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San Remo Hotel

Certificate of Excellence
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2237 Mason Street, San Francisco, CA 94133
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10% off room rate
Best prices for: 1 room 1 guest
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San Remo Hotel
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San Remo Hotel
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623 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

First things first: You have to be OK with having a bathroom down the hall. This was never a problem for me. I stayed here about a week and never had to wait, either in the morning (I got up around 6 a.m. every day) or in the evening. This is a wonderful old hotel ... tiny rooms but well... More 

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Mystic, CT
Top Contributor
175 reviews 175 reviews
78 hotel reviews
203 helpful votes 203 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My business breathren poke fun at me for my Priceline habits or sometimes my 1 star boutique stays etc. but this time in san Fran I had not made a reservation and the town was packed w/ a tech conference which I was attending and I got the only decent appearing hotel left. Well, I really like it. Very good... More 

Was this review helpful? Yes 1
CChevaili, Guest Relations at San Remo Hotel, responded to this review

Thank you for your recent review. We are happy to hear that you found us by luck, booked a last minute stay, and liked your choice. Our hotel policy allows 2 persons per room with the exception of the Triple Room that can accommodate 3 people. We are perplexed as to why there were guests sleeping on the floor. On... More 

Australia
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We ended up staying at this hotel when we struggled to find anything in San Francisco reasonably priced. We stayed for 4 nights with our infant son. If we were a couple without a baby the hotel would have been fine but the room was very small for 3. The hotel was extremely clean. The cleaning staff were friendly and... More 

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CChevaili, Guest Relations at San Remo Hotel, responded to this review

Thank you for staying with us and for your comments. We are glad that you found our staff to be friendly. About 2 weeks ago we did have an issue with one of the several water heaters in the hotel but it was fixed the next day, we regret the inconvenience. We love babies and we want our guests to... More 

guadalajara
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

When I dream of getting back to San Francisco, I now imagine the San Remo as a big part of the magic. A friend from back east discovered this wonderful hotel, and I couldn't wait for an opportunity to stay there myself. Turned out my next SFO trip was with a young teen, razzle-dazzled by the city, old enough to... More 

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CChevaili, Guest Relations at San Remo Hotel, responded to this review

Thank you for your review. We are so happy that your dream of getting back to San Francisco now includes the memories of your visit to the San Remo Hotel. We are a different Hotel and hope that your niece left with fun memories of her stay as well. Our staff will always look forward to welcoming you back. Hope... More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

This is such a cosy and friendly hotel! The room was, as others have mentioned, super small, but we knew this before we checked in. Showers and restrooms were clean and it didn't feel crowded. Free coffee and a computer to print boarding passes. Very helpful and friendly staff. Beds are okay. No elevator and high and steep stairs -... More 

Was this review helpful? Yes
CChevaili, Guest Relations at San Remo Hotel, responded to this review

Thank you, we are so glad that you enjoyed your time with us. We know that airlines want you to pre-print your boarding passes, which is why we offer this to our guests at no extra charge. Otherwise you might not get the seating you want , and it could slow down the check-in process. Our hotel was built in... More 

Sydney, Australia
Top Contributor
198 reviews 198 reviews
82 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 1 week ago

well located in a quiet spot near fisherman wharf, it is in a quiet area except early in the mornings when the garbos do their collection in the street adjacent to it and the whole hotel shakes. the rooms are adequate and the bed is good and if you get a room with a window to the outside you get... More 

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CChevaili, Guest Relations at San Remo Hotel, responded to this review

We are a historic hotel built in 1906 and sometimes we joke about having “ The Smallest Rooms in the West”, but what we lack for in size we make up with affordability, charm and location. We do have Family Suites that allow you to have more space and privacy while remaining affordable. Our bedding is brand new, we are... More 

Klamath Falls
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Great price and location near Fisherman's wharf China town and Cable cars stops. One of the oldest hotels in SF. Takes you back in time..GREAT STAFF-Very helpful...Rooms are small but comfortable..Don't have bathrooms in your room or showers But its like a European style hotel!!!!! Really loved our stay there!!!!!!!!

Was this review helpful? Yes
CChevaili, Guest Relations at San Remo Hotel, responded to this review

Thank you for your comments. We are glad you found our staff to be great and you enjoyed your stay with us. We strive for a comfortable, clean and relaxing hotel. We are in a great location where you can walk to many of San Francisco’s main attractions, with easy access to public transportation and right where the tourist buses... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed here in sept 2014 on a 3 week California trip. Whilst the overall appeal of the hotel is in its character, it actually just feels dated. Rooms are small, cramped and hot (fan was ineffective), and we couldn't open the window as the 'quiet room' we requested was above a bar entrance on the front. We felt Reception... More 

Was this review helpful? Yes
CChevaili, Guest Relations at San Remo Hotel, responded to this review

Thank you for your feedback. We are glad that you found our hotel to be in a good location. We regret to hear that one of our front desk members did not provide excellent service. We strive to meet our guest’s needs. Thank you for bringing it to our attention. Since your stay back in September 2014, we have made... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We visited in June 2014 after booking our flights long before the hotels on our golden triangle road trip. We feared that we might have to miss San Francisco because of the prices of the hotel until we found this one. It was functional and clean. Nothing amazing to write home about but the staff were polite and helpful. In... More 

Was this review helpful? Yes
CChevaili, Guest Relations at San Remo Hotel, responded to this review

Thank you for your visit almost a year ago, we are happy that you took the time to write a review. We are pleased that our affordable prices enabled you to visit San Francisco, as it is an expensive city, many of the hotels around our desirable area are almost double our price. We are a historic Victorian Hotel built... More 

Santa Cruz, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great place to stay if luxury is not your first requirement. The rooms are small but comfortable and clean and the North Beach location is great for walking or catching a cable car. I've stayed three times and the staff is always very friendly and helpful. On my last visit I realized that I'd left a small... More 

Was this review helpful? Yes 2
CChevaili, Guest Relations at San Remo Hotel, responded to this review

Thank you for your wonderful review. Your loving comments make it all worthwhile to work here everyday. It is our goal to make our guests feel as if they were home. We are very glad that you received your forgotten item in good order. We hope that you choose to stay with us again when you come to San Francisco. More 

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