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Sheraton Fisherman's Wharf Hotel

4.0 of 5 2500 Mason Street, San Francisco, CA 94133
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Sheraton Fisherman's Wharf Hotel
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Sheraton Fisherman's Wharf Hotel
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2,632 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Worcester, Massachusetts
Top Contributor
66 reviews 66 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed yesterday NEW

Room was spacious and attractively decorated. Somewhat small bathroom. Friendly and helpful staff. Stayed first week in February. Room on inner court was quiet, clean and comfortable. Excellent location--easy walk to Pier 39. Ideal for a post- or pre-cruise stay.

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Scottsdale
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

The front desk people were very nice and helpful. The rooms were fine, but small. Bed was comfy. The front of the hotel is located in like an alley so Uber or Lyft had a hard time finding where we were numerous times, just fyi. The location is great. I had gone on Priceline and got it for $150 a... More 

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1 review
2 of 5 stars Reviewed 2 days ago NEW

This is more like a 3.5 star motel Been recently renovated but barely Fourpoints standard. Extremely limited food and bev operation Tiny bathrooms No fridges in the room I dont understand how this can be classed as a Sheraton. Not to mention the room opposite had a barking handbag canine that yapped every time i moved

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Angus, Thanks for staying with us. We appreciate your patronage and your opinions. We strive to assure a good experience for all Guests. We encourage our Guests to let us know when something does not meet their expectations.and regret that we did not have the chance to address your needs during your stay. We hope that we will have... More 

Llandudno, United Kingdom
Top Contributor
52 reviews 52 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here at the beginning of February for 2 nights at the end of a cruise before flying home to the UK. Bright, clean hotel with very helpful staff on both the reception and concierge. Very convenient position for Fisherman's Wharf , Pier 39 , ferries for Alcatraz and the hoho buses. Wifi available in the lobby and you... More 

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Denise, We are glad that your stay at Sheraton Fisherman's Wharf was a good one. Thanks for pointing out our convenient location, well appointed, large rooms and amenities. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel was ok. We arrived early so they found a room and let us check in at 10 a.m. instead of the normal 3 p.m. My view was bad but I didn't spend my time looking out the window so it didn't matter. The hotel is in the perfect location for almost everything I wanted to sightsee and do.... More 

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Lataya, It was very nice of you to post this review of your stay. Sounds like a good trip with lots to do and see close by. We are glad that we were able to accommodate your early check in request so you could get the most done. We look forward to seeing you again. Sincerely, Michael Hirsch More 

stevenson ranch, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

My fiancé and I stayed at this hotel over Valentines weekend. As a seasoned world traveler the experience I encountered at this hotel was one of the worst ever. When we checked in the hotel clerk ran my credit card and it triggered a fraud alert. Once that was cleared up we were given our keys to the room. The... More 

Was this review helpful? Yes 2
Tampa
Top Contributor
102 reviews 102 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is like a maze once inside. It takes a lot of turns to get from your room to the hotel. I was on the top floor in a room that faced the street. We are in SF, so the street can be kind of loud. The walls are fairly thin so you will hear outside noise and your... More 

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear FL_Prelude, We are glad that you enjoyed your stay at Sheraton Fisherman's Wharf. Thanks for the 4 star rating and for sharing your experience here. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch More 

Toronto
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for a few days, over the weekend with family. Pros: 1. Location - very convenient for food and walking around Fisherman's wharf and PIer 39. We took the Powell/Hyde Cable Car ($6 per person - adults and kids) to the end of the line and walked back through Chinatown. Also near enough for a drive over the Golden Gate... More 

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear traveller1688, It was very nice of you to post this 4 star review of your stay at Sheraton Fisherman's Wharf. Thanks for pointing out great location, warm, inviting pool and, especially, our super service. We do try to accommodate our Guest needs whenever we can. Thanks for sharing your experience here and see you again soon. Sincerely, Michael Hirsch More 

Moruya, Australia
Top Contributor
53 reviews 53 reviews
45 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed here for 2 nights prior to joining a cruise ship back to Australia. The hotel is clean, comfortable, with excellent staff, reasonable prices and a great location. However, you can tell that it used to be a great hotel. Its just its age that's letting it down. Its now a little dog eared, dated and... More 

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear moruya, Thanks for the 4 star rating of your stay at Sheraton Fisherman's Wharf. It is great to know that you found our accommodations clean, quiet and comfortable. Sounds like our staff did a good job in selecting your room, too. Please note that our hotel received a makeover not long ago with a somewhat retro look. Some Guests... More 

Senior Contributor
36 reviews 36 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel was just what we were looking for on our recent visit to San Francisco: convenient location, reasonably priced, and relatively nice. We were walking distance to everything in Fisherman's Wharf. The hotel was older, but it had been nicely renovated. I would recommend this hotel.

Was this review helpful? Yes
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Jessica, We were excited to read your awesome review of your stay at Sheraton Fisherman's Wharf. Thanks so much for the 5 star rating and nice comments about our location and glad you found everything conveniently close by. It is also nice to know that our recent renovation was pleasantly received. It certainly was our pleasure to serve you.... More 

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Additional Information about Sheraton Fisherman's Wharf Hotel

Address: 2500 Mason Street, San Francisco, CA 94133
Phone Number:
Location: United States > California > San Francisco > Fisherman’s Wharf
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Fisherman's Wharf Hotel 4*
Number of rooms: 531
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Also Known As:
Sheraton San Francisco
San Francisco Sheraton
Sheraton Fishermans Wharf
Hotel Style:
#40 Luxury Hotel in San Francisco

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Staying in Fisherman’s Wharf

Neighborhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there's something for everyone at Fisherman's Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone's sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighborhood a true San Francisco treat.
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