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Sheraton Fisherman's Wharf Hotel

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2500 Mason Street, San Francisco, CA 94133
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Sheraton Fisherman's Wharf Hotel
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Sheraton Fisherman's Wharf Hotel
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2,661 reviews from our community

Traveler rating
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    1,120
    699
    247
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Uxbridge, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here recently during a business conference. The hotel has a fresh and modern feel to it. The room was comfortable and spacious and staff were friendly and helpful. The location is within a few minutes walking distance to the Fisherman's Wharf area with all the restaurants, Pier 39, boat tours etc.

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Richard, We were delighted to read that your stay at Sheraton Fisherman's Wharf was such a positive one. Thanks for the four stars (and the five stars for location, cleanliness and service!) It is great to know that your business trip was enjoyable here. We look forward to your next trip to San Francisco. Let us know if we... More 

Oberhausen, Germany
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here for 3 nights in September last year. Probably the best thing about the Hotel is it's location close to Fisherman's wharf. But it's not up to the standard of other 4 Star Hotels and quite overpriced. My room was quite small, especially the bathroom was small and uncomfortable. Also the furniture looked really cheap and the room... More 

Was this review helpful? Yes
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Sebastian, Thanks for staying with us. We appreciate your patronage and will take your comments in mind as we plan future improvements. Sincerely, Michael Hirsch More 

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a great hotel - especially if you need 2 double beds! My friend and I stayed here with our 2 college age daughters for spring break. We were able to get adjoining rooms and everyone had their own bed! Important to us! The staff was incredible - from check in to concierge. We checked in late on a... More 

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Lee, We were thrilled to read your five star review of your stay at Sheraton Fisherman's Wharf. Thanks so much for the kudos about our staff, facility and amenities. We got a chuckle about your description of our concierge - I think I know who your talking about! It was a pure pleasure to serve you and your friends.... More 

Ashburn, Virginia
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I really liked this hotel. It was clean, simply decorated, and strategically located. The staff were very accommodating- thank you breakfast staff! I would definitely stay here again whether I was on business or pleasure travel. As a platinum member, I warranted a lovely amenity which was a fantastic surprise. Thank you SPG!

Was this review helpful? Yes
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Kris, It is always great to hear from our SPG Platinum Guests and nice of you to provide these nice comments about your experience here at Sheraton Fisherman's Wharf. We are glad that our staff members contributed to a lovely experience. We look forward to seeing you again. Make it soon. Sincerely, Michael Hirsch More 

San Francisco, California
Contributor
14 reviews 14 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was stunned to arrive at the parking lot of the hotel and see a GUEST PARKING rate of $50.00 a night! The highest per night rate I have ever seen. Having disclosed that, the property is excellent in location. The check-in staff was gracious and accommodating. The hotel is decades old but has been refurbished. Bathrooms are as small... More 

Was this review helpful? Yes 2
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear IFLYMAUI, Thanks for the nice comments about our locaton, our staff and accommodations. Glad that we came through for you. Hotel parking is provided as a convenience to our Guests. It is covered and with direct access to our lobby. The cost includes 24 hour in and out privileges. Where there are lower priced options in the area, please... More 

Edmonton, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Extremely Helpful staff. Great location, nice clean and comfortable rooms . Concierge was so helpful and booked us on some trips. This hotel was fantastic let us access parking early so we could take advantage of our full day tour.

Was this review helpful? Yes
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Mms25, Thanks so much for this four star review of your stay at Sheraton Fisherman's Wharf. It was very kind of you to share your experience here and for pointing out our easy access parking garage, extremely helpful staff and excellent location. Always nice to hear from our Canadian neighbors. Come back soon. Sincerely, Michael Hirsch More 

Surfers Paradise, Australia
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here a few nights. The staff were friendly and the room was clean. The lobby area was comfortable and they had cool places to sit outside with fire places also. There is also free wifi in the lobby area only which was a bonus. The only negative thing was that there was no bar fridge in the room... More 

Was this review helpful? Yes
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Ryan, Thanks very much for this five star review of your stay at Sheraton Fisherman's Wharf. We are pleased to know that you enjoyed your experience here and will be returning. We enjoyed seeing you and look forward to the next time. Sincerely, Michael Hirsch More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for 4 nights. The lobby area and gym are very nice. We stayed in the other building opposite the lobby. It was dated but the room dressings were nice and bed was comfy. The only thing was being on street level you could never fully open the blinds as people could see in. Also it was noisy... More 

Was this review helpful? Yes
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear kittycie, We were delighted to read that you had a great time here. Thanks for the four stars and nice comments about our comfortable rooms and attractive decor. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch More 

Chicago, Illinois, USA
Top Contributor
69 reviews 69 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Sheraton fisherman's wharf just one night when we arrived in San Francisco. The property is close to a lot of the tourist destinations along the wharf, but is a bit dated. It looks like a throwback to the 1970s with the colors, patterns, and wallpaper. Lighting is somewhat disheveled, with stains on the fabric of many... More 

Was this review helpful? Yes
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Matt, We are glad that you enjoyed your stay with us. We appreciate the nice comments about our convenient location and cozy outdoor living rooms with the fire pits. Please note that the decor that was selected for our recent renovation was somewhat retro. Some Guests love it and some not so much. We will count you in the... More 

Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is, of course, located near Fisherman's Wharf. Although tourists shouldn't spend too much time at the wharf, it is the center of tourism activity and is a hub of transportation to get to other areas of the city. We went on a hop-on, hop-off tour which departed nearby. Also, we were able to take a streetcar to easily... More 

Was this review helpful? Yes 4
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Bob, Thanks for this very thoughtful review. We are happy that you had a great time and glad that you shared it here. We appreciate you pointing out our convenient location, attentive staff and comfortable accommodations. It was certainly our pleasure to serve you. All of us at Sheraton Fisherman's Wharf look forward to welcoming you back. Sincerely, Michael... More 

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Staying in Fisherman’s Wharf

Neighborhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there's something for everyone at Fisherman's Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone's sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighborhood a true San Francisco treat.
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