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Mandarin Oriental, San Francisco

5.0 of 5 222 Sansome Street, San Francisco, CA 94104
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Complimentary 4th Night
#6 of 236 Hotels in San Francisco
391 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Mandarin Oriental, San Francisco
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Mandarin Oriental, San Francisco
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391 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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English first
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here twice in September having overbooked it as part of a tour of California. The bay and bridge view rooms are no doubt pricey but you get what you pay for. The staff are charming and very helpful, particularly Brian on the Concierge desk. Where they have not got everything right is in the kitchen. On our first... More

Was this review helpful? Yes 1
San Ramon, CA
12 reviews 12 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

For a recent milestone birthday celebration, my wife and I decided to live it up in the city for a weekend - stay at a nice hotel and enjoy the great restaurants the city has to offer. The Mandarin is a bit of a splurge from a cost perspective, but even without the spectacular views it is worth every nickel.... More

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Charlotte, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

We stayed here during our four day visit to San Francisco. View was outstanding, great location very close to restaurants and sights. Our room was spacious and comfortable with amazing bed and spacious clean bathroom.

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Sydney, Australia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We had four nights at this hotel recently. It was a great experience. The service and check in procedure worked well. The room, on level 47, was nice although quite small. The room was very clean and had really good housekeeping service, world class. The view from our room was great, I would recommend a room at the top levels... More

Was this review helpful? Yes 1
Miami, Florida
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently spent three great nights at this property. I found my stay to be outstanding and would pick this property again over both the St. Regis and the Four Seasons. Location: The hotel is located in the Financial District. I personally find the Financial District to be the perfect location for me as it's away from the tourist crowd around... More

Was this review helpful? Yes 2
Dallas, Texas
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The service was excellent from start to finish, from check-in to check-out and everything in between. We were often greeted by name. There was a bottle of champagne waiting for us upon check in to celebrate our anniversary as well as a special dessert at breakfast. The breakfasts were great each day. I apppreciated the chance to use the house... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we arrived at Mandarin Oriental, we knew we'd have a pleasant stay, from the door person to the room staff, everyone was most attentive and friendly. Addressing us by our last name was very personal and appreciated. I love the room (43rd floor) with Bay views), the very comfortable and soft bed, (after a long and cramped... More

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4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Fantastic views from 44th floor, fab room and spacious bathroom nicely appointed, staff were excellent from doorman to valet parking, to desk staff, to housekeeping. Just a most wonderful choice in all respects. Also very close to Market Street and Embarcadero piers.

Was this review helpful? Yes
11 reviews 11 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent two nights as a leisure trip at the Mandarin Oriental recently with my family. Overall, my stay was excellent with the service and views being a highlight. As soon as we arrived I noticed a bellman take a peek at one of my luggage tags to find my last name and from then on called me by name.... More

Was this review helpful? Yes 1
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for the last night of our honeymoon and were kindly upgraded. We had stunning views from the 48th floor which I would recommend requesting. The bathroom bed and shower were a welcome respite after lots of driving. Staff were charming at all times and very polite. The only downside I would say was that the breakfast service... More

Was this review helpful? Yes 1
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Additional Information about Mandarin Oriental, San Francisco

Address: 222 Sansome Street, San Francisco, CA 94104
Phone Number:
Location: United States > California > San Francisco > Financial District
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, San Francisco 5*
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Also Known As:
Mandarin Oriental, San Francisco Hotel San Francisco
Mandarin San Francisco
San Francisco Mandarin Oriental

354 photos of this hotel

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Room/suite (71)
View from room (58)
Bathroom (22)
Dining (5)
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Pool/beach area (1)
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Amenities (39)
Lotus Suite (11)
Mandarin Bay Bridge Room (22)
The Hotel (30)

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Room/suite (20)
Hotel & grounds (7)
View from room (3)
Dining (3)
Pool/beach area (1)
Other (8)
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