We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton, San Francisco

5.0 of 5 600 Stockton Street, at California Street, San Francisco, CA 94108
Hotel website
Hotel packages
Click for phone number
Special Offer
Savor Breakfast for Two
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
The Ritz-Carlton, San Francisco
Professional photos View all
Browse nearby
The Ritz-Carlton, San Francisco
The Ritz-Carlton, San Francisco
The Ritz-Carlton, San Francisco
Write a Review

965 reviews from our community

Traveler rating
    592
    210
    100
    50
    13
See reviews for
213
304
40
239
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (965)
  • Mar-May only
    (216)
  • Jun-Aug only
    (331)
  • Sep-Nov only
    (246)
  • Dec-Feb only
    (172)
All months
Atlanta, Georgia, United States
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

In the style of the Ritz Carlton brand this hotel is spot on from the minute you meet the bellmen to the front desk to your room. Well thought out and the hotel itself is a historic landmark building. One block from China Town though walking back up the hill is quite a steep climb

Was this review helpful? Yes
Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It's nice because it's cozy and luxurious, and when we went the city was cold outside. The rooms are clean, marble bathrooms, nice sheets..etc. Food was pretty decent, I'd say good. Service was great too. It's not spacious but that's because everything is smaller in San Francisco in terms of buildings. The lobby/bar is really pretty and a nice scene.... More

Was this review helpful? Yes 1
Green Bay, Wisconsin
Contributor
14 reviews 14 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Ritz SF is in a wonderful section of Nob Hill. We enjoyed taking the cable car at Powell/Hyde to the Wharf (it has a stop at the top of the popular Lombard St), a cable car to OneMarket restaurant via the California Ave cable car, Chinatown and upscale shops are right nearby. Try the lounge for lunch...delicious Chinese Chop... More

Was this review helpful? Yes 2
South East
Top Contributor
101 reviews 101 reviews
31 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for a couple of nights before joining a cruise. Our room was on the 4th floor. The room itself was fine, a nice size, sadly without a view. The bathroom was tired, in fact the shower rail was coming away from the wall, not quite what we had expected. Cleaning of the room was hit and miss,... More

Was this review helpful? Yes 3
Jim B, Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear Nemesis13, I regret learning that your stay with us left you feeling disappointed. The description of your experience certainly does not meet our standards. The fact that your shower rail was loose is unacceptable, and I apologize that we failed to repair it before you checked in to the room. I also apologize that your room was not serviced... More

Suburban Philadelphia
Top Contributor
108 reviews 108 reviews
16 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Everything is starting to look worn and dated in the rooms, specially the bathrooms. The regular rooms are nice. Beds were amazingly comfortable and the fresh Pears at check in we're a lovely touch! The cable car stops right near by and it's a short walk (albeit steep) to Union Sq

Was this review helpful? Yes 4
Chelmsford, Massachusetts
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From check-in to departure, there were no disappointments. We had a jr suite with two beds, which for two friends travelling together, it was perfect. Very roomy and comfortable. We upgraded to have access to the club level, and that was a very good decision. We dined there for breakfasts and lunches, with a trip there just for dessert one... More

Was this review helpful? Yes 4
San Francisco Bay Area
Top Contributor
104 reviews 104 reviews
11 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Ritz Carlton San Francisco is one of our favorite hotels in San Francisco!! We get spoiled from the moment we arrive. The valet & check-in staff are always very welcoming!! We have stayed here many times and the rooms are always very nice!! On our last visit we had a suite and the room was GIGANTIC!! The room service... More

Was this review helpful? Yes 5
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Nice hotel, very professional and polite staff, reasonably appointed rooms, beds do not use fitted sheets so they get a little lumpy. Biggest con is the traffic noise outside my window, which I realized is due to the fact the hotel still has the original single pane windows. As I write this review, there is a cacophony of whistles, people... More

Was this review helpful? Yes 5
Jim B, Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear StormsNYC, Thank you for taking the time to review your experience. Please allow me to apologize for the fact that you were disturbed by traffic noise. I hope you will consider us again in the future, and I would recommend that you request a room with a view of our beautiful terrace courtyard that faces away from the street.... More

cleveland oh
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Hard to believe that you cannot get a stall shower for a room that is over $400. The public rooms are fine but the guest rooms and, hallways are second rate.The banquet food and the service was extraordinary as befits a Ritz.While writing this I upgraded one circle.The service and the beautiful public rooms make up for my less distinctive... More

Was this review helpful? Yes 6
Jim B, Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear Jerry1931, I appreciate your feedback and regret that your experience was anything less than perfect. Beginning next month, we will undergo a complete renovation of the guest rooms and corridors, and I am confident that you will find them to be first rate on your next stay with us. Warm regards, Jim B More

Columbia, Maryland, USA
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice hotel. Beautiful property.Average room. Room was clean but my pillow has lot of stains. Next day room was not done until 4:30pm. When I came back from conference at 4:00PM, room was not cleaned. Nice shoe polish service. Manager resolved the cleaning issue but as per Ritz name it should not happened like dirty pillow. I am Marriott members... More

Was this review helpful? Yes 5
Jim B, Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear Kalvay H, Please allow me to apologize for the condition of the pillow in your room. This is unacceptable and will be addressed with our ladies and gentlemen who service the rooms as well as the timeliness issue. You are most certainly a valued guest, and I hope to have you back with us in the near future. Sincerely... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Ritz-Carlton, San Francisco? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Club level(30)
  • Union square(18)
  • Room service(10)
  • Very good(7)
  • Nob hill(7)
  • Cable car(6)
  • Great location(5)
  • Valet parking(3)

Additional Information about The Ritz-Carlton, San Francisco

Address: 600 Stockton Street, at California Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, San Francisco 5*
Number of rooms: 336
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Hotels.com, Expedia, Marriott, Odigeo, TripOnline SA and Tingo so you can book your The Ritz-Carlton, San Francisco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton Hotel San Francisco
San Francisco Ritz Carlton
Ritz San Francisco
Ritz-Carlton San Francisco

530 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (183)
Viewed
Room/suite (50)
Viewed
Bathroom (16)
Viewed
Hotel & grounds (25)
Viewed
Dining (4)
Viewed
View from room (10)
Viewed
1:55
Videos (1)
Viewed
Other (77)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (283)
Viewed
Amenities (73)
Viewed
Restaurants and Bars (3)
Viewed
Standard Room (120)
Viewed
The Hotel (87)

Management photos: Courtesy of the property manager

Viewed
All management photos (65)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (1)
Viewed
Dining (4)
Viewed
Room/suite (7)
Viewed
Other (47)
Hotels you might also like...
Check In Check Out
Price Your Stay