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The Inn at Union Square

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440 Post Street, San Francisco, CA 94102
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The Inn at Union Square
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1,315 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (261)
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Rochester, New York
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I traveled to San Francisco for the 1st time for our first wedding anniversary. When we arrived at the Inn the staff was helpful and we were able to get into our room early, which was great so that we could get out into the city. I think that the things that stand out to me from... More 

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Green Bay, Wisconsin
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed 3 nights in July. It was absolutely everything we could have hoped for, and more. Booked online and prepaid to secure a discount, as hotels in San Francisco are very expensive and you don't get a whole lot of room for your money. Upon arrival we were upgraded to a spacious room with one of the most comfortable... More 

Was this review helpful? Yes
Ramon S, General Manager at The Inn at Union Square, responded to this review

Dear GBPKRFAN, Thank you very much for taking the time to leave a review of our Inn. I am so delighted to know that you enjoyed every facet of what we have to offer, from our location to our accommodations and breakfast and our wine reception. Most importantly, you pointed out what we consider our most distinguishing factor: Our staff... More 

Fallbrook, California
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

As you can tell from the title it's all a lot location. Everything at then Inn is very small and our "view" is a solid brick wall 3 feet from our window but it's a good price for a great location and the staff at the front desk is really helpful. San Francisco is really expensive so if you care... More 

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Ramon S, General Manager at The Inn at Union Square, responded to this review

Dear Chris, Thank you very much for taking the time to write a review of our Inn. We are indeed very centrally located to many major attractions in the city, just a few steps from a cable car stop, all of the shopping that Union Square has to offer, as well as countless restaurants. I am especially glad to hear... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed for two nights, then spent two days in Yosemite before returning again for two nights. Both times we arrived early and were kindly checked into an available room. The second stay we were upgraded to a great suite. The hotel is central and staff were all really helpful and friendly. Although there is not much room in the... More 

Was this review helpful? Yes 1
Ramon S, General Manager at The Inn at Union Square, responded to this review

Dear beanporker, Thank you for taking the time to leave a review of our Inn. I am glad that you were able to find our location convenient and the facilities to your liking. Thank you for pointing out that you found the accommodations comfortable, although I will say that, with a planned renovation happening early in 2016, we will have... More 

Blue Bell, Pennsylvania
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We went on a 10 day trip to Northern Ca and every other night spent it in a different hotel. All of our choices were great thanks to TA; however the Inn at Union Square was the best! They even asked--and they were the only ones who did What could have made our stay even better? They truly get the... More 

Was this review helpful? Yes 2
Ramon S, General Manager at The Inn at Union Square, responded to this review

Dear TerriBZ, Thank you for your review of our Inn. We are very glad that you chose us to be a part of your comprehensive itinerary! We are are very glad that you found our service to be to your liking; we (the entire team, from the front desk and housekeeping to guests services, maintenance, and management) pride ourselves in... More 

Greenwood, Indiana
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent one night in this lovely, quiet hotel. Our room was typical small size for this era of hotel, very clean, and comfortable...even without AC. There is a small reception area on each floor, a nice touch. Each evening there is a wine reception on floors 3 & 5 for all guests. This was a huge highlight for us.... More 

Was this review helpful? Yes
Ramon S, General Manager at The Inn at Union Square, responded to this review

Dear dlee712, It was a pleasure having had you with us recently. I am so very happy to know that you were able to enjoy our wine and cheese receptions, as they truly are a great place to get information (from either one of our staff members who run it, Angela or Rose). It sounds like you enjoy the accommodations... More 

Toronto, Canada
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

Rooms were a decent size for a boutique hotel and staff were extremely helpful and knowledgeable about the local area. Lots of special touches like breakfast as well as wine and cheese every evening. Coming back to the smell of freshly baked cookies was a real treat! Would recommend this hotel to anybody looking for a very comfortable affordable and... More 

Was this review helpful? Yes
Ramon S, General Manager at The Inn at Union Square, responded to this review

Dear Jill S, Thank you so much for taking the time to leave a review of our Inn. We are very pleased to know that you took advantage of our complimentary breakfast and wine and cheese reception. I am also very happy to know that you found our staff engaging, welcoming, and friendly; they are definitely the hear and soul... More 

new zealand
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A charming, central, boutique hotel with helpful hosts and receptionists. Not sure if the happy-hour (wine and cheese, actually two hours) is a regular thing but it was a nice point of difference and allowed guests to mingle and meet new friends. Exemplary cleaning. If I was a regular traveller to San Francisco I'd stay here every time.

Was this review helpful? Yes 2
Ramon S, General Manager at The Inn at Union Square, responded to this review

Dear Merlinz, Thank you very much for taking the time to leave us a review. We are very happy to know that you had a great time with us; our wine and cheese reception is indeed a regular occurrence during which our guests are able to enjoy an afternoon snack before venturing into the city for dinner. We are very... More 

Cincinnati
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in SF for less than 24 hours so we wanted to make the most of our time (on foot). We got there at around 1:30 pm and check-in couldn't have been faster and the rooms were both ready early enough that we could put our things down and hit the streets walking. The rooms are small but clean... More 

Was this review helpful? Yes
Ramon S, General Manager at The Inn at Union Square, responded to this review

Dear Recent_TravelerCinci, Thank you very much for your review of our Inn. It was a pleasure having had you with us; I am so delighted to know that you were able to enjoy our central location, the accommodations, the services (I will agree that the cookies are great!), and that you found the staff helpful. Thank you again and we... More 

Seattle, Washington
Level Contributor
156 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 3 weeks ago

this boutique hotel offers such friendly service, a great morning continental breakfast, free newspaper, wine happy hours, and evening cookies. it feels like you're staying in a quaint b&b without the hassle of actually having to eat with other people for breakfast. :) the location is great; i stayed here for business and it was central to the financial district.... More 

Was this review helpful? Yes
Ramon S, General Manager at The Inn at Union Square, responded to this review

Dear Tcck55210, Thank you very much for taking the time to leave a review. We are so happy to know that you were able to enjoy your time with us so thoroughly and take full advantage of our services. Most importantly, I am glad that you felt looked-after by our staff, as they are the key to the experience for... More 

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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