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The Hotel California - A Piece of Pineapple Hospitality

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580 Geary Street, San Francisco, CA 94102 (Formerly Best Western)
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1 room 1 guest
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The Hotel California - A Piece of Pineapple Hospitality
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968 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lenexa
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed here for a conference. Every other hotel in the city was booked because of the conference and the rate was like twice as much. Hotel older but clean and lobby and common areas well kept for the most part Staff ok but I don't think I ever saw any of them smile Pineapple cupcakes were ok but not... More 

Was this review helpful? Yes
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Nice small hotel in a very convenient location. Bright, clean rooms, very friendly staff and excellent bedding. No air conditioning in the room, so was a bit noisy with the windows open. 7 minute walk to Union square, 15-20 minutes to Chinatown.

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear JJ 811, Thank you so much for the 5 stars, we are glad to of met all of your needs, on your next visit, you'll be happy to know that the added amenities such as air conditioning, fiber optic connected internet and much more will be awaiting you. Cheers More 

Miami, Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here during our first visit to San Francisco (when we stayed it was a Best Western). We chose it because the rate was very reasonable and it also pretty much fit the bill in terms of what I look for in a hotel (nothing fancy or lavish but with all of the basics since I don't spend most... More 

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Thank you for the kind words, next time you visit please call me directly and I'll put you in a room on the interior of the hotel, they tend to be quieter, yes, the location cant be beaten.....415 869 4113 Cheers More 

Edmonton, Canada
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We were two ladies who stayed at the Hotel California for seven nights during our San Francisco holiday. It was a lovely, if slightly noisy stay. The hotel is beautiful! I loved the sunny yellow room with its high ceilings and Calfornia quotes on the walls. The room was relatively spacious compared to the hotel we had stayed in on... More 

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

We are happy that we helped make your San Francisco trip a memorable one... Yes, the beds are awesome and thanks for the kind words about the staff.. Thank you More 

Philadelphia, Pennsylvania
Level Contributor
81 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

hotel has an old school feel to it, has a garage right next door and the rooms are a good size and is in a great location to walk to the harbor. normally $$$ but we got a great deal to make it even better.

Was this review helpful? Yes 1
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Thanks Billy, Just wait until we finish with the installation of our fiber optic internet connections.....we'll have the charm of Old San Francisco and the latest speeds from silicon valley... Thanks More 

Nerang, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed for 4 nights late June. What a top place to stay, very comfortable rooms, well serviced, fluffy towels, toiletries etc. The new "throw" idea on bed a winner. Location excellent close to Union square, market street. and cable car. I will be giving 5 stars when new elevator and restaurant are up and going. My place to stay in... More 

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Cheers Mate!! Thanks for the nice words, yes we are going to have a real gem once everything is completed, we'll see you next year. More 

Palm Beach, Florida
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Great location but definitely a hike to get to the main attractions such as Fisherman's Wharf, Haight & Ashbury, etc. However, very clean hotel, excellent service (including the shot of tequila upon check-in) and a nice, free breakfast. I enjoyed my stay and would recommend it to others, for sure!

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Thank you for the kind words, we look forward to being your home away from home on your next trip. Cheers More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel is located a short walk to Union Square (less than 5 minutes) which provides easy access to great shopping as well as the iconic San Francisco Cable Car. Staff were friendly and helpful, and the room a good size, with plenty of room to move around. The bed is heavenly! Although currently undergoing renovations I did not have... More 

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Thanks and we hear you, we are going to offer many new and exciting restaurant menu items in our brand new restaurant....Our location is the best!! Thank you More 

Washington DC, District of Columbia
Level Contributor
54 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a nice 2-night stay at the Hotel California. The hotel is located about 3 blocks away from Union Square and a 20 minute walk from Chinatown. As other travelers have noted, the hotel is undergoing a renovation, but this was not an issue. We booked a double queen bed room and liked how each of the beds were in... More 

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Thanks for the 5 stars and coming from such a senior reviewer , it tells us we are doing something right....We are so excited for this renovation and so far it hasn't impacted any guests in a negative way...It seems everyone is as excited as we are for the upgrades. Cheers More 

Klamath Falls, Oregon
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not sure who owns this hotel or what language they use to pass on messages. We were here for six nights. The first day we asked for a refrigerator for medication, no problem we were told but it was not put in the room until evening at our second request. Winter feather quilts were put on the bed. Much too... More 

Was this review helpful? Yes 1
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Thanks for your candor, and sorry that we did not blow you away with our service....You should have received your requests sooner....We have noted your issues and will discuss them with the staff. Thank you. More 

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