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The Hotel California - A Piece of Pineapple Hospitality

580 Geary Street, San Francisco, CA 94102 (Formerly Best Western)
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The Hotel California - A Piece of Pineapple Hospitality
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The Hotel California - A Piece of Pineapple Hospitality
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924 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Freeport, Maine
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I love old hotels. This is clean and modernized with some special features. Two niggling problems in a 3 night stay: it took 36 hours to fix the sink that drained at a trickle rate; coffee machine in room had creamer with partially hydrogenated oil. I won't come back but others may well enjoy the old feel, including the antique... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a very cute hotel, but it is small. It has the feel of being a guest in someone's home. The blanket set up on the bed was a little confusing... No sheets just a comforter. We were facing the alley so no view, but it was quiet. I slept well. This is a great hotel for solo travellers.

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Pasadena, California
Top Contributor
92 reviews 92 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here one night on business. The King room was small, the view was of a dilapidated building right next to us. The hotel itself is cute, and fairly well kept up. They have bikes to rent, thought I do not advise riding a bike in SF if you are from out of town. The blanket situation was interesting, they... More 

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Hi There, Wow! 92 reviews.....thank you for staying with us. Yes, we offer complimentary bikes... a huge hit with most guest's. Our bedding is European style with a soft, clean freshly laundered down filled duvet also a huge hit with most guest's, the restaurant you mention is no longer in the hotel, however we have some new and exciting food... More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked an overnighter here last year on spec and were delighted at the surprisingly high standards for the price. The hotel had just completed a thorough make-over and the results are worth sampling. You don't want to spend all your time in a hotel room when in SF, but the room we had was great to return to. Huge... More 

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Thanks for the kind words, we love it when oversea's guest's come and use us as their base camp, the location makes us the ideal starting point for your SF sojourn. Cheers More 

Bangkok, Thailand
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Hotels in SF are rather expensive, but this hotel is affordable for us, and it is very near to Union Square, which means that it is very convenient to go anythere in SF. Room was small, but bed and their strange looking blanket were comfortable. Staff are nice and helpful.

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Thanks for the review, we are glad that such a senior reviewer found our little gem a suitable base for your SF adventure.....Please come again. Cheers More 

Newman, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Small little 'boutique" style hotel. Room was a decent size and bed and pillows comfortable. Hotel was in a good location with a short walk to Union Square. Even the walk from AT&T Park wasn't too long. They offer refreshments and delicious pineapple cakes every day in the lobby which is a nice touch when you get back to your... More 

Was this review helpful? Yes 2
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Thanks for the nice review, you'll be pleased to know that when its time for your next USA trip, we'll have a brand new elevator for you, its being installed as I type. Cheers More 

Pullman, Washington
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I was really looking forward to our stay here - excited by the historical building and night time in a part of San fran I hadn't explored before. I love unique historical architecture especially in hotels, but it's crucial to me that the hotel only allow the building to be antique, not the room itself. In this case I think... More 

Was this review helpful? Yes 1
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Thank you for your candor and we hear you loud and clear.....Hence the renovation? You'll be pleased to know that we are addressing all of your concerns, once completed I'd like to have you come back to give us another try.......We will have installed , air-con, new boilers, the whole kit and kaboodle.......Please call me directly at 415 869 4113... More 

Patterson, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I came and stayed for one night so we could attend a friends Birthday. The staff is super friendly and helpful, the hotel itself is charming with all the yellow, Eagles lyrics and the pineapple cupcakes. We were within walking distance to everywhere we needed to be and the beds are oh so comfortable. It is a... More 

Was this review helpful? Yes 2
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

We love you too ! Thanks for the nice review, we'll take great care of everyone you send our way. Cheers More 

Owasso, Oklahoma
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed 3 days last fall and had a wonderful time. The location of the hotel was very good for exploring the city and shopping and dining options were nearby. The lobby was warm and cozy and the staff very welcoming. I loved the artwork scattered throughout...definately not your typical hotel stuff! Our room was very small,... More 

Was this review helpful? Yes 2
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Thank you, Our beds are the best and lets face it,,,We are in the business of a good nights sleep, we appreciate the nice review...Please come again. Cheers More 

Hunterdon County, NJ
Top Contributor
80 reviews 80 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Came here on a vacation. We organized through Amex travel. We booked a deluxe king 2 months ahead of our trip. When we arrived they told us they were sold out and asked if a queen would work. We said yes if the rate were less. They tried to tell us that we had a rally good rate and that... More 

Was this review helpful? Yes 3
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

We are so sorry your first bed type request was not available, we really try to accommodate all guest requests but sometimes not all requests are possible, I realize that this happening before you even set foot in the hotel can leave a bad taste....However, please call me directly and I'll make sure that if you decide to give us... More 

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