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Sir Francis Drake Hotel - a Kimpton Hotel

4.0 of 5 450 Powell Street, Union Square, San Francisco, CA 94102
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Sir Francis Drake Hotel - a Kimpton Hotel
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Sir Francis Drake Hotel - a Kimpton Hotel
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1,982 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (426)
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    (1982)
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    (410)
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Sydney, Australia
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

At the upper end of the lower market or the lower end of the consistently upper priced market of San Francisco, the Sir Frances Drake is a centrally located monster of a hotel where the location is king and you can catch a trolley from right out the front, but that's about it, everything else about this hotel lacks. When... More 

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Pittsburgh, Pennsylvania
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

stay here. Otherwise, seek alternative lodging. Never, have I ever, been in a hotel room so unbelievably, uncomfortably small. The beds took up most of the living space, as did a really weird piece of beat up red furniture, with nowhere to put suitcases, shoes, toiletries, or anything else for that matter. Forget about trying to find outlets convenient to... More 

Was this review helpful? Yes 1
Sacramento
Top Contributor
55 reviews 55 reviews
26 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Visited as a couple and loved this hotel. The staff at the front desk was among the best I have ever encountered. On passing through the lobby during our stay I was greeted by name by the gentleman who checked us in, just a nice extra touch I wish I remembered his name to give him the accolades he deserves!... More 

Was this review helpful? Yes 1
Nikki C, Manager at Sir Francis Drake Hotel - a Kimpton Hotel, responded to this review

Hey Breatheitin, What a great review! Thank you for the 5 stars. I maybe biased, but I think our staff rocks also I am so glad they took such great care of you! We can't wait to have you back next time you are in SF. Cheers, Nikki C. More 

Portland, Oregon
Contributor
20 reviews 20 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We arrived at the hotel around 11am and could not check in yet. The front desk staff said they would call us when the room was ready. We wen to the front desk at 7PM because no one ever called us. They forgot from some reason... They gave us a free breakfast for the mistake but I really wasn't looking... More 

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Nikki C, Manager at Sir Francis Drake Hotel - a Kimpton Hotel, responded to this review

Hey Traveler, Thank you for taking time to share your experience upon your departure. Although, I am disappointed that we didn't leave you raving about your experience it's important that we receive all kinds of feedback so we can improve our operation. I am sorry we did not make you feel welcomed and important, it seems we got off on... More 

Dallas, Texas
1 review
2 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel because of a package deal that I bought. The picture on the website does not reflect the room at all. The rooms were very small and the bathroom was EXTREMELY small. The pillows were uncomfortable and the rooms just appeared to be outdated. The only thing this hotel has going for it is the location.... More 

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Nikki C, Manager at Sir Francis Drake Hotel - a Kimpton Hotel, responded to this review

Hey MLMckenzie, We are disappointed that you were disappointed! We never want our guests leaving feeling this way. Did you let us know upon check out about your poor experience, we are always striving to make it right for our guests when problems arise. If we are not your flavor for your next visit to SF, we do have 7... More 

San Antonio, Texas, United States
Top Contributor
119 reviews 119 reviews
60 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a classy and charming hotel with a luxurious lobby and luxurious small rooms. My room was a decent size with a queen bed and one of the smallest bathrooms I have ever seen! The room was pretty clean, bed was comfy, and the room service was good too. The location is perfect and within walking distance of everything.... More 

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Nikki C, Manager at Sir Francis Drake Hotel - a Kimpton Hotel, responded to this review

Hey Jamie Z, Thank you for letting us know about the water temperature, we have not heard that complaint in quite some time we will take a look into it. I am delighted that it was a minor inconvenience and that you enjoyed the remainder of your stay with us. Come back soon! Warm Regards, Nikki C. More 

Brisbane, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We are a family of four and stayed for 4 nights over New Years. The hotel far exceeded my expectations based on reviews I'd read on TA. We were in a corner room with two Queen beds and were totally away from any noise. Bathroom was small but manageable, room size was fine and beds were oh so comfy! Hotel... More 

Was this review helpful? Yes 1
Nikki C, Manager at Sir Francis Drake Hotel - a Kimpton Hotel, responded to this review

Hey Cruising4eva, What a great review! Thank you for the 5 stars. We are delighted that we were able to provide the requested accommodations, that you enjoyed the stay, staff, and the complimentary amenities! What a fun way to ring in the New Year. We hope you spend many more holidays with us. Come back soon. Cheers, Nikki C. More 

Kankaanpaa, Finland
Contributor
20 reviews 20 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We were at the hotel in late December. The hotel's location was good and close off the cable car and the old F-line was reached through the Ferry Building to Fisherman's Wharf and Pier 39. The room was small and the condition was average. The hotel took a blocking 100USD per night which I thought was pretty big. Blocking left... More 

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Nikki C, Manager at Sir Francis Drake Hotel - a Kimpton Hotel, responded to this review

Hey Traveler, Thanks for the review! I am delighted that you had a pleasant stay, and it sounds like the location was perfect for your visit to San Francisco. We hope you will choose us again next time you are in town. Warm Regards, Nikki C. More 

Chicago, IL
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Black mold in the bathroom, cigarette burns on the sheets, no outlets by beds, only one nightstand next to bed and only one lamp, fuzzy tv channels but hey it must be part of the Kimpton charm, or quirkiness...oh, and did I mention just how darn grumpy and rude are the staff at the restaurant. You get the point, I... More 

Was this review helpful? Yes 2
Nikki C, Manager at Sir Francis Drake Hotel - a Kimpton Hotel, responded to this review

Hey ChicagoLobbyist, Yikes! This is defiantly not how we want our guests to feel especially our inner circle members! If you don't mind reaching out to me directly I would love to get a little more information from you as well as provide some options for future Kimpton stays. Warm Regards, Nikki C. Nikki.Carlson@sirfrancisdrake.com More 

Israel
Top Contributor
84 reviews 84 reviews
28 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here a couple of days on business. The bottom line: I did not like this hotel, to the point I checked out a day ahead of schedule and moved to another hotel. The pros: - Good location. Just off Union square and within short walk to Chinatown. Many restaurants and shopping around. - Welcoming staff, quick check in and... More 

Was this review helpful? Yes 2
Nikki C, Manager at Sir Francis Drake Hotel - a Kimpton Hotel, responded to this review

Hey Traveler, I am disappointed that you did not enjoy your experience at The Drake. Did you mention any of your concerns to us upon your departure? All kinds of feedback are important to us, it's the only way we can improve our operation. Although, there were more cons then pros I am delighted that you enjoyed the service from... More 

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Additional Information about Sir Francis Drake Hotel - a Kimpton Hotel

Address: 450 Powell Street, Union Square, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sir Francis Drake Hotel - a Kimpton Hotel 4*
Number of rooms: 416
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Also Known As:
Kimpton San Francisco
Sir Francis Drake Hotel San Francisco
Drake Francis Sir
Hotel Style:
#13 Green Hotel in San Francisco
#32 Luxury Hotel in San Francisco
#46 Business Hotel in San Francisco
#69 Romantic Hotel in San Francisco
#77 Family Hotel in San Francisco

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Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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