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All 236 San Francisco hotels

Sheraton Fisherman's Wharf Hotel

4.0 of 5 Hotel   |   2500 Mason Street, San Francisco, CA 94133 (North Beach)
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Ranked #107 of 236 hotels in San Francisco
A recent review
3 of 5 stars reviewed yesterday
bluewater08 Halifax, Canada
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2,163 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Halifax, Canada
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed yesterday NEW

I usually love staying at Sheraton hotels. I'm a Starwood member and found that the room I stayed in was just ok. Not great. Very basic for the high price. The concierge and front desk staff were amazing and helped us score Opening Day tickets for the Giants game. They also handled check in and check out really efficiently. I... More

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Chicago, Illinois
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here in April 2014 with wife and kids. Hotel looks to be recently renovated in key areas such as lobby, pool, hallways, elevators, rooms, courtyards. I really like the design of the hotel with a private driveway of sorts, underground parking, and most rooms facing one of the courtyards instead of the street. Rooms were somewhat small, with beds... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear ChicagoTraveler, What a nice review! Thanks so much for the 4 star rating and the kind words about our decor and the pool. Coming from Chicago, it must have been a nice change from this winter's weather. It was a pleasure to serve you and your family. Please come back to Sheraton Fisherman's Wharf to see us again. Sincerely,... More

Orlando, Florida
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Mainly stayed at the Sheraton due to its location close to Fisherman's Wharf. It was an easy walk to many tourist attractions. The hotel is a bit dated though and there was no fridge in our standard room which we didn't realize till checking in. They did allow early check in which we appreciated and the valet was very helpful... More

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Manila
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The reason I chose this hotel was because I saw in the Agoda map that it's near all the major attractions in Fisherman's Wharf. I regret doing so. Everything was a mistake. This hotel is outdated and needs to be demolished! First, I booked 2 King Rooms in Agoda but upon arrival they put us on the 3rd floor with... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear PickyTraveller, Thanks for staying with us. We are glad that you found our location perfect for your visit to Fisherman's Wharf. We regret that some aspects of your experience did not meet your expectations. We will certainly keep your feedback in mind as we make improvements. We hope that you will consider a return visit. Sincerely, Michael Hirsch More

san diego
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Since the last time I was here, this place has improved quite a bit. This time I received much better service all around, with the exception of the concierge (see below). Among the selling points here is its affordability and for business travelers, the morning only shuttle service to downtown, and by shuttle I mean a town car (see below)... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear halo, Thanks for the 4 star review of Sheraton Fisherman's Wharf. We are glad that you found the overall service satisfactory. Sorry for the mix up with our concierge. We hope to see you again soon. Sincerely, Michael Hirsch More

Omaha, Nebraska
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for one night on the tail end of a wine-trip. Got a great deal on priceline and ended up here. The location is great - close to the Warf and lots of restaurants. They were able to check us in early and didn't try to get a fee for that which is nice. The room was a bit... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Balvenie, Thanks for the 4 star review and nice comments about your stay at Sheraton Fisherman's Wharf. We are glad that you liked our location, accommodating staff and clean hotel. We were very happy to read that you will be returning. Come back soon. Sincerely, Michael Hirsch More

Seoul, South Korea
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I stayed twice in this hotel with my family. Obove all, I liked the bright colored painting on walls and good service. The room was pleasant as well, and I especially enjoyed the sofa with fireplace outside of hotel lobby.

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear jeeinjang, Thanks for staying with us again. It was nice to have you and your family back. We loved reading your 4 star review and learning how much you enjoyed your experience. Please come back to see us again at Sheraton Fisherman's Wharf. We will forward to greeting you again. Sincerely, Michael Hirsch More

prestonian lancashire
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We have had an excellent 14 day holiday on west coast of America staying at a different hotel most nights. we had some excellent holidays but the Sheraton despite our expectations was the worst and certainly did not meet our expectations, As it was a fly drive holiday Car parking at 50 dollars a night Even if you leave at... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear angela, Thanks for staying with us. We are sorry that your experience was less than you expected. We will work hard to address any shortcomings. Please consider a return visit. Sincerely, Michael Hirsch More

Ypsilanti, Michigan
1 review
4 of 5 stars Reviewed 6 days ago NEW

This was our first trip to San Francisco and we stayed at the Sheraton for 4 days. I didn't know what to expect as the reviews were mixed, but overall we had a great experience. We arrived a few hours early and were checked into our room immediately. We stayed on the 4th floor which was extremely quiet. I found... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear mrscarrie, We really enjoyed reading your review of Sheraton Fisherman's Wharf. Great to know that you had a good stay with a nice, quiet room, intereacted with our friendly staff and topok advantage of our great location. Thanks for sharing. Come back soon to see us. Sincerely, Michael Hirsch More

England
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed for 2 nights. Should have been 3 but flight delayed 24 hours. Paid for 3 nights but told cancellation was 72 hours so could not have refund offered 2 free breakfasts each day but 4 in party so 25 dollars each to pay breakfast was adequate. Hotel location is great so close to all. Clean and tidy Rooms ok... More

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear dave, Thanks for staying with us and sharing your experience. We appreciate the 4 star rating and the kind words about our location, the fire pits and clean rooms. It was great to read that you enjoyed your stay and will be returning to Sheraton Fisherman's Wharf. We'll be here to welcome you back. Sincerely, Michael Hirsch More

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Additional Information about Sheraton Fisherman's Wharf Hotel

Also Known As:
Sheraton San Francisco
San Francisco Sheraton
Sheraton Fishermans Wharf
Address: 2500 Mason Street, San Francisco, CA 94133
Phone Number:
Location: United States > California > San Francisco > North Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#38 Luxury Hotel in San Francisco
#92 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Fisherman's Wharf Hotel 4*
Official Description (provided by the hotel):
Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more   less 
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