From the moment we walked in and were greeted by friendly staff and offered apples until we left 3 days later, we were happy campers. We appreciated the excellent location, the nice sized and spotless rooms, the refrigerator, microwave and dishes in the room and the top floor where there was complimentary coffee and tea as well as a lounge... More

I stayed here when I had a meeting at The Westin next door. It was nicer than The Westin at about $75 less per night. It is also smaller which equates to a quiter hotel. I would request a corner room which gives you more square footage and a view of the city from both sides. The hotel is a... More

Booked this hotel for our 4 night stay in April . We have been to SF on numerous occasions and prefer to stay in union square area . Have previously stayed at Hotel Chancellor and would have retuned there except,we he our 17 year old daughter with us and need a larger room to accommodate the three of us which... More

We stayed at hotel Donatello for 6 days in May and it was a very good experience. Fast check in was appreciated as the jet lag had already kicked in after our 11 hour flight and our 3 year old had been sick all over the taxi. (Horrid!) Room was very spacious and clean, (in front of the lifts but... More

Very nice hotel ideally located just a block from Union Square. Our room was big, very clean and had all the amenities. Staff was extremely knowledgeable and friendly and went out of their way to make us feel at home. Close to some very nice eateries, shopping, trolley cars, buses etc. Staff provided good guidance re places to visit, booking... More

The hotel is located just off Union Square, on public bus lines and near the cable cars. Check-in was quick and efficient and the entire staff was very helpful. Our room was on the 12th floor facing Post St, across from the JW Marriott. The room was a large hotel room with a king bed and a sleeper sofa, coffee... More

We stayed for 3 nights in April for our first visit in San Francisco. The taxi ride from the airport was $50 and took about 45 Mins. Check in was easy, staff lovely and we were given a huge room on the 10th floor. The decor is older style but well maintained and clean. The downside for us was the... More

Great hotel. large, clean, well equipped, modern rooms. Friendly and helpful staff. Small but well equipped and fully working gym.Great location one block from union square and far enough from the tenderloin for comfort. Would recommend highly.

this small hotel is located in the theater district of san francisco and is close to chinatown and easy access by public transportation to all tourist attractions. it is very clean, quiet. the staff is incredibly helpful. a really good place if you want to explore frisco.