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All 239 San Francisco hotels »

The Fairmont San Francisco

4.0 of 5
950 Mason Street, San Francisco, CA 94108
Hotel amenities
The Fairmont San Francisco
Ranked #42 of 239 hotels in San Francisco
4.0 of 5 stars 1034 Reviews
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1,034 reviews from our community

What travelers say about this hotel
  • Nob hill(59)
  • Cable car(48)
  • Tonga room(39)
  • Union square(32)
  • Great view(18)
  • Main building(13)
  • Very good(12)
  • Laurel Court(11)
  • Golden gate bridge(9)
  • Friendly and helpful(7)
Traveler rating
    500
    314
    125
    66
    29
Only show reviews for Family (125) | Couples (422) | Business (239)
Date Rating
Tampa, Florida, United States
1 review
5 of 5 stars Reviewed May 27, 2012 NEW
1
person found this review helpful

We went to the hotel and stayed in a beautiful suite with a breathtaking view of the bay! We had such a wonderful experience with the people there...Our room was ready when we arrived which was wonderful because we were looking forward to a quick lunch..... The Cento Coffee Shop is a relaxed place to go in the morning to... More

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Connecticut
Senior Contributor
30 reviews 30 reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 26, 2012 NEW

The lobby is beautiful, and the rooms have fantastic views of the city and the bay. Very comfortable beds, and marble baths. I would probably not return because of the location on the hill-- although we did spend a lovely part of an afternoon in a small park a block away. If renovated, maybe. Here are the negatives: When I... More

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London, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 24, 2012 NEW via mobile
3
people found this review helpful

I am sitting in my room at the Fairmont and felt compelled to write a review as my wife and I are incredibly dissapointed by the service here. We have been travelling around California for the last three weeks and the Fairmont is our last stop before we go home. The Fairmont is a lovely looking hotel and the room... More

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New Orleans, Louisiana
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 24, 2012 NEW
1
person found this review helpful

There is something not quite right when the lobby is the best thing about a hotel. Still, it is an impressive lobby. Our room was a nice size and offered a great view-- except we couldn't see it because the windows were obscured with grime. Disappointing for a Fairmont.

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Madrid, Spain
Senior Contributor
23 reviews 23 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 24, 2012 NEW
1
person found this review helpful

I arrived at 1pm (checkout was at 11am) and they made me wait 2h to have my room ready. Plugs were a bit old so my universal plug didnt fit in very well (it did in 2 motels and a 4*!!!!). It had a huge wardrobe with in-safe. Included in toletries gel, shampoo, conditioner, body milk and soap. Hairdryer and... More

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See 3 more reviews by bellfort for San Francisco
East Bay
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 24, 2012 NEW

My husband took me to the Fairmont for a birthday weekend earlier this year. We enjoyed the stay. We were in the Bombay suite which has a partial view of the bay and cityscape - the balcony was huge! The room was clean but nothing spectacular - it could benefit for a little "freshening up." It was nice to be... More

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Franklin
Senior Contributor
29 reviews 29 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 24, 2012 NEW

We spent the night at the Fairmont prior to our Alaskan cruise. It was amazing. The room was historic as well as the hotel. The service was topnotch. The view from the top was incredible. The gardens were inspiring. It was a short walk from Chinatown and local parks. You were able to see the Golden Gate Bridge. They had... More

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New York City, New York
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 23, 2012 NEW

The service was excellent and the hotel quite grand, but the was a hint of mustiness about the whole place, and I noticed it when I entered my room. The quality of the furnishings was very good, but they seemed a bit worn. I would never think "new" or "fresh" to describe the hotel or my room. Unless you get... More

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See 7 more reviews by Amy S for San Francisco
New York City, New York
Senior Contributor
41 reviews 41 reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 22, 2012

Located at the top of the hill, has great views of the bay, steps to chinatown and union square. Rooms are standard compared to other same quality hotels, ceilings are high, gives a comfy feeling. Closet is a walk-in one, and the lobby is very nice.

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See 2 more reviews by ONER A for San Francisco
Chicago, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 22, 2012
1
person found this review helpful

I had expectations upon arriving to this hotel to be greeted with high quality service. We arrived around 1pm to check in and only one of the two rooms were ready. No problem, we said. We just kept our bags in the room that was available and went on to lunch. The woman at the counter was very nice and... More

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FairmontSF, Manager at The Fairmont San Francisco, responded to this review
May 24, 2012

Dear Guest, Thank you for taking the time to review your recent stay at the hotel. Candid guest feedback is a great way for us to learn and improve as a hotel. I apologize for the issues you experienced with your check in process. Sending you to an already occupied room was a huge error, and for that I apologize.... More

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Additional Information about The Fairmont San Francisco

  • Fairmont San Francisco
  • Fairmont Hotel San Francisco
  • San Francisco Fairmont
Address: 950 Mason Street, San Francisco, CA 94108
Price Range: $$$

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The Fairmont San Francisco
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