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All 236 San Francisco hotels

Sheraton Fisherman's Wharf Hotel

4.0 of 5 Hotel   |   2500 Mason Street, San Francisco, CA 94133 (North Beach)
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62%
Ranked #109 of 236 hotels in San Francisco
A recent review
5 of 5 stars reviewed yesterday
Marshall R Janesville, Wisconsin, United States
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2,257 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (353)
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Janesville, Wisconsin, United States
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

I enjoyed my stay at the Sheraton Fisherman's Wharf. The room was very comfortable and the bed was amazing. I slept like a baby all three nights. The hotel is close to Ghiradelli Square and Pier 39. The decor of the hotel is extremely outdated, but to be honest, I could care less about how the hotel looks as long... More

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A TripAdvisor Member
1 of 5 stars Reviewed yesterday NEW

We have been on a tiring business trip throughout the US and used SFO as a Rest and recoup location at the start & end of our trip. This hotel lacks in so much. There are no fridges in the rooms You get exactly 2 bath towels and one hand towel (I use two smaller towels as I have long... More

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Puerto Vallarta, Mexico
Top Contributor
57 reviews 57 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We booked the first and last night of our trip to Monterey Bay at the Sheraton Fisherman's Wharf. The location is excellent as there is plenty to keep you occupied in the area. Upon arrival the bellman was at our taxi immediately our luggage was brought inside. The check in process was easy and we were taken to our room.... More

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New York, New York, United States
Top Contributor
51 reviews 51 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Thank you for making my last stay so amazing. The staff is very helpful and professional. As an SPG Platinum member we were upgraded and received a very nice amenity in our room. I especially want to recognize the Manager on Duty Vanessa and the front desk agent Tuesy for making check in so easy. Dackmar is a great person... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Platinum Dave, You rock! We were thrilled that you enjoyed your stay at Sheraton Fisherman's Wharf so much. Thanks for acknowledging the job that our team - especially Vanessa, Tuesy and Dackmar - do here. They are all great service ambassadors and are smiling right now as I relate your kudos to them. Thanks for staying with us. See... More

Preston, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for three nights in July 2014 with my daughter and her boyfriend. I'm writing this review using the free wifi in the lobby - it's extortionate elsewhere in the hotel. Our rooms are fairly spacious and overlook a bus depot which means its a little noisy in the very early morning, but not overwhelmingly so. The beds... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Missdebj, Thank you for the 4 star review of your stay at Sheraton Fisherman's Wharf. We appreciate the kind comments about your attractive, clean and comfortable room. Thanks for participating in Make A Green Choice, Starwood's sustainability initiative that strives to reach 30/20/20 (30% energy reduction, 20% water reduction by 2020). We are making a difference here and your... More

Rocklin, California
1 review
1 of 5 stars Reviewed 3 days ago NEW

My sister-in-law made reservations far in advance at this hotel for a birthday get-away for 4 adults. The reservation was not honored even though she called the hotel that day to say that we would be arriving between 11 and midnight to check in. Her name was taken and she was told that would be fine. She discovered today that... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Connie, We are very sorry that your experience did not meet your expectation, or our standards. We try to treat all our Guests with respect and courtesy and, should we fail, take it very seriously. Rest assured, we will get to the bottom of this and fix it. We hope that you can find it in your heart to... More

Bracknell
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A lovely clean hotel with friendly staff in an ideal location. The staff on concierge desk are especially helpful and a huge thanks to corine who managed to get us alcatraz tickets! The rooms are nice and are serviced every day. Had an amazing time in San fransisco & would definitely stay here again. Thanks guys!

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Phoebewoof, Thanks for the nice review of your stay at Sheraton Fisherman's Wharf. We were pleased to see (but not surprised) that Corine was able to assist you. She and the entire concierge team are experts in making the impossible happen. Alcatraz tickets are a particularly difficult request in the summertime as they sell out 4-6 weeks in advance.... More

Birmingham, United Kingdom
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We came to San Francisco with Kuoni. This hotel is in a great location, close to Pier 39 and very easy access to downtown via trams and the road train. There is plenty to do here, I am so sorry to leave.

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Philip, We are so glad that you enjoyed your stay with us. Thanks for the nice comments about our location and clean rooms. We were sorry to see you go but be sure to come back soon. Sincerely, Michael Hirsch More

Sacramento, California
Top Contributor
139 reviews 139 reviews
17 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here two nights. We had two connecting rooms on the second floor including a corner room. The street noise in the morning was horrible: could hear trucks crashing around, back-up beepers, the works. Woke us up very early in the morning. Ask for a location away from the noise; maybe a more interior room. The rooms themselves were average.... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear MTLtravelerRD, Thanks for the review and nice comments about our location, staff and accommodations. Sorry that the room did not meet your needs. We are located on a full city block and am sure that we could have found you a room that better met your needs. It was a pleasure to serve you. We look forward to welcoming... More

Melbourne, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel and room were a little outdated, but relatively well kept and clean. The shower pressure in our room was terrible. We did complain to the service desk, and tried another room, however there was no change. There is no wifi in the rooms, only in the lobby area, which was inconvenient. The location is good, it is close... More

Was this review helpful? Yes
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear HTS, Thanks for staying with us and for your nice comments about the maintenance and cleanliness of the hotel. The decor we used during our recent renovation was somewhat retro - thus the dated comment. We will look into the shower pressure issue as this is a new one to us. We appreciate your patronage and look forward to... More

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Additional Information about Sheraton Fisherman's Wharf Hotel

Address: 2500 Mason Street, San Francisco, CA 94133
Phone Number:
Location: United States > California > San Francisco > North Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Fisherman's Wharf Hotel 4*
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Also Known As:
Sheraton San Francisco
San Francisco Sheraton
Sheraton Fishermans Wharf

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#40 Luxury Hotel in San Francisco
Hotel Class
Official Description (provided by the hotel)
Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more   less 
Number of rooms
531

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