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The Fairmont San Francisco

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950 Mason Street, San Francisco, CA 94108
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The Fairmont San Francisco
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The Fairmont San Francisco
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868 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Many hotels in SF have water pressure issues, particularly for the showers, and the Fairmont is affected. Have stayed here twice in the past year and unimpressed both times especially given the options along Market St (Palace, 4S, even St. Regis). Noise can be an issue when large events are going on -- feels like a commercial churn as opposed... More 

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Cala Tarida, Spain
Top Contributor
65 reviews 65 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Fairmont San Francisco is an elegant hotel. I had the opportunity to say here for a month when I was on business in San Francisco. We stayed in the tower section which provided beautiful views of the bay. Room service was top notch and the staff was friendly and helpful. The beds are very comfortable and the bath was... More 

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FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for your extremely kind words about the hotel. We're thrilled to hear you were able to joins us for such a long visit and enjoyed such great service. As you mentioned, our location atop Nob Hill makes for some challenging walks, but the views make it worth the effort. Thanks again and we look forward to welcoming you... More 

Preston, UK
Contributor
18 reviews 18 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent 2 nights here at the start of our honeymoon. Got a very nicely decorated, large, high floor room with a good view east towards Chinatown and the bay. Staff were all very friendly and helpful, and it was a very nice touch to have a bottle of bubbly and some chocolate covered strawberries delivered to the room. For the... More 

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FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. We're honored you chose to spend such a momentous occasion with us and congratulations! Thanks again for your kind words and we hope to welcome you again in the near future. Sincerely, Lucas Schumacher More 

Paradise
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The staff treated me like royalty. The Fairmont is truly a luxury hotel, with all the amenities and services one loves. The concierge went beyond the call of duty, even arranging to have my car washed.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

I'm thrilled to hear you had such a wonderful experience and found it nearly perfect! Thanks again and we look forward to your return. Sincerely, Lucas Schumacher More 

Caribbean
Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Historic Hotel that retains a lot of the charm from yesteryear. Good size rooms. I had a room on 2nd floor facing the Bay which was great, especially at night. Liked the fact the room was super quiet day and night. Only odd part was Tonga, a bar downstairs that seems to have been forgotten since the 80's. Would of... More 

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FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent visit. As you mentioned, we are a historic hotel and much of that storied history is on display throughout the property. Thanks again and we hope to welcome you again in the future. Sincerely, Lucas Schumacher More 

Santa Fe, New Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is an elegant old hotel on the top of Nob Hill. Our newly refurbished room( no.576) was both beautiful and large. The staff could not have been nicer or more helpful and we thoroughly enjoyed our stay.

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FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for your kind words and we hope to welcome you again in the near future. Sincerely, Lucas Schumacher More 

Bedford
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed for the weekend two weeks ago and found this to be exactly as expected...classic style, beautiful lobby, attentive staff, knowledgeable concierge. Who could ask for more? We had breakfast each morning, ordering from the menu one day and the buffet the next. Both delicious and very satisfying. We did have our room changed to the towers, since we... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thanks for your kind words about the hotel. As you mentioned we are a classic hotel and have much of our storied past on display throughout the hotel. Thank you again for your kind words and we look forward to your return. Sincerely, Lucas Schumacher More 

Manila, Philippines
Top Contributor
64 reviews 64 reviews
10 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

The 20th floor corner Tiburon Suite has unrivaled views of the city -- we saw Coit Tower, the bay, Golden Gate, Bay Bridge, TransAmerica and Bank of America buildings and Alcatraz through huge windows in the living room and bedroom. They even have a telescope in the room. No complaints about that! BUT -- the bathroom door squeaks and is... More 

Was this review helpful? Yes 1
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for taking the time to share your recent experience at the hotel. We're pleased you enjoyed the stunning views from your Signature Golden Gate Suite. That being said, I'm sorry to hear of some of the service challenges you experienced during your stay. There are no excuse for those and for that I apologize. Thank you again and... More 

Hudson, Ohio
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Fairmont San Francisco for two nights a few weeks ago. Classic, old world hotel with superior service. The lobby is beautiful with a relaxed, luxurious vibe. The lobby bar is a great spot to enjoy a cocktail and "drink" it all in. The rooms are spacious, well appointed, and impeccably clean. Beds are very comfortable. All in... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. We're pleased you had such a nice stay and enjoyed great service. Thanks again and we hope to welcome you again in the near future. Sincerely, Lucas Schumacher More 

Windsor, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights at the Savoy Suite while in town for a conference and business meetings. This hotel has charm, grace and location. It's away from the convention center but my business colleagues had no issues coming here to meet over lunch or tea. When I had to travel to downtown, the hotel limo was usually available and... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. We are fortunate to be located atop Nob Hill and afforded such stunning views of the City and Bay. Thanks again for sharing your kind words and we hope to welcome you again in the future. Sincerely, Lucas Schumacher More 

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Staying in Nob Hill

Neighborhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
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