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The Inn at Union Square

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440 Post Street, San Francisco, CA 94102
3 people have started booking this hotel
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The Inn at Union Square
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1,272 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tehachapi, California
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The location/service and amenities are superb for a small boutique hotel. Staff was accommodating; we got great recommendations for close by restaurants and transportation tips. Breakfast and wine and cheese top notch, AND complimentary.

Was this review helpful? Yes 1
MGRhotelGriffon, Manager at The Inn at Union Square, responded to this review

Dear Guests, We appreciate your recent stay at the IAUS! I appreciate your mention of our great location and the amenities that we provide. I am glad that you liked the morning continental breakfast and the evening wine and cheese reception. Thanks for your review! Kind Regards & Safe Travels, Joel Majors More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at the Inn at Union Square at least twice a year since 2008 , and every visit is better than the last. I love that the staff has remained constant throughout the years, and they have come to know our family. Anne is simply amazing! She is the happiest person that I have ever met. The entire... More 

Was this review helpful? Yes 1
MGRhotelGriffon, Manager at The Inn at Union Square, responded to this review

Dear Guests, I appreciate your mention of our great location at Union Square! We are central to shopping and so many great restaurants that are just minutes from our doors! Our staff enjoys the day to day interaction with our guests from around the world! As you mention, Anne is simply amazing and I will pass on your comments for... More 

Orlando, Florida
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

The rooms were so nice and the staff was tremendous!!!! We enjoyed our stay. The walls are very thin and it gets a bit noisy at night. The "very loud" possible honeymooners should have been asked to take it down a notch, but we do understand the awkwardness of the situation. Thank you for the friendly service.

Was this review helpful? Yes
MGRhotelGriffon, Manager at The Inn at Union Square, responded to this review

Dear Guests, We are happy to read that you experienced such great customer service at the IAUS. It is our goal for each and every guests who walks through our doors to experience exceptional service! The staff enjoys the day to day interaction with our guests from around the globe. We look forward to seeing you again! Kind regards &... More 

Oakville
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Small but very comfortable hotel with friendly staff, Ann gave us an unexpected upgrade to a Queen Suite, bedroom and living room on the third floor, very elegant and comfortable. There is a free breakfast each morning in two small parlors on two floors, more than enough variety for everyone. Another parlor on the second floor has coffee and tea... More 

Was this review helpful? Yes 1
MGRhotelGriffon, Manager at The Inn at Union Square, responded to this review

Dear Guests, We are a great boutique hotel in the center of everything! I appreciate your mention of Ann as she enjoys the day to day interaction with our guests. We are always happy to upgrade our rooms based on availability! I am happy that we could accommodate you! I am glad that you enjoyed our evening wine and cheese... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I decided to splurge and book us in a boutique hotel in Union Square, and this did not disappoint. The wifi in the room was great and supported streaming, breakfast was good, and so was the complementary wine and snacks each evening. The staff was always very helpful, even holding out bags after checkout until our flight later that day.... More 

Was this review helpful? Yes 1
MGRhotelGriffon, Manager at The Inn at Union Square, responded to this review

Dear Guests, San Francisco is a great romantic city and the IAUS is a great place to stay when visiting San Francisco! I'm glad that you enjoyed our complimentary Wi-Fi, our continental breakfast and evening wine and cheese reception! It was our pleasure to store your luggage after check-out until your flight left later in the day! Thanks so much... More 

Boise, Idaho
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We loved this hotel. The front desk staff were extremely friendly and helpful. They gave us all sorts of information on the city and helped us with our first Uber pickup. The bathroom was a bit cramped, but the charm of the hotel and the guest services were excellent. We would definitely stay here again for a weekend getaway.

Was this review helpful? Yes
Simi Valley
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms are small but clean. Staff is very, very, friendly and helpful especially Omar who helped us with travel tips during the weekend. Nora made checkout go smooth. Great location for museums, dining, art galleries, shopping. Only negative is 45 minute wait to get car from the valet parking garage but we didn't use the car the whole weekend. Given... More 

Was this review helpful? Yes 1
Cardiff
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful place to stay in San Francisco. Right at Union Square, a great base to explore the city. We had a great welcome and the front desk staff were so helpful all through our stay. They helped to get us Big Bus tickets, gave directions and were couldn't do enough for us, especially on the last day when we were... More 

Was this review helpful? Yes
MGRhotelGriffon, Manager at The Inn at Union Square, responded to this review

Dear Guests, We are located in a great location to explore San Francisco! I am glad that you enjoyed your room and that you found the staff to be friendly and helpful. I am glad that you enjoyed our continental breakfast. I appreciate your mention of Rose! She is a great asset to the IAUS and loves the day to... More 

Northamptonshire
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

When you enter the Inn,the first thing you wonder is where you are and where are the rooms, as the hotel is squeezed in between two much bigger buildings and appears small and cramped. Don't let this put you off. I have stayed in some of the biggest and most lavish 4 and 5 star hotels in the world, but... More 

Was this review helpful? Yes 1
san francisco, california
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Having recently sold our home in San Francisco I had to fly back for a quick trip combining business with seeing friends. For years we had walked passed the inn so it was a perfectly situated place to stay. Anne was wonderful in welcoming me to the hotel. It felt like coming home. The room was well appointed and allowed... More 

Was this review helpful? Yes 3
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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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