This hotel has a split personality. Part of the decor is very old fashioned and part is very modern. We arrived in advance of a conference and check-in was easy though the rooms were not ready. Our requests as far as room location and bed configuration were honored. The hotel is massive - there were over 1000 at our conference... More

Brian at the Hilton honors desk was amazing! Very helpful and kind. Pool was closed but we got to swim at hotel Nikko. The front doormen were not that great. They never once opened doors for us but that is my only complaint. Cleanliness I gave a 4 just because prior tenant or maid left a washcloth wrapped around the... More

I stayed at the Hilton SF/Union Square for a few days for a business conference. They had more than one large conference going on and I must say, everything went smoothly. The good points of my stay: quick check in, nice bath amenities (Peter Roth, lovely), good water pressure in the shower, a comfy bed, quick elevators (even though it's... More

I came to stay at this hotel as part of a conference. Out of the options available for my conference and checking nearby hotels not part of the conference, this hotel is a good value for the price. The location is in the financial district but on the border of a not so nice area. It is a good location... More

This Hilton was a pleasant surprise. I was greeted in a friendly manner by virtually every employee that I saw - from security guards to bellmen to maids. Everyone seemed genuinely happy to be there. Huge plus for their service. The hotel's location is great if you want to be near Union Square. BART is 2 blocks away, so save... More

This a large central hotel currently under going renovation. The rooms are standard hilton, they work, have adequate bathrooms and reasonable hanging space with big screen TV. I did have some problems logging onto the internet at a hhonors member. The hotel has huge gym and health club as a major feature. Unfortunately, the executive club on level 45 has... More

Hotel is on a quiet street off powel street. Less than 5 mins walk to union square. 2 mins to cable car, rooms small however sufficent for short stay. Very clean rooms, pool area clean however very dated. If I weny back I would stay in westin st francis. Outstanding hotel More

I, my wife and my children stayed in January, and the room was very spacious, good care and lots of friendly staff. The location was very nice, near of Union Square, Cable Car Station, many stores and restaurants. More

The reception looks great and makes you think hotel will be nice. What a let down the rooms are. The place is in dire need of a refurbishment. I was given a junior suite and was made to feel I should be grateful for the upgrade but I can't say I was. The room was large I will give them... More