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Sir Francis Drake Hotel - a Kimpton Hotel


TripAdvisor Popularity Index
#112 of 240 hotels in San Francisco
TripAdvisor Traveler Rating
3.5 of 5 stars 388 Reviews
Recommend70% |
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“Great Location and Friendly Staff” Dec 18, 2009 - Milwaukee_Hotel
“Great location, wonderful staff” Dec 17, 2009 - hobbstravel
Call now to book: 1-800-45-HOTEL from hotels.com
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What's Near Sir Francis Drake Hotel - a Kimpton Hotel

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Sir Francis Drake Hotel - a Kimpton Hotel
450 Powell Street Union Square
San Francisco, CA 94102
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Traveler Advice on Sir Francis Drake Hotel - a Kimpton Hotel

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  • Ask a question or view 396 posts on San Francisco from this week.
Professional Advice (9)
Title Source
“Sir Francis Drake Hotel” Wcities.com
“Sir Francis Drake Hotel” Fodors.com
“Sir Francis Drake” Gayot.com
“Sir Francis Drake” Frommer's
“Romance by the Bay” Honolulu Star-Bulletin
“Many more California lodgings are now pet-friendly” CaliforniaWeekend.com
“San Francisco or Bust!” The Improper Hamptonian
“San Francisco Hotels Now: A Perfect Time to Check In” RudyMaxa.com
“Union Square Holiday Central” VIA Online
Web Comments from Travelers (5)
Title Source
“Sir Francis Drake Hotel - a Kimpton Hotel” Expedia.com
“We stayed at the Sir Francis...” VirtualTourist.com
“Sir Francis Drake Hotel” Fodors.com
“The Sir Francis Drake Hotel” VirtualTourist.com
“Stayed at the Sir Francis...” VirtualTourist.com
Sir Francis Drake Hotel - a Kimpton Hotel
Hotel class 3.5 of 5
450 Powell Street, Union Square, San Francisco, CA 94102
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Reviews you can trust

70% Recommend
3.5 of 5 stars 388 reviews
Excellent
85
Very good
129
Average
89
Poor
43
Terrible
40
By trip type
All (388)
Business (67)
Couples (134)
Family (41)
Friends getaway (27)
Solo travel (28)
[ Date ] [ Rating ]
“Great Location and Friendly Staff”
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4 of 5 stars
Milwaukee_Hotel   4 contributions
Milwaukee, WI
Dec 18, 2009 | Trip type: Couples New

I've stayed in San Francisco before, and I was happy to find that the Drake was different from the other hotels. The doormen were extremely friendly (even though they looked uncomfortable in their Beefeater attire), the desk staff was more than accommodating, and concierge was top notch. I even need to applaud the hotel manager that came to my aid... more

“Great location, wonderful staff”
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4 of 5 stars
hobbstravel   3 contributions
Merced, CA
Dec 17, 2009 New

My mom and I had an untraditional Thanksgiving and spent it in SF in anticipation of Christmas shopping the next day. We had wonderful experience. The check-in staff was friendly, the doorman was super-friendly, even the maids and porters were friendly in the halls. You must know that any hotel in Union Square, and in most of SF, will be... more

Management response from
SFDManager, Hotel Manager

Hello hobbstravel, and thank you for your review of the Sir Francis Drake Hotel. I'm glad that you and your mom had a great time. We look forward to you returning in the future and hope you enjoy your holidays. Patrick Jackson - Hotel Manager

“If not for the BED BUGS...”
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2 of 5 stars
sorcerer68   1 contribution
Los Angeles
Dec 15, 2009 | Trip type: Couples

Oh, I so wanted to love this place. I did, until the 4th day we were there and my husband's legs started blooming with huge boils that looked like limes were smashed under his skin. The 1 star for cleanliness is because of the bed bugs. Other than that, the room was clean. The location is sensational, the staff is... more

Management response from
SFDManager, Hotel Manager

Mr. sorcerer68, I am a bit confused as to why you have chosen to post this. Once I received your initial e-mail, we quickly went into action to ensure that the said infestation would be dealt with to safeguard future guests in the room you stayed in. In addition, we also checked the adjoining rooms to see if there may...

“Can't beat the location”
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4 of 5 stars
NYC_is_for_lovers   24 contributions
Montreal
Dec 4, 2009 | Trip type: Couples

Stayed at SFD for 3 nights with our dog between Nov. 27th and Nov. 30th. We had a great stay, with LOTS of shopping! You CAN'T beat the location, a block away from Tiffany's, Saks, Victoria's Secret, Macy's... About a 30 minutes walk from the Warf, but an intermediate walk. Front staff was very great, even welcoming our dog. It... more

Management response from
SFDManager, Hotel Manager

Hello NYC_is_for_lovers and thank you for staying and reviewing the Sir Francis Drake Hotel in the true spirit of Trip Advisor. I'm glad you had a great time. We love 'em. Pets that is. You are right on that the rooms are maintained to a Kimpton cleanliness standard whether you’re in a room that recently had a pet or not....

