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The Donatello Hotel

3.5 of 5
501 Post Street, cross street - Mason Street, San Francisco, CA 94102
Hotel amenities
The Donatello Hotel
Ranked #8 of 239 hotels in San Francisco
4.5 of 5 stars 1293 Reviews
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1,293 reviews from our community

What travelers say about this hotel
  • Union square(245)
  • Cable car(98)
  • Great location(70)
  • Top floor(69)
  • Very good(56)
  • Street noise(38)
  • Friendly and helpful(32)
  • Coffee maker(29)
  • Club room(22)
  • Fridge microwave(21)
Traveler rating
    794
    411
    59
    19
    10
Only show reviews for Family (257) | Couples (609) | Business (147)
Date Rating
Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW

The upper floors are owned by a different company than the lower floors, and the upper floors have been recently renovated. Our room (8th floor) was quite spacious with a small kitchenette area (small refrigerator and microwave, a couple of plates, bowls, silverware, etc.), and the TV also had a DVD player. The staff was very friendly and helpful. They... More

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Boston, MA
Senior Contributor
34 reviews 34 reviews
Reviews in 27 cities Reviews in 27 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 26, 2012 NEW

This hotel is located one block from Union Sq., a great location to be in San Fran. It's clean and the amenities are excellent. Employees are polite and knowledgeable. Mini-bar, coffee-maker, microwave, TV, TV in bathroom, phone, free wifi (it had a couple glitches), lounge on the 15th floor, gym w/ saunas & jacuzzi. The building is old, but you... More

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Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 25, 2012 NEW

We had an extremely spacious room, which was very clean and the most comfortable bed we've ever encountered! The location is perfect for sightseeing - a short walk to Union Square and various forms of transport including the hop on/hop off buses and the metro. We didn't try the in-room dining because it seemed quite expensive - and you don't... More

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Cheddar, England
Senior Contributor
30 reviews 30 reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 25, 2012 NEW via mobile

From the moment we arrived the greeting service was brilliant. The two Jesuses, one on concierge duty and one on reception made arrival a joy. The room was spacious and well fitted out. Little extras lika a coffee machine in the bedroom, a free copy of the local newspaper under the door in the evening and coffee and tea facilities... More

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Pittsboro, NC
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 23, 2012 NEW

Everything was great. The King bed studio room was huge, with a sink, minifridge, microwave. The large bathroom mirror had an embeded tv screen! The bed was extremely comfortable, the staff was very courteous, very good location off Union Square, nice Italian Restaurant/jazz lounge on the second floor and an enclosed roof top lounge that served coffee and tea.

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See 6 more reviews by lukiecat for San Francisco
Chicago
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 19, 2012
3
people found this review helpful

The Donatello is situated in an excellent location. Great restaurants, public transportation and shopping are within a short walk. The bed was the most comfortable bed I have encountered at a hotel and the tv in the bathroom was an added treat. During our stay, the ice machine, located next to our room, leaked and our carpet became very wet,... More

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Cameron Park, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2012
1
person found this review helpful

Our family had a great time at the Donatello in April 2012. Everyone was very accomodating. Great advise from concierge. Wonderful restaurant and jazz club, the Zingari restaurant, on site. Probably not that appropriate for smal children, but mom and dad had a GREAT dinner. Highly recommended.

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Exeter, New Hampshire
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 16, 2012

We got a great rate and wished the other 2 nights we were in San Francisco were spent here! We have 2 boys, 14 and 10, who were quite comfortable here and I thought my 14 year old would never come out of the bathroom! (Definitely not getting a tv in our bathroom at home!) We stayed in the Cow... More

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See 3 more reviews by terynnotkaren for San Francisco
Blaxland
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 16, 2012

This place would be great if it weren't for the street noise. The Reception staff are friendly and helpful. The rooms are huge and really well appointed. The valet parking costs a lot less than other hotels in San Francisco. However, The pull-out sofa was not very comfortable for two children. The chief concierge was officious at best when we... More

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lancashire, uk
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 14, 2012
2
people found this review helpful

Our first stop for our USA road trip a couple of years ago and as a family we still talk about this fabulous hotel. (dated trip as 2011 but was 2010 cause trip advisor doesn't let me go back that far) The room was lovely, beds very comfortable even the kids fold out bed. Breakfast was lovely served in a... More

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Additional Information about The Donatello Hotel

  • Donatello Hotel San Francisco
  • Donatello San Francisco
  • Donatello Hotel
  • The Donatello
Address: 501 Post Street, cross street - Mason Street, San Francisco, CA 94102
Price Range: $$$

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The Donatello Hotel
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