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The Fairmont San Francisco

5.0 of 5 950 Mason Street, San Francisco, CA 94108
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The Fairmont San Francisco
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The Fairmont San Francisco
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499 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

the staff gave excellent service..from the front desk, to the concierge,housekeeping, buffet area. they were so warm & accomodating. they went out of their way to make our stay as pleasant as possible.

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Clifton, VA
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Always enjoy the Fairmont experience but the special consideration we received before my son deployed with USMC was exceptional. Book too great room but one was upgraded for my son and his girlfriend. It was a special night for them and us. Thank you Fairmont for making it great!

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Washington
1 review
3 of 5 stars Reviewed 2 days ago NEW

My room was okay (Queen bed). The bed wasn't that comfortable and there wasn't enough space for my clothing -- a tiny closet and no dresser! What should have been space for my week-long stay, instead had a full mini-bar that I could have done without. Every time my room was cleaned, it reeked of chemicals. Good thing there was... More

Review collected in partnership with Fairmont Hotels & Resorts

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San Francisco, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Loved it, We went there for a bussines meeting. Staff was really helpful, rooms were excellent. Restaurant was great too. Hoping I'll have to stay there for work again hehe. It is up a hill, so keep that in mind, you'll need to walk up yhat darn hill everytime if you are not driving, but hey it's good cardio!

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New Hope, PA
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I will admit that when travelling for business, I often stay at Fairmont properties when they are available. I like them because each location, although part of the same organization, is different in it's own right. Fairmont San Francisco is one of those properties that combines a historic charm with modern amenities. This is the first time I have stayed... More

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London, United Kingdom
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Walked into this hotel and it really does have the wow factor. The building is beautiful, and the entrance amazing. Sarah on reception was fantastic, and not only did she help sort out a room that we had paid for with a view of the bay, not a partial bay/ city room we were originally given, but she helped connect... More

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Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I've stayed here twice; 2013 and 2014. In 2013, the rooms desperately needed a renovation. Now, the rooms have all been renovated and the result is incredible; the appearance is a nice hybrid of modern and classic (think "a modern take on classic luxury") that is tasteful (unlike The Scarlet Huntington!) and manages to be a phenomenal upgrade. The location... More

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Jacksonville, Florida
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We arrived after check in to be told there was no room available even though the reservation had been made months ago. So we waited for over an hour and after bugging the front desk a few times finally got a room. Concierge was very helpful but other staff was ok, surprising considering the money paid. Not a place I... More

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FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm sorry to hear of the confusion with the readiness of your room. I can imagine the frustration that caused but am happy to hear you received good service otherwise. Thanks again. Sincerely, Lucas Schumacher More

Saratoga
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

perhaps it is the expectation level of staying in a $1000 room at the Fairmont that is unfair but there are better hotels in the areathan this one that is only a name on the front of a very average experience

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Houston
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is first class. Beautiful property, great staff. A bit pricier than some other San Fran hotels, but really lovely. I had a bay view which was really beautiful. Easy to get a cab from hotel which at some San Fran hotels is difficult

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thanks very much for your kind words about the hotel and we hope to welcome you again in the future. Sincerely, Lucas Schumacher More

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Additional Information about The Fairmont San Francisco

Address: 950 Mason Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Fairmont San Francisco 5*
Number of rooms: 591
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Also Known As:
The Fairmont San Francisco Hotel San Francisco
Fairmont San Francisco
Fairmont Hotel San Francisco
San Francisco Fairmont

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