We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

San Francisco Marriott Marquis

4.0 of 5 780 Mission Street, San Francisco, CA 94103
Hotel website
Hotel deals
Hotel packages
Special Offer
Earn Rewards Points!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Certificate of Excellence 2014
San Francisco Marriott Marquis
Professional photos View all
Browse nearby
San Francisco Marriott Marquis
Write a Review

2,371 reviews from our community

Traveler rating
    768
    1,090
    374
    90
    49
See reviews for
415
482
119
972
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (524)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (2371)
  • Mar-May only
    (472)
  • Jun-Aug only
    (749)
  • Sep-Nov only
    (754)
  • Dec-Feb only
    (396)
All months
There are newer reviews for San Francisco Marriott Marquis
See the most recent reviews
Saint John, Indiana
Top Contributor
162 reviews 162 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed November 3, 2012

Checked in today, Sabrina checked us in, she was wonderful, a great asset to Marriott. Our room is awesome, an executive suite, really nice, very clean. It was a wonderful upgrade on the 19th floor. The Concierge Lounge is now opened on the weekends, that was a big surprise but a welcoming one. The hotel is very nice, it was... More

Was this review helpful? Yes 1
Eric H, Sales Department at San Francisco Marriott Marquis, responded to this review

Dear tagent22, Thank you kindly for taking the time to post your review of the San Francisco Marriott Marquis on Trip Advisor. I am so glad you had a wonderful stay and that you appreciate our level of service and our outstanding location, what a perfect combination! Sincerely, The San Francisco Marriott Marquis More

OH-IO
Top Contributor
50 reviews 50 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 3, 2012

The location of this property couldn't be much better if you are attending a meeting at the Moscone Center. The design of the building results in weird shaped rooms with wildly variable views Iif any). The rooms are just OK, but the Marriott beds are very good. The maintainance staff were good to deal with, and the downstairs lounge workers... More

Was this review helpful? Yes
Eric H, Sales Department at San Francisco Marriott Marquis, responded to this review

Dear KMLaing, I would like to thank you for taking the time to post a review of our hotel on Trip Advisor. I sincerely apologize for the uneven level of service you received during your stay, this is not the usual high standard that is synonymous with the Marriott name. We appreciate the valuable feedback that we receive from our... More

cardiff
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 3, 2012

Stayed in this hotel or 4 nights in later October as part of a family holiday. I found everything about the hotel excellent and enjoyed my stay. I was a little disgruntled however, when I checked in I asked the guy if I could use my Marriott Leisure club card from my hometown hotel to get a small discount on... More

Was this review helpful? Yes 1
Eric H, Sales Department, at San Francisco Marriott Marquis, responded to this review

Dear nick a, I would like to personally apologize for the miss-communication in regards to your Marriott Leisure Club discount card and to thank you for bringing this to our attention. We appreciate your feedback and are happy that you enjoyed your stay. Sincerely, The San Francisco Marriott Marquis More

West Chester, Pennsylvania
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 2, 2012

This hotel is extremely close to the Moscone Convention Center- one block away. It's a short walk to major shopping malls and boutiques. The cable car is about 2 blocks away so you can get to Fisherman's Wharf easily. My room was extremely clean; I can't say enough about the housekeeping. The exterior of the windows could use a good... More

Was this review helpful? Yes
Eric H, Sales Department at San Francisco Marriott Marquis, responded to this review

Dear rondvous78, Thank you kindly for staying at the San Francisco Marriott Marquis and for posting your review on Trip Advisor. We hope you return soon. Sincerely, The San Francisco Marriott Marquis More

George Town, Malaysia
Top Contributor
127 reviews 127 reviews
55 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed November 1, 2012

The location is great. It is just opposite of Yerba Buena Gardens. Union Square, Chinatown and Market street is just within walking distance. There are a lot of restaurants and cafes around this hotel. My room is very cozy. All the necessary amenities are in place. The coffee provided are very good. The beds are very comfortable and I love... More

Was this review helpful? Yes
Eric H, Sales Department at San Francisco Marriott Marquis, responded to this review

Dear UnderBigHill, "We Love our Guests" and I am pleased to read that you enjoyed your hotel room and our special Asian breakfast selections. I am however sad to hear that you found our service to be less then expected. Guest satisfaction is one of our top priorities and we appreciate your valuable feedback. Thanks again for staying at the... More

New York City
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 1, 2012

San Francisco is my favorite city in the United States, and when I visit, I don’t require luxurious lodging because I’m never in my room. That’s why the Marriot Marquis hotel, situated on Fourth Street, is a great base. I hope that statement didn’t seem snide; I simply believe the hotel doesn’t offer grand accommodations. Due to its size, you’re... More

