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All 236 San Francisco hotels

Mandarin Oriental, San Francisco

5.0 of 5 Hotel   |   222 Sansome Street, San Francisco, CA 94104 (Financial District)
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Ranked #6 of 236 hotels in San Francisco
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
JandSmomanddad Denver, Colorado
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325 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Denver, Colorado
Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

On the final leg of our California trip, my husband and I stayed at the Mandarin Oriental. This was "plush digs" compared to the last resort. On arrival, we explained to the concierge that some of our bags were stolen when we arrived in San Francisco, and he immediately began helping us get our itinerary back together. The trip to... More

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New Jersey
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family stayed for 8 nights and enjoyed every minute. We booked connecting rooms and requested early check-in. Hotel was able to give us one of the rooms within 30 minutes of arrival (we arrived at 10:30AM, as we flew from NYC). The hotel begins on the 38th floor so every room has a great view. Our rooms had views... More

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MO_SANFRANCISCO, Guest Relations Manager at Mandarin Oriental, San Francisco, responded to this review

Dear Valued Guest, Thank you for your wonderful TripAdvisor review and your recent stay at Mandarin Oriental, San Francisco. I am delighted to know that you enjoyed our connecting rooms, very popular with families. We can definitely accommodate early check-in if available at the time of arrival, always based on availability. Thank you for your feedback regarding the house car... More

Top Contributor
103 reviews 103 reviews
62 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

Beyond expectations: you have a greaaaaat view across SF. Realy amazing. Service is great, location is perfect, rooms are fantastic,... I can go on for another 10 pages saying how good this hotel is. One thing (which brings me to the rate above): This is 2014. Not having complementary internet available in this type of a hotel is unacceptable.

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MO_SANFRANCISCO, Guest Relations Manager at Mandarin Oriental, San Francisco, responded to this review

Dear Valued Guest, Thank you for your TripAdvisor review and your recent stay at Mandarin Oriental, San Francisco. I am delighted to know that you enjoyed your stay and that we exceeded your expectations. Please visit our website for a special offer for complimentary internet when you book online, I am also happy to review this offer directly for future... More

UK
Contributor
16 reviews 16 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Currently flying home from San Francisco having stayed a week in this hotel. It is very expensive but very luxurious and comfortable. We stayed in the Dynasty Suite which has fabulous views over the bay, including Alcatraz. The location is perfect - 10/15 minutes from Union Square and the same to The Embarcadero. As it's located in the Financial District,... More

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MO_SANFRANCISCO, Guest Relations Manager at Mandarin Oriental, San Francisco, responded to this review

Dear Valued Guest, Thank you for your TripAdvisor review and your recent stay at Mandarin Oriental, San Francisco. I am delighted that you enjoyed your week long stay with us in our beautiful Dynasty Suite. Our Dynasty Suite is the perfect suite to enjoy views of the bay from the Bay Bridge to the Golden Gate Bridge with 800 square... More

1 review
5 of 5 stars Reviewed 1 week ago

Spent a wonderful night here. From the front door to the room and back again the service is flawless. The front door staff had a towel and bottle of water waiting for me after my run, the coffee service was excellent and orderly in the morning, and the bartender had an eagle eye. The hotel is in excellent condition and... More

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MO_SANFRANCISCO, Guest Relations Manager at Mandarin Oriental, San Francisco, responded to this review

Dear Valued Guest, Thank you for your TripAdvisor review and your short stay at the Mandarin Oriental, San Francisco. I am delighted that you are now a “fan!” of our hotel. I look forward to welcome you back in the future for a longer stay. Best regards, Alex Lexson Guest Relations Manager Mandarin Oriental San Francisco More

Birmingham, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Everything about this hotel is first class, from the friendly staff, (nothing was too much trouble), to the beautiful rooms with fantastic views over the bay, to the comfortable beds. We stayed in three different rooms over the time we were in California and our experience in each one was delightful. The decor, cleanliness and thoughtful extras were very much... More

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MO_SANFRANCISCO, Guest Relations Manager at Mandarin Oriental, San Francisco, responded to this review

Dear Valued Guest, Thank you for your TripAdvisor review and your recent stay with us. I am delighted that our colleagues were able to assist in making memories during your stay at Mandarin Oriental, San Francisco and your visit to California. We look forward to welcome you back in the future. Best regards, Alex Lexson Guest Relation Manager Mandarin Oriental,... More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This was by far the best hotel I have stayed at for a while. I stayed for business as part of group booking. The service was outstanding, the rooms great (and I did not even have a fantastic outlook), the food great, bar service great - everything was spot on! And the location was also brilliant to explore San Francisco... More

