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All 236 San Francisco hotels

Phoenix Hotel, a Joie de Vivre hotel

2.5 of 5 Hotel   |   601 Eddy Street, San Francisco, CA 94109
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84%
Ranked #31 of 236 hotels in San Francisco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Kris P Melbourne, Australia
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580 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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English first
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Easy walk to centre of town, and very accessible public transport. Wifi was excellent, very strong and no dropouts! Very comfortable bed, and excellent sized room - you weren't tripping over own luggage, and tho I stayed their solo, a companion's bags also would have been out of the way. I had been warned about it being in Tenderloin, but... More

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USA
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

While the Tenderloin is sketchy and often depressing, Phoenix Hotel was a good and affordable place to hang out and rest my head during my business trip to San Francisco. The Internet was free and strong. The employees were gracious and helpful. And the room was spacious. You do hear other guests but that's more a factor of the glass... More

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1 review
5 of 5 stars Reviewed 2 weeks ago

Very cool place to stay. Staff is nice and very helpful. The rooms all view the pool and are very comfortable and decorated very nice. Amazingly comfortable bed. This isn't a super quiet location, but didn't bother me at all. I'll stay there again.

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1 review
5 of 5 stars Reviewed 2 weeks ago

Everything was great! We stayed over 4th of July Weekend and we were so pleased! Katie (sorry if I got the name wrong as I was pretty much always with cocktail in hand), Lauren and the Gentlemen at night were always so helpful and nice! Parking was a bit tricky with the 4th of July party that went on but... More

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Atascadero, California, United States
Contributor
17 reviews 17 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I travel infrequently. When we stay in hotels, we like to find spaces that are unique in some way while being a good value: the Phoenix surpassed our expectations. Our check-in experience was excellent. The two gentlemen at the desk were genuinely friendly which made for a welcoming atmosphere. During our visit, most of the staff went... More

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Phoenix_mgmt, Manager at Phoenix Hotel, a Joie de Vivre hotel, responded to this review

Dear SharineCalifornia, We're so happy to have guests like yourselves strike an instant and resonating chord with this place. While we've updated rooms and amenities to match the needs of the modern traveler, we still pride ourselves on what brought us our reputation: one-of-a-kind rock-n-roll atmosphere, friendly, warm and genuine staff, at a location that allows guests to adventure the... More

Auckland Region, New Zealand
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel staff were really helpful and friendly. Hotel was clean, but decor was slightly tired. There was a party whilst we stayed, it was incredibly noisy all night with drunk guests (hotel advised us 4 days before we arrived it would be taking place). If you have small children it isn't suitable as the pool is not secure and is... More

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Contributor
19 reviews 19 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I absolutely love this hotel, very cool funky ( in a good way ) artsy vibe! Sure it's a renovated motor lodge from the 50's but that just adds to the charm! It's in a better part of the tenderloin, not sketchy at night- and! Free parking in SF! Which is a must for me when staying in the city-... More

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Phoenix_mgmt, Front Office Manager at Phoenix Hotel, a Joie de Vivre hotel, responded to this review

Dear Saraisis17, We're always happy when a newcomer discovers us and makes that instant connection with the vibe, the people, and the surroundings. While we're not a 5-star hotel, we pride ourselves on providing a one-of-a-kind experience to our guests with amenities that are unique and service that is personal, friendly, and genuine. Thank you for taking the time to... More

Orlando, Florida
Contributor
12 reviews 12 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 23, 2014

A few positives first, the staff was very patient and nice, room was clean and free parking. Main problems with "Hotel" is that it is a 1/2 refurbished motel from the 50s. All the street noise and hotel neighbor noises carry into your room. Also, the bathrooms need to be gutted and redone. Now, I would have been ok with... More

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PhoenxHotelGM, General Manager at Phoenix Hotel, a Joie de Vivre hotel, responded to this review

Dear Sora21, Dear Chris, Thank you so much for taking the time to write a review on your recent stay with us, rest assure that I have taken your comments to heart and will work with my teams to improve service at our hotel. The hotel was built in the late 50's, and the decor is set to hopefully match... More

Dallas, Texas
Contributor
15 reviews 15 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 23, 2014

I love Joie de Vivre hotels. This hotel had a Great staff, GREAT beds, this is a hidden gem with a beautiful courtyard. The pool was also very nice. Stayed here on the spur of the moment but will DEFINITELY be back. LOVED it!

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Phoenix_mgmt, Front Office Manager at Phoenix Hotel, a Joie de Vivre hotel, responded to this review

Dear SusieQSFE, Upon reading your review, we're speechless too! Our staff truly enjoys connecting with our guests, as it is our eternal quest to provide the very best experience possible in San Francisco. Thank you for taking the time to share your thoughts, and we look forward to welcoming you back soon. Cheers, More

Louisville, KY
Contributor
12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 22, 2014

We chose The Phoenix hotel based on other TripAdvisor.com reviews. We were not disappointed. The staff was very friendly and helpful. The bedding was wonderful. We were a bit surprised when we pulled up as it not what we were expecting. However, we were very pleased. All rooms face a courtyard which has lots of greenery and seating. The Phoenix... More

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Additional Information about Phoenix Hotel, a Joie de Vivre hotel

Address: 601 Eddy Street, San Francisco, CA 94109
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Phoenix Hotel, a Joie de Vivre hotel 2.5*
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Also Known As:
Phoenix Hotel, a Joie De Vivre Hotel Hotel San Francisco
Phoenix Hotel San Francisco
Phoenix San Francisco

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#23 Romantic Hotel in San Francisco #48 Family Hotel in San Francisco #56 Business Hotel in San Francisco
Hotel Class
Official Description (provided by the hotel)
Funky, irreverent, and young-at-heart, The Phoenix Hotel caters to touring bands and travelers with a creative spirit. A 44 room mid-century motor lodge with a lush courtyard and heated outdoor pool. It's an oasis in the heart of San Francisco on the edge of the gritty Tenderloin and three blocks from City Hall. Guests get complimentary onsite parking and a poolside coffee, tea and muffins to start the day. Art from local artists decorates the rooms and the courtyard gardens. ... more   less 
Number of rooms
44

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