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The Donatello Hotel

3.5 of 5 501 Post Street, cross street - Mason Street, San Francisco, CA 94102
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The Donatello Hotel
The Donatello Hotel
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1,972 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Belleville IL.
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The Donatello was a very nice Hotel in an excellent location in the Union Square area. 1 block from the Powell Street cable cars and the start of all the shopping. As is the same for all hotels in this area there is some noise in the middle of the night while they empty trash containers. It takes about 5... More

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New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The hotel is showing wear and tear. Room was large, but poorly organized and dark. Bathroom was ok, but shower didn't work properly and there were rust stains on the tile. My room was on the 10th floor on the Post Street side, and heavy street noise was constant (day and night) and very annoying, particularly the hop-on-hop off tour... More

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Sao Paulo, SP
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Ótima localizacão (a uma quadra da Union Square), fácil acesso ao "bondinho" e ao metrô (Powell Station)ambiente agradável & familiar, atendimento rápido e cordial. Adorei a estadia! Great location (one block from Union Square), easy access to the "cable car" and the subway (Powell Station), nice atmosphere & family friendly, service is fast and friendly. Loved the stay!

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South Perth
13 reviews 13 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Donatello for four night in May 2014. Our group comprised two couples in their mid-sixties. We had taken advantage of a special and booked from Australia in November 2013. From memory the rooms cost us $US180/night each, which we considered a bargain. We were on the floor second from the top, and had great views over... More

Was this review helpful? Yes 1
Shrewsbury, United Kingdom
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel last week with my wife for our honeymoon. The hotel is in a good location one block from union square and in a decent area. We were given a room with a terrace and a bottle of wine to celebrate our honeymoon which was a nice surprise. The hotel was clean and the staff were... More

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Fort Myers, Florida
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We were a party of 3 adults 1 couple and 1 adult daughter. Our room on the 10th floor was very large and well equiped with a modern decor. It seemed it may have been recently refurbished as everything appeared to be new and exceptionally clean. We were most impressed by the staff and the outstanding friendly service they provided.... More

Was this review helpful? Yes 1
Virginia Beach, VA
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My best friend and I stayed three nights recently at the Donatello. It's decently priced for SF in a great location a block or two from Union Square, a nicer part of town...driving from the airport into the city, I wasn't so sure it would be. The front desk, concierge, and valet service folks were friendly and helpful, and we... More

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Atlanta, GA
16 reviews 16 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staying in downtown San Francisco can be a budget buster. You can try and go "inexpensive" like under $150 per night and you'll need a police escort to the location. Its a small city and things can change for the worse within a few blocks of each other. I tried Travel Lodge and other lower costs hotels along the Marina... More

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Los Angeles
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I gave this hotel five stars because the place was clean, the parking is reasonably priced, the staff is helpful and courteous and the location is outstanding. It lacks some five star characteristics such as a pool, views, floor butlers and high-priced artwork. That being said we were one block from Union Square, close to theater, restaurants and shopping. The... More

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Redditch, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I always try to be as fair as I can with my reviews but in our experience this hotel is not fair to their customers. The hotel is very well located and is a reasonable price. However I would not recommend to anyone. The restaurant attached to the hotel also services the room service. The food was very poor and... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Union square(103)
  • Top floor(40)
  • Cable car(40)
  • Great location(27)
  • Very good(21)
  • Street noise(17)
  • Coffee maker(9)
  • Fridge microwave(5)
  • Club room(4)
  • King bed(3)

Additional Information about The Donatello Hotel

Address: 501 Post Street, cross street - Mason Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Donatello Hotel 3.5*
Number of rooms: 94
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Also Known As:
Donatello Hotel San Francisco
Donatello San Francisco
The Donatello

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Room/suite (134)
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Bathroom (27)
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Amenities (14)
Restaurants and Bars (31)
Studio (Pre-Renovations) (108)
The Hotel (96)

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Hotel & grounds (17)
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