Was this review helpful? Yes 1
MO_SANFRANCISCO, Guest Relations Manager at Mandarin Oriental, San Francisco, responded to this review

Dear Valued Guest, Thank you for your TripAdvisor review and your recent stay at Mandarin Oriental, San Francisco. I am delighted that you enjoyed your business trip with your group. We are centrally located and just a short cable car or walk from many points of interest in the city. I look forward to welcome you back in the future.... More

Baltimore, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is located in the financial district and is relatively expensive, even for SF pricing. The hotel starts on the 38th floor. We had a very small room with obstructed views even though we asked for a "high floor" so be sure to ask for a floor above the 38th. They will tell you that all their rooms are... More

Was this review helpful? Yes 1
MO_SANFRANCISCO, Guest Relations Manager at Mandarin Oriental, San Francisco, responded to this review

Dear Valued Guest, Thank you for your TripAdvisor review and your stay with at Mandarin Oriental, San Francisco. I am delighted that you selected us to celebrate your anniversary. Your nice comments regarding our staff are very much appreciated as we are committed to completely delighting and satisfying our guests. I do apologize that you received a room with an... More

California
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was a delight to stay here with my family. It is located in the financial district which is in walking distance to all the local eateries and shops. The hotel has an amazing staff. They are friendly, professional, and make it a point to smile and cater to your needs. We made dinner reservations 8 city blocks away and... More

Was this review helpful? Yes
MO_SANFRANCISCO, Guest Relations Manager at Mandarin Oriental, San Francisco, responded to this review

Dear Valued Guest, Thank you for your TripAdvisor review and your recent stay at Mandarin Oriental, San Francisco. I am delighted that you enjoyed the wonderful service that our colleagues strive to provide to our guests. Your wonderful comment about Mario is greatly appreciated as well. I do apologize for the uncooked pancakes during your breakfast experience. I have forwarded... More

Southampton, United Kingdom
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice hotel in a great location (easily walkable to Union Square and Fisherman's Wharf etc). Staff are friendly and very efficient and in true Mandarin Oriental style, they recognise your name within 24 hours of arrival. Rooms are clean, bright and functional with outstanding views. I loved being able to open the window to get some fresh... More

Was this review helpful? Yes
MO_SANFRANCISCO, Guest Relations Manager at Mandarin Oriental, San Francisco, responded to this review

Dear Valued Guest, Thank you for your TripAdvisor review and your recent stay at Mandarin Oriental, San Francisco. I appreciate your very nice comments regarding our staff and I am delighted you enjoyed your stay. I have forwarded your comments regarding Brasserie S&P, it is very concerning that you experienced a lack of inconsistency in service from the weekday to... More

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Additional Information about Mandarin Oriental, San Francisco

Also Known As:
Mandarin Oriental, San Francisco Hotel
Mandarin Oriental, San Francisco Hotel San Francisco
Mandarin Oriental San Francisco
Mandarin Oriental
Mandarin San Francisco
San Francisco Mandarin
San Francisco Mandarin Oriental
Address: 222 Sansome Street, San Francisco, CA 94104
Phone Number:
Location: United States > California > San Francisco > Financial District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in San Francisco
#3 Luxury Hotel in San Francisco
#7 Romantic Hotel in San Francisco
#12 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, San Francisco 5*
Official Description (provided by the hotel):
The 158-room Mandarin Oriental, San Francisco is located in the heart of the city and offers unparalleled panoramic views of the bay and beyond from the top 11 floors of San Francisco's third tallest building, 345 California Center. Having recently completed an extensive refurbishment during its 25th Anniversary year with the addition of Brasserie S&P restaurant and bar, and an 8,000 square foot Spa and Fitness Center, the hotel is consistently ranked among the world's top hotels by leading authorities. Features include Conde Nast Traveler 'Hot List' 2013 and Readers Choice Awards 2012 'Top 25 Hotels in N. California', Institutional Investor's 'World's Best Hotels 2012', Travel + Leisure 'World's Best Hotels' Awards 2011, U.S. News & World Report's 'Hotels in the USA', and is one of Andrew Harper's Hideaway Report's 2011 'Top 20 City Hotels in the World'. ... more   less 
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