We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Fairmont San Francisco

Certificate of Excellence
GreenLeadersSilver level
Hotel website
Hotel packages
950 Mason Street, San Francisco, CA 94108
Offers & Announcements
20% Off Room/Food & Drink
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
The Fairmont San Francisco
Professional photos View all
Browse nearby
The Fairmont San Francisco
Write a Review

990 reviews from our community

Traveler rating
    629
    216
    79
    37
    29
See reviews for
214
384
32
232
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (990)
  • Mar-May only
    (231)
  • Jun-Aug only
    (296)
  • Sep-Nov only
    (225)
  • Dec-Feb only
    (238)
All months
Dallas, Texas, United States
Top Contributor
142 reviews 142 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed yesterday NEW

My times at the Fairmont go back to the days when Ben Swig was riding herd over the brand. It may not be rated #1 on TA today but for my money I'll always stay here. I love the elegance and style this great hotel exudes. The service has fallen off somewhat but don't let that dismay you, you will... More 

Was this review helpful? Yes 1
Saint Louis
1 review
5 of 5 stars Reviewed yesterday NEW

Fun hotel, wonderfully helpful staff, clean, modern, convenient with a great breakfast restaurant on the lower level. It has a beautiful facade and lobby. Easy access to Fisherman's Wharf, the cable cars and all the tourist attractions.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Beautiful hotel, breathtaking lobby, fantastic location, rooms were beautiful but service was disappointing and a little surprising. Suite prices were 5+ star levels but service wasn't close to level you'd expect - and calls to housekeeping for basics ammenties like bath robes, vanity packages with cotton pads, q-tips, etc., were ignored. When robes were finally delivered along with extra towels,... More 

Was this review helpful? Yes
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

By far the most memorable aspect of the Fairmont is their hospitality team. Everyone we met was cordial and genuinely interested in making our stay a memorable experience. Additionally, the location could not be more perfect. Convenient to transportation (BART, Cable cars, taxis and buses, you can easily get to anything you want to see in the San Francisco Bay... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was placed at Fairmont, on a short notice. They were very accommodating. I've never stayed a such a luxurious property. I enjoyed staying on the "Tower" side, with a great view of the city. I dined at the restaurant for breakfast, which was fast and great! This place exceeded my expectation. If you're in town for a romantic trip... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 2 days ago NEW

We are currently staying as this is being written. I have to say that my wife and I are disappointed. We haven't been wowed. Snippy greeter when we arrived. The front desk attendant was professional and on point. The bell man made comments on how much luggage we had. I'm sorry we are traveling. He was tipped. But for someone... More 

Was this review helpful? Yes
Toronto, Canada
Contributor
14 reviews 14 reviews
11 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel several years ago but it has left such an impression on me that I must review it. Having stayed at many Fairmont Resorts, I can honestly say that this is by far one the most astounding and impressive of the chain. Arriving in the lobby of the hotel, you are immediately taken aback by the... More 

Was this review helpful? Yes 3
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your stay at the hotel. We're thrilled to hear that even all these years later the hotel left such an impression on you! Though we are admittedly biased, we feel the lobby is the most beautiful in the City and an example of "they don't make them like they used to".... More 

San Francisco
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent service and friendly staff, makes you feel at home. Clean and spacious room accessible to interesting places in SFO like Fishermans Wharf, Union Square, etc. Definitely would recommend and stay in this hotel

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. I look forward to sharing your feedback with the staff, I know they'll be thrilled to hear it. Sincerely, Lucas Schumacher More 

Huntington Beach, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A classic "grand" hotel in an excellent location on the top of Knob Hill. The hotel staff is extremely well trained and seem to be genuinely interested in the well being and comfort of their guests. If you are there on a Sunday morning have the Brunch. If you want to experience the "rain storm" in the Tonga Room don't... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. As we pride ourselves on service, it's great to hear of your interactions with the staff. I'm also pleased you were able to experience Tonga Room as it is definitely one of a kind. Thanks again. Sincerely, Lucas Schumacher More 

Seattle, Washington
Contributor
13 reviews 13 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

When you walk I the lobby, you know you are in another world. Just beautiful. Great views from the corner rooms in the new tower. William the doorman custom made a running route through the city based on my mileage, and then later gave us a great breakfast recommendation (MyMy - Larkin and California). Everything at this Fairmont is just... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. We're thrilled to hear you had such a nice stay and look forward to welcoming you again in the future. Sincerely, Lucas Schumacher More 

Questions? Get answers from hotel staff and past guests. Ask a question

714 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (231)
Viewed
Room/suite (61)
Viewed
View from room (29)
Viewed
Hotel & grounds (43)
Viewed
Dining (12)
Viewed
Bathroom (13)
Viewed
Family/play areas (1)
Viewed
1:51
Videos (2)
Viewed
Other (70)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (404)
Viewed
Amenities (66)
Viewed
Deluxe King Room in the Tower Building (100)
Viewed
Restaurants and Bars (53)
Viewed
The Hotel (185)

Management photos: Courtesy of the property manager

Viewed
All management photos (79)
Viewed
Room/suite (47)
Viewed
Hotel & grounds (15)
Viewed
View from room (2)
Viewed
Dining (8)
Viewed
Business center/function rooms (5)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...

Staying in Nob Hill

Neighborhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities