First of all, the doorman Labon is great! He made us feel like old friends right away. He also made getting our taxi to leave an absolute breeze! The front desk staff were always smiling, laughing and making us comfortable. The wine hour from 5-6 every night was a very nice touch to have! The rooms are a little small... More

I stayed at the Sir Francis Drake during a conference in 2012 and liked it enough that I chose it again for this June even though it's not the closest hotel to where my conference is. The staff were all very friendly and helpful. My room was on the 14th floor and had a nice view. I had no problems... More

Despite the convenient location, I would not recommend to stay in Drake. Renovated recently, the hotel still had many rooms (we had one for the 1st night) with very lousy insulation, so all the street noises were there. We had to ask to change the room (classic) to a King one, and to move few floors up. The service at... More

I have never written a hotel review online before but that is how disappointed I was in this property. My stay here was May 13 to May 14, 2013. I checked in and went to my room. There were fingernail clippings on the sink. Disgusting! Then I discovered my TV didn't work. Next I found that there was no soap... More

Loved, loved, loved! You can't beat the location - right near Union Square and walkable to great shopping, restaurants and trolley stop. The lobby sets the stage for a memorable stay. They kept the charm and elegance - just kitsched it up a bit. My room was small...no tiny. The two beds barely fit, but the decor was so well... More

My husband and I stayed at the Drake May 3-4. From check-in to check-out the staff were amazing! Especially Calvin and Rindi at the front desk. We were very happy with our small but lovely room. Very clean and classy, free Wi-Fi, and a very comfortable bed. We were 8th floor, which seemed good, there was really no noticeable noise... More

My wife and I stayed for 6 nights at the Sir Francis Drake. This hotel is perfectly located for Union Square, Shops and Cable Car terminous. The hotel is full of character from the entrance staircase, lobby, reception,lifts and rooms. The room itself was spotlessly clean, excellent decor and furniture. The bed was large and extreemly comfortable. There is no... More

I love Kimpton hotels, they are charming and cool. This hotel is the both. Great location, beautifully decorated but small room, charming details. The hotel is old but I like that, so if you want modern don't stay here. The service is really good, they go out of their way to get you anything you need or fix a problem.... More

The superb lobby staff made a very fine hotel a very enjoyable experience. Thank you Leif the concierge for all the information , your patience and getting me where I needed to go. Nice to find someone when I'm on business travel that i can depend on. Thank to everyone for being so polite and helpful. Great place to stay