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All 236 San Francisco hotels

Sheraton Fisherman's Wharf Hotel

4.0 of 5 Hotel   |   2500 Mason Street, San Francisco, CA 94133 (North Beach)
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Ranked #108 of 236 hotels in San Francisco
A recent review
5 of 5 stars reviewed 3 days ago
T-Junction Kuwait City, Kuwait
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2,311 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (362)
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1 review
1 of 5 stars Reviewed yesterday NEW

The room has no amenities, they charge you for the WIFI at an outrageous price, the room paint and ceiling coating was cracked, mildewed and peeling and smelled. The room A/C was 6 inches from bed and did not cool room. The bathroom door could not close with a towel on the room and no wash basin in toilet area... More

Was this review helpful? Yes 1
Kuwait City, Kuwait
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

In the heart of the action, steps away from the Fishermen's Wharf and Pier 39. My family and I stayed there for two nights and we loved it. We took two connecting rooms and it felt great. Spacious room with couch, tables, seats and coffee machine. Small bathroom and small closet but very functional and met all the needs. Loved... More

Was this review helpful? Yes 2
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear T-Junction, We were delighted to read your review of Sheraton Fisherman's Wharf. Thanks so much for the 5 star rating and nice comments about our spacious rooms and our outdoor living rooms with fire pits. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch More

High Wycombe, United Kingdom
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Nothing special here, but to be fair nothing bad either - it's an ok hotel. Perhaps unique to this review, I was asleep in his hotel when the Napa earthquake woke me at 3am on 24th August, so I can confirm it is well built! Rooms are average, it's an old building that has been maintained reasonably well - comfortable... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Matt, First of all, we are glad that you felt safe here during the recent seismic activity. The building is very stable for this type of event with a low profile and flexible structure. Taller buildings that are made with static supports (i.e. steel and brick) fare less well during those times. We are also happy to read that... More

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

My family of 4 stayed at the Sheraton Fisherman's Warf in August on points. The hotel was conveniently located and clean. Our original room looked out on the bus depot so was very loud, however when we asked to be moved we were easily accommodated.

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Carmar, Thanks for staying with us. We are pleased to know that you enjoyed your experience here. Sounds like our location really contributed to a pleasant experience. It was our pleasure to serve you. We look forward to the next opportunity to accommodate you. Sincerely, Michael Hirsch More

Ottawa
Top Contributor
83 reviews 83 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We had a one-night stay while enroute to a local time share residence, and found this Sheraton to be reasonably priced for its excellent location to waterfront attractions but over-priced for its condition. Check-in was slow with only 2 persons at the multiple check-in desks with an increasing line-up of incoming guests, as check-in staff were answering questions better posed... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Michael, Thanks for sharing your experience with us. We are glad that you found the hotel clean and convenience for your sightseeing needs. Sorry that the decor left something to be desired. Our hotel was updated a short time ago with a somewhat retro theme. Some Guests love it, some not so much. We will count you in the... More

Melbourne, Australia
Top Contributor
51 reviews 51 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

For location, it's hard to go past this hotel. Fisherman's Wharf is at your doorstep, as is the streetcar. The outdoor spaces are great gathering spots and perfect for a drink. The lobby however is very noisy and a hard spot to make use of the free wi-fi. Check-in was also difficult because of the amount of foot traffic -... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear heags, Thanks for staying with us. We are glad that you liked our location and our outdoor living rooms with the fire pits. They are certainly popular! Sorry that the ambient sounds were disturbing. We are in a busy area but can work with Guests who are sensitive to find alternative locations that may better suit your individual needs.... More

Sausalito, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Hotel has recently been improving guest rooms with new larger TVs and other upgrades. Ask for an SPG Room for your next stay. Great pool, courtyard and fire pits!! Concierge desk was very helpful with recommendations.

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Charliebugs, Thanks so much for the great review of your stay at Sheraton Fisherman's Wharf. We were thrilled that you got to experience our Deluxe room upgrades with the larger TV's, iPod docking stations, refrigerators, upgraded bath amenities, etc. They are quite popular with our Platinum and Gold SPG members but are also available as an upgrade option. It... More

Pataskala, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent a week at the Sheraton at Fisherman's Wharf and had a wonderful time and experience. From the time we checked in, until the time we checked out - it was perfect! Couldn't have asked for a better location - no need to have a rental car as everything is easily accessible from here. This was our first trip... More

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear HappyTraveler, We were thrilled to read your great review of your stay at Sheraton Fisherman's Wharf. Thanks for pointing out the fantastic service you received from Jhay Jhay and Harvey. They are very knowledgeable and happy to share their insights on San Francisco. Sounds like location, service and accommodations made the trip memorable for you. Thanks for sharing your... More

Canterbury, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great Hotel, Great staff, Great café within the Hotel, Great position, Great facilities, Great rooms. Yes the noise from the road was noisy ish on some of the night time, but these were the street cleaning team keeping the place extremely clean and rubbish free. My family and I loved this hotel. Everything was clean and tidy, well kept and... More

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Dawn, Sounds like you really made the most of your trip to San Francisco! Thanks for the fantastic review and nice comments about Lucy and Jhay Jhay. Great to know that they helped to make your experience memorable. It was our pleasure to serve you. Please come back again. Make it soon. Sincerely, Michael Hirsch More

Phoenix
Contributor
15 reviews 15 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

This property faces a couple of significant challenges. This first problem is service related. I tried to check in early. The told me the room was not ready, but it would be available at noon and they would call me. So far, so good. I did some things and returned at noon. They said they did not have a room... More

Was this review helpful? Yes 2
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear RandomWalkTraveler, Thanks for staying with us. We appreciate you choosing our hotel. Although we did accommodate a check in prior to the standard check in time, we regret that you were left with the impression that we accommodated other Guests prior to you. This was most likely due to the room type reserved not vacating early. We hope that... More

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Additional Information about Sheraton Fisherman's Wharf Hotel

Address: 2500 Mason Street, San Francisco, CA 94133
Phone Number:
Location: United States > California > San Francisco > North Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Fisherman's Wharf Hotel 4*
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Also Known As:
Sheraton San Francisco
San Francisco Sheraton
Sheraton Fishermans Wharf

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#40 Luxury Hotel in San Francisco
Hotel Class
Official Description (provided by the hotel)
Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more   less 
Number of rooms
531

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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