Stayed at this hotel attending a meeting which was held on-site. Piece of cake getting to the hotel from the airport on BART. Rapid check-in, although our two adjacent rooms were not ready at the time. Rooms are spacious and well-appointed. No real views. On the 11th floor, the room was quiet. I always love in-room coffee and the little... more

I stayed here for 5 nights on business. The room was fine, the staff were excellent and the location very good. However, the windows were like paper and kept neither wind or noise out. I was 9 stories up and you could hear everything from the street below, and I didn't get a good night's sleep. The frames seemed old... more

The hotel is very modern; feels more like a boutique hotel in NYC which I really enjoy; rooms are well appointed and comfortable from top to bottom. Service however is acceptable; while the people are nice, they lacked the extra touch and 'anticipation of ones needs'. I would stay again, as long as I had no expectation of service. Its... more

Overpriced; just average in everything else. Parking $50 a night; drinks high priced and not good; no papers delivered to rooms. more

My husband and I stayed a week here at the J.W. Marriott and had a great experience. We were in town for the Cisco Live! convention. Every member of the hotel staff we encountered was very nice and helpful. We stayed on the 21 floor with a view of the Golden Gate Bridge in the distance. Our room was a... more

Super service from entry court on up. Room gorgeous with view to the West, almost could see China in the distance. Needed "early arrival" room which exec gal arranged. We needed rack of lamb for dinner, concierge found just the right restaurant for our needs. A perfectly splendid trip. Hope to be back soonest... more

My wife and I attended a conference in SF at the JW Marriott. The property is nice with a modern, open flair. But there were a couple of shortcomings. First, the rooms were nice, but there were not enough drawers to unpack luggage for a 4 day visit. The mini-bar is adequately stocked, but the prices are even more outrageous... more

My husband and I stayed here for a night in December when he had a business trip of SF. The front desk staff was very nice and upon hearing it was my birthday, they upgraded us to a corner room on one of the high floors, so we had a beautiful view and a larger room. The rooms are nice,... more

I always try to stay in Marriott hotels because I'm a member of their rewards program. I was a little hesitant to stay after reading some of the reviews but I had a great experience! I travel a lot for business (at least two weeks out of the month) so I have stayed in my fair share of hotels. This... more