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Holiday Inn Civic Center (San Francisco)

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50 8th Street, San Francisco, CA 94103
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Holiday Inn Civic Center (San Francisco)
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816 Reviews from our TripAdvisor Community

Traveler rating
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    313
    281
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    67
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Civic Center (San Francisco)
See the most recent reviews
Orlando, Florida
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed March 23, 2012

I've been travelling a lot for business all around the US and Asia. During my trips, I always bring my family with me and we choose to stay in Holiday Inn or Holiday Inn express. I am writing a review for the first time because of the bad experience this hotel. Usually Holiday Inn has good customer service with the... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Dear I D, I am most disappointed to read your comments. I would greatly appreciate further information regarding your stay in order that I can investigate further. We have sent you a private message to obtain additional details about your experience. Thanks, Brenda J. IHGCare More 

Chicago, IL
Top Contributor
61 reviews 61 reviews
33 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed March 18, 2012

Do not be fooled by it's location, or the pictures. I picked this hotel solely on the basis of the price - nothing more. This hotel left a horrible taste in my memories of San Francisco. The location was good, albeit the specific location the hotel is located. If you like a good freak show, strong smell of illicit drugs... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Civic Center (San Francisco), responded to this review

dabears-mv81, First of all, thank you very much for your recent stay. I am so sorry to see you did not enjoy your overall experience with us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. While we... More 

Portsmouth, Virginia
Top Contributor
86 reviews 86 reviews
33 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed March 9, 2012

Let me first say that as a Priority Club memeber of Holiday Inn I stayed only one night of my scheduled 7 here. The rooms have not been updated in quite some time it seems, although the beds and linens were comfortable and clean. The room itself was in need of some updated wallpaper, curtains, and carpet. It smelled old... More 

Was this review helpful? Yes
HI-GuestRelationMrg, Guest Relations Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Dear Guest, We would like to thank you for taking the time to share your thoughts about your recent stay. We are sorry you did not find the room to your liking and appreciate your saying with our Holiday Inn family. Please feel free to contact me if I can ever assist you with travel plans to San Francisco Sincerely,... More 

Travelers are raving about these San Francisco hotels

Amersham, United Kingdom
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 9, 2012

I normally stay further towards Union Square or 4th street area, but I couldn't find a decent price and ideally wanted a pool. The HI Civic Center appeared to tick all the boxes and despite some negative reviews on here about the area being 'edgy' or 'dodgy' I decided to go ahead anyway. I'm glad I did. Access from BART... More 

Was this review helpful? Yes 1
HI-GuestRelationMrg, Guest Relations Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Dear Guest, We appreciate all your comments and are delighted to know you enjoyed our incredibly friendly staff, well appointed rooms, balcony with fresh air and swimming pool. We look forward to having you back with us on your next trip! Sincerely, Leslie Li Guest Relations Manager More 

plymouth, mi
Top Contributor
123 reviews 123 reviews
116 hotel reviews
93 helpful votes 93 helpful votes
2 of 5 stars Reviewed March 5, 2012

This hotel is tired, worn out, old and in desperate need of a remodel. I chose it because it's a good bit less expensive than anything I could find in the Financial District and because of its proximity to the BART. It was - however - still really expensive, averaging over $200 a night. The location - 8th & Market... More 

Was this review helpful? Yes
HI-GuestRelationMrg, Guest Relations Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Dear Guest, Thank you for your comments. We value our guest’s feedback and are sorry to hear of your recent stay. We will utilize your comments with our staff as we continuously strive to provide quality services. We are pleased to announce our complimentary wireless internet service has been upgraded and now offers some of the highest level hotel bandwidth... More 

Jerusalem
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2012

We've stayed 3 weeks in this hotel. The service wasn't remarkable, but most of the staff was helpful. The advantage of the hotel is its value- great location (at the middle of the Civic Center) for fair price, much cheaper than other places we checked. It's right near the BART's and MUNI's Civic Center stations, and you can walk almost... More 

Was this review helpful? Yes 1
HI-GuestRelationMrg, Guest Relations Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Dear Guest, We thank you for staying with us and are delighted to know you enjoyed our good value for downtown San Francisco, helpful staff and convenient location with easy access to almost anywhere in town. We thank you for your business and hope to welcome you back with us! Sincerely, Leslie Li Guest Relations Manager More 

Quetzaltenango, Guatemala
Top Contributor
69 reviews 69 reviews
31 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed March 2, 2012

This was our first trip to SF, the first impression was bad because the neighborhood does not look so good. But when you identify your surrounding then you find you're close to a lot of convenient places and paying a lot less than in Union Sq. You are at walking distance to Civic Center and Market Street. BART is also... More 

Was this review helpful? Yes
HI-GuestRelationMrg, Guest Relations Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Dear Guest, We thank you for staying with us and are glad you enjoyed our good value and convenient location for downtown San Francisco. We hope to have you back in San Francisco again! Sincerely, Leslie Li Guest Relations Manager More 

Basingstoke, United Kingdom
Top Contributor
55 reviews 55 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 19, 2012

Fairly typical city-centre Holiday Inn. On the positive side, the rooms are reasonably big, the beds are reasonably comfortable and the prices are predictable. Also, this hotel is very conveniently located close to the BART station, which is great if you're on a short stay visit and want easy access to and from the airport with large bags. One train,... More 

Was this review helpful? Yes
HI-GuestRelationMrg, Guest Relations Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Dear guest, Thank you for your comments and for staying with us. I hope you had a wonderful time while in San Francisco. While we have very easy access to public transportations including the airport, our bell staff is always available to call for taxi service to help get around. We also have rental car agencies who will deliver your... More 

Detroit, Michigan
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed February 14, 2012

Had to do a quick last minute trip to take care of some business and got a good rate. The property is literally right around the corner from the BART Civic Center/UN Plaza station which was a quick ride to and from the airport. It's $8.10 each way to that particular zone. I actually arrived early around noon and was... More 

Was this review helpful? Yes 2
HI-GuestRelationMrg, Guest Relations Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Dear guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay and found the bed very comfortable and our location convenient for public transportation. We will certainly share your comment with our housekeeping staff to ensure are room standards are met. The City of San Francisco and Mayor Lee are actively involved in developing... More 

Yuma, Arizona
Top Contributor
92 reviews 92 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 13, 2012

This is a clean hotel in a dodgy part of town. My check-in was great, and the room was clean. The balcony is just a walk out - not enough room to sit - but enhances the room's open feel. I slept very well - the bed was very comfortable. The location is pretty good. it is a 20 minute... More 

Was this review helpful? Yes 1
HI-GuestRelationMrg, Guest Relations Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Dear guest, Thank you for your comments and we are glad to see that you enjoyed your stay and slept very well! We offer a great value with our location only 5 blocks to the Moscone Convention Center with easy access either by streetcar, subway, taxi or foot. The mid-Market Street area is undergoing changes and offers an exciting mix... More 

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