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The Hotel California - A Piece of Pineapple Hospitality

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580 Geary Street, San Francisco, CA 94102 (Formerly Best Western)
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The Hotel California - A Piece of Pineapple Hospitality
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The Hotel California - A Piece of Pineapple Hospitality
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954 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wanstead, london
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My son booked this traditional hotel for our weeks stay in San Francisco. Nice airy rooms with very high but comfortable beds. Limited facilities at the hotel but very friendly staff and pineapple cupcakes in the very small reception. However dozens of great diners for breakfast around the hotel and great location.

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Well we think your Son did a great job!! Thanks for the review....just wait until were finished with our renovation, we are going to have something really special.... Thanks More 

Adelaide, Australia
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 5 nights on the 7th floor. The check in was easy and due to the time we arrived we were greeted with coffee and pineapple cupcakes (which was lovely as it was my birthday). The hotel is in a great location for union square- 5 blocks I think, so super easy to walk to things. The... More 

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

DearKim, Thanks for the kind words....Yes on your next trip most of the things you had mentioned would have been addressed....Air conditioning will make a pleasant addition. Cheers More 

Martinsried
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Pineapple everywhere :-) Pineapple water, Pineapple cupcakes. Clean & spacious room, friedly employes, a bit clairaudient (shower of the neighbor rooms) Garage next to the hotel (extra charge) Neighborhood in the south is not as nice.

Was this review helpful? Yes 1
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Book it Danno.....ha, we love your heading..so glad you enjoyed the Pineapple experience, did you know we just opened another Pineapple property in San Diego the Hotel Z, now the West coast is covered from Seattle to San Diego.. Cheers More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location, near Union Square. Beds are exceptionally comfortable. Hot coffee in the lobby and pineapple water and mini cupcakes (which are delicious) in the afternoon. Staff are friendly and helpful with directions and suggestions for activities.

Was this review helpful? Yes 1
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Thank you for the 5 stars and please come again......Our staff are awesome!! Thank you More 

Bremerton, Washington
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

well the city is verry nice lots of stuff to see and do.why me n my guest came here.i stayed july 4rth thru 7th.the room was so small it felt like we were being squeezed into a tiny closet. the bed was a joke are feet hanged over it.the bed had hair in the sheets im guessing from other customers... More 

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear Bubba, After reading your review and comments I would like to confirm we are indeed talking about the same Hotel? All customer issues of a nature as this are sent to me and nothing was bought to my attention, if you would like to give me a call perhaps we can get to the bottom of this....415 869 4113.... More 

Lincoln, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My Grandson and I stayed for 2 nights last month, 6/17 and 6/18. We had two separate bedrooms which was nice since my grandson is 17. Staff are very friendly and helpful. Hotel and rooms were very clean. Valet parking was $30.00 but Valet staff were efficient and friendly. Hotel is old, well kept and in process of being remodeled.... More 

Was this review helpful? Yes 4
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

We are happy that you enjoyed the Hotel and staff....San Francisco being a sanctuary city does have its challenges as the cities programs for the homeless are some of the most progressive in the US. Thanks More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The good: Friendly staff, beautiful & clean rooms, location, price for what we got, ultra comfortable bed with great pillows and blanket. The bad: Some traffic noise due to single windows, expensive parking ($30 plus tax per night), tiny slow and old elevator (they will fix this), restaurant closed off (will open after the renovation). The ugly: Homeless people pestering... More 

Was this review helpful? Yes 1
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Thanks for the nice words and the 4 stars for the Hotel....San Francisco is a World class city and sometimes with that comes the big city issues....People from all financial levels and society choose to come here.....we have one of the most progressive homeless outreach programs in the Country.......The City of Saint Francis welcomes all........ Cheers More 

Brossard, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel location is ideal, near the BART (direct access from the airport). The room was clean, comfortable and had everything we needed. The main feature of the hotel is its staff. A special thank you to Rebecca who made our stay enjoyable.

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Thanks for the 5 stars !!! Sounds like we pulled it off.....So glad we exceeded your expectations. Cheers More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel was so charming. The rooms are a bit small, but the bed was very comfortable. We were told that the hotel is being remodeled and only half of the rooms were in use. The staff was wonderful and gave great advice about restaurants. The valet parking was always quick to get our car.

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Thank you so much, Glad you enjoyed the Hotel. Cheers More 

Guilderland, New York
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff at the Hotel were ok - in particular, while they were not able to provide a room with two beds and a roll-away, as requested, they did bring several comforters and lots of blankets for me (the third person in the room) on which to sleep, on the floor. This is a very old building and our room... More 

Was this review helpful? Yes 2
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Hi Scott, Thanks for staying with us, yes Pride weekend had a special meaning in SF this year and the hotel had been sold out for some time....Sounds like indeed you needed a larger room and you were in a room for 2 people.....next visit if travelling with 3 people we suggest either a second room or one of our... More 

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