Stayed at the JW for business and extended the stay to pleasure for the weekend. Great location, right off of Union Square. San Fran is a great walking city and this hotel is right in the heart of things. Just a block from Union Square, the cable car stop, tons of shopping. Loved it! The room was very nicely appointed,... More

I stayed two nights in a corner king on an executive club floor. Nicely furnished room, a little older, but in good condition. Bathroom was a pretty narrow configuration; I think it was just the layout of my room. It had a separate shower, although it was a bit small. Executive club lounge breakfast was very good and it had... More

I have stayed at many high end hotels in San Francisco - mostly on Knob Hill. The JW on Union Square is now one of my favorite. The location is perfect - easy to get to everything in need in SF. Concierge was very helpful - but long line and wait to see her/him. I left my Burberry Raincoat in... More

We were there for a meeting. Our room was very comfortable. Our only issue was being awakened early every morning by a bull horn by union workers complaining about non-union workers on Union Square. (A block away.) I do have to say the breakfast we had in their restaurant was exceptional. My husband had a benedict and said the eggs... More

Another amazing Marriott JW! Beautiful rooms and lobby. Very helpful in getting you around the city. Way nicer that the one in FIsherman's Wharf. Bought a 48 hr bus tour ticket for $35.00 and could get off and on everywhere in the city. Wonderful time! Great shopping just outside the hotel.

We spent the night in San Francisco after a baseball game and decided to try to JW Marriott (we are frequent Marriott patrons). The location of the hotel was great (just one block off of Union Square) and the staff were very friendly and accommodating all around. Due to our Marriott status we got an upgrade from the standard room... More

We have stayed in several JW Marriott properties, as well as many other Marriott brands. This one did not meet the standards of other JW properties, especially with regards to service. There were three valets when we pulled up; one was helping another guest and the other two proceeded to chat with each other so long that we had gotten... More

We had just ended a loooooong trip overseas and stopped in SF to visit some friends before heading home. We were so tired and just wanted some room service. We were told it would take about 45 minutes and it ended up taking 2 hours. After an hour and a half, we decided to give up and go get something... More

This was our first time in San Fran and first time staying at a JW Marriott. I must say the service from start to finish was amazing. We never opened a door, every person we talked to was nicer than the other. They really do live up to their reputation. The location is ideal. Right next to Union Square. Great... More