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The Fairmont San Francisco

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950 Mason Street, San Francisco, CA 94108
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The Fairmont San Francisco
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1,101 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ashford, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

A wonderful old world luxury hotel. Staff attentive, efficient and very welcoming. Broken kettle and iron in room were replaced in minutes. Sleep disturbed by hen party in neighbouring room and we eventually called security who sorted out the problem at 3.00 am. The food was excellent and the staff in the bar and restaurant were friendly and very quick.... More 

Review collected in partnership with Virgin Holidays

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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed yesterday NEW

I'm going to keep this short and simple. Any time I've ever wanted to leave a tripadvisor review it was because of some terrible experience at a property of a large hotel chain that is characterized by being much more style than substance. In this situation I'm leaving my first review so that you'll know when choosing luxury hotels in... More 

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Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had an unforgettable experience staying in a suite at the Fairmont. The personal service was outstanding and we felt part of the family. The health club was state of the art and the breakfast buffet offered us many choices. The ambiance of the the hotel makes for a special getaway whether on business or pleasure.

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Des Moines, Washington
Level Contributor
89 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Fairmont San Francisco knows how to provide excellent customer service. We were treated as honored guests from check in, bar service, dinner, check out and everywhere in between. This is a lovely hotel full of history. Take the time to walk down the hallways and look at the pictures of famous guests.

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Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I got a classic King Room on the 2nd floor of the original building. It was a great room, good view (city view looking out over the garden), great bed and bathroom and overnight was quiet. However, there are a few things that could be better: 1. The desk had the utility plugs recessed in a covered... More 

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Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed in the Fairmont in August of 2014. The lobby is absolutely gorgeous. The rooms are small but cozy. We enjoyed the tiki bar in the basement. It had great drinks and a fun atmosphere. The hotel restraraunt /bar was nice and had great drinks, but we had terrible service

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Frederiksberg, Denmark
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at Fairmont Hotel in San Fransisco and we had a great time. The hotel is beautiful and the staff are very nice and helpfull. The cablers run past the hotel so it is easy to get around, but You might have to wait because there often is a long line. The room was beautiful and big, we have... More 

Review collected in partnership with Fairmont Hotels & Resorts

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FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. I'm pleased to hear you found the hotel so beautiful and enjoyed the decor of your room. We pride ourselves on service, so I'm pleased to hear you enjoyed great service. Thanks again and we hope to welcome you again in the future. Sincerely, Lucas Schumacher More 

Naples
5 of 5 stars Reviewed 4 days ago NEW

A grand property, outstanding service, a memorable 3 night stay. A lovely, well appointed room. 446 has a very nice view too. Knobhill is a great location, within walking distance to attractions or to transportation to everywhere. What I liked the least was that my stay was too short.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. I'm pleased to hear you enjoyed the location and found the room so well-suited to your needs. Thanks again for your kind words and we hope to welcome you again. Sincerely, Lucas Schumacher More 

Los Angeles, California
1 review
4 of 5 stars Reviewed 5 days ago NEW

Overall my family and I had a memorable stay at the Fairmont SFO. I will skip the prime location on top of Nob Hill – as it has been covered elsewhere. A grand lobby with Roman columns greets you with comfortable seating areas. For an upcharge, we got upgraded to a spacious double queen, with spacious closet and bathroom. The... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. It sounds like you had a great stay overall and I'm happy you and your family found the hotel so beautiful. I apologize for the slowness of the valet service, but it sounds like it didn't too negatively affect your stay. Thanks again for your feedback and we hope to welcome... More 

Vancouver, Canada
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We had a whirlwind three day visit to San Francisco to see the opera, walk, shop and eat. The Fairmont is a calm oasis with wonderful, attentive staff and service. Up on the hill, but easy to get around the city and walk or transit anywhere. We are Fairmont fans for their great rates, great dates and always enjoy our... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at The Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. It sounds like you had a great, and active, few days in San Francisco. Thanks again for your kind words and we hope to welcome you again in the future. Sincerely, Lucas Schumacher More 

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