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Sheraton Fisherman's Wharf Hotel

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2500 Mason Street, San Francisco, CA 94133
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Sheraton Fisherman's Wharf Hotel
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Sheraton Fisherman's Wharf Hotel
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2,865 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Portland, Oregon
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

We chose this hotel for the location close to the Wharf....showing our kids SF for the first time. The location is GREAT...walking distance to everything on the wharf and the cablecar line to get anywhere. HOWEVER it was grossly overpriced for what we got. The room was clean and comfortable but much smaller than we thought. We reserved two Queen... More 

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North Carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was a great location to almost everything at the Wharf area. Just a couple of blocks to Pier 39, or streetcar pickup/drop off, shopping mall, café for breakfast, or car rental. We rented a car one day to go over to Hwy 1 and travel down the coastline to Monterey. It was beautiful scenery. Hotel rooms were clean and... More 

Was this review helpful? Yes
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Nancy, All of us at Sheraton Fisherman's Wharf loved what you had to say about us! Thanks for pointing out how well our housekeeping staff took care of you. Sounds like your visit to San Francisco was very pleasant. Thanks for staying with us. Come back soon. Sincerely, Michael Hirsch More 

Kansas City, Missouri
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

In the end I chose this hotel because the price with parking was pretty good and near the wharf seemed like a better choice than union square. I was happy with the decision. The lobby is nice and has a good buzz with many international guests. The rooms are not fancy but they are nice and clean. Views aren't great... More 

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear pbthec, Thanks for the four star rating and nice comments about your stay at Sheraton Fisherman's Wharf. We were pleased to read that you had a good time with us. Sounds like our parking package was a good choice. Glad everything worked out well. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely,... More 

Level Contributor
81 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Travelling with a sports team challenges some hotels at check-in but this was easy. Hotel is well kept up, my room spotless. TV remote failed 2nd day and service attended your immediately very busy hotel in great location. Parking is expensive but at market for this area

Was this review helpful? Yes
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Logan, We are glad you and your teammates had a great time at Sheraton Fisherman's Wharf. Thanks for the four stars. We appreciate your kudos about our clean, comfortable rooms, easy check in and responsive staff members. It was great to have you with us. Do come again. Sincerely, Michael Hirsch More 

West Kelowna, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Dealt with the Manager there he was great to deal with. The Location of this hotel is ideal for being down town. Frustrated because when we booked it on the phone the reservation desk advised parking and like all Sheraton hotels your high speed internet is included with your stay. Well when we got there parking is $60 for the... More 

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Cody, Thanks for staying with us and for your feedback. We are glad that your interactions with our staff were positive and the pool looked inviting. Sorry about the miscommunication with reservations about some of our services. All Starwood Preferred Guests get free in room internet when they book via our web or mobile channels. It was our pleasure... More 

The Hague, The Netherlands
Level Contributor
743 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 487 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Sheraton Fisherman's Wharf is just one block away from the Wharf and thus very well located. It is also close to two Cable car stations which will take you to downtown. On the Wharf and Pier 39 there are many shops and restaurants, a few of which even quite good (e.g. Boudin, Fog Harbor can be recommended). Parking is... More 

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Hermes, Thanks for the four star rating and nice comments about your stay at Sheraton Fisherman's Wharf. We enjoyed the beehive analogy. It brings to mind an image of a group of workers collaborating to make a sweet product that everyone loves. It was kind of you to post this. We look forward to seeing you again. Sincerely, Michael... More 

Fort Worth, Texas
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The rooms were very nice but a little pricey if on a budget. They have underground parking garage but there is a street car and bus stop right outside hotel. Only a short walk to the warf and pier 39. Also one of the cable cars line is only a few blocks away. Very convenient location with many shops and... More 

Was this review helpful? Yes
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Texas Traveler, Thanks for the four star review of your stay at Sheraton Fisherman's Wharf. We are glad that you liked your room and our convenient location. There is so much to see and do in this area. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We've stayed at this hotel at least four times now, and we have enjoyed ourselves every time. The staff is friendly and helpful. The rooms are always clean. There is nothing like sitting next to their outdoor fire pits and enjoying a bottle of champagne. We love that this place is close to Fisherman's Wharf and that there is a... More 

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Raggabug, It was great to see you again and thanks for this nice posting. We loved your description of sitting in our outdoor living rooms next to a fire pit enjoying champagne! Can't think of a better way to relax. All of us at Sheraton Fisherman's Wharf thank you for your continued patronage. We look forward to your next... More 

Scotland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A good location with nice, spacious rooms. The whole place could do with redecorating though. It's not shabby at all just a little tired. We were there for a week and really just used the room as a base for exploring the city. As such it was just fine. The rooms were big and clean with a comfortable bed. My... More 

Was this review helpful? Yes
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Hamicus, We appreciated the four stars and kudos about your stay at Sheraton Fisherman's Wharf. Thanks for pointing out our great location, spacious, comfortable rooms and clean facilities. Our hotel was refurbished a short time ago with a somewhat retro theme. Some Guests love it, some not so much. We will count you in the latter group and keep... More 

Chino Hills, California
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here for three nights with my family on a little vacation. I want to start out by saying that I booked this property based upon its location to pier 39 and some of the other local attractions. That's kind of where the love affair ended. My first experience with the hotel was when they told me that it... More 

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Jsaxm, Thanks for staying with us and for your feedback. Yes, we do read all reviews as we truly care what you think. It is nice of you to point out our great location and friendly staff. Parking prices are similar to those at other hotels in this area and less than those in the downtown district. Hotel Guests... More 

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Hotel Review Summarization

What travelers say

  • Fire pits(31)
  • Cable car(18)
  • Very nice(15)
  • Great location(10)
  • Very friendly(3)
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Staying in Fisherman’s Wharf

Neighborhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there's something for everyone at Fisherman's Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone's sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighborhood a true San Francisco treat.
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