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Phoenix Hotel, a Joie de Vivre hotel

Certificate of Excellence
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601 Eddy Street, San Francisco, CA 94109
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Phoenix Hotel, a Joie de Vivre hotel
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Phoenix Hotel, a Joie de Vivre hotel
Phoenix Hotel, a Joie de Vivre hotel
Phoenix Hotel, a Joie de Vivre hotel
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642 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santa Rosa, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Wife and I got tickets to a show on Market and looked around for places to stay within walking distance with free parking for 2 nights. The Phoenix is in Tenderloin District, so we knew what to expect from the area. The location to the theater and parking was excellent. It is ,however, a very average hotel that has an... More 

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

myself and my family (from Australia and the UK) stayed at the Phoenix to celebrate our wedding in early April (very close to city hall) the hotel was fantastic. My husband and 2 children were there for 8 nights and Orlando went above and beyond to make our stay top notch. The chilled out vibe of the hotel made it... More 

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Hoboken, New Jersey
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was a little unsure about staying here due to it's proximity in the heart of the Tenderloin...despite some of the antics I saw on the streets on the way back from dinner it turned out to be a great location! Service was SO friendly at check in and the rooms are well appointed with everything you could need. This... More 

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Sacramento, California
1 review
5 of 5 stars Reviewed 1 week ago

The Phoenix is a comfortable and affordable Oasis in the Tenderloin! My daughter and I celebrated her 19th birthday there and it was incredible. The staff, the pool, the decor and the central location make this inexpensive hotel an amazing find. Also, there is NO other hotel in SF that offers free parking!

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Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We traveled from Toronto and stayed in Phoenix beginning of April for 3 nights. Orlando greeted us at the reception and the fun started then. Orlando gave us good tips on places to visit, hitting the spot every time. The hotel is clean, has everything you need, but the most memorable thing was the courtyard. Its design, pool and interesting... More 

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PhoenixHotelGM, General Manager at Phoenix Hotel, a Joie de Vivre hotel, responded to this review

Hi Svetlana071, Thank you so much for taking the time to write such a fun review! I am so happy to hear that you had a great stay and that you were able to enjoy our little oasis, ps I will send Orlando the love! We are looking forward to welcoming you back soon, Diana~ More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My family and I have just spent 6 nights at the Phoenix hotel. We loved it! We were greeted by Orlando and Mike who were both really friendly and helpful. The hotel is very relaxed and rooms are comfortable and clean. My daughters and I spent a lot of time in thier pool. The local neighbourhood is not great but... More 

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Sacramento
2 reviews
5 of 5 stars Reviewed 3 weeks ago

It may not be in the most luxurious area, but it's in a convenient area. We were very pleased with the grounds, the room, the amenities and the staff. Beautiful outdoors area and the rooms were very modern, a good size and clean. They provided a mini breakfast and have the restaurant available, as well. Wasn't able to try it... More 

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london
Top Contributor
50 reviews 50 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I would stay in this hotel again. Staff are really friendly and helpful. It is clean and the location is great. Free parking is perfect and you can leave the car in the lot to conveniently get public transport everywhere. Some people may find noise from the bar or pool area too loud but the courtyard noise doesn't last too... More 

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Santa Cruz
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was very happy with the service and the ambiance here at the Phoenix. The pool was great and we loved the restaurant and bar as well. Joe at front desk was super! We could walk to the GAMH for a show in two blocks. Poolside room was fun, but a bit noisy in am. Pool needed a bit more... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2015

This hotel has the perfect location in the middle of SF in the "up and coming area" Tenderloin with it´s cool galleries and great restaurants. You can walk everywhere or just hang out in the hotels pool or great bar all day long.

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