This hotel is located one block from Union Sq., a great location to be in San Fran. It's clean and the amenities are excellent. Employees are polite and knowledgeable. Mini-bar, coffee-maker, microwave, TV, TV in bathroom, phone, free wifi (it had a couple glitches), lounge on the 15th floor, gym w/ saunas & jacuzzi. The building is old, but you... More

We had an extremely spacious room, which was very clean and the most comfortable bed we've ever encountered! The location is perfect for sightseeing - a short walk to Union Square and various forms of transport including the hop on/hop off buses and the metro. We didn't try the in-room dining because it seemed quite expensive - and you don't... More

From the moment we arrived the greeting service was brilliant. The two Jesuses, one on concierge duty and one on reception made arrival a joy. The room was spacious and well fitted out. Little extras lika a coffee machine in the bedroom, a free copy of the local newspaper under the door in the evening and coffee and tea facilities... More

Everything was great. The King bed studio room was huge, with a sink, minifridge, microwave. The large bathroom mirror had an embeded tv screen! The bed was extremely comfortable, the staff was very courteous, very good location off Union Square, nice Italian Restaurant/jazz lounge on the second floor and an enclosed roof top lounge that served coffee and tea.

The Donatello is situated in an excellent location. Great restaurants, public transportation and shopping are within a short walk. The bed was the most comfortable bed I have encountered at a hotel and the tv in the bathroom was an added treat. During our stay, the ice machine, located next to our room, leaked and our carpet became very wet,... More

Our family had a great time at the Donatello in April 2012. Everyone was very accomodating. Great advise from concierge. Wonderful restaurant and jazz club, the Zingari restaurant, on site. Probably not that appropriate for smal children, but mom and dad had a GREAT dinner. Highly recommended.

We got a great rate and wished the other 2 nights we were in San Francisco were spent here! We have 2 boys, 14 and 10, who were quite comfortable here and I thought my 14 year old would never come out of the bathroom! (Definitely not getting a tv in our bathroom at home!) We stayed in the Cow... More

This place would be great if it weren't for the street noise. The Reception staff are friendly and helpful. The rooms are huge and really well appointed. The valet parking costs a lot less than other hotels in San Francisco. However, The pull-out sofa was not very comfortable for two children. The chief concierge was officious at best when we... More

Our first stop for our USA road trip a couple of years ago and as a family we still talk about this fabulous hotel. (dated trip as 2011 but was 2010 cause trip advisor doesn't let me go back that far) The room was lovely, beds very comfortable even the kids fold out bed. Breakfast was lovely served in a... More