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All 236 San Francisco hotels

The Hotel California - A Piece of Pineapple Hospitality

3.0 of 5 Hotel   |   580 Geary Street, San Francisco, CA 94102 (Formerly Best Western)
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Ranked #65 of 236 Hotels in San Francisco
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Jaggers88
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814 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

my wife and I stayed here for 4 nights towards the end of July this year. The hotel and room were both average and could do with a little modernization. The location was good (only a short distance to Union Square and roughly twenty minute walk to Pier 39.) If your looking for a budget hotel in San Francisco then... More

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Switzerland
Contributor
15 reviews 15 reviews
11 hotel reviews
3 of 5 stars Reviewed yesterday NEW

The place is quite noisy. Geary Street is a very busy street and also at nights there is a lot of traffic and Police/Abulance/Firefighter noise. There is to add, that next to the Hotel is a Club with outside seating. At weekends, there are parties until late at night. Beside of this, the hotel is clean and the staff friendly.... More

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München
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We are a couple from Germany and stayed at "The Hotel California" for two nights at the beginning of September 2014. The staff was always super friendly, gave us a warm welcome and provided useful information. They really fulfilled their motto "pineapple happiness". The hotel is lovely decorated and very charming. A great "plus" are the yellow bikes which guests... More

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Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear Asia2012asia, Thank you for the nice words, we agree our location can't be beat! The complimentary bikes are a big hit. We look forward to your next visit. Cheers More

Semington, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in the hotel for 4 nights in July The hotel was in a good location for going to union square or for heading out sight seeing. The area was a bit less attractive when you turnt right out of the hotel though, there was a lot of homeless people we wern't necessarily expecting to see. The hotel was... More

Was this review helpful? Yes 1
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear Bigbadmonkey, Glad you found us to be the ideal base camp for your SF adventure. Cheers More

Contributor
16 reviews 16 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was excellent, very helpful staff, lovely large room with huge comfortable bed and quirky decor. Area was patchy - right on the edge of Tenderloin and this meant there were a few shady characters and it didn't feel particularly comfortable getting to at night. However, we had no problems and no-one hassled us, instead were just asking for spare... More

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Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear HeatherP, Glad you enjoyed the Hotel and staff, Our location can't be beat! Yes, unfortunately homelessness is an issue for many World class cities, for the most part its more of an inconvenience than a danger . Thanks More

Mexico City
Top Contributor
126 reviews 126 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice and helpfull staff, very friendly. The place has good location, just a few blocks from Union Square, it is old and clean (very white sheets and towels) and free wifi. One thing is they do not have a safe box in the rooms, another thing is the bar in the rear side of the building. That is really... More

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Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear Asb61, Thank you for the nice review Wow! 112 reviews it means a lot from such an experienced World traveler. Cheers More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I found my room to be a bit warm (to be fair, I'm ALWAYS hot) and rang down looking for options to stay cool. Ashley took the initiative to go to Target, purchase and assemble a fan which was waiting in my room with handwritten card. I was very pleasantly surprised to find it there and immediately cranked it to... More

Was this review helpful? Yes 1
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear 131Ksk, I'm so glad we managed to salvage what could have been a less than desirable stay into a positive one. Thank you for appreciating Ashley's customer service, it means a lot!! Cheers More

Scottsdale, Arizona
Top Contributor
62 reviews 62 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 2 nights and the location was great for walking to the bay area and around town. The Millennium restaurant had a 5 course all Vegan meal with wine pairings that was outstanding! Our room had no top sheet, but a super comfortable individual duvet- they call it the naked experience and it was great! The towels were the... More

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Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear Doctorponce, Sounds like you had the complete California experience with even a bit of "rocking and Rolling".... at least you will always remember us. Thank you so much for the great review. please come again. Glad you enjoyed the "Naked experience". Cheers More

Carlsbad, California
Senior Contributor
23 reviews 23 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife I stayed here over Labor Day weekend. Short walk to restaurants, shopping, cable car, bus tour stops, china town and a lot more. We took the airport shuttle to the hotel for $20 each. It was $16 on the way home. The shuttle was on time and made the trip super convenient. We were a little concerned with... More

Was this review helpful? Yes 1
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear N8dagr8, Thank you for your Candor, we agree 100% with your comments and from such an experienced reviewer as yourself, it really means a lot. We look forward to your return visit. Cheers More

1 review
5 of 5 stars Reviewed 2 weeks ago

My stay at Hotel California was outstanding! The GM, Gavin, and the rest of the staff were very helpful and accommodating. It was a cool hotel and I liked that it wasn't a "big box" hotel where the staff can sometimes seem artificially nice. I'll definitely be bac

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear Mary M. Thanks for the 5 stars it means a lot, please come visit again and be sure to stay posted for the new and exciting Pineapple upgrades. More

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Additional Information about The Hotel California - A Piece of Pineapple Hospitality

Address: 580 Geary Street, San Francisco, CA 94102 (Formerly Best Western)
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Hotel California - A Piece of Pineapple Hospitality 3*
Number of rooms: 82
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Also Known As:
Best Western Hotel California
Hotel California San Francisco
Best Western San Francisco
San Francisco Best Western

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