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The Ritz-Carlton, San Francisco

5.0 of 5 600 Stockton Street, at California Street, San Francisco, CA 94108
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The Ritz-Carlton, San Francisco
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The Ritz-Carlton, San Francisco
The Ritz-Carlton, San Francisco
The Ritz-Carlton, San Francisco
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963 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Green Bay, Wisconsin
Contributor
14 reviews 14 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Ritz SF is in a wonderful section of Nob Hill. We enjoyed taking the cable car at Powell/Hyde to the Wharf (it has a stop at the top of the popular Lombard St), a cable car to OneMarket restaurant via the California Ave cable car, Chinatown and upscale shops are right nearby. Try the lounge for lunch...delicious Chinese Chop... More

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South East
Top Contributor
101 reviews 101 reviews
31 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We stayed here for a couple of nights before joining a cruise. Our room was on the 4th floor. The room itself was fine, a nice size, sadly without a view. The bathroom was tired, in fact the shower rail was coming away from the wall, not quite what we had expected. Cleaning of the room was hit and miss,... More

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Suburban Philadelphia
Top Contributor
108 reviews 108 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed yesterday NEW

Everything is starting to look worn and dated in the rooms, specially the bathrooms. The regular rooms are nice. Beds were amazingly comfortable and the fresh Pears at check in we're a lovely touch! The cable car stops right near by and it's a short walk (albeit steep) to Union Sq

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Chelmsford, Massachusetts
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From check-in to departure, there were no disappointments. We had a jr suite with two beds, which for two friends travelling together, it was perfect. Very roomy and comfortable. We upgraded to have access to the club level, and that was a very good decision. We dined there for breakfasts and lunches, with a trip there just for dessert one... More

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San Francisco Bay Area
Top Contributor
102 reviews 102 reviews
11 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Ritz Carlton San Francisco is one of our favorite hotels in San Francisco!! We get spoiled from the moment we arrive. The valet & check-in staff are always very welcoming!! We have stayed here many times and the rooms are always very nice!! On our last visit we had a suite and the room was GIGANTIC!! The room service... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Nice hotel, very professional and polite staff, reasonably appointed rooms, beds do not use fitted sheets so they get a little lumpy. Biggest con is the traffic noise outside my window, which I realized is due to the fact the hotel still has the original single pane windows. As I write this review, there is a cacophony of whistles, people... More

Was this review helpful? Yes 1
Jim B, Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear StormsNYC, Thank you for taking the time to review your experience. Please allow me to apologize for the fact that you were disturbed by traffic noise. I hope you will consider us again in the future, and I would recommend that you request a room with a view of our beautiful terrace courtyard that faces away from the street.... More

cleveland oh
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Hard to believe that you cannot get a stall shower for a room that is over $400. The public rooms are fine but the guest rooms and, hallways are second rate.The banquet food and the service was extraordinary as befits a Ritz.While writing this I upgraded one circle.The service and the beautiful public rooms make up for my less distinctive... More

Was this review helpful? Yes 2
Jim B, Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear Jerry1931, I appreciate your feedback and regret that your experience was anything less than perfect. Beginning next month, we will undergo a complete renovation of the guest rooms and corridors, and I am confident that you will find them to be first rate on your next stay with us. Warm regards, Jim B More

Columbia, Maryland, USA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Nice hotel. Beautiful property.Average room. Room was clean but my pillow has lot of stains. Next day room was not done until 4:30pm. When I came back from conference at 4:00PM, room was not cleaned. Nice shoe polish service. Manager resolved the cleaning issue but as per Ritz name it should not happened like dirty pillow. I am Marriott members... More

Was this review helpful? Yes 3
Jim B, Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear Kalvay H, Please allow me to apologize for the condition of the pillow in your room. This is unacceptable and will be addressed with our ladies and gentlemen who service the rooms as well as the timeliness issue. You are most certainly a valued guest, and I hope to have you back with us in the near future. Sincerely... More

Colorado Springs, Colorado
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Nice hotel. Beautiful property. Awesome room. But we jumped into the bed and my feet somehow hit the mattress at the bottom of the bead. Pulled back the cover and sure enough, they short-sheeted the bed. The Ritz, really? Did hotels like that back in college usually at about $25/night (O.K. aged myself a little) usually worried about bed bugs... More

Was this review helpful? Yes 4
Jim B, Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear Briank5555, I am shocked to learn that your bed sheets did not fit properly and that you were told that this was our standard. Please know that this is not true, and we will certainly investigate this issue immediately. I regret that your first visit to The Ritz-Carlton was poor and hope we can regain your confidence in the... More

McAllen, Texas
Top Contributor
90 reviews 90 reviews
27 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Staying at the Ritz has certain expectations in service and quality. The San Francisco Ritz held its own. The staff and facility were wonderful. The location is fantastic to get to great shops (whose service was excellent and in many ways superior to the service received from these same retailers in other locations we have visited [Louis Vuitton, Nieman,...]) art... More

Was this review helpful? Yes 5
Jim B, Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear Dkazooman, On behalf of all of the Ladies and Gentlemen here at The Ritz-Carlton, San Francisco, thank you for staying with us and for your kind words. We will look forward to seeing you again soon. Warm regards, Jim B More

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Hotel Summarization (Beta)

What travelers say

  • Club level(30)
  • Union square(18)
  • Room service(10)
  • Very good(7)
  • Nob hill(7)
  • Cable car(6)
  • Great location(5)
  • Valet parking(3)

Additional Information about The Ritz-Carlton, San Francisco

Address: 600 Stockton Street, at California Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, San Francisco 5*
Number of rooms: 336
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Also Known As:
The Ritz-Carlton Hotel San Francisco
San Francisco Ritz Carlton
Ritz San Francisco
Ritz-Carlton San Francisco

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