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Pier 2620 Hotel Fisherman's Wharf

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2620 Jones Street, San Francisco, CA 94133 (Formerly Hilton San Francisco Fisherman's Wharf)
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1,018 Reviews from our TripAdvisor Community

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There are newer reviews for Pier 2620 Hotel Fisherman's Wharf
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Lowell
1 review
4 of 5 stars Reviewed 2 weeks ago

Loved the hotel decor and location. Convenient to many attractions. The deluxe room was very nice but a bit small. Beds were very comfy. I would stay there again because of the location, although it is a bit noisy. You can hear other guests conversation and traffic.

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Helpful?
Thank 262marisold
Butler, New Jersey
2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

So I booked the hotel through American Express travel for 3 nights this Jan several months ago, requesting the king sized bed. I was told when I checked in that there is no available king bed for us, they don't guarantee what I booked through "third party". I said I'd have to call Amex to cancel this. Anyways I still... More 

Helpful?
Thank Hannah B
Canberra, Australia
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is a very short walk to the wharf where there are heaps of things happening, like bike hiring shops and tours. The staff are not necessarily warm and friendly, including on greeting. But we never needed any help with anything, so not sure if they pull through if a problem arises. The room is amazing and well decorated,... More 

Helpful?
Thank Nat326
Palm Bay, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We totally loved this hotel from the location to the service. One of the nicest we have ever stayed in, and we have stayed in hotels all over the world. If we are lucky enough to come back to San Francisco we will stay no where else.

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Helpful?
Thank Glen O
Cleveland, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I have been to San Francisco several times and I never thought that I would find any place more comfortable than the hotel I stayed at previously. I was wrong. We will stay here again! It was in walking distance of the wharf and attractions. It is just a street car or trolley ride away from other areas of the... More 

Helpful?
1 Thank Kee P
Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I searched around for a reasonably priced hotel in a good location - and that's just what we got. Newly renovated with a well appointed and clean room and really comfy beds, 2620 is a short walk to fisherman's wharf and reasonable walking distance to Union Square - Cable car is just up the road too. Staff were friendly and... More 

Helpful?
1 Thank MKAmsSydney
Denderleeuw, Belgium
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

While the rooms are of a very good standing and nicely equipped, this hotel lacks catering and bar facilities. Biggest minor is the street noise, but ear-plugs are provided in the rooms. Well located to get to Fisherman's warf.

Helpful?
Thank Joh0r
Surprise, Arizona
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Will never recommend this hotel. Much to costly for food and beverage. To put two seniors so far away from an elevator is not good service. Treat seniors in a more friendly manner. We still count. We are human.

Review collected in partnership with this hotel

Helpful?
3 Thank Alexander H
PIER2620GuestService, Guest Relations Manager at Pier 2620 Hotel Fisherman's Wharf, responded to this review

Alexander, Thank you for letting us know about your recent experience at Pier 2620 Hotel. We are sorry to learn of the impression you were left with as it by no means represents our standards and expectations for our staff in regards to customer service. Your comment about room location has been noted and will be discussed with our front... More 

Dania Beach
1 review
5 of 5 stars Reviewed 3 weeks ago

Began with IPrefer hotels in December after 18 years with Starwood. This property like the others did not disappoint. Newly renovated nicely appointed. Everything a business traveler needs they offer.

Review collected in partnership with this hotel

Helpful?
Thank C1185BAdavidn
Linlithgow, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I only had one question when I checked in after a 12 hour day of travel, was there room service? The check in clerk said no, but I could buy food from their little store. The little store had a tiny selection of junk food and a few stuffers style frozen dinners. Which is crazy because (a) blech and (b)... More 

Helpful?
Thank ann H
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Staying in Fisherman’s Wharf

Neighborhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there's something for everyone at Fisherman's Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone's sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighborhood a true San Francisco treat.
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