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All 236 San Francisco hotels

Powell Hotel

3.0 of 5 Hotel   |   28 Cyril Magnin Street, San Francisco, CA 94102
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53%
Ranked #162 of 236 hotels in San Francisco
A recent review
3 of 5 stars reviewed 1 week ago
diskogirl Washington DC, District of Columbia
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713 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

1) staff The lady on the desk when we checked in was Great, professional, informative & pleasant but the young man working 'with' her was a stuffy grouch. As she was serving us he was asking her about money (counting a float) she excused herself & answered his question so we also humorously commented to him that we could count... More

Was this review helpful? Yes 1
KokuaHospitality, Guest Services at Powell Hotel, responded to this review

Dear Tammerz M, We appreciate your candid feedback, and regret if we missed the mark in a couple areas throughout your stay. It is never out intention to discuss financial matters in front of a guest, and will be sure to address this internally so that it does not occur again. Please note that our hotel will be undergoing some... More

Washington DC, District of Columbia
Senior Contributor
24 reviews 24 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Yeah, it's seen better days. It has no A/C. The rooms are tiny and weird. But, for the location, it was the best hotel for the price I could find. Room was $120, parking was under $50, and they didn't charge for wi-fi. I was disgusted by the number of hotels in San Francisco that charge for wi-fi. Absolutely ridiculous... More

Was this review helpful? Yes
KokuaHospitality, Guest Services at Powell Hotel, responded to this review

diskogirl- Thank you for acknowledging our central location and great value proposition in San Francisco. We don't believe in charging for WiFi either, and glad you appreciated this amenity throughout your stay. It would be a pleasure to welcome you back again soon! -The Powell Hotel Team More

Santa Clara, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here on business for one night in May 2014. Hotel's location is its best (and arguably only) attribute. It is right downtown near Powell/Market intersection. Valet parking drop off was near a garbage dumpster. (Great first impression) Upon entering the hotel, it appears to have a kind of old 20's-30's charm. I liked that at first. But closer... More

Was this review helpful? Yes 3
KokuaHospitality, Guest Services at Powell Hotel, responded to this review

Dear Lawchickesq, There are many hotels in our area, but we offer turn-of-the-century historic charm, interiors recalling turn-of-the-century architecture, and wonderful personalized service. Our hotel offers premiere access to Union Square in addition to the Powell/Market intersection. There will be some big hotel improvements coming in the near future, and we hope to welcome you back for a better experience!... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The only good thing about this hotel is the location right off the cable car turnaround. It's loud, hot, and the employees are surly. The room was so small that the door hit the nightstand every time I opened it. The elevators took forever, internet didn't work, and good luck getting the reception staff to answer you, in phone or... More

Was this review helpful? Yes 2
KokuaHospitality, Guest Services at Powell Hotel, responded to this review

Dear carorun12, Thank you for your honest remarks.. Rest assured, your experience is certainly not indicative of the excellent service we strive to provide. You will see from other reviews that our guests praise us for our outgoing and friendly customer service efforts. We strive to provide a great experience to all of our guests and are sorry that we... More

Powell, Ohio
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel by far is the nastiest hotel I have ever checked into. I was impressed when I walked in because lobby has new furniture and clean surroundings. We went to room and what do we see but cock roach on the ceiling. Opened window and there was a window across from us that was dirty and tattered as thow... More

Was this review helpful? Yes 1
Lehi, Utah
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Unfortunately, I prepaid for the stay through an non-refundable package. After being there 60 minutes, I let them keep my money and booked a room across the street at the Wyndham. It just wasn't worth staying at the Powell. Issues: The wifi didn't work. The front desk said it was a problem with my device but my iPad connects to... More

Was this review helpful? Yes 1
KokuaHospitality, Guest Services at Powell Hotel, responded to this review

Hi Travis-- Thank you for sharing your honest feedback on your recent stay with us. After reading your comments, I was alarmed to hear that certain elements of your stay fell below expectations. Although travelers expect to take the good with the bad when staying at an unfamiliar hotel, most of our previous reviews describe just how exceptional our service... More

Atlanta, Georgia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I was awoken twice during the night by bugs crawling on me, once on my hand and once on my face. The second time, I jumped up in bed, and a cockroach fell into my lap. I whacked it several times and knocked it off the bed. I found it the next morning dying on the bathroom floor. If not... More

Was this review helpful? Yes 3
KokuaHospitality, Guest Services at Powell Hotel, responded to this review

Dear Jeff B., The Powell Hotel is committed to the health, safety and welfare of our guests. To ensure that we are proactive in our pest control we contract a nationally recognized pest control company which performs scheduled professional inspections and, if necessary, elimination protocols on a regular basis. It is our mission to make every guest experience an enjoyable... More

London, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was in a very central location and that is what it's got going for it. We loved that it was a little old and interesting but it was very loud at night and very close to a shady neighbourhood, the room and decor seemed quite run down. Don't expect too much from this hotel in terms of glamour.... More

Was this review helpful? Yes
KokuaHospitality, Guest Services at Powell Hotel, responded to this review

Dear Bumbleandthemog, Please be aware that our hotel recently changed ownership; therefore, there will be many exciting enhancements coming in the near future. We hope to invite you back to experience this positive turnaround, and change your overall impression of the hotel. -The Powell Hotel Team More

Miami, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 14, 2014

The location is great - giving it a 3 out of 5. However, like most downtowns, it is located right next to a shady neighborhood. I am from Miami so I am used to these neighborhoods and they did not bother me but would not recommend for someone traveling with children. I would definitely recommend to stay closer to Fisherman's... More

Was this review helpful? Yes
KokuaHospitality, Guest Services at Powell Hotel, responded to this review

Dear melissadiego, We are glad that you enjoyed our convenient location near Union Square! Powell Street has a lot going on--there's a lot of stores in Union Square open until least 9PM, so there are always shoppers, tourists and commuters passing by our door all the time. We do advise our guests to be aware of their surroundings and keep... More

Harrisburg, Pennsylvania
Top Contributor
60 reviews 60 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed June 3, 2014

It has to be the most convenient hotel in all of San Francisco. BART from either SFO or Oakland airport to within a half a block of hotel. Then for travel anywhere in San Francisco - Cable car right out the front door, along with MUNI subway, bus and trolley lines. You don't have to walk a full block to... More

Was this review helpful? Yes 1
KokuaHospitality, Guest Services at Powell Hotel, responded to this review

Dear chenamoose, We pride ourselves on our convenient location in the heart of San Francisco! It can't get any better than being only steps away from the BART station, Muni subway, and cable car trolleys. Glad you took advantage of the adjacent Cafe Bellini during your stay with us. We look forward to welcoming you back again soon! Thank you... More

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Hotel Summarization (Beta)

What travelers say

  • Cable car(16)
  • Union square(5)
  • Very clean(3)

Additional Information about Powell Hotel

Address: 28 Cyril Magnin Street, San Francisco, CA 94102
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Powell Hotel 3*
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Also Known As:
Powell San Francisco
Powell Hotel San Francisco

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Class
Official Description (provided by the hotel)
A beautiful and recently renovated boutique hotel situated at the world-famous Cable Car Turnaround downtown San Francisco. With 137 stylish and comfortable guestrooms, the Powell Hotel welcomes vistors from all over the world offering friendly service, convenience of location and comfortable accommodations. Free wireless internet only one of our services. ... more   less 
Number of rooms
121

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