Very busy hotel. Our stay was pleasant until we got our bill for check-out. It turns out that someone dined in the restaurant & order a lot of drinks using our room number. What was more unsettling was that this person signed our last name on the charge slip! This made us doubt the security of how they keep guest... more

Extremly loud. Not worth the hassle even if you get a good deal. more

The Hotel met every expectation we had. The check-in staff was very friendly and professional. The room with one king bed was very clean and roomy. We had a room that faced North which gave us a nice view of Coit Tower and a partial view of the bay. The window extends across the entire wall of the room giving... more

Pros: (1) The staff were very helpful and courteous. (2) The panoramic view of the Coit Tower from the 17th floor was beautiful. (3) The beds were very comfy with down pillows and comforters. Cons: (1) The bathroom had a sliding door, not a door that shuts; and there was no fan. (2) My mother and I ate once for... more

As always a great stay. Bringing professional investors here time and again. Always business perfect. Thank-you. more

I had a weekend package otherwise could not afford it I was within walking distance to chinatown and union square I was able to rent a car excellent service even they respected the privacy sign they called me later to check if I need anything slightly noisy outside I used the buffet with coupon from AAA I was treated like... more

Hotel was very well done. A marked improvement over the sister hotel (San Francisco Hilton). Beautiful lobby, with large salt water aquariums for decoration. Staff goes out of their way to refer to you by name. Concierge staff is well above average. Rooms are spacious (for SF) and have beautiful views of the harbor. Neighborhood leaves a bit to be... more

Room was fine, standard Hilton fare -- excluding the TV which hasn't been upgraded to an LCD yet. The only real issue I had was the noice level. Even with my windows shut up on the 19th floor, I could hear everything on the streets. If they can make the Doubletree in Times Square soundproof, you think they could make... more

I just completed a 3 night stay during my inaugural trip to SF. The hotel is very nice and spotless, and appears to be pretty new or renovated. I had a standard double room on the 21st floor, and found it to be more than adequate. The only thing that the room lacked was a small fridge and microwave, but... more