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The Inn at Union Square

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440 Post Street, San Francisco, CA 94102
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1 room 1 guest
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1,333 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (268)
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    (1333)
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    (333)
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Riverbank
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in a queen suite room and it was very comfortable and roomy. We love the treats the hotel staff serves in the alcoves during the day. Especially the wine and cookies in the evenings. The front desk staff is always very kind and personable. The location is perfect for a walk to embarcadero or to union square.

Was this review helpful? Yes 1
Ramon S, General Manager at The Inn at Union Square, responded to this review

Dear Terri, Thank you for taking the time to review our Inn. It sounds like we offered the cordiality and attention to detail for which we strive. I am glad to know that you enjoyed the location which is indeed convenient to so many of the attractions that the city has to offer. Thank you again and we hope to... More 

Christchurch, New Zealand
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had 3 nights at this hotel and we loved it ,great staff, nice breakfast a good sleep, And an awesome location. What do you want more. From checking to checking out we couldn't fault it. The happy hours were great with free wine,drinks and meeting other people. Just a few steps from Union square.

Was this review helpful? Yes
Ramon S, General Manager at The Inn at Union Square, responded to this review

Dear n-opp-1e, Thank you very much for the review of our Inn. I am very happy to know that you enjoyed your stay and found it pleasing that we had services, such as our wine and cheese reception. I hope that our location so close to Union Square allowed you to have easy access to everything that San Francisco has... More 

Calgary
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 3 nights at this little gem. It is very close to transit and right on union square which was great. It is a very small hotel so if you want big rooms then this is not for you. It was clean, the staff very friendly and helpful. They had some great little touches like wine and cheese at 5,... More 

Was this review helpful? Yes
Ramon S, General Manager at The Inn at Union Square, responded to this review

Dear Citris, Thank you for leaving a review of our inn. I am very happy to know that you found our accommodations comfortable and our services enjoyable. We certainly hope that our location allowed you to visit so much of what San Francisco has to offer! Thank you again and we look forward to having you back with us. Best... More 

Port Macquarie, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Inn deserves all its high ratings. If you are after a small, comfortable room in the centre of the action it is hard to beat. It's small size means you get great individual attention if you want it and the discretion to be left alone if that is what you want. Breakfast is usually part of the deal here... More 

Was this review helpful? Yes 1
Ramon S, General Manager at The Inn at Union Square, responded to this review

Dear Graeme574, Thank you very much for the review of our Inn. I am glad that you were able to find our location central to so many things that San Francisco has to offer. It sounds like you took advantage of our services, which we thoroughly enjoy providing. Moreover, it is wonderful to know that you found the service nuanced,... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is very well situated just in the city center. The Hop on hop off bus tours just stop in front of the hotel. The wellcoming when we arrived was perfect and this continued during our stay . The room we had was spacious a chamber king room. Do not expect any view but this is not important as... More 

Was this review helpful? Yes
Ramon S, General Manager at The Inn at Union Square, responded to this review

Dear Ediz, Thank you very much for leaving your comments and perspective of your stay at our Inn. It was certainly a pleasure having had you and I am glad that it sounds like you had an enjoyable time while with us. It is great to know that you were able to take advantage of our wine and cheese service... More 

Hillsboro, Oregon
1 review
5 of 5 stars Reviewed 2 weeks ago

We loved the hotel location and attentive, helpful, friendly, knowledgeable staff. Room was very nice. Felt the hotel was a good value, with breakfast, wine and cheese and evening cookies to boot! The weather was a bit warm and there was no air conditioning, but the two fans worked pretty well.

Was this review helpful? Yes
Ramon S, General Manager at The Inn at Union Square, responded to this review

Dear Suzanne, Thank you for your review of our Inn. I am glad that you felt that there was a great value in our offering, as we like to ensure that our guests feel like they are staying at a very comfortable place and are well looked-after. I am also pleased to say that we will actually be undergoing a... More 

Saint Charles, Missouri
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This boutique hotel is located near Union Square, surrounded by stores, bars, large hotels and restaurants. My wife and I stayed for 3 nights. The room was well maintained and the in-room accommodations were acceptable. The bed was very comfortable and the maid service was timely. The staff was courteous and pleasant at all times. Particularly enjoyable, the hotel provides... More 

Was this review helpful? Yes
Ramon S, General Manager at The Inn at Union Square, responded to this review

Dear Joel, Thank you very much for taking the time to leave a review of our Inn. We are all very pleased to know that you enjoyed your visit and that you found the accommodations, amenities, and services to your liking. Thank you for mentioning our staff, most of all, who take pride in being able to offer an elevated... More 

Edinburgh, United Kingdom
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 6 nights travelled from the UK. Contacted hotel before going as we were planning to get married at City Hall during our stay Ann was simply fantastic in helping organise our transport for the day and so friendly. When we arrived there was wine in our room and a lovely card.... Thanks. Hotel small and friendly and... More 

Was this review helpful? Yes 2
Ramon S, General Manager at The Inn at Union Square, responded to this review

Dear Audrey, Thank you very much for your review of our Inn. How wonderful that you were able to marry in San Francisco and thank you very much for choosing to make us part of your special day! I am very happy to know that you found that our service, the hallmark of our experience, satisfactory. We certainly take pride... More 

Rockville, Maryland
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

With all the quirks of being a boutique city hotel, we had an amazing stay. We were in a suite for 3 nights, with other family in another suite for 2 nights. Surprised by how small the entranceway/lobby and elevator was, our check in and valet parking went smoothly. The staff was friendly and helpful. The concierge at the wine... More 

Was this review helpful? Yes 1
Ramon S, General Manager at The Inn at Union Square, responded to this review

Dear Phyllis, Thank you very much for the review of our Inn. I am very happy to know that you enjoyed the experience of staying with us and that you found the staff helpful and efficient; we pride ourselves on being able to offer a highly personalized style of service and to be able to guide guests toward the best... More 

Tampa, Florida
Level Contributor
104 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Inn At Union Square is nothing particularly to look at but the service was absolutely amazing with eager staff to help with everything. The location was also very central near the hop-on hop-off buses, Chinatown, cable car and other attractions. The staff were eager to help and went out of their way to assist with whatever questions we had,... More 

Was this review helpful? Yes
Ramon S, General Manager at The Inn at Union Square, responded to this review

Dear Ermoalfa, Thank you very much for your review of our inn. I am happy to know that you were able to take full advantage of the attractions within walking distance and the multitude of transportation options that are available for guests visiting the city. I am also glad that you found our staff helpful, as we all take great... More 

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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