We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Fisherman's Wharf Hotel

Hotel website
Hotel deals
2500 Mason Street, San Francisco, CA 94133
Special Offer
Breakfast for 2 Included
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sheraton Fisherman's Wharf Hotel
Professional photos View all
Browse nearby
Sheraton Fisherman's Wharf Hotel
Write a Review

2,753 reviews from our community

Traveler rating
    489
    1,153
    726
    255
    130
See reviews for
723
998
84
300
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (463)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2753)
  • Mar-May only
    (690)
  • Jun-Aug only
    (761)
  • Sep-Nov only
    (725)
  • Dec-Feb only
    (577)
All months
There are newer reviews for Sheraton Fisherman's Wharf Hotel
See the most recent reviews
Sydney
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 6, 2010

After getting a great rate at the hotel for two rooms, we started reading the online reviews and got very nervous, and we really did have a great time! Check in was simple - our inter-connecting rooms were available - we weren't able to get one king room and a twin room interconnecting - we got two twin rooms -... More 

Was this review helpful? Yes 1
SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear SydFam, thank you for the 4-star review of our hotel and for your kind comments regarding the room decor, pool and great concierge service. I will certainly pass this on to our staff and appreciate your patronage. Wishing you a happy holiday and warm regards for the new year, More 

San Jose, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 6, 2010

First, we are not tourists...we are locals who regularly stay in SF for a night on the town or events. We have stayed at a wide array of places, usually in the $100 range, but we have splurged on high end hotels at times. This hotel is great! It is clean, the service was excellent, the rooms are beautifully decorated,... More 

Was this review helpful? Yes
SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Roxy6997, thank you for your recent review of our hotel and for the 4-star rating! I was very pleased to hear you had a good experience and that you found the nearby Safeway convenient. Come back soon and best wishes for the upcoming holiday. Warm regards, More 

Los Angeles, California
Top Contributor
99 reviews 99 reviews
49 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 1, 2010

My boyfriend and I took a shuttle in from SFO and were immediately pleased with the convenient location of this hotel. Literally a block from Fisherman's Wharf you find yourself right in the center of great food, entertainment and easily accessible transportation (we chose not to rent a car because of the insane parking fees $44 per day!) The bellhop... More 

Was this review helpful? Yes 1
SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Deare Luckik30, thank you for taking the time to review our hotel and for your 5-star rating of our location and sleep quality. I will pass along your kind comments regarding our concierge and bell staff and was pleased to hear that your room service experience was above expectations. We look forward to your return visit and wish you the... More 

Los Angeles, California
1 review
1 of 5 stars Reviewed November 29, 2010

We had no view, it was really noisy inside and out. The air conditioner/heater was so noisy we had to turn it off even though it was really cold. The beds were really uncomfortable and the sheets didn't fit the bed and kept riding up during the night, exposing the mattress. The blankets were mangy. An absolutely soulless hotel.

Was this review helpful? Yes

Travelers are raving about these San Francisco hotels

Tucson
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 26, 2010

Three best things about this hotel? Location, location, location. Seriously though, you are walking distance to everything near Fisherman's wharf, Ghiradelli Square, the Powel St trolley, etc. We stayed here for 2 nights with our 3 year old and 6 month old and we loved it. The room was very clean, spacious, and comfortable. The decor and fixtures were very... More 

Was this review helpful? Yes
SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Cooptown, my thanks for reviewing our hotel and for the outstanding 5-star rating! I was pleased you found the hotel to be clean and your room spacious and comfortable, including our famous Sheraton Sweet Sleeper(tm) bed. Please return often and accept our best wishes for the holidays. Warm regards, More 

irgendwo
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 21, 2010

Generally, I do prefer local non chain hotels. But when being in San Francisco, I usually stay in the Sheraton Fisherman's Wharf Hotel. Main reason for that is the location within walking distance from the Fisherman's Wharf. Wonderful place for Sunrise in the early morning. Breakfast ist not wonderful, but ok. Make sure not getting a room to the bus... More 

Was this review helpful? Yes
SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Kiekmich, thank you so much for your recent review of our hotel and our location. I was pleased to see your overall 4-star rating and that you usually stay with us when in the area. Thanks for your continued patronage and we look forward to your next visit. Happy Holidays and warm regards, More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed November 17, 2010

We were pleasantly surprised by the Excellent and Outstanding service we received at the Sheraton Fisherman's Warf. ALL the staff services (Check-in desk, concierge, bellman, housekeeping, reception, outside front-door men) exceeded our expectations. Everyone was friendly and extremely helpful. Three staff members in particular went above and beyond the call of duty (no we did not know them before our... More 

Was this review helpful? Yes
SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Travellog055, thank you so much for the outstanding review of our hotel and your experience. I was especially pleased to see your 5-star across the board rating and that you found our desk, concierge, bell, housekeeping, reception and door staff to have exceeded your expectations. I will most certainly pass on your kind comments to Margarita, Marilou and Terry.... More 

Arcadia, California
Senior Contributor
46 reviews 46 reviews
46 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed November 12, 2010

The location is so great. We booked the lowest fare and the room and the bathroom were both very small. Especially the bathroom - kind of reminded me the hotels in Tokyo. The good thing is that it was very clean and the decor looks good. We had good sleep. It is very tough for me to whether to give... More 

Was this review helpful? Yes
SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Sander9t, thank you for your recent review of our hotel and for the outstanding overall rating and 5-star review of our location and cleanliness. I was pleased you enjoyed our new decor and that our Sheraton Sweet Sleeper bed resulted in a restful sleep. Thanks again, return often and best wishes for an enjoyable holiday season. Warm regards, More 

Salt Lake City, Utah
1 review
2 of 5 stars Reviewed November 9, 2010

First off we checked in to the hotel and the front desk checked us into a room that was still being cleaned, so we are in the room waiting for the maid service to finish which by the way was the nicest part of the hotel was the maid. Next we go to the concierge desk to ask about transportation... More 

Was this review helpful? Yes
SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Chelsie76, thank you for your recent review of our hotel and for spotlighting some areas we can improve upon in the future. I do apologize our desk staff checked you into a room still being cleaned. Our desk staff are eager to please and try not to make customers wait, however we will review your suggestions with them to... More 

Milwaukee, Wisconsin
Top Contributor
51 reviews 51 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 8, 2010

The wharf area was not my favorite area of San Francisco. It caters to the average tourist that likes a good photo-op and a chain restaurant. The pictures on the hotel website were deceiving, and it doesn't look as new and fresh as what is shown on the website. It is also not directly on the water, but about two... More 

Was this review helpful? Yes
SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear TeachMKE, thank you for your review of our hotel and for the 4-star rating on our service quality. I am sorry you did not find the Fisherman's Wharf area to bo to your liking, but was pleased you found the hotel to be clean, attractive and our staff to be friendly and helpful. Thanks again for your visit and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

812 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (533)
Viewed
View from room (24)
Viewed
Bathroom (54)
Viewed
Room/suite (173)
Viewed
Dining (13)
Viewed
Hotel & grounds (89)
Viewed
Pool/beach area (11)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (1)
Viewed
1:51
Videos (1)
Viewed
Other (166)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (269)
Viewed
Amenities (43)
Viewed
Pool (22)
Viewed
Restaurants and Bars (34)
Viewed
Standard Room (70)
Viewed
Suite (29)
Viewed
The Hotel (71)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...

Staying in Fisherman’s Wharf

Neighborhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there's something for everyone at Fisherman's Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone's sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighborhood a true San Francisco treat.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay