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All 236 San Francisco hotels

Hilton San Francisco Union Square

4.0 of 5 Hotel   |   333 O'Farrell Street, San Francisco, CA 94102
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Hilton San Francisco Union Square

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Ranked #101 of 236 hotels in San Francisco
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A recent review
4 of 5 stars reviewed today
Panos_Kou Athens, Greece
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Athens, Greece
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed today NEW

We visited San Fransisco in our trip to US and we stayed at the Hilton Hotel. The hotel has a very big lobby which is always full of people. The staff was very helpfull and the rooms were okay, although they do need some kind of renovation. During our stay the safe malfunctioned twice and we had to wait for... More

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Frederick, Maryland
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Driving into the city, I was worried about the location of the hotel, as the neighborhood seemed somewhat down-and-out. However, the location of this hotel is pretty good for the average tourist. Lots of great restaurant options on the blocks surrounding the hotel, just a quick walk to Market Street for awesome shopping and public transportation hubs, etc. Service at... More

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Sao Paulo, SP
Contributor
20 reviews 20 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Well, it is a Hilton. A bit old, impersonal and expensive for what it provides. Internet, breakfast, newspapers, everything is charged extra. It is located close to Union Square with many restaurants around, but the cost x benefit relationship is poor. For the price range you can find better options.

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Laguna Beach, California
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

My daughter and I stayed 3 nights in Tower 3 on a high floor as Hilton Honors members. The room was clean, nice beds and linens, modern decor with a view over the city. Althought the lobby is very busy, check in was efficient as was zip check out. It is located a short walk from the BART station which... More

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Oxford, United Kingdom
Top Contributor
125 reviews 125 reviews
91 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed yesterday NEW

I couldn't really complain as I had booked a more expensive "Urban room" and received one of those updated rooms on a higher Hilton Honors floor which was great. Actually- the room almost looked identical to the rooms at the Brisbane Hilton in Australia where I stay very frequently so I felt right at home instantly. The lobby was very... More

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Reno, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Great location, steps from shopping, dining, and the BART line. Urban Tavern attached to the hotel is fantastic- loved the onion soup and tuna steak. Received free Starbucks breakfast and beverage through the HHonors program. Bell service was polite and very helpful. Large, lively lobby that is great to relax in.

Review collected in partnership with Hilton Hotels & Resorts

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chennai. India
Top Contributor
117 reviews 117 reviews
87 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A hotel that bustles with activity (at any point in time, there are over 50 people in the lobby of this Hotel!), friendly staff, great rooms and an effective WIFI are salient features of this Hotel. The property is located right round the corner of the busy shopping district and so it is a great opportunity to walk around, test... More

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Taylor_Hilton, Manager at Hilton San Francisco Union Square, responded to this review

Thank you for taking the time to write a review about your recent stay. We are thrilled that you had a great room and that you received good service throughout your stay. We are glad that our location was ideal for your trip and that you explored a few new restaurants. Thank you again for your comments we look forward... More

New Milford, Connecticut
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

In a good location, but a few blocks from the Tenderloin, so be careful. My room in Tower 1 was in need of repair. The closet door was broken, there was mold on bathroom ceiling and sheets were torn. For over $300 a night, I think it could have been nicer. I did complain and was given free internet and... More

Was this review helpful? Yes 1
Taylor_Hilton, Manager at Hilton San Francisco Union Square, responded to this review

We appreciate you taking the time to write a review about your recent stay. We apologize that we fell short on your expectations and for the issues you encountered in your room. We will be sure to notify our Housekeeping and Property Operations teams to mend these issues immediately. We are very sorry that you did not receive the level... More

Mountain View, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I had the opportunity to stay one night away without the kids. We also wanted to listen to some live music. SF is the place to go for live music. I searched nearby hotels and found the Hilton to have a good price plus the option for breakfast. The package together was better than any of the... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Taylor_Hilton, Manager at Hilton San Francisco Union Square, responded to this review

Thank you for your kind words! We are delighted to hear that you had an overall positive stay at our hotel. We are thrilled that you enjoyed our breakfast package and that the customer service you received was great. We are also happy to hear our hotel was clean for your trip. Thank you again for your comments, we look... More

San Francisco, California
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

There is not much to be said about the location of the Hilton San Francisco Union Square other than it is a pretty ideal for work or tourism. If you stay here, skip renting a car as there is plenty within walking distance – great food, shopping, nightlife and ample entertainment. (Parking is $50+ a night anyway) The trolley is... More

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Taylor_Hilton, Manager at Hilton San Francisco Union Square, responded to this review

Thank you for sharing your photos and review about our hotel. We are glad that you enjoyed our location and that you were able to walk to shops, restaurants and nearby attractions. We sincerely apologize that we fell short on your expectations in terms of our decor and layout. We are undergoing renovations in our Tower 1 rooms and hope... More

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Additional Information about Hilton San Francisco Union Square

Also Known As:
Hilton San Francisco Union Square Hotel San Francisco
Hilton San Francisco Union Square Hotel
Hilton Hotel San Francisco
Hilton San Francisco
San Francisco Hilton
Address: 333 O'Farrell Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Green Hotel in San Francisco
#37 Luxury Hotel in San Francisco
#75 Business Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton San Francisco Union Square 4*
Official Description (provided by the hotel):
Our hotel is within walking distance to all the excitement of the Bay Area. Whether you're on business or vacation, there's something for everyone in the heart of the city! Among downtown San Francisco hotels, no other destination matches our blend of style, service, and setting. Find yourself within walking distance to famous neighborhoods like Chinatown and Nob Hill, the iconic Cable Cars, fabulous shopping, and dining all located in the heart of the theater district. Our dynamic Hilton San Francisco Union Square hotel features splendid resort-style touches – a heated outdoor pool and whirlpool perched atop the lush 16th floor deck, and delicious dining at the stylish Urban Tavern Restaurant. For corporate guests, we offer over 134,000 square feet of state-of-the-art meeting facilities, where the Bay views are stunning and the service flawless. With its history and grandeur, the Hilton San Francisco Union Square hotel offers everything you need for extraordinary business trips or vacations. ... more   less 
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