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The Inn at Union Square

Certificate of Excellence
GreenLeadersBronze level
440 Post Street, San Francisco, CA 94102
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The Inn at Union Square
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The Inn at Union Square
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1,235 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Canada
Top Contributor
69 reviews 69 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed 3 nights during our road trip from Vancouver to Santa Barbara. San Francisco is expensive, Union Square especially so. That said, The Inn is decent value and perfectly located. We paid a few extra $ for a larger room. We got a large, quiet, clean room with good water pressure and a window that opened for fresh air but... More 

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Woodbridge, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

This is my first ever visit to the city of San Francisco. I did not know what to expect and was very happy when a dear friend recommended this hotel. We stayed one night on the way to San Jose where my husband was working, and a final weekend before we flew home to the UK. We have been charmed... More 

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IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear valarmstrongwood, Thank you so much for your kind words regarding your recent experience at the Inn at Union Square and for your suggestions which are always welcome. We are so pleased you enjoyed the wine hour and the opportunity to connect with fellow traverlers as well as Rose and Angela. We hope to have the pleasure of serving you... More 

Belleville, Canada
Contributor
18 reviews 18 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Recently stayed three nights at the Inn at Union Square and have nothing but praise for the establishment. Yes some of the rooms are smaller, however, they are clean and comfortable. The front desk could not have been more helpful especially "Omar" who was a gem. He gave us excellent restaurant and touring information. The continental breakfast, complimentary wine, cheese,... More 

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IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear tomville, Thank you for your recent three day stay at the Inn at Union Square and for sharing your comments. We are so pleased you enjoyed interacting with fellow travelers at our nightly wine hour as well as our clean and comfortable rooms. Our staff prides themselves on providing the warm, personlized service you mention and on behalf of... More 

New York City, New York
Contributor
17 reviews 17 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was in San Francisco on business and could only stay one night - The Inn suited my needs well and the location was perfect. Close to my meetings, public transportation, restaurants and the Soul Cycle SOMA -- just a 10 minute walk. It's a small boutique hotel that reminded me of the quainter hotels of Paris or London. Incredibly... More 

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Senior Contributor
48 reviews 48 reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I don't enjoy writing unfavorable reviews, however given the fact that we chose this hotel based on its great reviews on TA (#3 in San Francisco), I'm compelled to relate my experience and let future guests decide whether this is the place for them when in San Francisco. We had booked a room months ahead of time for a 5... More 

Was this review helpful? Yes 2
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Gl0betr0tter56, Thank you very much for sharing your comments regarding your recent stay. We value your feedback to help improve our product and services and have thoroughly reviewed the issues you mentioned to ensure swift corection of any difficiencies. We strive to provide each guest with an exceptional experience and we are sorry that we fell short of that... More 

Modesto, California
1 review
5 of 5 stars Reviewed 1 week ago

Ive been staying at this hotel nearly every visit to the city.. In the past 15 years. Any time I have chosen to stay elsewhere because this inn is full, I have been disappointed. The staff truly treats you with hospitality. They great you by your name. I'm sure that's realitivly easy since it has only 30 rooms. Yet being... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Inn at Union Square is a fabulous small boutique hotel in the heart of San Francisco. Our room and bathroom were huge and lovely. The staff was unbelievable - so accommodating. We would definitely come back.

Was this review helpful? Yes 1
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Heatherbeth630, Thank you very much for your recent stay at the Inn at Union Square and for your kind comments.. We are so pleased you enjoyed your experience and especially our staff. We hope to have the pleasure of serving you again when travels return you to San Francisco. Sincerely, Norbert Mede General Manager More 

Waldo County, Maine
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Thanks to the reviews in Trip Advisor, my wife and I decided to spend two nights of our recent trip to CA, in San Francisco, and at the Inn at Union Square. The Inn is a boutique hotel less than a block away from Union Square. It's location is outstanding, close to the Square, within easy walking distance from trolley,... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Had a fantastic stay at this lovely hotel ideally positioned in downtown San Fransisco! Rooms were beautiful and clean, service was friendly and very helpful, organized valet and events for my partner and I. Enjoyed the free continental breakfast and complimentary wine happy hour very much. Would stay here again in a heartbeat.

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IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear skhor, Thank you for sharing your thoughts regarding your stay at the Inn at Union Square. We are so glad you found our centrally location, friendly staff and clean and comfortable rooms enhanced your experience in San Francisco. We hope to have the pleasaure of serving you again in the near future. Until then, pleasant travels. Sincerely, Norbert Mede... More 

Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

One of the best hotels I have stayed at. The staff were friendly, the location was brilliant and the room was exceptional. The hotel even has a "happy hour" where there is complimentary wine and cheese. Ask for room 605!

Was this review helpful? Yes 1
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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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