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The Fairmont San Francisco

5.0 of 5 950 Mason Street, San Francisco, CA 94108
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The Fairmont San Francisco
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The Fairmont San Francisco
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752 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santa Rosa, CA
Top Contributor
129 reviews 129 reviews
96 hotel reviews
369 helpful votes 369 helpful votes
4 of 5 stars Reviewed today NEW

Dear Online Manager: I know you care deeply for your guests and their experienced. Your hotel is legendary in many respects, from the welcome by the bellman to the final delivery of the car by the valet. In between are all the intricacies of hotel management. Let me begin by saying that our stay was very good. Our tower suite... More 

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Mackay, Australia
Top Contributor
62 reviews 62 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Covered so many of our wants, just had to stay here. Ticked so many of the boxs, just made it the right place to stay. On top of Nob Hill and being on a corner, we could choose any direction to explore, Trams at the doorstep for all, A 'Fairmont', the walls seep with ambiance and history in the halls,... More 

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Paris, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We loved staying at the hotel. It has great location, great view. it is beautifully decorated. the rooms are clean and comfortable. The stuff was great. I will recommend this hotel to all my friends and family

Review collected in partnership with Fairmont Hotels & Resorts

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New York City, New York
Top Contributor
69 reviews 69 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spectacular views of the bay from the 20th floor. Ok amenities in the room are made up with very good and professional service. Make sure you visit the lounge where you'll find some of San Franciscos best cocktails. While the property is not really withiin walking distance with the exception of the pier we really didn't fine that to be... More 

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FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

We appreciate you taking the time to comment on your recent stay with us. I'm pleased to hear you experienced such great service and found the views from the tower spectacular. They are truly second to none and part of what make the hotel so special. Thanks again and we hope to welcome you again in the near future. Sincerely,... More 

Gadsden, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here for 1 night at the end of our wine country visit. The hotel was very busy due to a large convention in town but everyone we came in contact with treated us as if we were the only guests in the hotel. William greeted us at the door and from then on we experienced... More 

Was this review helpful? Yes 1
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for your extremely kind words about the hotel. We are thrilled you had such a wonderful stay and encountered such engaging service. We appreciate your kind words and look forward to welcoming you in the future. Sincerely, Lucas Schumacher More 

Auburn, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

this is a great hotel, the staff are very accommodating, the area is safe and clean yet walkable to many areas in the city (if you don't mind hills). Rooms recently upgraded and tasteful! overall a great stay

Review collected in partnership with Fairmont Hotels & Resorts

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FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. I'm thrilled you had such a nice visit and you felt so spoiled! Thanks again and we look forward to your return. Sincerely, Lucas Schumacher More 

Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed 4 days ago NEW

Great location overlooking San Francisco. The room was beautiful with plenty of room. Easy hop on several different cable car lines to connect easily anywhere in the city. A couple of local gems are within very easy walking distance: the cable car museum (not to be missed, especially after a few rides to and from the hotel) and the cathedral.... More 

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FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. I'm pleased you found the hotel beautiful and location great. As you may or may not know, we are actually located at the only point in the city where all the cable car lines meet. Thanks again and we hope to welcome you again in the future. Sincerely, Lucas Schumacher More 

Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Even though the stay at the Fairmont was ok, I was very disappointed about the quality of some of the room amenities. The sink had a crack, the shower head was completely covered in lime and the mattress had seen better days as well. The breakfast/brunch is good as always. I like that they serve honey harvested from the bee... More 

Was this review helpful? Yes 1
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm sorry to hear of the condition of some of your room amenities. We strive to provide excellent value to all our guests and I'm sorry we fell short in your case. I hope that you would be willing to return and allow us to give... More 

Philadelphia, Pennsylvania
Top Contributor
81 reviews 81 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I'm a huge Fairmont fan, as evidenced by several other reviews I have written, so it was with great anticipation that I headed to the Fairmont San Francisco for a National Convention I was attending. I organized my whole group and we had a courtesy Balcony Suite for entertaining. Loved the building. It is a grand old hotel refurbished enough... More 

Was this review helpful? Yes 2
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for taking the time to share your extremely detailed feedback about your recent stay with us. We sincerely appreciate it and I would like to put you in contact with our hotel manager so that he might address your stay personally. While I'm very pleased you found the hotel itself beautiful, the colleagues are what make the property... More 

Milford, Connecticut
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel during my trip to San Francisco for the NADA convention! The location is not that great. There is not much in walking distance if you're looking for food outside the hotel. If you have ever been to San Francisco you will know that the hills are very difficult to walk up and down which makes... More 

Was this review helpful? Yes 2
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm pleased to hear you found the hotel beautiful and well-appointed. I can certainly appreciate your preference for a more bustling location and than you for your feedback. Sincerely, Lucas Schumacher More 

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Additional Information about The Fairmont San Francisco

Address: 950 Mason Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Fairmont San Francisco 5*
Number of rooms: 591
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Also Known As:
The Fairmont San Francisco Hotel San Francisco
Fairmont San Francisco
Fairmont Hotel San Francisco
San Francisco Fairmont
Hotel Style:
#4 Spa Hotel in San Francisco
#8 Luxury Hotel in San Francisco
#9 Romantic Hotel in San Francisco
#12 Family Hotel in San Francisco
#13 Business Hotel in San Francisco
#19 Green Hotel in San Francisco

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