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The Hotel California - A Piece of Pineapple Hospitality

3.0 of 5 580 Geary Street, San Francisco, CA 94102 (Formerly Best Western)
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The Hotel California - A Piece of Pineapple Hospitality
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The Hotel California - A Piece of Pineapple Hospitality
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877 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

We weren't looking for a luxury hotel with ridiculous amenities because we were there to explore the city not the hotel. We were pleased with the condition of the hotel and the staff is amazing and helpful. The rooms are cozy but clean and comfortable. The hotel has a vintage look with a modern touch. We loved our experience for... More 

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear Iran-G, Wow! a 5 star review!! We appreciate it and hope you come back and visit once we've completed all of the upgrades that are being done. Cheers More 

Bet Shemesh, Israel
1 review
4 of 5 stars Reviewed 4 days ago NEW

A great hotel with authentic San Francisco style. Nice hotel with basic ammenties, clean room and outstanding service. Bed was very comfortable. Highly recommended for traveling on a budget, without having to suffer a budget hotel.

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear Yehuda_Goodman, Thank you for the kind words, we are so glad that you had a great stay! Please come again. Cheers More 

Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 6 days ago NEW

A nice neat clean hotel that is reasonably priced. Close to most places (as in walking distance) and on major bus routes as well. Rooms are smallish but comfortable. No breakfast but there are many diners close to the hotel. Can be a bit noisy. The beds are really comfortable.

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear GeorgeP, Our location can't be beat and we agree with you about the beds, perhaps we should get into the bed business as many guests wish to find out who makes them, in order to purchase one for home. So glad you had a nice stay, please come and visit us again. Cheers More 

Canada
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were a little worried as we approached the Hotel along Geary St. due to the large concentration of Homeless panhandlers, but we're pleasantly surprised once we checked in . The hotel is in an older building but has recently been refurbished by the Pineapple Group. The rooms are small,but the new beds are super comfy and have really soft... More 

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear TravelBobCanada, Its always great to get a good review from a seasoned traveler like yourself, yes.... we agree our beds are the best and our extra large fluffy towels are a big hit also....stay tuned for many more new and exciting upgrades. Cheers More 

Chester, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW

We booked the hotel when it was under Best Western, only to find a week or so before our honeymoon that it had changed hands. The hotel itself is in a good location to explore San Francisco, if you don't mind walking. The staff are helpful and friendly. However the hotel is very dated. The room was small and very... More 

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Hello and thank you for the review, we are sorry to hear that we didn't exceed your expectations, congratulations on your wedding and we wish you all the best......next time you visit SF please call me directly at 415 869 4113 to make a reservation and I'll make sure your next stay is flawless. Cheers More 

South Carolina
Top Contributor
101 reviews 101 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a quaint old inn on the edge of the Tenderloin...i think it is the Tender Nob. Super convenient to union square and walkable to Chinatown. Nice, friendly staff and helpful. Our only issue is details...the around the edges stuff. Broken gym equipment, a dangling curtain rod, sputtery elevator...little things that start to add up to a picture of... More 

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear Pluffmother, Thanks for the nice review and coming from such a senior reviewer as yourself, it means a lot. You'll be pleased to know that we are taking care of those odd little quirks and are undergoing a renovation that will address those concerns....Please call me directly to book your next visit. Cheers More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel years ago when I was first out of college. After many years I returned for an overnight stay on a visit to California. The hotel was completely renovated but did not lose any of its California Charm. The staff are most helpful (Rebecca and Karen at the front desk and amazing Ricky the Bell Captain).... More 

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear Robert, Thanks for the 5 stars we really appreciate it....The beds are something else...again, absolutely the best beds!! In fact we have had so many people asking about purchasing them....Check out our website for more up and coming upgrades.....Thanks again and we look forward to welcoming you again. Cheers More 

Melbourne, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Despite reading some reviews which implied the location was in a non-desirable area, we found it to be a fantastic location. within easy walking distance of Union Square and with many choices of dining nearby. Sure we found the number of homeless and/or mentally ill people on the streets shocking for a first world nation, but did not find any... More 

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Thanks for the great review ! We love Aussies here and as you know we get quite a few coming through, yes our location can't be beaten and I really believe we have the best staff of any hotel in San Francisco......Just wait until we've completed all of the upgrades in the coming months. Cheers More 

Goiânia, Goias, Brazil
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Hotel California has great cost benefit in San Francisco which is an expensive city. The staff is very kind and friendly and they received the packages I had ordered online with no extra cost. They also gave us nice tips about the city, restaurants, places to visit. Van, Jeremiah, Sarah, Rebbeca, Troy, William, Oscar, Ash, Ashley,Mohammed, Dan T were... More 

Was this review helpful? Yes
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Thank you soo much for the review and a special thanks for your song! we hope to see you again soon. Cheers More 

Vancouver, British Columbia, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

First the pros, for SF the rooms are a really good size as are the bathrooms. Bed is crazy comfortable, nice bedding, room is outfitted with Keurig for the am, plus the usual toiletries, slippers and robes. Oh and earplugs which is always needed in downtown SF. The bellhop working the night I arrived was the best employee I interacted... More 

Was this review helpful? Yes 1
Graham S, General Manager at The Hotel California - A Piece of Pineapple Hospitality, responded to this review

Dear LesB, Thank you for the review but I must address your WI-FI comment....We have the fastest WI-FI in the area and all speed tests that have been conducted by qualified vendors and IT experts say that its very fast? We never have issues with the WI-FI and in fact, come February our WI-FI is expected to be 100 times... More 

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Additional Information about The Hotel California - A Piece of Pineapple Hospitality

Address: 580 Geary Street, San Francisco, CA 94102 (Formerly Best Western)
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Hotel California - A Piece of Pineapple Hospitality 3*
Number of rooms: 82
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Also Known As:
Best Western Hotel California
Hotel California San Francisco
Best Western San Francisco
San Francisco Best Western
Hotel Style:
#70 Romantic Hotel in San Francisco
#72 Family Hotel in San Francisco

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