Was this review helpful? Yes
Eric H, Sales Department at San Francisco Marriott Marquis, responded to this review

Dear limajt91279, Thank you for your Trip Advisor review. We appreciate the kind words and that you found our location to be very convenient. Our hotel will be renovating all of our guest rooms in early 2013 and hope you will enjoy our "rejuvenation" the next time you stay. Sincerely, The San Francisco Marriott Marquis More

Washington, DC
Top Contributor
69 reviews 69 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed October 31, 2012

Although this hotel is average, I rated it poor because it is not a good example of a fine brand. My review is based on a five night stay. Hotel location is good, but everything about this place from the lobby to the popcorn ceilings to the shower curtain rods is so dated. It screams 1985. Also, the gym doesn't... More

Was this review helpful? Yes
Eric H, Sales Department at San Francisco Marriott Marquis, responded to this review

Dear B G, Thank you kindly for submitting your review of the San Francisco Marriott Marquis on Trip Advisor. I was extremely disappointed to learn that your stay was less then stellar. We can assure you that your comments are being taken very seriously and we appreciate your honest and valuable feedback. We hope that we can once again regain... More

Burnsville, Minnesota
Top Contributor
124 reviews 124 reviews
57 hotel reviews
86 helpful votes 86 helpful votes
2 of 5 stars Reviewed October 30, 2012

The previous night I had spent at the similarly priced InterContinental hotel. To be honest, that put this to shame. The entrance to this hotel seems dark and dingy, poor old fashioned lighting, dark colors. A world away from the bright, fresh, clean look of the InterContinental. Check in was fine, but I have elite status with this chain, so... More

Was this review helpful? Yes
Eric H, Sales Department at San Francisco Marriott Marquis, responded to this review

Dear ZCT 808, I would like to thank you for taking the time to post your review on Trip Advisor. I am so sorry that the SF Marriott Marquis did not live up to your expectations. We are always looking for ways to improve our hotel and we have made note of your comments. Once again please accept our sincerest... More

Indianapolis
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 29, 2012 via mobile

I am currently staying at the Marriott Marquis in San Francisco. The location is great, within walking distance of the convention center, a Target , severall Starbuck's and plenty of eating establishments. Staff is nice. The proce is a bit high but what is of most concern is that the cable cars run from at least 6 am- midnight and... More

Was this review helpful? Yes
Eric H, Sales Department at San Francisco Marriott Marquis, responded to this review

Dear pandemic911, I am so sorry to hear that you received a louder then expected room during your stay. Please accept my sincere apologies. We completely understand how important a quiet and restful room is especially after a long day of travel. We want your stay to be completely enjoyable and ask that you contact the front desk should you... More

Cleveland, Ohio
Top Contributor
69 reviews 69 reviews
18 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed October 29, 2012

This is a very nice hotel in a decent location. I prefer to stay on Nob Hill, but the rates were too high this time. The nicest surprise about this hotel was the hotel bar on the 39th floor. Beautiful views of the city and we were able to get good seats near the window each night.

Was this review helpful? Yes
Eric H, Sales Department at San Francisco Marriott Marquis, responded to this review

Dear BadcopBubby, Thank you for taking the time to post your review of the San Francisco Marriott Marquis. We appreciate your kind words and your recomendation of the View Lounge for amazing views of the city. Kind Regards, The San Francisco Marriott Marquis More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to San Francisco Marriott Marquis? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Union square(60)
  • Great location(37)
  • Cable car(32)
  • Very nice(17)
  • Convention center(12)
  • Rooms are clean(8)
  • Top floor(7)
  • Market street(7)
  • Breakfast buffet(6)
  • Friendly and helpful(5)

Additional Information about San Francisco Marriott Marquis

Address: 780 Mission Street, San Francisco, CA 94103
Location: United States > California > San Francisco > Financial District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Francisco Marriott Marquis 4*
Number of rooms: 1500
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Hotels.com, Orbitz, Travelocity, HotelTravel.com, Despegar.com, Priceline, Otel, Reservation Counter, Odigeo, TripOnline SA and Tingo so you can book your San Francisco Marriott Marquis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
San Francisco Marriott Marquis Hotel San Francisco
Marriott San Francisco

719 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (450)
Viewed
Room/suite (122)
Viewed
View from room (55)
Viewed
Bathroom (52)
Viewed
Hotel & grounds (52)
Viewed
Dining (17)
Viewed
Business center/function rooms (2)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (2)
Viewed
Other (147)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (237)
Viewed
Amenities (35)
Viewed
Pool (33)
Viewed
Restaurants and Bars (39)
Viewed
Standard Room Double Double (22)
Viewed
Standard Room King (53)
Viewed
The Hotel (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Room/suite (13)
Viewed
Bathroom (1)
Viewed
View from room (2)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay