Everything balances out. The good points for this hotel is the location (right beside the last stop for one of the cable car lines and quite a number of descent coffee shops and restaurants in the area), relatively clean, good sized rooms with unobstructed views of the city and the staff was moderately efficient and pleasant. There are quite a... More

I had one of my worst night in this hotel. It was so noisy from the street and the windows are not "noise-cancelling". And paying 43$ per day for the parking didn't help the mood. Luckily I didn't pay the full price for the room because I would have been very mad. But the staff at the bar was very... More

Totally enjoyed our stay...cable car right outside the hotel...make sure you get a "corner" room...ours was 2501...breathtaking views...Anthony at the front desk is a complete joy...don't let other reviews sway you...the staff is very courteous and helpful ...

Hotel is a bit pricey for what you get but i understand that San Francisco is a expensive city. Having said that, the service could have been better. It seems like the hotel is older but have gone thru some renovations recently. Front desk staff was not too friendly and the housekeeping staff didnt speak any english so it was... More

The hotel is in a very goot location, just at the last stop of the california-line of a cable car. That gives you a chance to get on it without spending much time in waiting. Neighbourhoods itself is very pleasant- with nice not overprized eateries and caffees, cinema, whole foods, direct bus to the van ness metro station. We got... More

Was here with friends for four nights, hotel OK, slightly below average and quite tired, the problem was the location which was decidedly dodgy. Lots of drunks and vagrants, we had an unpleasant experience one evening with a guy who we thought was going to be violent and we had to dodge into the nearest bar together away from him.... More

Good location, around corner from cable car terminus and walking distance to many restaurants and businesses, though not walking distance to tourist attractions. I've stayed 4 times since Oct on government business because it's 15 min walk to federal buildings. But each time, I've submitted gov't tax emempt form, and each time they've added tax to my bill. Haven't had... More

I booked a special deal for this hotel where I got a great rate and 1/2 price parking. The location of the hotel is great. We walked to Union Square without a problem. The staff was really friendly and helpful. The rooms were adequate. Nothing fancy or special. The beds were so hard. My husband prefers firm beds and it... More

Great hotel, great staff. Very nice rooms and the restaurant was also very nice.