We traveled with my husband who was on a business trip. My 1-year old son came along with us. We were upgraded to a larger room; however, it still felt small compared to other "family" sized rooms. For a Hilton located in Union Square, I did expect the rooms to feel a little cleaner. Otherwise, location was great. While my... more

This hotel runs the biggest scam to get money out of your wallet. We checked ahead and found that it has a fed ex office in the hotel (the hotel brags too) BUT guess what...you pay a $25 charge ON TOP of your shipping costs for all shipments - which goes to the hotel. You ALSO have to pay $25... more

I have stayed at this hotel an 6 times and keep coming back. Great Theater and shopping district location.. All the amentities you need for either business or pleaseure. Great staff. more

I had originally booked another hotel for my trip to San Francisco but it didn't work out so well. I called the Hilton reservation line, explained my situation and was quickly booked into a suite at the Hilton San Francisco Union Square. I quickly repacked my bag and set off for the property. When I arrived I was greeted by... more

This Hilton is in a great location near Union Square, Trolly, the Powell St. Train station stop, and great shopping. However, upon checking in I was giving a king bed, non-smoking room in Tower I, which smelled like smoke so I call the front desk who told me to come down to the front desk and I would give me... more

Got a great deal: paid the state rate and then got upgraded to a jr suite in the best tower with the best view. The room was very large. It had a computer desk chair to die for. i loved to sit in it and just look out the huge picture window. Employees were friendly, my room steward was great.... more

We stayed at the Hilton for a recent conference. The hotel was a great location for this conference. The staff were friendly and there was room to accommodate. Our room was nice, but some of the honor bar items were past dated. The cleaning staff were very nice and did a great job. With the amount of activity in and... more

This was a great hotel. I was there for 7 days for a conference!!! I loved the clean room, and especially the glass shower... I recommend this hotel to anyone that's going to be in the San Francisco area!!! Two thumbs up more

Very weird room layout and looked drab even though it had a view. I expected better. more