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All 236 San Francisco hotels

The Hotel California - A Piece of Pineapple Hospitality

3.0 of 5 Hotel   |   580 Geary Street, San Francisco, CA 94102 (Formerly Best Western)
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73%
Ranked #74 of 236 hotels in San Francisco
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
randall_one Toronto
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794 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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Toronto
Top Contributor
53 reviews 53 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Located walking distance to Union Square. Short transit rides to everywhere you would want to go in San Francisco. Staff were friendly and helpful. There is free coffee and newspapers in the lobby and cupcakes in the afternoon, if you like that sort of thing. WiFi is complementary and quite fast. The rooms are of varying sizes but are all... More

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear Randall-one, It means a lot to get a good review from such a senior contributor, we are so glad that our central location was the ideal base for your SF adventure. Yes, the beds are fantastic!! We look forward to your next visit. More

Alberta, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

Very much enjoyed our recent stay! The hotel is full of character and charm. The front desk and room staff were friendly, accommodating, and very helpful. We were warned the location may be 'iffy' but we never once felt uncomfortable. Easily walkable to Union Square, transit and more. Rooms were on the smaller side, but when its only used for... More

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Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear Dee-Amo, We appreciate the kind words and look forward to your next visit...Please call me directly to take advantage of the Pineapple lowest rate guarantee, also as a repeat guest did you know you also qualify for a $25.00 credit towards a future reservation? PH 415 869 4113 Cheers More

Contributor
19 reviews 19 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We booked this on a name your own price on Priceline. I emailed the hotel 2 weeks prior to our arrival letting them know we'd be traveling with our children, and that we'd need 2 beds. When we arrived they brought us to our room...or matchbox, I should say. This was the smallest room I've ever seen with 2 STANDARD... More

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Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

I'm so glad we could rectify the room type error and salvage your vacation. Please come again and next time call the Hotel direct to avoid any room type confusion. 415 869 4113 Thank you More

Kamloops, Canada
Contributor
14 reviews 14 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

GOOD: service, location BAD: room size (very small), no top sheet on the bed, dead batteries in the TV remote, noisy hallways. I get it that this hotel is 100 years old…if you like boutique hotel then this might be for you. Very loud street noise from below. Rooms and bathrooms need updating

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Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear Foody2694, Thanks for your comments, if you come and visit us on your next trip to SF, you will notice some fantastic changes, to include completely remodeled bathrooms and a host of other upgrades that we have planned. Stay tuned as we will be updating our progress. We are continually looking for ways to enhance the guest experience and... More

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 1 week ago

The location is great and the ambiance of the hotel was somewhat classic and charming. However, I could tell as soon as I walked in that it wasn’t going to be what I expected. There was a weird smell throughout the entire hotel (maybe because the building is old?). I stayed in room #505 which is a corner room with... More

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Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear AJ T, I agree we can always be better and with the plans that Pineapple has for the property, we will certainly achieve that. We have Millennium restaurant in house (number 1 Vegan restaurant in the entire Country) Every day they cook off Portabello mushrooms for the evening service, this may be the smell you refer too. I understand... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I spent a weekend here with my boyfriend. San Francisco is always busy so i couldnt find a hotel in a good location for under $300 until I found this one. At first I was really excited but after arriving I could see why it was available and affordable. Here's what you need to know. Pros: probably the softest towels... More

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Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear Noura A, Thank you for the thumbs up on the bedding! We have many exciting upgrades planned and would love the chance to show you the changes on future visits, I'm not sure about your check in experience and will definitely look into what happened and use it as a training opportunity for the staff, thankfully this is a... More

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Picked the hotel randomly and at first it was very frustrating. The valet takes way too long for how expensive it is, the room had a toilet that kept running and the elevator didn't consistently work- that aside, Mohamed and Ashley both did their very best to ensure that we were as comfortable as possible. Mohamed had our toilet fixed... More

Was this review helpful? Yes 1
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

I'm so glad we were able to turn it around and take care of the initial issues, the best compliment you can make is a return visit, so thank you. More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stay here in September 2011. Liked the look of the hotel in that It had a bit of character about it, loved the yellow colour scheme in our room and the wooden shutters. We were greeted at the front desk by a nice gentleman and checked in. Upon arrival we were given a shot tequila, which was a nice touch.... More

Was this review helpful? Yes 1
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear CourtneyG, Thanks for the nice words, glad you enjoyed your stay! We look forward to your next visit. Cheers More

Windsor, Canada
2 reviews
1 of 5 stars Reviewed 2 weeks ago

This place smells like cat litter! This is not even close to a 3 star hotel. This place is such a gross dump - I'm so disappointed.Priceline usually never steers me this wrong. The room is also very small.

Was this review helpful? Yes
MarcoBaumann, Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear Jeff W, We are sorry that your expectations were not met while staying with us. However, we can assure you that we do not allow cats in the hotel and therefore are confused by the odor you experienced. We will research. Marco Baumann The Hotel California More

Brussels, Belgium
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Charmingly old-fashioned, but pleasant. I had the luck to have a spacey corner room on a higher floor with lots of daylight streaming through the venetian-blinded windows. A bit of an outdated bathroom, but everything was still in perfect working order. Friendly and helpful staff to ensure a pleasant stay. I was told that the neighbourhood was somehow 'dangerous', but... More

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear, PVHPVHPVH, So glad you enjoyed the Hotel California, we look forward to you making us your home away from home in California....Thank you More

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Additional Information about The Hotel California - A Piece of Pineapple Hospitality

Address: 580 Geary Street, San Francisco, CA 94102 (Formerly Best Western)
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Hotel California - A Piece of Pineapple Hospitality 3*
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Also Known As:
Best Western Hotel California
Hotel California San Francisco
Best Western San Francisco
San Francisco Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style
#64 Romantic Hotel in San Francisco #73 Business Hotel in San Francisco #75 Family Hotel in San Francisco
Hotel Class
Official Description (provided by the hotel)
Welcome to The Hotel California, a stylish, boutique hotel with a 100-year history and enough personality to fill it. Known for our iconic name and exceptional customer service, The Hotel California puts you at the center of all of San Francisco’s eclectic neighborhoods. Whether you’re interested in exploring the city’s culinary delights, acclaimed arts, breathtaking sights, renowned culture or all of the above, The Hotel California is your ideal home base. ... more   less 
Number of rooms
82

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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