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Hilton San Francisco Union Square

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333 O'Farrell Street, San Francisco, CA 94102
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Hilton San Francisco Union Square
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Hilton San Francisco Union Square
Hilton San Francisco Union Square
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5,074 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton San Francisco Union Square
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Minneapolis, Minnesota
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 23, 2008

Stayed here for a girls weekend. The hotel is nice but the rooms and bathrooms are very small - perfect for two people but no more. The location is nice cuz you're close to a lot of stuff but don't go the wrong way out of the hotel or you'll be in a bad neighborhood (that's what the doorman told... More 

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Kauai, Hawaii
2 reviews
3 of 5 stars Reviewed November 19, 2008

Did the 'advance pay' thinking I'd save some money.. by the time I checked in prices had gone down $30/night.. Front desk guy couldn't help at all but the Manager I requested upgraded my room (only spent $5 extra a night).. Went from terrible18th floor view of the pool to 31st floor good city view. the pool wasn't working for... More 

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DC
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 28, 2008

We stayed at the Hilton on a corporate event. The rooms were very nicely appointed. We received a complementary upgrade from a regular King to a Junior Suite King. The bed were very comfortable. Despite the size of the room, the bathroom was a bit too small, we had all of a few square feet of counter space. We had... More 

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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 25, 2008

Stayed at the Hilton for 3 nights in Sept 2008. Agree with the others, its Huge and one could spend a half hour just trying to find your room.Booked my room through a third party site and had to pay 250 GBP for the room.Its a classic cookie cutter hotel and while the rooms are good, if you are looking... More 

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Perth, Australia
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed October 20, 2008

Stayed 4 nights at the Hilton in O'Farrell Street. Lovely hotel, large rooms and all the amenities of the Hilton Hotels. Got a great deal, don't usually stay at Hiltons on our holildays. This hotel is in a great location, round the corner from Union Square, all the shops and restaurants and the cable car turnaround. Would definitely stay here... More 

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Raleigh, NC
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed October 15, 2008

My husband and I had a recent stay at this hotel in late September 2008. Loved the location of this hotel, no more than a 10 minute walk from Union Square. From which you could shop, eat, catch the fabled Cable Car, buses, trams, and muni. I must give major props to Miguel, the concierge. Was more than helpful in... More 

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Beans0809
Contributor
14 reviews 14 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed October 5, 2008

I recently concluded a five night stay at this hotel.. The service was very poor.. The concierge was annoyed at our questions and was reluctant to provide more than one brochure at a time.. The air conditioning did not work and we did not have an ironing board. The faucets in the bathroom leaked all over the sink.. The housekeeping... More 

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New Zealand
Top Contributor
110 reviews 110 reviews
76 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed October 1, 2008

The room was very clean and comfortable - were given a disability room - it was the only kingsize room available. Furtherest from the lift which would have been a problem if we had a mobility problem. There was a very large, noisy function in the lobby when we checked in and pretty much every time we walked through, which... More 

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Philadelphia
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed September 30, 2008

The San Francisco Hilton was a study in contrasts: outstanding personnel and facilities, but surprisingly lackadaisical attention to a number of details. First, let me commend Amanda at check-in. Her artful accommodation of my request for a smoking room was very much appreciated, and her poise and friendly demeanor set the tone for all Hilton personnel I encountered. Amanda should... More 

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Minneapolis
Contributor
15 reviews 15 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed September 30, 2008

The hotel is just average. It's big with no character. It doesn't even have a hotel bar except for a few chairs in the lobby. Stay here only if you have to.

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood

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