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Sheraton Fisherman's Wharf Hotel

4.0 of 5 2500 Mason Street, San Francisco, CA 94133
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#109 of 236 Hotels in San Francisco
2,391 Reviews 3.5 of 5 stars
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Sheraton Fisherman's Wharf Hotel
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Sheraton Fisherman's Wharf Hotel
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2,391 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nuneaton, United Kingdom
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great location, we stayed a night before our cruise and three nights after. Everyone was very helpful and pleasant. Rooms are light and airy, coffee machine in the room which was great. A very busy hotel and could do with wifi being free in the room as it made the bar area very busy and not at all relaxing. Nice... More

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Paris
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just stayed one night on the way back from Napa valley, very convenient location near the piers, can walk to Golden Gate, quick taxi to downtown or Union Square. Hotel was very very busy, check in took some time. Room quite large, tilted windows giving a kind of beach house ambiance - I think this is the objective of the... More

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Norwich, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was our first visit to San Francisco and after a bit of research we decided to stay in Fisherman's Wharf. Just a few minutes from Pier 39 and 10 minutes walk to Alcatraz Landings. The hotel also is very close to the F trolley street car which goes down the Embarcadero and all the way up Market Street near... More

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Jamie, It was very nice of you to post this great review of your stay at Sheraton Fisherman's Wharf. Thanks for pointing out our great location, friendly staff members and our outdoor living rooms with the fire pits. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch More

Bournemouth, United Kingdom
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

My husband and I spent 3 nights at the Sheraton during our honeymoon. When we arrived the queue at reception was rather long and there was only one employee behind the desk, after almost 12 hours in a car this was a bit frustrating. The lobby area is fairly nice and decoration is ok. The lobby is very busy with... More

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Sand, Thanks for staying with us. We were pleased that you found our location and our people just right for your needs. We regret that the room fell short of your expectations. Had we known, we would have worked hard to find something that better suited your needs. We hope that you will consider a return visit on your... More

Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Good: -Without exception, the staff were superb. -The location is great. -Comfy bed and pillows -Huge TV! Bad: -Cost. The location is great, but considering the list if other "bads" I'm about to list, it's extortionate. -The windows and doors are woefully inadequate considering the proximity of the hotel to the road. For the price we paid, the hotel needs... More

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Chris, Thanks for staying with us. Let's start out with the good part. We appreciate the kudos for our staff, our comfortable rooms and great location. Glad that you enjoyed these aspects of our hotel. So sorry that the other aspects did not meet your expectations. The decor that was selected is somewhat retro in theme. Some Guests love... More

Swansea, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here with family great location for all attractions staff very friendly, had 2 double beds in room, were on 2 nd floor which was quiet, only negative was size off bath tub not built for relaxing also could put better coffee machines in room, place spotless would stay again

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Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Amanda, Thanks for the 4 star rating and nice comments about your stay with us. It is great to hear that our hotel provided the right combination of clean, quiet and fun for your trip to San Francisco. It was our pleasure to serve you. Come back soon. Sincerely, Michael Hirsch More

Southern California
Contributor
13 reviews 13 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was nice, as was the staff. Our room was clean with comfortable beds. Unfortunately the bathroom was teeny tiny with hardly enough room to turn around. After reading some of the reviews about the noise level, we asked for a quiet room. We were given an interior room with a view of other rooms and an enclosed roof... More

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear BeachGirl, It was very nice of you to share your experience at Sheraton Fisherman's Wharf here. We are glad that you enjoyed your stay especially our nice staff members, quiet, clean room and a location second to none. Sounds like a nice trip. It was our pleasure to serve you. We look forward to your next visit to San... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

When we usually go to St we usually stay downtown. This time we stayed at Fishermans Wharf and we had a great time. The Sheraton staff was terrific from check in to car valet to bell man. The room was terrific, nicely decorated and very comfortable. Great location by the wharf. If staying at Fishe r man's Wharf the Sheraton... More

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Joe, Thanks so much for the 5 star rating. We were thrilled that you selected Sheraton Fisherman's Wharf and glad that you found our hotel so comfortable and welcoming. We agree that there is so much to do in this area. You'll have to come back again to see the rest of the sights here. Sincerely, Michael Hirsch More

Phoenix, Arizona
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Stayed in a king room on the fourth floor; very large by SF standards. Great location, 2 blocks from Fisherman's Wharf. You can get to every shop and activity with a very short walk. The rooms have been updated recently, but the shower/bath still appears to be dated. Overall the room was clean, large, and made for a great base... More

Was this review helpful? Yes
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Josh, We appreciate you sharing your experience at Sheraton Fisherman's Wharf here. Thanks for the kudos about your room size, cleanliness and decor. Glad that you found our location perfect for your needs. It was our pleasure to serve you. Please come and see us again soon. Sincerely, Michael Hirsch More

Senior Contributor
27 reviews 27 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

The Bsy area Sheraton is located near Fishermans Wharf and Pier 39. It is conveniently located near Ghiradelli Square, China Town, the historic trolley car, and other landmark sites. Clean lodging, courteous staff, and concierge service available.

Was this review helpful? Yes 1
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear mccaslandt, Thanks so much for the 5 stars and nice comments about our staff and housekeeping services. It is nice to know that our location was perfect for your needs. By the way, Otis Redding who wrote "Sittin' Dock of the Bay" was referring to a dock in Sausalito which is across the bay from us. It is a... More

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Additional Information about Sheraton Fisherman's Wharf Hotel

Address: 2500 Mason Street, San Francisco, CA 94133
Phone Number:
Location: United States > California > San Francisco > North Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Fisherman's Wharf Hotel 4*
Number of rooms: 531
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Also Known As:
Sheraton San Francisco
San Francisco Sheraton
Sheraton Fishermans Wharf

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