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The Fairmont San Francisco

5.0 of 5 950 Mason Street, San Francisco, CA 94108
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The Fairmont San Francisco
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The Fairmont San Francisco
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639 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was on a business trip to SF for 3 days. Meeting rooms are weel structured, food service was great. Checkin and checkout were perfect and the best part: location. Near to Union Square and main shopping venues. At the top of the hill come prepared to go up and down a lot of times (that's SF). Check the Christimas... More 

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New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Just Great. Loved It. LOVED IT. Lovely Staff. Fantastic Room Service. Beautiful Room. Clean Hotel in every way. Fantastic Location. Right near a stop for the famed cable car:) So much fun. And there is a Tiki Room Restaurant in the Lower Level with a FLOATING BOAT!!! And Nob Hill the neighborhood the hotel is in is lovely. Dope all... More 

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Orange, California
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Instead of stating the obvious about how grand the hotel is or how great the service is, I will talk about the reality and the things that matter. First, the location: I love it because it's not in the heart of union square, you can easily walk there but it is a tough walk back from there on foot, if... More 

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houston, United States
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

The hotel is lovely and great location. We were there from 12/23 until 12/25/14 and couldn't wait to get out of there. Even my 7 year old noticed the rudeness of everyone working there. I would say the place is run like a Motel 6 but that would be insulting that chain. First, we arrived starving at 4 pm to... More 

Was this review helpful? Yes 1
Top Contributor
71 reviews 71 reviews
25 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is in a wonderful location . The rooms are fantastic , they are a good size with a great bathroom . The hotel is let down hugely by it's waiting staff , and the front desk . William the door man is great . I booked this hotel for my family for Xmas . Travelled from the UK.... More 

Was this review helpful? Yes 2
Diamond Bar, California
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This a a nice hotel with historic visits of manỳ head of states.Nice view of San Francisco from top the hills The holidays were special with gingerbread house with many visitors. You can walk with short distance to the Union square shopping center and also mny restaurants with walking distance. The staff from President Club, Scott is very nice and... More 

Was this review helpful? Yes 2
Naples, Florida
20 reviews 20 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Very rude and unacceptable customer service. valet was so rude when we parked our car. Had a reservation for 12 for Christmas Eve morning brunch. It was made a month ago. They didn't have the reservation and made absolutely no attempt to work with our party. Never apologized. Way too arrogant on any level. Gingerbread house is awesome and gal... More 

Was this review helpful? Yes 1
Los Angeles, California
Top Contributor
55 reviews 55 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel from days gone by, well maintained. Parking is 56. A day. Room service is good. Dining room, undersized and just OK. Staff congenial enough. Lobby is a tourist destination for its average Xmas decorations so it's kinda hectic there with kids, people taking pictures etc. HINT- Park in/out from garage level instead of valet in front of hotel.... More 

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14 reviews 14 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Excellent service, comfortable sleep, strategically located. Try to stay at least once during the holiday season. They have this magnificent Ginger bread house made out from the real thing, complete with trains, animatronic elf and sometimes real life almost authentic Father Christmas (not your mall variety!) The restaurant was no slouch either. Breakfast was excellent, although if you or your... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on you recent stay with us. I'm pleased to hear you enjoyed your visit and the holiday decor. As you mentioned the Gingerbread House is a sight to be seen and fast becoming a must-see in the City. Thanks again for your kind words and we hope to welcome you again in... More 

Los Angeles
1 review
4 of 5 stars Reviewed 5 days ago NEW

Gerren took great care of me upon check in, he helped me identify a room better than the one I'd booked for an optimal view and touched base to make sure I was happy with my choice. Can't ask for better. The property, customer service and location were fantastic. Only feedback would be to have a more convenient food option... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. We pride ourselves on delivering engaging service, so it's great to hear of your experience with Gerren. I look forward to sharing your feedback with the team, I know they'll be thrilled to hear it. Thanks again and we hope to welcome you again in the near future. Sincerely, Lucas Schumacher More 

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Additional Information about The Fairmont San Francisco

Address: 950 Mason Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Fairmont San Francisco 5*
Number of rooms: 591
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Also Known As:
The Fairmont San Francisco Hotel San Francisco
Fairmont San Francisco
Fairmont Hotel San Francisco
San Francisco Fairmont
Hotel Style:
#4 Spa Hotel in San Francisco
#7 Romantic Hotel in San Francisco
#8 Luxury Hotel in San Francisco
#12 Family Hotel in San Francisco
#13 Business Hotel in San Francisco
#19 Green Hotel in San Francisco

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Staying in Nob Hill

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Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
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