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All 236 San Francisco hotels

The Ritz-Carlton, San Francisco

5.0 of 5 Hotel   |   600 Stockton Street, at California Street, San Francisco, CA 94108
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The Ritz-Carlton, San Francisco
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84%
Ranked #27 of 236 hotels in San Francisco
Certificate of Excellence 2013
A recent review
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805 people have reviewed this hotel

Traveler rating
    505
    172
    79
    38
    11
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171
245
38
206
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Overall a nice hotel although overpriced for what it offers. The location is good although on top of a very steep hill. We ordered room service which was incorrectly delivered and so we received this at no charge - which was good customer service. Wouldn't stay here again as overall it's not value for money

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a lovely hotel, but the reason to stay here is not just the good location and nice facilities, but the awesome staff. My husband and I were literally greeted with a glass of champagne by the doorman (it was our anniversary) in the middle of the pouring rain. We stayed on the club level on the recommendation of... More

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upstate New York
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We are a well traveled couple, both in the U.S. and elsewhere. The San Francisco Ritz Carlton goes above and beyond to personalize their guests' stay. The hotel is lovely, but equally noteworthy is the attention to detail, courteous and personal attention to guests. My husband and I were guests on the Club Level, which is a wonderful experience to... More

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Allen H, General Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear WalkerupstateNewYork: I wanted to thank you sincerely for taking the time to share a review of your recent stay at The Ritz-Carlton, San Francisco. As it is our commitment to provide our guests an exceptional and memorable experience, I am very pleased to hear that you enjoyed your visit with us including our personalized service and Club Level experience.... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The trouble with San Francisco like most major cities is that the central hotels can live of their position and therefore don't update as much as other hotels. I've stayed in a couple of Westins, Marriots and a few others in San Fran and most of them are 10+ years old in decor. The Westin Union Square being one of... More

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Los Angeles, California
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Took our family to San Francisco for several days after Xmas. Checked some other highly rated hotels which were booked and decided to splurge a bit on a suite at the Ritz Carlton. The Ritz Carlton brand generally seems to have gotten more hip and design conscious recently. Nob Hill is a beautiful, quiet location. The suite was modern and... More

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Liverpool, United Kingdom
Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed 1 week ago

what a beautiful hotel stayed here recently and loved it made me want to stay even longer and I will be definitely recommending to my friends great staff lovely rooms and really nice food worth every dollar !!!

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Allen H, General Manager at The Ritz-Carlton, San Francisco, responded to this review

Good Afternoon Lacey- Thank you for taking the time to provide this tremendous feedback from your recent visit. I am happy to hear your stay at The Ritz-Carlton, San Francisco was "Outstanding"! We look forward to your next visit. Kind Regards- Allen Highfield General Manager More

Zurich, Switzerland
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family's one night stay at this hotel came at the end of a two week road trip through california. We arrived, exhausted after camping and driving the Pacific Coast Highway with an airstream. Then, on their way to the room, my wife and daughter got stuck in the elevator. In was a slow Sunday afternoon, and help from the... More

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Yardley, PA
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Ritz lives up to the reputation. Beautiful lobby with nice bar. Staff and service were perfect. Room was absolutely beautiful. If I had to criticize something, it would be the room climate control...but that's it.

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RitzCarltonSF, General Manager at The Ritz-Carlton, San Francisco, responded to this review

Good Afternoon Jeff- Thank you so much for your visit to The Ritz-Carlton, San Francisco. I appreciate you taking the time and giving us the feedback from your recent stay. We are very much looking forwarrd to your next visit to the "City by the Bay"! Kind Regards- Allen Highfield General Manager More

Randolph, New Jersey, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I travel a lot and have stayed at numerous Ritz Carlton's around the world. This Ritz is a step below a traditional Ritz Carlton property. My room was spacious but was dated with small bathrooms, carpet and furniture that looks at least 15 years-old. I also was given a room on California street where the street cars run. BIG MISTAKE.... More

Was this review helpful? Yes 1
Allen H, General Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear Rich, Thank you sincerely for taking the time to write a review about your experience at The Ritz-Carlton, San Francisco. We strive to provide our guests an exceptional visit, and I am apologize that your visit did not meet your expectations. I would like the opportunity to be in contact with you. At your convenience, I can be reached... More

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Rooms need updating. While the size of the rooms are smaller than at comparable properties, that can be explained by the location (San Francisco). On the other hand the poor service cannot be dismissed due to location. There are staff members who delivered the expected Ritz Carlton service, however the problem seem to be inadequate staffing. During my stay, there... More

Was this review helpful? Yes 2
Allen H, General Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear Xatique, I sincerely appreciate your time in writing a thorough review of your recent visit to The Ritz-Carlton, San Francisco. I am extremely sorry to hear that your experience did not meet your expectations and would appreciate the opportunity to be in touch with you. Feedback is extremely important to us, and so if you could afford the time,... More

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Hotel Summarization (Beta)

What travelers say

  • Club level(36)
  • Union square(25)
  • Room service(15)
  • Very good(11)
  • Nob hill(10)
  • Cable car(9)
  • Great location(8)
  • Valet parking(4)

Additional Information about The Ritz-Carlton, San Francisco

Address: 600 Stockton Street, at California Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Luxury Hotel in San Francisco
#15 Business Hotel in San Francisco
#27 Romantic Hotel in San Francisco
#28 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, San Francisco 5*
Official Description (provided by the hotel):
The Ritz-Carlton, San Francisco is nestled in the heart of this amazing city, but miles away from an ordinary experience.Escape to this luxury hotel in San Francisco today. The Ritz-Carlton, San Francisco is a Tier 3 property in The Ritz-Carlton Rewards.This San Francisco luxury hotel features 336 guestrooms and suites, Parallel 37 - Ron Siegels chic, new restaurant, bar and lounge and a recently expanded, state of the art fitness facility, and much more. All just blocks from mainstay landmarks. ... more   less 
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Also Known As:
The Ritz-Carlton Hotel San Francisco
The Ritz-Carlton Hotel
San Francisco Ritz Carlton
Ritz San Francisco
Ritz-Carlton San Francisco
San Francisco Ritz-Carlton
San Francisco Ritz
Ritz Carlton San Francisco

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