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The Donatello

3.5 of 5 501 Post Street, cross street - Mason Street, San Francisco, CA 94102
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2,005 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • English first
  • French first
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There are newer reviews for The Donatello
See the most recent reviews
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 24, 2007

Our three night stay at the Donatello was great. The rooms were large, comfortable and clean. The people behind the desk were helpful and informative. The location is great....we walked all over...to the whalf (around 40minutes), China Town (5 minutes), Italian District,(15-20 minutes), Union Square,(one minute) etc. Also near public transportation for those who rather ride. We would go back... More 

Was this review helpful? Yes 3
st charles, Illinois
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed August 18, 2007

I did alot of research about the downtown area and friends told me about the Union Square area. We didn't want to pay $300 per night for a room and found this gem online! GREAT roomy rooms, awesome staff and perfect location were just perfect. This is one block off the main square so it was perfect for hopping on... More 

Was this review helpful? Yes 7
Washington, D.C.
15 reviews 15 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 15, 2007

As we are accustomed to East Coast hotel prices, we were suspicious that somehow the $111 per night deal we got through Venere.com would not be honored by the hotel, considering the quality of this hotel. You can hardly get a bed in a shared room at the YMCA in Manhattan for that price. However, we were charged exactly the... More 

Was this review helpful? Yes 2
Vienna, VA
Top Contributor
187 reviews 187 reviews
46 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed August 12, 2007

I was skeptical. A downtown San Francisco room rate, including parking, for $145. Was this going to be a deal or a dive. It was a fantastic deal. With nearby Union Square five star hotels towering over us, I was pleasantly surprised that the Donatello Hotel has its own underground parking garage (enter on Post St.). This equates to fast... More 

Was this review helpful? Yes 5
Merced, California
Top Contributor
55 reviews 55 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 31, 2007

We always stay at the Donatello when we can get away to San Francisco. The staff are always so pleasant, friendly and helpful. Parking is right on the premises unlike some other small downtown hotels. Sometimes they have specials where they include the parking. Again, this is something to inquire about when booking a Union Square hotel. The location is... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 26, 2007

I stayed here for only one night, but will be staying here on my next trip to San Francisco. The staff was very friendly. Chuck the concierge was very knowledgable on the area and can help with setting up wine tours, restaurant reservations and more. He actually recommended a great chinese restaurant that delivers ( Was too tired from walking... More 

Was this review helpful? Yes 3
Buffalo Grove, Illinois
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 24, 2007

I can't say enough wonderful things about this fabulous hotel. We are Shell Vacation club members and booked our stay through their reservation service. The hotel is one or two blocks away from everything: Union Square, cable cars, public transit, shopping, fine dining and family restaurants, We had a car and used their valet service. We never waited more than... More 

Was this review helpful? Yes 2
Glen Carbon, IL
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 21, 2007

The donatello was a great hotel right in the heart of San Francisco, just a block from Union square, and 3 blocks from the very busy Powell street public transportation stop that includes BART, Muni, Cabel Cable Cars, and the F-line stop. The hotel is a small boutique with the service of a 4 star hotel. My wife and I... More 

Was this review helpful? Yes 6
North Bergen, NJ
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 16, 2007

Stayed 5 nights over 4th of July weekend on vacation. Great location! Friendly staff. Big clean rooms. The only possible negative point was that the shower heads were about 5 ft. high. But even that is stretching. I highly recommend this hotel. Would definitely stay here again when I visit SF.

Was this review helpful? Yes 3
Portland, OR
17 reviews 17 reviews
16 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed July 14, 2007

To begin, I thought The Donatello was an excellent value. The room was huge and nicely appointed. However, it was clear that the hotel (at least our room) had seen better days. The mattress was well past the point of needing replacement. While most of the room was nice and clean, the tub was quite grimy and looked like it... More 

Was this review helpful? Yes 5
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Hotel Summarization (Beta)

What travelers say

  • Union square(91)
  • Top floor(37)
  • Cable car(33)
  • Great location(23)
  • Very good(18)
  • Street noise(17)
  • Coffee maker(8)
  • Fridge microwave(4)
  • Club room(3)

Additional Information about The Donatello

Address: 501 Post Street, cross street - Mason Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Donatello 3.5*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TravelClick, Agoda, HotelTravel.com, Odigeo, TripOnline SA and Tingo so you can book your The Donatello reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Donatello Hotel San Francisco
Donatello San Francisco
Hotel Style:
#12 Romantic Hotel in San Francisco
#16 Family Hotel in San Francisco
#33 Green Hotel in San Francisco
#48 Business Hotel in San Francisco

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Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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