Beautiful Hotel and lobby - xmas festivity just fabulous. Staff ( with one exception) were arrogant and appered to be going out of their way to serve - they were snooty and i can't see the reason why the restaurant area was just gorgoeus however the lax service and attitude of the staff in there spoilt the experience. The rooms... more

We stayed at this property for two nights in November - a girls trip and first time visitors to San Francisco. This property was everything we could have asked for and more. Check in was quick, staff were incredibly helpful and polite AND they were kind enough to provide us with a complimentary upgrade to a bayview room which made... more

This hotel is so luxurious and relaxing. I absolutely loved my stay there. They made sure we had everything we needed. And, it was so decked out for the holidays - it was lovely. If you do stay in the Tower (recommended), there is a lot of walking you have to do to get from those elevators to the main... more

We stayed at the Fairmont San Francisco for two nights at the end of our honeymoon (we spent the first part of the honeymoon at the Fairmont Sonoma Mission Inn & Spa). A few things keep this hotel from being as good as its sister property to the north in Sonoma. For example, there was only one bathrobe in our... more

The Fairmont in Mason St is a beautifully well maintained hotel with a long and colourful history. The rooms are large and comfortable with fabulous city views. The lobby is fabulous and the photos and stories documenting the hotel's history are fascinating. Staff great too. more

The Fairmont for me lived up to expectations. A good quality hotel, great rooms and I think a good location. It was my first visit to San Fran and I thought this was a great area to stay in. Close to the cable cars, Union Square etc. The only thing I would say is that the beds are getting a... more

This hotel was located in the best part of San Francisco with easy access to everything. All cable car routes were within the block. The food was fantastic at the restaurant as well. The decor makes one feel so special. more

I live in San Francisco and every once in a while I like to take a trip within my own city and stay at one of the suites at the Fairmont. I stay during the week because I can get the best rates. Its truly the best hotel I can ever imagine staying at. From the Suites, to the lobby,... more

Spent three nights in the Buckingham Suite in the main building. The Fairmont is one of the city's best known, but is showing its age and in need of a good upgrade ( and cleaning), particularly in the main (older) building. Staff were good, location was good, but not really convenient if you like being in the heart of the... more