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Holiday Inn San Francisco Golden Gateway

3.5 of 5
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1500 Van Ness Avenue, San Francisco, CA 94109
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Holiday Inn San Francisco Golden Gateway
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Ranked #92 of 234 Hotels in San Francisco
A recent review
4 of 5 stars reviewed today
OldBristolSailor Wilmington, NC
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1,217 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wilmington, NC
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed today NEW

We used an annual free night award to stay at this hotel on the corner of California and Van Ness. When checking in, the desk clerk said they were upgrading us to a corner room on the 19th floor. Wow, did they ever. The room was indeed on a corner and off to one side you had a view of... More 

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Calgary, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

My boyfriend and I stayed here recently for our leisure trip to San Francisco. It was by far the best priced hotel, next to several others we compared it too, so this immediately made us a little weary. As well, neither of us have not stayed in a Holiday Inn in a very long time so we were not sure... More 

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New York
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed yesterday NEW

I have stayed in many IHG hotels over the years. This is a very run down property with nobody trying to service or help you. The hotel is also undergoing construction which nobody advise you . Its a self-service very low end hotel with above average prices. The rooms are decent but old.

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Rochester, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here while visiting family for Thanksgiving. Clean room and the hotel looked recently refurbished. Location was also great. I was impressed with the quality and value of this hotel and would stay here again.

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Good clean hotel with the tram line stopping outside the hotel along with Good bus links to all parts of the city. Excellent staff and very approachable. Don't get rooms on the left side of the hotel(when facing it) as there is a bike circuit on the roof of the building next door and it gets noisy. Bed was very... More 

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Saint Thomas, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We initially planned to stay at the Holiday Inn at Fishermans Wharf but the hotel was already full when we booked our reservations so we chose the Holiday Inn Golden Gateway and we were extremely pleased with the hotels condition and very friendly and helpful service. We stayed in room 1917 on May 12, 13 & 14. The room and... More 

Was this review helpful? Yes 1
David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

It is great to hear you enjoyed your stay with us. We are well located for visiting the city. Our newly renovated property and excellent staff are what help make our guests experience unique. I hope we will be your first choice the next time you visit the city. David K Director of Rooms More 

Lewes, United Kingdom
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Very smart newly refurbished room. Electric window blind for full width window. Just a pity the windows were so dirty. (1111). Clean and smart room and much more modern appearance compared to the previous time I stayed here. Good long surface in front of window which is deeper in middle part to form a desk. Plenty of room to spread... More 

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David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

We are very pleased with our renovation also. The rooms, the lobby and the restaurant all look fantastic! Thank you for choosing to stay with us again. We are working with the city to meet their new requirements for window washing. This should be complete soon so we can get these windows cleaner. David K Director of Rooms More 

Riyadh, Saudi Arabia
Top Contributor
76 reviews 76 reviews
25 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here twice in the last one month and had a wonderful stay both times. In our first stay, we reached the hotel just after 3 pm and the check-in was efficient and quick. Location: If you are with the family for a holiday, you cant beat the location. Walking distance to the Pier 39, Pier 33 for Alcatraz... More 

Was this review helpful? Yes 5
David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

I am happy to hear you enjoyed your stay at the hotel and the city. After reading your detailed comments I have to admit, you must have stayed at the Holiday Inn Fisherman's Wharf hotel, not here at the Holiday Inn Golden Gateway. If you visit the city again soon, please stay with us next time, I am confident you... More 

Ewa Beach, Hawaii
Top Contributor
222 reviews 222 reviews
188 hotel reviews
423 helpful votes 423 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Nice views, but if service or rooms a step above utilitarian are what you're looking for: keep looking. Arrived at the hotel after walking from the Civic Center BART Station (only about a mile, but mostly uphill). Asked for the room key (now - please note my 200+ reviews, I'm pretty sure I know how to operate a hotel door).... More 

Was this review helpful? Yes 1
David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

It is disappointing to hear about the problems you had with your stay. We certainly made some mistakes along the way. I will share your comments with the staff to help us improve. Please stay with us again so we can show you the level of service we normally provide. David K Director of Rooms More 

Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

If I could give this a zero I would. I hated this place. The front desk staff was unhelpful and not friendly. The room they gave me was tiny and looked nothing like the ones they show you in the pictures. The parking was $40.00 per 24hrs OMG SERIOUSLY !!! And it's not even valet. The garage set up to... More 

Was this review helpful? Yes 2
David K, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

I am sorry to hear that the hotel did not meet your expectations. I agree, parking can be expensive in San Francisco. David K Director of Rooms More 

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