The hotel is definitely aging--especially the elevators, but the nice clean spacious rooms, great location (a block from Union Square and close to everything), and attentive staff more than make up for it. The room was very comfortable, with turn-down service every evening. Bathroom was nice, great water pressure in the shower. Only two complaints: 1. I was on the... more

Have visited San Francisco several times and this was the best hotel we have stayed in Clean and very comfortable with very helpful and friendly staff. Would be happy to recommend it. more

My friend and I had our "girls" weekend away in San Francisco. For the thrid year in a row we've stayed at the Donatello Hotel and enjoyed it. My husband and I stay there whenever we're in San Francisco. Our room is always spacious, clean and quiet. The location is perfect for shopping and dining. They have a nice guest... more

This hotel was perfect. It was a brilliant location - lovely building, REALLY close to Union Square and we had no trouble with noise. Just a block or two away and the streets get a little mroe dodgy so this was ideal. The rooms were lovely with enormous windows, the service was excellent. Would definetly go back. more

The rooms are very spacious with "over the top" superior beds. When traveling a great night sleep is very important to me. The amenities and cleanliness is excellent, also. I have felt that the staff: housekeeping, bellmen, and front desk people have always treated me like they are anxious to assist me while I am a guest in the hotel.... more

Large, newly updated rooms, in a convenient Union Square location. Staff very accommodating. more

Excellent hotel - the second time I've stayed here. The rooms are very spacious, and immaculately clean. Very comfortable bed. The front desk staff and concierges are friendly, knowledgeable and helpful. Its location, one block from Union Square, can't be beat. Small quibbles - the bathrooms are small-ish and somewhat dated, and I personally prefer a down comforter to a... more

I have always enjoyed staying at the Donatello. The staff is so helpful and accommodating. The rooms are comfortable and first class. Thanks again for a wonderful stay. more

If we ever come back to San Francisco we will stay here again. It was a delightful experience. The staff were excellent in all ways. They helped us find our way around on the cable cars, buses, streetcars and the Bart. The room was so clean and large and it was nice not to be cramped up in a small... more