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The Fairmont San Francisco

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950 Mason Street, San Francisco, CA 94108
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The Fairmont San Francisco
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The Fairmont San Francisco
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948 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Palm Desert, California
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From check in to check out the staff and service was outstanding. We received a room upgrade and were in the tower with a bay view. Room service timely and food terrific. Highly recommend. Convenient location, walk to many restaurants and attractions.

Review collected in partnership with Fairmont Hotels & Resorts

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1 review
3 of 5 stars Reviewed 2 days ago NEW

Went to San Fran with my fiancée for a week over NYE. We became engaged over Christmas in NYC so we were excited to be staying at a five star hotel for the last leg of our trip. Standard Room was good, bed was reasonably comfy. Pretty good view of the bay. Shower was very old and water pressure very... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great hotel, great experience and such a friendly staff. I'm don't believe I ran into a single staff member who wasn't smiling or above and beyond what I consider helpful. If you can afford to stay, stay.

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boston
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We traveled as a family in April. 2 adults 2 kids 2 rooms. we got a great rate by booking early plus 20% off all in hotel dining. everyone was excellent. valet front desk check in concierg servers room service everything. We stayed in the tower on the 19th floor. rooms were spacious clean great amenities. loved the Keurig coffee... More 

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Bern, Switzerland
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Overall, a nice 3-day stay. The rooms (standard, in the tower) were attractive with new furniture, art and photos on the walls. Good views of the city. Lovely, big marble bathroom. Comfy, big bed. Great drapes which block out the light almost completely. We appreciated the highly professional bellmen for everything they did for us. Congrats to that team: tip-top.... More 

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FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm pleased to hear you had such a nice visit and were able to experience much of what the hotel has to offer. As we pride ourselves on service, I'm pleased to hear your kind words about the staff. As you mentioned, Tonga Room is one... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My wife and I couldn't have had a better time in San Francisco during our stay at the Fairmont. The facility is modern enough for today, with still maintaining the historic charm of the early 1900s building. We had breakfast in the hotel every morning and we were always so delighted with the options. We will definitely look at staying... More 

Review collected in partnership with Fairmont Hotels & Resorts

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FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for your extremely kind words about the hotel. We're thrilled to hear you had such a great stay and enjoyed such great service. Thanks again and we look forward to your return. Sincerely, Lucas Schumacher More 

Contributor
16 reviews 16 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for a week in April in a standard room with king bed (view of air conditioning units). Foyer of hotel is very grand and our room was big with a huge walk in wardrobe. There is a lovely rooftop garden as well. Bathroom ok but could do with a bit more space around the sink. The room was... More 

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FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. It sounds like your stay was a pleasant one overall and I'm happy to hear you were able to visit Tonga Room. It is definitely one of a kind and a San Francisco institution. Thanks again and we hope to welcome you again in the near... More 

Los Gatos, California
Top Contributor
114 reviews 114 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Fairmont is everything you would expect from a top tier hotel. The rooms are excellent, the facilities are first class and the service is very good. My only complaint is the dreadful coffee in the main dining room - the mocha was one of the worst things I've drunk in years - apparently the new machine makes terrible coffee...small... More 

Was this review helpful? Yes 1
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. It sounds like your stay was an extremely pleasant one and you look forward to returning. As you mentioned our location atop Nob Hill makes the walk up quite challenging, but it does afford us the stunning views. Thanks again and we hope to welcome you... More 

Chelmsford, United Kingdom
Top Contributor
201 reviews 201 reviews
81 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for 2 nights on a stopover from New Zealand back to UK. My sister and brother in law had stayed here before and raved about it. Check is was easy, as a member of their loyalty club we received free Wi-Fi. Our room was just a standard, adequate for our needs but nothing amazing. The view was very... More 

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FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. While we welcome all guest feedback, we're especially pleased to hear from such a seasoned guest as yourself. It sounds like your stay was a very pleasant one and we hope to welcome you again in the near future. I'm sorry to hear you weren't able... More 

Friendswood, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The premier hotel in San Francisco. We got a corner room with windows on two sides for a spectacular view. Bathroom was large and plenty of towels. Large walk in closet. Plush beds with luxury bedding. The lobby is overwhelmingly beautiful and the service impeccable. Very quick check in and out. We wanted to tour the city on the day... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. We are thrilled to hear you had such a nice visit and found the hotel so beautiful. Thanks again and we hope to welcome you again. Sincerely, Lucas Schumacher More 

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Staying in Nob Hill

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Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
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