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Mandarin Oriental, San Francisco

5.0 of 5 222 Sansome Street, San Francisco, CA 94104
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Certificate of Excellence 2014
Mandarin Oriental, San Francisco
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Mandarin Oriental, San Francisco
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424 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Calvi, France
Top Contributor
71 reviews 71 reviews
55 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed three nights for business and was allocated a large room on the top floor. Magnificent view. The room itself has all amenities and was very comfortable. Good shoe shine service. Large bathroom. Excellent breakfast, although the dining-room is not ideally located in the lobby area. Very smooth check-in / out experience, reliable transport service. The only killing detail:... More

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Calgary, Alberta
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were in San Francisco for 3 nights to experience the City and attend a 49ers game. The Hotel staff are lovely. They make an effort to greet you by name. The bridge view between the rooms of the City is spectacular. The rooms still have a need for improvement. The sofas are dated and worn, the benches and the... More

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Toronto
Top Contributor
63 reviews 63 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were in SF for a family wedding. The hotel is pristine and the service impeccable. Located centrally in the financial district it was walking distance to some awesome shopping. The service was terrific.

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Everything was outstanding at the Mandarin, with one small problem. The TVS sometimes need to be reset so that they work properly. Hopefully, management will fix this, but don't hesitate to let them know if you have a problem, they'll fix it right away, and they are well aware of the issue. The gym should also be bigger for such... More

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London, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is Mandarin Oriental's flagship North American hotel, and it's beyond first class. If you're treating yourself in San Francisco, look no further. It's in the second highest building in the city, and is local to the great shopping area around Market Street - you're also close to the piers, where there are great restaurants. Beautiful bathroom, the best bed... More

Was this review helpful? Yes 1
Sacramento, California
1 review
5 of 5 stars Reviewed 1 week ago

There is no hotel that goes to the extent that Mandarin Oriental does to make a stay memorable and special. Little things at check-in, valet, room service and dining that makes one feel that they are special and valued as a guest.

Review collected in partnership with this hotel

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San Mateo
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The views are incredible, but at this price-point, the rooms need to be updated. When we were here, the staff elevator was apparently being serviced, making the wait for one of the other elevators interminable (only 2 in a 48 story hotel!).

Review collected in partnership with this hotel

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was good but not great- bed was very comfortable! Lacking in amenities which left me feeling like I had been ripped off given the price tag! No toothpaste in the bathroom for example. Good service but not a lot of communal space- bar was ok but tiny and lacking in any real atmosphere. Some of the team on the... More

Was this review helpful? Yes 2
Palo Alto, California
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
192 helpful votes 192 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am writing this review a bit late, but I had to write it as I was quite disappointed with the hotel. I have stayed at the Mandarin Oriental in HK and Singapore and was expecting similar service and experience here, but it wasn't so. Stayed there for only one night in Sept, but that was enough to say I... More

Was this review helpful? Yes 1
Nottingham, England
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for three nights at the start of our touring holiday of California in a bridge to bridge room. These rooms are amazing. Our room was on a corner with three windows giving fabulous views of both bridges and the bay. It was a lovely quiet room and very comfortable. The service was excellent. We had... More

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Additional Information about Mandarin Oriental, San Francisco

Address: 222 Sansome Street, San Francisco, CA 94104
Phone Number:
Location: United States > California > San Francisco > Financial District
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, San Francisco 5*
Number of rooms: 158
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TripAdvisor is proud to partner with Booking.com, Mandarin Oriental, Expedia, Orbitz, HotelTravel.com, Priceline, Hotels.com, TripOnline SA, Otel, Odigeo, Travelocity and Tingo so you can book your Mandarin Oriental, San Francisco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, San Francisco Hotel San Francisco
Mandarin San Francisco
San Francisco Mandarin Oriental

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