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Holiday Inn San Francisco Golden Gateway

3.5 of 5
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1500 Van Ness Avenue, San Francisco, CA 94109
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Holiday Inn San Francisco Golden Gateway
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Ranked #92 of 234 Hotels in San Francisco
A recent review
5 of 5 stars reviewed yesterday
Muffin3rd Saint Thomas, Canada
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Thomas, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We initially planned to stay at the Holiday Inn at Fishermans Wharf but the hotel was already full when we booked our reservations so we chose the Holiday Inn Golden Gateway and we were extremely pleased with the hotels condition and very friendly and helpful service. We stayed in room 1917 on May 12, 13 & 14. The room and... More 

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Lewes, United Kingdom
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very smart newly refurbished room. Electric window blind for full width window. Just a pity the windows were so dirty. (1111). Clean and smart room and much more modern appearance compared to the previous time I stayed here. Good long surface in front of window which is deeper in middle part to form a desk. Plenty of room to spread... More 

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Riyadh, Saudi Arabia
Top Contributor
75 reviews 75 reviews
24 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here twice in the last one month and had a wonderful stay both times. In our first stay, we reached the hotel just after 3 pm and the check-in was efficient and quick. Location: If you are with the family for a holiday, you cant beat the location. Walking distance to the Pier 39, Pier 33 for Alcatraz... More 

Was this review helpful? Yes 2
Ewa Beach, Hawaii
Top Contributor
220 reviews 220 reviews
186 hotel reviews
423 helpful votes 423 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Nice views, but if service or rooms a step above utilitarian are what you're looking for: keep looking. Arrived at the hotel after walking from the Civic Center BART Station (only about a mile, but mostly uphill). Asked for the room key (now - please note my 200+ reviews, I'm pretty sure I know how to operate a hotel door).... More 

Was this review helpful? Yes 1
David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

It is disappointing to hear about the problems you had with your stay. We certainly made some mistakes along the way. I will share your comments with the staff to help us improve. Please stay with us again so we can show you the level of service we normally provide. David K Director of Rooms More 

Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

If I could give this a zero I would. I hated this place. The front desk staff was unhelpful and not friendly. The room they gave me was tiny and looked nothing like the ones they show you in the pictures. The parking was $40.00 per 24hrs OMG SERIOUSLY !!! And it's not even valet. The garage set up to... More 

Was this review helpful? Yes 2
David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

I am sorry to hear that the hotel did not meet your expectations. I agree, parking can be expensive in San Francisco. David K Director of Rooms More 

Richmond, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I gave a reward night as a gift for a friend and the team here made their stay fantastic. A corner room on the 25th floor with magical views of the city and first class service! Thanks for making my friend's stay the best!

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David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

We make every effort to ensure that reward stays are memorable. It is when our frequent travelers finally get a chance to enjoy themselves with family and friends. It is wonderful your friend had a chance to experience that. David K Director of Rooms More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

We had a very good 2 night stay at the Holiday Inn Golden Gateway in San Francisco. The hotel is very centrally located and easy to get around town The rooms were nice and the views of the city were wonderful. The staff was very helpful and our stay was relaxing and interesting with many things to do.

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David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

I must agree, the hotel is well located to access public transportation or even walk to see the city. That you were able to see the city and then relax back at the hotel is important. I hope you stay with us again. David K Director of Rooms More 

Montreal, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Holiday Inn Golden Gateway in San Francisco for a week, April 17-24 2015. We were located on the 24th floor in the middle of the building on the east side (i.e. facing Polk street). The room was very nice, very clean, with a terrific view of the city. The beds were very comfortable with clean sheets... More 

Was this review helpful? Yes 2
David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

I appreciate your detailed comments. It sounds like you had a great experience at the hotel, except for that A/C noise! It is a good idea to rent a car directly with our concierge as they are stored on property and include parking. I will certainly communicate your positive comments on breakfast and dinner to our Director of Food and... More 

Mission Viejo, California
Top Contributor
56 reviews 56 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is nice, the location is perfect for everything in SF. If you get a 20+ floor eastern view, the city is laid out before you. We could spend hours just looking out the window day or night. The room was very comfortable and the staff helpful.

Was this review helpful? Yes 1
David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

I am pleased you enjoyed your stay. I must agree, the views of San Francisco are spectacular. David K Director of Rooms More 

Wisconsin
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Three day stay at the hotel. We got a corner room that offered an awesome view day and night. Centrally located to many great city attractions and right next to the muni and cable car stop. Walking distance to many restaurants and shops. On site restaurant good place to grab a quick coffee or drink. Had pizza late one night... More 

Was this review helpful? Yes 2
David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

Thank you for your comments. I will make certain the chef hears you enjoyed the pizza. Staying at this hotel to see the city is an excellent choice. With the Cable Car and various bus routes steps away, it makes it easy to get around. David K Director of Rooms More 

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