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Phoenix Hotel, a Joie de Vivre hotel

Certificate of Excellence
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601 Eddy Street, San Francisco, CA 94109
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Phoenix Hotel, a Joie de Vivre hotel
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Phoenix Hotel, a Joie de Vivre hotel
Phoenix Hotel, a Joie de Vivre hotel
Phoenix Hotel, a Joie de Vivre hotel
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655 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Geilo
Top Contributor
89 reviews 89 reviews
38 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

THis is a hotel With a soul. With an attityde wich I love. Rooms are brilliant designet, each one uniqe. Easy to have a grteat time in the pool and the surroundings. I`m going back there, And I am looking forard to it.

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Tel Aviv, Israel
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had a 35 days trip in the U.S, the Phoenix Hotel is BY FAR the best hotel we stayed in. We stayed there for 5 nights and we were very sad that we couldn't stay longer. Need to make one thing clear: If you're looking for a traditional hotel, where the bellboy opens the car's doors and the doorman... More 

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1 review
5 of 5 stars Reviewed 1 week ago

My girlfriends and I stayed at the Phoenix this past weekend for Bay to Breakers. The staff was very friendly and helpful. Love you Joe! The price is reasonable and what was cool is we had a small bottle of red wine waiting for us in our room with some chocolates. A very nice touch! The hotel is close to... More 

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1 review
2 of 5 stars Reviewed 1 week ago

The description of the hotel is inaccurate. The web site sells a trendy hotel but this is not the case. First, the neighborhood is unappealing (unclean, a lot of shady loitering). Secondly, the signage is poor which makes it harder to spot. Finally the general appearance of the hotel is depressed and it looks more like a highway motel. A... More 

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PhoenixHotelGM, General Manager at Phoenix Hotel, a Joie de Vivre hotel, responded to this review

Dear gaelle_b_reloaded , Thank you for taking the time to write a review on your stay with us, I am sorry to hear we were unable to meet your expectations. I appreciate your concerns with regard to the local street life and can assure you it weighs heavy on all of us. Over the past 21 years we have partnered... More 

San Diego, California
1 review
5 of 5 stars Reviewed 2 weeks ago

This unique little hotel is a hidden gem! Originally booked this place because of the price and availability (and the 21st Amendment Brewery Package!!) of a last-minute trip into SF. I don't think I would stay anywhere else when I return. The front desk staff was super friendly, we could have hung out there with him all day! The courtyard... More 

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PhoenixHotelGM, General Manager at Phoenix Hotel, a Joie de Vivre hotel, responded to this review

Hi Thosewhowander1981, First I want to say what an awesome handle name! Those who wander are not lost :) Secondly, thank you so much for great review. I am so happy to hear that you had a wonderful and enjoyable stay with us while sippin' on the yummy seasonal beer and chatting it up with the front desk team. We... More 

San Diego
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I'm scoring this one "average." This is in the Tenderloin, and isn't the best neighborhood. There are drug deals on the street, and lots of homeless. During the day its quieter, but gets a bit more shady as the sun goes down. I'm an urban gal and pretty fearless, but as a single walking out to dinner, I did not... More 

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PhoenixHotelGM, General Manager at Phoenix Hotel, a Joie de Vivre hotel, responded to this review

Hello Mowglinow, Thank you so much for taking the time to write a review on your stay with us, I am saddened to hear that we were unable to meet your expectations. I appreciate your concerns with regard to the local street life and can assure you it is a weight we all feel. Over the past 21 years we... More 

New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in San Fransisco with my mother for spring break back in March. I picked the hotel because it was available, had a decent price, and included parking in the package. The hotel is in an ok area of San Fran. There were some bums around the area but after walking around the city I realized they were pretty much... More 

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New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my second trip to San Francisco and I had stayed at a very nice hotel the first time but wanted to stay somewhere a little different for my second trip. I had run past the Phoenix quite a few times and decided to give it a try. I had such a wonderful stay there! It really was perfect!... More 

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PhoenixHotelGM, General Manager at Phoenix Hotel, a Joie de Vivre hotel, responded to this review

Hello Mercedes K. Thank you so much for the stellar review, and I so tickled that you enjoyed your stay with us and will come back again (instead of the other hotel). I am so happy to hear that my team provided the service that we pride ourselves on, and you were able to enjoy the outdoor heated swimming pool.!... More 

New York City
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Phoenix for work in the early 90's, and loved the vibe. Since that time, I always said if I returned to SF with the family, we'd stay there. While in town visiting universities a few weeks back, I found the perfect opportunity to return, and it was as great an experience as before. Rooms were clean,... More 

Was this review helpful? Yes 2
PhoenixHotelGM, General Manager at Phoenix Hotel, a Joie de Vivre hotel, responded to this review

Hi Chrisbee, Thank you so much for taking the time to write such an awesome review of your recent stay with us, I am so excited to hear that you came back after all these years and were able to share our little oasis with your family. How amazing that your daughter knew one of the bands staying with us,... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here on 4/3/15. We came into town to see a Giants game. I can't say enough about the staff, Joe and Andrea at the front desk, it was exceptional customer service. The room we had (a King) was clean, comfortable and decorated in a Mid Century Modern theme, as is the whole hotel. As from... More 

Was this review helpful? Yes 2
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