“Fabulous location”
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4 of 5 stars
GallivantingAgain   5 contributions
Cardiff
Nov 20, 2009 | Trip type: Friends getaway

On arriving at 9.30am to drop off our bags, Ryan went out of his way to get us checked in 3 hours early. The same level of helpfulness was evident in all members of staff. The decor is totally OTT: huge chandeliers, lots of gilt plasterwork; sweeping staircases and period features. - I love it, but it may not be... more

Management response from
SFDManager, Hotel Manager

Thank you GallivantingAgain, for your stay and wonderful review of the Sir Francis Drake Hotel. I am glad that you enjoyed your stay. I will make known your comments of Ryan and the rest of the staff. It's always great to hear the positive feedback as well. Till next time, take care. Patrick Jackson - Hotel Manager

“Watch your Bill for Charges!”
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3 of 5 stars
Kelsu   2 contributions
Issaquah
Nov 15, 2009 | Trip type: Business, Solo travel

I stayed one night at the Sir Francis Drake and had a great stay. The location is right in the heart of downtown and just a short cab ride to Embarcedero Center which was perfect for me. The room itself was nice...the bathroom was very outdated, but clean enough. The worst part about my stay was when I checked my... more

Management response from
SFDManager, Hotel Manager

Dear Kelsu, I am so sorry that it took us forever to rectify your minibar late charge. This is totally inexcusable. I will have a session with the billing departments to ensure that we do not have this sort of thing happen in the future. Please accept my apology. I'm glad to see that you had a good stay. I...

“Great location and comfy beds”
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4 of 5 stars
sandycandle   10 contributions
Melbourne
Nov 15, 2009 | Trip type: Friends getaway

We had a great short stay at the Sir Francis Drake. The beds were comfy, the staff were good and the location is just perfect. Just a short stroll to Chinatown, and Market Street and handy to lots of public transport. The only negative was that the room was very noisy. We are both sound sleepers but even we were... more

Management response from
SFDManager, Hotel Manager

Hello sandycandle and thank you for your stay and for your review of the Sir Francis Drake Hotel. Hopefully next time you'll be able to meet Harry in the Starlight Room. Happy Holidays. Patrick Jackson - Hotel Manager

“Don't give them any card other than the card you reserved with to avoid double charges”
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1 of 5 stars
edgegan   1 contribution
tampa
Nov 6, 2009 | Trip type: Business, Solo travel

I reserved my room with my company's AMEX card, but when I arrived I gave them my personal debit/credit card. I asked them to please make sure they only charged the company card, and they said OK. When I checked out, I again asked them to make sure they only charged my company card, and they said OK. When I... more

Management response from
SFDManager, Hotel Manager

Dear edgegan, I would like to apologize for the frustration and inconvenience that you had experienced from your recent stay due to your payment discrepancy you outlined in your review of our hotel. I will look into why the staff utilized the credit card you had put down in lieu of the company credit card you wanted to use. For...

“A piece of history in a great location.”
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4 of 5 stars
Oktoberfeisty   2 contributions
Nov 2, 2009 | Trip type: Business, Couples

When you first see and enter the SF Drake hotel, you will feel like you're stepping back into the highest echelons of society in the 20's. The hotel has a classic and historic charm to it without being overly opulent or tacky, it's got true class. It's even easier when you accept the quirky color choices of the drapery. The... more

Management response from
SFDManager, Hotel Manager

Hello Oktoberfeisty and thank you for an enjoyable review to read (with the exception for the bed making). It looks as though you certainly got the feel that this hotel is going for. I'm glad that you found the staff friendly and professional. I'm also pleased that you found your stay enjoyable and would look to stay with us again...

“Halloween Haunt”
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3 of 5 stars
IslaGael   3 contributions
Bay Area
Nov 1, 2009 | Trip type: Friends getaway

The hotel has been one that I have wanted to stay in fro a long time and sad to say that I was a little disappointed in the hotel. It was gorgeous and did have some things to request for in room that were complimentary: straightener, makeup mirror, toothbrush, toothpaste, and a few others. The room was small, but that... more

Management response from
SFDManager, Hotel Manager

Thank you IslaGael for your stay with us. I'm glad to see that you would stay with us again in the future. It's a shame that your luggage storage episode had put a damper on your stay. You are correct that given name on ticket would better aid the staff to retrieve your luggage from storage. Had the staff known...

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Sir Francis Drake Hotel - a Kimpton Hotel Also Known As

  • Kimpton San Francisco
  • Sir Francis Drake Hotel San Francisco
  • Sir Francis Drake Hotel
  • Drake Francis Sir
Address: 450 Powell Street, Union Square, San Francisco, CA 94102