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JW Marriott San Francisco Union Square

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515 Mason Street, San Francisco, CA 94102 (Formerly Pan Pacific Hotel)
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1 room 1 guest
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JW Marriott San Francisco Union Square
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1,317 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As you have probably read this is a hotel with a great location. Walking distance to union square and on the trolley line. It is also walking distance to the BART station (7 min walk) which was perfect as we had two event to attend at the Oracle in Oakland. It allowed us to stay in the city but easily... More 

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Plano, Texas
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4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I've stayed here many times and this hotel always provides consistently good service, quality rooms in a good location. The breakfast in the concierge's lounge is exceptional and the food at the bar is food, if not maybe a little pricey. It is a good location for both work and fun.

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Goa, India
Level Contributor
101 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is good upscale hotel. We had our annual Christmas party at this venue. Rooms were good. Considering its in the heart the city and strategically located. Parking is a problem. I paid $50 flat charge to park just opposite the hotel. Staff was friendly.

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Maine
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297 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is in a great location. It is a four or a five block walk from the BART station if you decide to take BART in from the airport. It is also convenient to bus stops. The concierge was very helpful. We found the entire staff to be very courteous. The executive lounge is among the best we've seen... More 

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Thousand Oaks, California
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3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the JW Marriott for 4 nights this summer. The hotel has an upscale atmosphere with an easy vibe. Very centrally located. We had a room with a king size bed and a beautiful view of the city. The room was very clean and well maintained. We enjoyed happy hour in the lounge. I'm a Paleo girl, so... More 

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Kansas City, Missouri
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 6 nights at the Union Square JW Marriott and were so happy for friend's suggestion. Location was central to all our interest. Walking distance to Ferry building, China town, North Beach and Union Square- Market St. The staff was friendly and always helpful. Our room was kept perfectly clean by Marianne. Our departure arrangement was completed by concierge... More 

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Buffalo, New York
Level Contributor
105 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Awesome hotel great Jw service as always. Didn't use any services other than concierge lounge and valet. Lounge was stocked and nice variety limited on weekends. Valet was outrageous at 57/day tip not included. Great location for sight seeing and getting around.

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New York City, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed at the JW Marriott San Francisco in Union Square in August 2015. It was the perfect hotel for our vacation. The hotel is in a great location, close to all--Union Square, Chinatown, Piers, Ferry Building, and more. The hotel itself is very nice--well decorated with beautiful artwork. We were very happy with our stay and... More 

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Mulhouse, France
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I liked this hotel, which is modern and conveniently located very close to Union Square, shops, bars and restaurants The staff takes care of the guests with very professional and polite manners. I had a big comfortable room located at a slightly separate corner, so it was quiet. The breakfast is great. I recommend.

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washington, dc
Level Contributor
151 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 1 week ago

This JW is in an older, possibly historic building and has a lot of period touches and decor. It is understated and elegant. We had plenty of space in a standard King room; the bed was comfortable but did transfer a lot of motion. Nice clean linens, high end bath amenities. Mushy pillows that didn't hold their shape. The level... More 

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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