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All 236 San Francisco hotels

Sheraton Fisherman's Wharf Hotel

4.0 of 5 Hotel   |   2500 Mason Street, San Francisco, CA 94133 (North Beach)
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62%
Ranked #108 of 236 hotels in San Francisco
A recent review
3 of 5 stars reviewed yesterday
hts_24 Melbourne, Australia
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2,325 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (353)
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Melbourne, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel and room were a little outdated, but relatively well kept and clean. The shower pressure in our room was terrible. We did complain to the service desk, and tried another room, however there was no change. There is no wifi in the rooms, only in the lobby area, which was inconvenient. The location is good, it is close... More

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San Leandro, California
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed at the Sheraton two nights Sunday - Tuesday. First impression was not good........I asked the valet if I was going the right direction for self parking. He never stopped walking, gave a small nod and pointed the direction I was already driving. Self parking was easy, but I was not happy with the $50 per night rate. Made the... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Mz K, We were thrilled that Jhay Jhay made your stay here so enjoyable. Thanks for the 4 star rating. Glad that your birthday trip with family was so pleasant. Please come back to see us again. Sincerely, Michael Hirsch More

Ardmore, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Great location for access to Fisherman's Warf! With six guys we needed a place that would allow us to experience all that the Warf is without cab rides and long walks. The hotel was very clean but did need some updating!

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Andrew, Thanks for sharing your experience at Sheraton Fisherman's Wharf. We were pleased to see the 4 star rating and enjoyed reading your comments about the hotel's convenient location and cleanliness. Our somewhat retro theme lends itself to bipolar reactions - some love it, some not so much. We are in the process of planning the next round of... More

Turlock, California
Top Contributor
82 reviews 82 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here so we could walk to the Craft fair at Fort Mason. Quite a hike over there but good exercise. Perfect location for the main wharf area and Pier 39. Again a good walk to the Ferry Building. We are walkers. Nice parking right under the hotel $50 Hotel was clean with a nice bed. No problems. No excess... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Debbie, Thanks a lot for the great review of your stay at Sheraton Fisherman's Wharf. It was nice to know that you enjoyed our location and clean, spacious rooms. Fort Mason and the Ferry Building are each about one mile away. Good for you! It was great to have you with us. Come back soon. Sincerely, Michael Hirsch More

Phoenix, Arizona
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Our stay at Sheraton Fisherman's Wharf was booked at the last minute when making a quick weekend trip to San Francisco. The hotel was okay, but it is desperately in need of a facelift. We had a ground floor room and we couldn't open our curtains because we were on the same level as people walking by on the sidewalk,... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Slaniergraham, Thanks for staying with us. We are glad that you found our lobby fun and our fire pits inviting. We appreciate your other comments and will look into areas that may need more attention. We look forward to welcoming you back. Sincerely, Michael Hirsch More

Top Contributor
52 reviews 52 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We based our stay on the reviews of TripAdvisor for this location and were not disappointed. While the rooms may need some updating, they are clean and cheery. The only complaint we really had was the lack of the room being vacuumed before our arrival. The concierge staff are extremely helpful and always willing to assist hotel guests. The fire... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear nclcrl, Thanks so much for the 4 star rating and nice comments about your stay with us. We were glad that you liked our location, cheery rooms and, of course, the fire pits. It was also great to read that our concierge team made good recommendations of what to do and see. We are excited that you will be... More

Saugus, CA
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a great time during our stay at the Sheraton. We were able to check in early and Maggie at the front desk had cookies and milk sent up for the kids and sent wine for us! She totally went above and beyond. All staff were friendly. The concierge helped us decide on restaurants and reserved a car for... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Amy, Thank you, Amy, for the 5 star rating and very nice comments about your stay. We were thrilled to hear that our staff, especially Maggie, was able to make the experience extra special. We all look forward to seeing you and your family back at Sheraton Fisherman's Wharf soon. Sincerely, Michael Hirsch More

Manchester, United Kingdom
Top Contributor
76 reviews 76 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed recently for 3 nights, found it was within easy walking distance to Fisherman's Wharf and pier 39. The hotel is adequate, we were a party of 3 adults and the room was big enough for us. We stayed at 4 hotels in California and 1 in Las Vegas and found the Sheraton the only one charging for room... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Amanda, Thanks for staying with us. We appreciate the positive feedback about our location and helpful staff members. It was a pleasure to serve you. Please come back to see us again. Sincerely, Michael Hirsch More

Portland, OR
Top Contributor
86 reviews 86 reviews
43 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

As many have mentioned, this is a great location for tourists - 2 blocks gets you to the bay, near Fisherman's Wharf (5 minutes walk), Ghiradelli Square (10 minutes), Pier 39 (5 minutes) etc. Tons of restaurants and shops around, and central location for catching bus or trolley to another district. Also on the plus side - rooms appear recently... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear physicsmom, Thanks for pointing out our great location, attractive room decor, comfortable rooms and friendly staff. We are glad that we were able to contribute to an enjoyable stay. Please note that it is customary for San Francisco hotels to offer a la carte room pricing plans but we do offer some packages that include amenities like breakfast, parking... More

Oxfordshire
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Perfectly located for Fishermans warf, Pier 39 and 33 for Alcatraz trips and also all MUNI transports right outside. Our room over looked the pool and had a small balcony which was lovely but some rooms are right on the busy roads, so ask where your room is situated. Small pool area, only 4 loungers that weren't broken and right... More

Was this review helpful? Yes
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Carol, Thanks for the 4 stars and the nice comments about your stay at Sheraton Fisherman's Wharf. It is great to know that our location and rooms met your expectations. Thanks for pointing out the issue with the pool furniture. It has been addressed. It was a pleasure to serve you. We look forward to welcoming you back. Sincerely,... More

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Additional Information about Sheraton Fisherman's Wharf Hotel

Address: 2500 Mason Street, San Francisco, CA 94133
Phone Number:
Location: United States > California > San Francisco > North Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Fisherman's Wharf Hotel 4*
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Also Known As:
Sheraton San Francisco
San Francisco Sheraton
Sheraton Fishermans Wharf

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#40 Luxury Hotel in San Francisco
Hotel Class
Official Description (provided by the hotel)
Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more   less 
Number of rooms
531

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