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The Ritz-Carlton, San Francisco

5.0 of 5 600 Stockton Street, at California Street, San Francisco, CA 94108
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Certificate of Excellence 2014
The Ritz-Carlton, San Francisco
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The Ritz-Carlton, San Francisco
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1,042 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

My family has been doing Christmas at the Ritz-Carlton in San Francisco for years (a strange tradition we have). The rooms are great and lobby is very chic. We prefer this hotel to many of the other hotels in San Francisco because it is close to all the shopping at Union Square--while maintaining a somewhat secluded vibe in Nob Hill.

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San Francisco, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We live out in the Sunset and don't get into the city enough. There is so much going on in San Francisco it's crazy -- but a lot of it involves long lines and high prices. Here's one that doesn't -- Sony Holland singing jazz standards and also great new songs her husband Jerry writes and plays along with her... More 

Was this review helpful? Yes 2
Mumbai (Bombay), India
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

One of the best stay. Although reached very late in the night but service was amazing. Room was already ready and checked in in less than 2 minutes. The lounge on the 8th floor is great. Just right for business meetings and discussions. The Gym was also very good. Enough distance between cardio machines and well laid out workout machines.... More 

Was this review helpful? Yes 2
JimBess, Manager at The Ritz-Carlton, San Francisco, responded to this review

Thank you for staying with us sidpahwa. I very pleased to know you had an amazing experience and will look forward to your return. More 

Montgomery, Alabama
Top Contributor
109 reviews 109 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We recently stayed at this Ritz for our 4th visit and on this visit we stayed a week. The hotel is going through some updates and renovation but the rooms are still very well appointed and the staff is outstanding! The location is fantastic and no where can you be treated as you are at a Ritz Carlton especially this... More 

Was this review helpful? Yes 2
JimBess, Manager at The Ritz-Carlton, San Francisco, responded to this review

Hello Jerry K, and thank you for your loyalty. I'm so glad to know that we have been able to meet your needs over multiple visits and are looking forward to stay number five! More 

Chicago, Illinois
Contributor
13 reviews 13 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Ritz San Francisco last night and it was a disappointment. First, the city was busy and my very small room was $599. Okay, thats supply and demand, I get it. However the room was tired and in need of renovation. When I got back after dinner last night my key didn't work and I had to... More 

Was this review helpful? Yes 4
JimBess, Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear viptraveler99, Please allow me to apologize for this disappointing stay. We clearly failed to live up to your expectations and fell far short of our own. I would certainly be honored to speak with you and hopefully restore your confidence in The Ritz-Carlton, San Francisco. I can be reached at (415) 296-7465 if your are amenable to a conversation.... More 

Houston, Texas
Top Contributor
55 reviews 55 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Situated just at the edge of Chinatown, California Ave and Stockton. If there is one negative it would be that it is at the top of a very steep hill. This isn't an issue if you are driving or in physically good condition , could be if you are walking and are out of shape. Keep in mind this is... More 

Was this review helpful? Yes 2
San Francisco, California
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I loved Ritz Carlton SF for many years as my preferred place for special events in SF. But last stay was a disappointment compared to previous high standards. Service went way downhill. Strangely enough, a Director of Guest Services works at Front Desk. Perhaps not surprising, she shows much less skill than an ordinary Front Desk assistant. Not only that,... More 

Was this review helpful? Yes 3
JimBess, Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear ZhenyaSF, I would most certainly welcome an opportunity to speak with you regarding your experience and apologize that it was poor. It is our goal to respond to our guests in a timely manner, and I regret that we failed to do so, and I hope to speak to you soon. I can be reached at (415) 296-7465. Thank... More 

Newberg, OR
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I live in hotels for a living. If It isn't for work then it's traveling. This is my fourth time staying here in 1.5 years and my last. I'm writing this as I hear doors slam at 6:30 in the morning. What is strange I am on the club level at 700 bucks a night. On the other side of... More 

Was this review helpful? Yes 3
JimBess, Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear ShayN, Please allow me to apologize for your inferior experience. you should certainly not have been disturbed by the sound of slamming doors. I do hope we can earn your confidence back as we are in the midst of a complete renovation is nearly complete, and I think that you will find the rooms nicely appointed and upgraded. Also,... More 

Switzerland
Top Contributor
100 reviews 100 reviews
28 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel. Top class service and amenities. Good restaurant and lounge area. Business facilities first class. Expensive but would recomment in San Francisco. Good location for the business area, Chinatown and a walk down to the Bridge.

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NYC
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night in SF en route to Napa, so opted for the Ritz and the concierge level. which turned out to be a great choice. Even though we arrived too late for the dinner selections, they were able to give us some soup and appetizers from the kitchen. The breakfast in itself is well worth upgrading to the... More 

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Club level(22)
  • Union square(13)
  • Room service(8)
  • Very good(7)
  • Cable car(4)
  • Nob hill(4)

Additional Information about The Ritz-Carlton, San Francisco

Address: 600 Stockton Street, at California Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, San Francisco 5*
Number of rooms: 336
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Also Known As:
The Ritz-Carlton Hotel San Francisco
San Francisco Ritz Carlton
Ritz San Francisco
Ritz-Carlton San Francisco
Hotel Style:
#11 Luxury Hotel in San Francisco
#14 Business Hotel in San Francisco
#17 Family Hotel in San Francisco
#31 Romantic Hotel in San Francisco

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As the oldest in North America, San Francisco's Chinatown is an exotic experience. A unique neighborhood decorated with colorful shops, historic streetlights, hanging lanterns, and pagoda roofs awaits behind the stone-carved dragon gates. Feast on dim sum at the tea houses, or meet the locals who gather at historic Portsmouth Square to play chess or practice Tai Chi. Fish markets, produce stands, tourist shops, jewelry stores, fortune tellers, temples and restaurants come together to create a world unto itself in this historic neighborhood.
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