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The Ritz-Carlton, San Francisco

5.0 of 5 600 Stockton Street, at California Street, San Francisco, CA 94108
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#27 of 236 Hotels in San Francisco
937 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
The Ritz-Carlton, San Francisco
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The Ritz-Carlton, San Francisco
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937 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great hotel - spacious rooms, excellent service (the concierge team were extremely helpful). we had a standard room, and it was a very good size, and in good condition. the only comment - please get new hair dryers!!! it kills me when hotels of this calibre have hairdryers from the 19th century We thoroughly enjoyed our stay there.

Was this review helpful? Yes 1
13 reviews 13 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We only stayed here for one night and wished we would have had a chance for a longer stay. The room was well appointed and immaculately clean. The spacious bathroom was very convenient when traveling with a four people. Had a great night sleep on the comfortable beds. You are just feet from a cable car stop which takes you... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My husband and I spent two nights (friday and saturday) here back in June. We reserved a club level room. The room and bathroom were nice yet small but I would not expect anything less due to the location and the age of the hotel. The hotel lobby is beautiful and the staff working the front desk as well as... More

Was this review helpful? Yes 1
Tramore, Ireland
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Ritz Carlton Hotel San Francisco is the most beautiful and exceptional hotel that we have ever stayed in. All of the staff are so polite and helpful and no question or request is a problem. We were treated like "royality". We recommend this hotel to everyone looking for "that something special". The Ritz Carlton Hotel made are trip to... More

Was this review helpful? Yes 1
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Nice enough hotel, well staffed with great, attentive employees but the hotel itself is getting a little frayed at the edges. The lobby and lobby bar are too small, there's no views to speak of and the prices are, literally, crazy. Our friends stayed at the Fairmont two blocks away and I will too, next time. Huge lobby, vaulted ceilings... More

Was this review helpful? Yes 2
Jim B, Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear KevinCowTown, Thank you for your balanced and candid review. I wanted you to know that the hotel is undergoing a top to bottom renovation that will be complete in February. We are working with a top international design firm, and the final results will be stunning, so I hope you will stay with us again. Warm regards, Jim B More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I recently spent one night at the Ritz SF having just left a stay at the Ritz Half Moon Bay (we had an early flight out and thought it would be easier to get to the airport). We stayed on the concierge floor and with parking the bill approached $1000. The good - the hotel itself is a lovely building... More

Was this review helpful? Yes 3
Jim B, Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear DNS5, While I appreciate your review, I am certainly disappointed in our performance and will use this excellent feedback to improve and elevate our services to better meet the expectations of our guests. We have been proud to set the standard for club level accommodations for Ritz-Carlton, but clearly we fell short during your stay. Our concierge ladies and... More

11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Myself and my husband stayed here for the weekend and found all the staff so helpful and friendly. The lounge and bar staff all remembered our name every time we went there. The room service was prompt and food lovely. It was a little expensive but was worth it. The room was very big and comfortable and the beds so... More

Was this review helpful? Yes 4
Tampa Fl
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

This was not my first stay at the Ritz Carlton San Francisco, and God willing, will not be my last. There are not enough superlatives to describe the service we receive at this property. Upon check in, I was informed that this was our 25 th stay at a Ritz Carlton property. Who bother chain keep track of that.? We... More

Was this review helpful? Yes 6
London, United Kingdom
Top Contributor
60 reviews 60 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

My first stay at a Ritz Carlton. It's old by USA standards, a grand building and charming. It took ages to check in with just 2 people ahead of me and 2 check-in clerks - doesn't make sense for a hotel costing over $300 (and that was a special conference rate). Staff are friendly in that superficial I-must-work-for-my-tip way but... More

Was this review helpful? Yes 6
Makati, Philippines
Top Contributor
190 reviews 190 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Though getting a little dated, this SF hotel lives up to the old world charm of san francisco. Rooms and common areas are elegantly appointed, service is polite and discreet and the signature restaurant is michelin rated. Ask for a room that face the park.

Was this review helpful? Yes 7
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Hotel Summarization (Beta)

What travelers say

  • Club level(32)
  • Union square(19)
  • Room service(11)
  • Very good(9)
  • Nob hill(8)
  • Great location(6)
  • Cable car(6)
  • Valet parking(3)

Additional Information about The Ritz-Carlton, San Francisco

Address: 600 Stockton Street, at California Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, San Francisco 5*
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Also Known As:
The Ritz-Carlton Hotel San Francisco
San Francisco Ritz Carlton
Ritz San Francisco
Ritz-Carlton San Francisco

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Bathroom (16)
Hotel & grounds (25)
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Amenities (73)
Restaurants and Bars (3)
Standard Room (120)
The Hotel (87)

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Hotel & grounds (6)
Pool/beach area (1)
Dining (4)
Room/suite (7)
Other (44)
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