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Laurel Inn, a Joie de Vivre hotel

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444 Presidio Ave, San Francisco, CA 94115
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Laurel Inn, a Joie de Vivre hotel
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307 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hamilton, New Jersey
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We recently stayed five nights at Laurel Inn in San Francisco. The only good thing was the friendly staff. The hotel itself is old and worn. The lobby is very small and the elevator was out of order half of the time spent there. The breakfast is called a pastry breakfast and consists of a few muffins and some tired... More 

Was this review helpful? Yes
Clark L, General Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review

While I am glad to see that you found our staff to be friendly, I am sorry that you were unhappy with your stay. As a smaller boutique property in San Francisco, we do not have all of the amenities that you may find in other properties. At the same time, I am happy to say that we have a... More 

Santa Cruz, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I enjoyed my stay, comfy hotel, without pretense of large downtown chains...perfect for me and my small dog. Easy in and out parking and quiet, safe and well located mostly residential neighborhood near Pacific Heights and Inner Richmond areas. Rooms are pleasant and comfortable with soothing warm colors and modern feel, clean, if just a bit worn, but still nice.... More 

Was this review helpful? Yes
Clark L, General Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review

It is a pleasure to see that you and your dog had a pleasant stay at the Laurel Inn. Being a comfortable and appealing hotel that is not in the center of the hustle and bustle of San Francisco are some of the reasons that people enjoy our charm. Being a pet friendly hotel that does not charge a pet... More 

California
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I expected more from the Laurel Inn. It is just okay. The rooms are quite dated and need an upgrading. For the price you pay for the rooms, it is not a good value. The location is okay, but a bit far from downtown. It is not within walking distance of great restaurants.

Was this review helpful? Yes
Clark L, General Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review

Thank you for your review. I am sorry that your stay at the Laurel Inn was not as you expected. While we are on older hotel, our staff and location are some of the main reasons that guests generally choose our hotel. I am happy so say though that we are planning an extensive renovation of our hotel early next... More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

I was looking for a quiet, neighborhood hotel. I stayed here 3 nights and was very happy with the location, helpfulness of the staff, cleanliness of the room, neighborhood shopping, restaurants, and many transportation options.

Review collected in partnership with this hotel

Was this review helpful? Yes
Clark L, General Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review

It is nice to see that you had a pleasant 3 night stay with us at the Laurel Inn. Our quiet neighborhood, convenient location to restaurants, shopping and transportation along with the friendliness of our staff are some of the reasons that guests such as yourself choose our hotel. I appreciate your comments in regards to the grab bars in... More 

Merritt Island, Florida
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited San Francisco for the first time and the first two nights we stayed at the Laurel Inn. When checking in this remodel the hotel was quaint and well decorated. Female front desk service was outstanding and over accommodating although I didn't particular care for the sassy small cute little attitude of mail Front desk associate but after that experience... More 

Was this review helpful? Yes
Clark L, General Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review

It is wonderful to see that you enjoyed your two night stay at San Francisco. As many other first time visitors, I see that you found out that there is no such thing as free parking in San Francisco (while we do make sure that our pricing is less than the norm) as well as the fact that there are... More 

Washington, DC
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We only stayed here one night since we were going to Mountain View the following day but we loved this hotel. It was comfortable, well located for our needs and child-friendly. We stayed on a Presidio room facing Presidio street but maybe next time I'll choose a room facing the courtyard. The front desk people were very friendly and gave... More 

Was this review helpful? Yes 1
Clark L, General Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review

It is wonderful to hear that you had a nice stay at the Laurel Inn. Making sure that all of our guests are welcome and giving some special attention to children are just a couple of reasons that guests love to stay with us. I hope that you had a great time in Mountain View. We look forward to seeing... More 

Visalia, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location. Within 10-15 minutes by car to pretty mich anywhere. We were there on a weekend so traffic was probably less than a weekday. Not a lot of places to ear nearby by but that is okay too as you know that SF has plenty of dining. Given the opportunity I would return. Pet friendly, parking available, comp beverage... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Clark L, General Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review

It is great to see that you had a relaxing weekend at the Laurel Inn. Staying in San Francisco without being in the hustle and bustle of downtown is one of the reasons that so many people love our location. We look forward to your return when you come back to San Francisco. Sincerely, Clark Latterell General Manager More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I rarely complain about hotels but this place was bad from start to finish. We arrived around 2 pm - they said our room was ready and led us behind the check-in desk down a dingy hall to our room. It was clearly the only guest room in that hallway. The other doors opened to a dirty office and a... More 

Was this review helpful? Yes 2
Clark L, General Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review

I am truly sorry for the experience that you had at the Laurel Inn. I can assure you that this is not typical of the usual experience that our guests have. I would be happy to work with you in order to make this right. Please feel free to contact me directly so that we can discuss this matter. Cordially,... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's an older hotel but has just about all you would need. We got a kitchen room and it was very well supplied. Never did figure out where the air conditioner was but actually needed the heater. Wonderful staff always helpful. Plenty of parking for their guests. We would come back.

Was this review helpful? Yes
Clark L, General Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review

It is wonderful to see that you had a good stay at the Laurel Inn. With almost one-third of our rooms having kitchens, they come in very handy for the traveler who would like some of the comforts of home while they are on the road. We look forward to your return. Best Regards, Clark Latterell General Manager More 

Oakdale, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have always wanted to try this hotel. The staff was great at check in, the room was nice with a great view of the city. The quests I ran into were friendly too. It is a nice location near the Presidio and easy walking distance to numerous great restaurants. I look forward to staying here again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Clark L, General Manager at Laurel Inn, a Joie de Vivre hotel, responded to this review

It is wonderful to see that you had an enjoyable stay at the Laurel Inn. I am glad that you were finally able to stay at our property. We look forward to your return. If there is anything that we can do for you, please feel free to let us know. Cordially, Clark Latterell General Manager More 

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