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All 239 San Francisco hotels »

Sheraton Fisherman's Wharf Hotel

4.0 of 5
2500 Mason Street, San Francisco, CA 94133
Hotel amenities
Sheraton Fisherman's Wharf Hotel
Ranked #107 of 239 hotels in San Francisco
3.5 of 5 stars 1308 Reviews
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1,308 reviews from our community

What travelers say about this hotel
  • Great location(76)
  • Fire pits(60)
  • Cable car(57)
  • Very friendly(29)
  • Union square(23)
  • Very nice(22)
  • Lobby area(17)
  • King bed(16)
  • Would definitely stay(11)
  • Concierge desk(11)
Traveler rating
    255
    537
    318
    127
    71
Only show reviews for Family (270) | Couples (419) | Business (120)
Date Rating
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW via mobile

Super comfy beds. Yummy cupcakes sold in lobby. Relaxing firepits with ratan seating outside hotel. DO NOT PAY PAY$45 for valet parking at hotel! Public parking for $32 right down street. Also make sure you are booking breakfast package/rate if you plan to eat at hotel, otherwise its $24.95 for buffet. If book through 3rd party like priceline or expedia,... More

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Greenbrier, AR
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 27, 2012 NEW via mobile

We stayed there the last night of our honeymoon. Booked through Priceline so it was fairly cheap but our room was very noisy. The room was pretty nice & clean. The outdoor fireplaces were nice.

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See 2 more reviews by jt_28 for San Francisco
Jakarta
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 26, 2012 NEW

No SPG floor/room and any priviledge (gold member). There was a half night black out in April that hit the hotel. We arrived at the hotel all pitch dark trying to park our car in the basement parking lot (paid). We're initially glad since the hotel lobby and hallways were well lit, but to our surprise the room was pitch... More

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Romford Essex
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 25, 2012 NEW

Wonderfull location - a stones throw from Peir 39 and the waterfront. Rooms lovely, clean and spacious - staff very friendly and helpful. Food good and plentiful.

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Seattle
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 23, 2012 NEW
1
person found this review helpful

This is a nice hotel, right in the heart of Fisherman's Wharf. The rooms were clean, the beds comfortable and it is close to everything. The only problem I had with it, was finding out (at 2:00am, after several long flight delays), that there was no Free WiFi in the rooms. Actually at that time it sounded like there might... More

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SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review
May 24, 2012

Dear Sailor1, thank you for reviewing our hotel and for your kind comments on our location, room cleanliness and our new comfy Sheraton Sweet Sleeper beds. I do apologize there was some confusion as to our WiFi service as we were in the process of converting to a new fiber-optic high speed system during your visit where the system was... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 23, 2012 NEW

Great hotel to stay in. The rooms were clean and spacious. Great location in Fishersman's Wharf, close to everything on the wharf, cable cars to take you to places like Union Square and only walking distance from beautiful places like Chrissy Fields (best view of the Golden Gate Bridge) and Palace of Fine Arts.  The only downfalls were the excessive... More

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SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review
May 24, 2012

Dear Mereecraig, thank you so much for the 4-star review of your stay at our hotel and the kind comments on our room cleanliness / spaciousness, and our convenient location to some of San Francisco's marquee attractions. I hope you will return soon and I wish you safe travels and warm regards, More

Blackwood, New Jersey
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2012

Was on vacation with my wife and friends. Spent 5 days at this hotel and over all we had a very good experience. The hotel was centrally located, clean, quiet, and we all slept very well. The hallways and décor are little dated but not too bad. We did have a sleep sack go missing while the room was being... More

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See 5 more reviews by David J for San Francisco
SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review
May 23, 2012

Dear David_J, many thanks for taking the time to review your recent stay at our hotel and for the 4-star rating of the experience. I was pleased you enjoyed our central location, hotel cleanliness and sleep quality and do apologize we did not follow-up on the missing item in your guest room. Please feel free to contact my office so... More

Chicago, Illinois
Senior Contributor
33 reviews 33 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 22, 2012
1
person found this review helpful

The Fisherman's Wharf area is the tourist hot spot of the city. The Sheraton hotel itself is a bit dated on the inside so don't stay here if you are expecting Westin-like quality. I was fortunate enough to get the Presidential Suite twice and that was huge, but the rest of the rooms are very average. The best feature of... More

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See 13 more reviews by TravelBunnyFooFoo for San Francisco
SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review
May 23, 2012

Dear TravelBunnyFooFoo, thank you for taking the time to review your recent stay at our hotel and for the 4-star rating! I was pleased to hear you enjoyed staying in our spacious Presidential Suite and that you were able to experience some of our unique attractions in the area, such as the Buena Vista and Ghirardelli Square. Thanks for the... More

bangkok
Senior Contributor
35 reviews 35 reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 22, 2012

Ok where do I begin...hotel location and SPG brand has always been my favorite. The room was spacious but the bathroom was tiny but the worst thing is stains on a bathroom's wall. I thought it was some sort of design at first but when I took a good look, seems like they tried really hard to clean it but... More

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See 2 more reviews by nimy for San Francisco
SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review
May 23, 2012

Dear Nimy, thank you for reviewing your recent stay with us and for your kind comments on our friendly staff. I most certainly will pass your remarks on to our service team. I do apologize there was a scuff mark on the bathroom wall vinyl in your guest room and I will review this with our Engineering team to insure... More

UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 22, 2012

Nice looking room. Nice decor, linen, etc Could hear people walking on floor above. Windows were very thin, could hear cars and people outside. Doors didn't seal very well, could hear people banging doors till all hours. In the morning the cleaning staff would have loud conversations in corridor. Breakfast not included so can't comment. Doubt we would return!!

Was this review helpful? Yes
SheratonGM, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review
May 23, 2012

Dear Jimbob2010, thank you for providing an online review of our hotel and my apologies you were disturbed by noisy upstairs neighbors. We do offer upper floor, interior courtyard rooms that are idea for light sleepers, so please feel free to contact my office before your next visit so I can personally block one of these very quiet guest rooms... More

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Additional Information about Sheraton Fisherman's Wharf Hotel

  • Sheraton San Francisco
  • San Francisco Sheraton
  • Sheraton Fishermans Wharf
Address: 2500 Mason Street, San Francisco, CA 94133
Price Range: $$$

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Sheraton Fisherman's Wharf Hotel
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