier 3 property in The Ritz-Carlton Rewards.This San Francisco luxury hotel features 336 guestrooms and suites, Parallel 37 - Ron Siegels chic, new restaurant, bar and lounge and a recently expanded, state of the art fitness facility, and much more. All just blocks from mainstay landmarks. ... more   less 
Number of rooms
336

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Ritz-Carlton, San Francisco and other travelers.
1 question

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Questions? Get answers from The Ritz-Carlton, San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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