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All 236 San Francisco hotels

Sheraton Fisherman's Wharf Hotel

4.0 of 5 Hotel   |   2500 Mason Street, San Francisco, CA 94133 (North Beach)
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Ranked #109 of 236 hotels in San Francisco
A recent review
3 of 5 stars reviewed yesterday
JDeavo Ashburton, New Zealand
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2,295 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (359)
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Ashburton, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

The rooms were clean, comfortable however a little dated. Breakfast was overpriced for what you got so I would recommend eating elsewhere such as the Boudin Bakery nearby. The location was great being very close to all of the restaurants/attractions on Fisherman's Wharf but I think the location was the only outstanding thing about it. There is free wifi in... More

Was this review helpful? Yes 1
The Netherlands
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

with the exception of the great location for tourists and the kindness of the reception staff, the rest was below expectations; tiny room, kitsch decoration and overcrowded breakfast with only one person to serve at peak morning time. Not recommended

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Mperez, While we were glad that our staff was friendly and acccomodating and our location convenient for all your needs, we regret that not everything was up to your standards. We do try to satisfy every Guest and take comments such as these to heart in order to make improvements. Thanks for staying with us. We hope that you... More

Grass Valley, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

I was disappointed with this Sheraton as most of the Sheratons are so classy. This is an old hotel but needs some remodeling to update the lamps and then make a bigger lounge area or a cocktail lounge Period. They only had a coffee counter then they also make drinks not fancy ones just gin and tonic type . The... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Miriam, We appreciate your business and comments. It is nice to know that our location, the fire pits and our staff were positive. Sorry that the decor did not meet your expectations. Where the hotel did receive a make over a short time ago, the theme was somewhat retro. Some Guests love it, some not so much. We will... More

coulsdon
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

On arrival was informed parking was an incredible $50 a day ! Was a Sunday afternoon and roads were very busy, and after a long drive just accepted what I considered to be an outrageous amount of money for a hotel guest to pay for parking. I had 2 days at hotel, so with tax that was over $100 to... More

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear LureMaster, Thanks for staying with us. We are sorry that you did not have a favorable experience here. Parking is expensive in San Francisco but our hotel does not charge more than similar hotels in the area. In fact, parking here is less expensive than at hotels in the downtown district. We regret that this was a surprise to... More

Dallas, Texas, United States
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

SFW was not my first choice on this business trip but its location relative to client meetings and compliance with our travel policies made this hotel a decent alternative. I must confess that I was thrown by the name, since the hotel is actually 2 blocks from Fisherman's Wharf and surrounded by a Radisson and large parking structure to the... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Steve, Thanks for staying with us. Where we were glad that you found our room service timely and good and room very comfortable, we regret that other aspects of your experience did not live up to your expectations. We will continue to look for ways to improve and thank you for the feedback. We look forward to the next... More

east yorkshire
Top Contributor
56 reviews 56 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hated the first room as over busy bus depot and beeping of reversing buses would have disturbed my sleep. However, the hotel moved us the next day and we had a pleasant quiet room. The hotel was clean, safe and had a small pool to cool off after sightseeing. Didn't use the restaurant as it was plain and basic- but... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear doncasterdarling, Thanks so much for the 4 star rating and nice comments. We are thrilled that we found a room to suit your needs and our staff was friendly and helpful. We love Boudin Bakery, too. It's been on Fisherman's Wharf since 1849. We look forward to welcoming you back. Make it soon. Sincerely, Michael Hirsch More

Illinois
Senior Contributor
23 reviews 23 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

If you want to be walking distance to Fisherman's Wharf, Pier 39, cable cars, Lombard Street and multiple souvenir shops, this is the hotel for you. Staff is absolutely amazing! I cannot begin to say enough nice things about the front desk staff, concierge staff and valet staff...every single one that I came in contact with was polite, friendly and... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Joyce, Thanks for the amazing review of your stay at Sheraton Fisherman's Wharf. We were smiling while we read about your experience with our staff members, clean accommodations and convenient location. We appreciate the kind words and look forward to welcoming you back. Sincerely, Michael Hirsch More

Zurich
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The location and my husband's rewards points is what brought us to this hotel. It was clean and convenient but could use a bit of a "facelift". Still, it was clean, quiet, and met our needs. Across the street there is a little shopping mall which has a Safeway grocery store which is convenient if you need to get some... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Zurich, We were happy to read that you had an enjoyable stay at Sheraton Fisherman's Wharf. Thanks for pointing out our convenient location, clean accommodations and, of course, the fire pits in our outdoor living rooms. Thanks a lot for sharing. Come back soon. Sincerely, Michael Hirsch More

Adelaide, Australia
Top Contributor
51 reviews 51 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We booked from Australia 7 months in advance through our travel agent, pictures looked good, but how wrong they can be ! This hotel is dated and tired, when you think Sheraton you usually think quality, certainly not in this case. No fridge, no mini bar, no separate shower, no room service before 5pm! We went to check in after... More

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Trip, We regret that your stay wasn't all that you expected. We reviewed your comments with our staff in order to better understand the situation and follow up. We hope that you will accept our apologies and consider a return stay in the future. Sincerely, Michael Hirsch More

Baton Rouge, Louisiana
Contributor
18 reviews 18 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

First time to the San Fran area and couldn't have picked a better place to stay. Room was spacious and clean and the bathroom, however, was small. (I don't like small bathrooms) Bed was comfortable, which is a plus. Staff was very friendly and curious of out-of-town travelers. Concierge was very helpful and even offered us a driver to take... More

Was this review helpful? Yes
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Stephanie, Thanks so much for this kind review of your stay at Sheraton Fisherman's Wharf. It was great to learn that you enjoyed our location, accommodations and, especially, our staff members. It was a pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch More

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Additional Information about Sheraton Fisherman's Wharf Hotel

Address: 2500 Mason Street, San Francisco, CA 94133
Phone Number:
Location: United States > California > San Francisco > North Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Fisherman's Wharf Hotel 4*
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Also Known As:
Sheraton San Francisco
San Francisco Sheraton
Sheraton Fishermans Wharf

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#40 Luxury Hotel in San Francisco
Hotel Class
Official Description (provided by the hotel)
Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more   less 
Number of rooms
531

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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