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The Hotel California - A Piece of Pineapple Hospitality

3.0 of 5 580 Geary Street, San Francisco, CA 94102 (Formerly Best Western)
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Certificate of Excellence 2014
The Hotel California - A Piece of Pineapple Hospitality
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The Hotel California - A Piece of Pineapple Hospitality
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865 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oak Harbor, Washington
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

They saved our family's vacation! I booked our trip through priceline that was non-refundable and the reservation was incorrect - it wouldn't host me and my 3 teenagers. After an hour phone call with priceline, nothing has been done (won't be booking with them again!). I finally called the hotel back and asked if there was anything they could do... More 

Was this review helpful? Yes
Concord, New Hampshire
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 days ago NEW

I adore the "Hotel California" for ah so many reasons, least of which the wonderful song by Eagles. This boutique somehow flies below the radar and I think in retrospect it is because those who find it, just don't want it to change. I have stayed here twice if not three times. Once we were on a business trip and... More 

Was this review helpful? Yes 1
california
Contributor
15 reviews 15 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had a family 2 bedroom #316 the heater didn't work in the second room and no maintainance person available to fix it we were offered to move to another room the kids with us didn't want to repackage so we stayed and got extra blankets and offered a discount ( great response from the front desk ) Thier is... More 

Was this review helpful? Yes 2
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

You are spot on in saying our location is ideal for holiday shopping...3 blocks from Union square, close to all the local attractions and amenities and imo, the best staff in San Francisco. Cheers More 

Perth, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently spent 3 nights at The Hotel California. What a lovely place to stay. The room we had was spacious, clean and we felt very comfortable there. The bed was comfortable too and quite a high bed. We loved it. It is about a three minute walk to Union Square for shopping and there are plenty of places around... More 

Was this review helpful? Yes 1
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Yes, you did make a great choice....unlike a "big box" hotel our staff can really get to know you on a personal level. We also love "Sandgropers" (I have family in Perth) I can see you are a World adventurer, so a 5 star review is all the Kudos we need. Cheers More 

San Ramon, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Although near Tenderloin area, I felt completely safe. The staff were very friendly and accommodating. Our room was adequate (room 412), very clean. Double pane windows diffused any noise so it was quiet. No complaints. I would highly recommend this hotel. One more positive about hotel---quality pillows. Hotel buys bedding from Down Etc in SF.

Was this review helpful? Yes 1
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

5 Stars says it all !! Thank you so much for the kind words. When making your next reservation, please call me directly 415 869 4113 Cheers More 

Senior Contributor
34 reviews 34 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

It's close to everything, near Union square. Expect boutique, like old renovated apartment building, but for a good price. Receptionists are friendly, the water and coffee at the front desk are a nice touch. There are many ethnic places to eat around this block. Groceries are within one block. Room had nice yellow paint color, bed was very comfortable. I... More 

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Thank you for the review, yes we agree with you, our location can't be beat.......i'm curious about the exercise equipment not working as they seem to be OK today....However, I have instructed our maintenance dept to take a look and service the equipment, thank you for your candor. Cheers More 

New Delhi, India
Top Contributor
69 reviews 69 reviews
29 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Its an old hotel at the edge of the tenderloin district, which is very sketchy at night. The rooms are small and can be noisy. The beds are higher than normal and squeaky. The TB is alright. The location is convenient to union square. I probably would not stay here again.

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear Mr_Anubhav, We are sorry to hear we did not meet your expectations and I understand we are not everybody's "cup o tea" the only thing that I'm having trouble with, is the "Squeaky" bed comment, the beds and frames are solid and brand spanking new? Anyway, regardless of that, we hope you still managed to have an enjoyable trip.... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First time in San Francisco, stayed for 4 nights with my husband. This hotel is small and cozy, great for its location so Perfect for our short stay. The room was clean and pleasant and had a super comfy bed! The staff were friendly and helpful. The hotel is in a great location with a short walk to Union square,... More 

Was this review helpful? Yes 1
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear DeeJaggz, Our beds are brand new and of the Sealy black label top of the line variety....Many customers have inquired about purchasing them as often they say "it was the best night sleep they ever had". So Happy you had a nice stay. Cheers More 

Newcastle, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First timer in San Francisco and I stayed here for 6 nights in October and chose this particular hotel for the convenient location and reasonable price in comparison to some others. I've highlighted a couple of things below that I think would be useful for others who are considering this hotel: Location: superbly situated near the shops and restaurants of... More 

Was this review helpful? Yes 1
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Thank you for the nice words....were so glad our piece of the Pineapple in SF met your needs, stay tuned for many marvelous upgrades... Cheers More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

An excellent hotel, with super friendly and accommodating staff that really seem to enjoy their job. The rooms were pretty spacious compared to some of the others I have seen in SF, and very clean. The location is great as you are right downtown, close to the trolley, BART, buses, etc. All in all a great hotel that I highly... More 

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear Andrew H, Thank you for noticing ...We think we have one of the most hospitable hand picked staffs in San Francisco, our aim is to create a "genuine" feeling of a caring , helpful, and fully experienced staff . Every Hotel has rooms, beds and a lobby but in my opinion its the staff that can "make or break"... More 

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Additional Information about The Hotel California - A Piece of Pineapple Hospitality

Address: 580 Geary Street, San Francisco, CA 94102 (Formerly Best Western)
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Hotel California - A Piece of Pineapple Hospitality 3*
Number of rooms: 82
Reservation Options:
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Also Known As:
Best Western Hotel California
Hotel California San Francisco
Best Western San Francisco
San Francisco Best Western
Hotel Style:
#67 Romantic Hotel in San Francisco
#77 Family Hotel in San Francisco

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