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JW Marriott San Francisco Union Square


500 Post Street, (formerly Pan Pacific Hotel), San Francisco, CA 94102
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Reviews you can trust: Business

77% Recommend
4.0 of 5 stars 48 reviews
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By trip type
Business (48)
[ Date ] [ Rating ]
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4 of 5 stars
sandk06   6 contributions
Philadelphia, Pennsylvania
Oct 31, 2009 | Trip type: Business, Solo travel

I've stayed here on multiple occasions for both business and leisure travel and the JW Marriott San Fran excels at providing a solid experience. I am a very frequent business traveler (120+ nights a year) and this hotel has the right mix for me. Nice concierge lounge, good fitness center with weights and newer cardio, good area/neighborhood, great desk setup... more

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4 of 5 stars
Fe   64 contributions
Santa Fe
Oct 25, 2009 | Trip type: Business

Stayed at this hotel attending a meeting which was held on-site. Piece of cake getting to the hotel from the airport on BART. Rapid check-in, although our two adjacent rooms were not ready at the time. Rooms are spacious and well-appointed. No real views. On the 11th floor, the room was quiet. I always love in-room coffee and the little... more

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2 of 5 stars
Hove_Windsurfer   5 contributions
Hove, UK
Sep 18, 2009 | Trip type: Business, Solo travel
1/2 found this review helpful

I stayed here for 5 nights on business. The room was fine, the staff were excellent and the location very good. However, the windows were like paper and kept neither wind or noise out. I was 9 stories up and you could hear everything from the street below, and I didn't get a good night's sleep. The frames seemed old... more

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4 of 5 stars
highlinetraveler   1 contribution
Yorba Linda, CA
Aug 7, 2009 | Trip type: Business

The hotel is very modern; feels more like a boutique hotel in NYC which I really enjoy; rooms are well appointed and comfortable from top to bottom. Service however is acceptable; while the people are nice, they lacked the extra touch and 'anticipation of ones needs'. I would stay again, as long as I had no expectation of service. Its... more

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3 of 5 stars
ODtravelers   16 contributions
Wisconsin
Aug 6, 2009 | Trip type: Business

Overpriced; just average in everything else. Parking $50 a night; drinks high priced and not good; no papers delivered to rooms. more

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5 of 5 stars
OrangeVw3   6 contributions
Baltimore, MD
Jul 17, 2009 | Trip type: Business

My husband and I stayed a week here at the J.W. Marriott and had a great experience. We were in town for the Cisco Live! convention. Every member of the hotel staff we encountered was very nice and helpful. We stayed on the 21 floor with a view of the Golden Gate Bridge in the distance. Our room was a... more

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5 of 5 stars
Nelsonian   4 contributions
Monterey, CA
Jun 28, 2009 | Trip type: Business, Solo travel

Super service from entry court on up. Room gorgeous with view to the West, almost could see China in the distance. Needed "early arrival" room which exec gal arranged. We needed rack of lamb for dinner, concierge found just the right restaurant for our needs. A perfectly splendid trip. Hope to be back soonest... more

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3 of 5 stars
mheister   6 contributions
Cincinnati, OH
Jun 23, 2009 | Trip type: Business
1/1 found this review helpful

My wife and I attended a conference in SF at the JW Marriott. The property is nice with a modern, open flair. But there were a couple of shortcomings. First, the rooms were nice, but there were not enough drawers to unpack luggage for a 4 day visit. The mini-bar is adequately stocked, but the prices are even more outrageous... more

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5 of 5 stars
Deanna9   69 contributions
Atlanta, Georgia
Jun 18, 2009 | Trip type: Business

My husband and I stayed here for a night in December when he had a business trip of SF. The front desk staff was very nice and upon hearing it was my birthday, they upgraded us to a corner room on one of the high floors, so we had a beautiful view and a larger room. The rooms are nice,... more

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5 of 5 stars
jetsetmd   7 contributions
Maryland
Jun 7, 2009 | Trip type: Business, Solo travel

I always try to stay in Marriott hotels because I'm a member of their rewards program. I was a little hesitant to stay after reading some of the reviews but I had a great experience! I travel a lot for business (at least two weeks out of the month) so I have stayed in my fair share of hotels. This... more

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JW Marriott San Francisco Union Square Also Known As

  • San Francisco Jw Marriott
  • Marriott San Francisco
  • San Francisco Marriott
  • Pan Pacific Hotel San Francisco
Address: 500 Post Street, (formerly Pan Pacific Hotel), San Francisco, CA 94102