The Hilton San Francisco meets a need. It serves people attending meetings/conferences who need a reasonably priced, centrally located place to stay. It doesn't position itself to provide more than the minimum for a Hilton. The rooms are functional, but small. Mine was well maintained and had a great view to the west (from a high floor), but that's sort... More

My husband and I booked into the Hilton Union Square for a week, with our 14mth old daughter. We stayed in tower two. The first room we were given upon checking in had two areas where wallpaper was peeling at the edges of the strip and felt small. Considering the length of stay and that we had or toddler with... More

I stayed at this hotel for five nights.. it was my first time in SF and I could not have stayed at a better location! From the moment I checked in until I checked out everything was great! The lobby area is fantastic - great lighting, starbucks, w-fi and very comfortable longing area. The staff is very friendly and helpful... More

Stayed at the Hilton in May for 5 nights. Was upgraded to corner suite Rm 1-2148. Lobby was busy but was checked in without any problems. Clerk was polite and efficient. Got to the Tower 1 elevators. Exited off at the 21st floor. Hallways and carpet, let alone the furniture needs to go! The wind was coming through the service... More

I hate old tired hotel rooms and asked for a refurbished room. Got one on the 7th floor of tower 3. One not very big window in the corner didn't provide much light, but the room was quiet, so I guess there wasn't any construction on floors above or below us. The design of the room and bathroom reminded me... More

My husband and I recently stayed at this location for a conference and were shocked when our bill was $100 more than it was meant to be. On arrival back home, we called to get this corrected and we were told we selected that we wanted an upgrade. Sure - we wanted a complimentary upgrade, but we had no idea... More

Great location - great staff -booked a suite - the furniture would be best placed in a car boot sale! Very old tired rooms, which is disappointing. I will not be rushing to book on my next trip to the west coast of the USA

Great service booked a room at the last Minute on a sat night. Eric at the check in counter was very helpful. Will definitely be staying here again. Thanks for the great experience!

I stayed here for 8 days a couple of weeks ago - a long enough time to get the full experience of a hotel... First the good parts: It's a great location, close to shopping, food, public transportation. The renovated rooms are trendy, comfortable, and nice, although small, and they do include a fridge (which was nice). Employees were friendly,... More