I've stayed at many Marriott locations around the world and this was my first time staying at a JW Marriott. The hotel is beautiful. A great lobby but this is matched by equally great spacious rooms which are tastefully furnished. I stayed there on points so I'm not sure if its really value for money if you're going to put... more

We were staying at the JW Marriott for a long weekend in which a family member was getting married. We had an easy check in and the front desk staff was very accomodating. They answered all my questions and went above and beyond to help me when I needed it. The rooms were spacious for my DH and I. The... more

The hotel is located in an ideal location, adjacent to Union Square - and has an impressive atrium-style lobby with elevators that soar above you into the floors above. That was the high point - and our first impressions were quickly extinguished by several cleanliness and service issues throughout our stay. Even more importantly, the high-rise hotel abounds with hazards... more

The JW Marriott will rank in my top 3 hotels of all time! Everything was absolutely perfect. I just needed a leisure hotel for 2 nights, and Pricelined this hotel for $99 a night. However, my stay was priceless. The front desk staff was top notch, the conceirge was bang on with suggestions, and the room....ahhhh, the room. Could not... more

Room was impeccable and club lounge had everything I needed for breakfast. Front desk staff was very helpful and polite. Excellent location to everything. Would stay again. more

My wife and I stayed at this hotel for 1 night on a side trip to napa and San Francisco from Tahoe. I want to start off by saying that when we travel usually we are staying in resort beach areas, or Las Vegas, but all of them resort areas. Neither of us are used to staying in downtown hotels... more

I've stayed here on multiple occasions for both business and leisure travel and the JW Marriott San Fran excels at providing a solid experience. I am a very frequent business traveler (120+ nights a year) and this hotel has the right mix for me. Nice concierge lounge, good fitness center with weights and newer cardio, good area/neighborhood, great desk setup... more

Stayed at this hotel attending a meeting which was held on-site. Piece of cake getting to the hotel from the airport on BART. Rapid check-in, although our two adjacent rooms were not ready at the time. Rooms are spacious and well-appointed. No real views. On the 11th floor, the room was quiet. I always love in-room coffee and the little... more

We booked a “city view” room, and also requested a high floor, which we got (floor 16). The view isn’t the greatest (see pictures), but much better than looking at the wall of another building! The room itself was large, newly appointed, and of course had that great Marriott bed. The bathroom was the best part- spacious, lots of shelf... more