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Loews Regency San Francisco

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222 Sansome Street, San Francisco, CA 94104 (Formerly Mandarin Oriental)
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Loews Regency San Francisco
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Loews Regency San Francisco
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6 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

I travel often for business to San Francisco. This is my first time staying at the new Loews Regency (which was formerly the Mandarin Oriental). The staff was incredibly friendly and accommodating. My room was on the 47th floor and the views of San Francisco and the Bay were stunning! The fitness center is also equipped with Technogym equipment which... More 

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San Francisco, California
Contributor
16 reviews 16 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We decided to stay at the Loews Regency because last year, around the same time , we stayed at the same location, but was called Mandarin Oriental. It was a great experience and I reviewed about it. When I was looking to book Mandarin Oriental to stay this time, I found out this hotel is the new Loews Regency. But... More 

Was this review helpful? Yes 3
Craig K, Manager at Loews Regency San Francisco, responded to this review

Thank you for choosing to stay at Loews Regency San Francisco. Our customer feedback is so important to us. It truly helps us focus on ways to continuously improve our service, so we appreciate your detailed review. I sincerely apologize for the inconveniences you encountered, during your visit with us as well as during the reservations process. We know how... More 

Knutsford, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently changed worship from The Mandarin Oriental, the warm welcome by the staff, including knowing our names, from Door Man, to Restaurant staff as well as reception and concierge staff was the best we have ever experienced. The welcome was equally supported by the facilities and the food served.

Was this review helpful? Yes 2
Craig K, Manager at Loews Regency San Francisco, responded to this review

Dear Barri, Thank you so much for your amazing review! The team was thrilled to see your comments! We'll look forward to your return visit next time your travels brings you back to San Francisco! Thank you so much! Craig More 

Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 15, 2015

Stayed here with my husband for one night before heading to Palo Alto for Moyamoya surgery. Beautiful hotel, great staff. Especially loved the house car driver. He took us on a mini tour of the city, and took our photo on Lombard street. We had a wonderful view of the Golden Gate Bridge and other sights from our room. We... More 

Was this review helpful? Yes 7
Craig K, Front Office Manager at Loews Regency San Francisco, responded to this review

Dear Lisa, Thank you for your recent visit to the Loews Regency San Francisco. We're thrilled you had such a wonderful experience with us and do hope that your recovery has been successful! We also hope that on your return visit you can enjoy more of what San Francisco has to offer! Sincerely, Craig Kind Front Office Manager Loews Regency... More 

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