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Holiday Inn Civic Center (San Francisco)

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50 8th Street, San Francisco, CA 94103
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Holiday Inn Civic Center (San Francisco)
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Holiday Inn Civic Center (San Francisco)
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808 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Civic Center (San Francisco)
See the most recent reviews
Lancaster, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 17, 2015

Hotel staff were very helpful from start to finish, we had a large and comfortable room with a city view. Very close to the BART station and the bus stop, for buses to pier 33 (Alcatraz) and Fisherman's Wharf. Earplugs were provided as the hotel acknowledges that it can be noisy, but we didn't need them. Have to note that... More 

Was this review helpful? Yes 1
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for reviewing our hotel and thank you very much for the five stars! We’re pleased to know that you were comfortable during your stay. We’re also glad that our location was convenient for your needs and that our staff provided excellent service. We look forward to welcoming you back the next time your travels bring you to SF.... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 17, 2015

We made a last minute reservation here and that may have been to our detriment. I made a payment online but was told that was a "holding deposit" and was asked to pay again, only to find that I was charged twice, it felt as if the attendant was focused on making sure the hotel was paid rather than listening... More 

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. We’re pleased to know that you found our location to be convenient and that the property was nicely maintained. We’re sorry to hear of the billing mishap. We are constantly working to be better hosts so we value your comments. We hope to have the chance to serve you again... More 

Travelers are raving about these San Francisco hotels

Biscarrosse, France
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 16, 2015

San Francisco is relatively expensive town, which seems to have disconcerting levels of homelessness and drug addiction, and this hotel is in a not very desirable part of town. Apart from the garage/parking attendants, it is generally staffed by people who had clearly received little if any effective training. But the price was lower than better located hotels elsewhere, and... More 

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for your feedback regarding your recent visit at our hotel. We’re sorry to hear that your experience did not live up to your expectations. We are constantly working to be better hosts so we value your comments. We hope to have the chance to serve you again in the future. Warm regards, Holiday Inn Civic Center More 

San Diego, California
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 15, 2015

The facility and staff here were very nice, however as a solo female business traveler needing to come and go during evening hours, I was not very comfortable walking the area. I would walk during daylight hours with no concerns, but ran up quite a taxi bill for evening commutes. Depending on the nature of my visit, I would consider... More 

Was this review helpful? Yes
Management response:

Thank you for taking the time to review our hotel. We’re pleased to know that our property worked out for your needs. Our neighborhood is undergoing some rapid changes. There are a few organizations in the neighborhood working to address some of the challenges these changes bring. We hope to welcome you again when you next visit San Francisco. Warm... More 

Baton Rouge, Louisiana
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 14, 2015

Had an amazing employee check me in at the front desk, I wish I remembered her name. Hit all the points, gave great recommendations and just had a pleasant vibe. The room was standard Holiday Inn, clean, comfortable and nice. Little noisy but that's what you get for being in the city.

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for reviewing our hotel and thank you very much for the five stars! We’re pleased to know that our staff provided excellent service. Each member of the team strives to give each guest exemplary service so it’s nice to hear about it when we succeed. We look forward to welcoming you back the next time your travels bring... More 

Manchester, United Kingdom
Top Contributor
152 reviews 152 reviews
52 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed April 14, 2015

I like this hotel. People have commented about the homeless people in the area, but this is San Francisco and the hotel is not far from Tenderloin. Yes, there are homeless people, but they also exist in other cities too. They welcome a smile and a wave and never once was I asked for money. The hotel has a doorman... More 

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. We’re pleased to know that your room was clean and comfortable. We are constantly looking to become better hosts so your feedback on your experience is appreciated. We look forward to welcoming you again when you next visit San Francisco. Warm regards, Holiday Inn Civic Center More 

london
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 8, 2015

We stayed here for a night with our three children after a road trip around Big Sur and Yosemite. The hotel staff were kind and helpful, the room was fine (two doubles) and the hotel was relatively quiet. Two downsides to this place: it is in a mixed area which feels like it may have once been very druggy and... More 

Was this review helpful? Yes 1
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. As you noticed, our neighborhood is undergoing some rapid changes. There are a few organizations in the neighborhood working to address some of the challenges these changes bring. We hope to welcome you again when you next visit San Francisco. Warm regards, Holiday Inn Civic Center More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 7, 2015

We reserved a room in this Hotel because of the beautiful pictures and the price. Being our first in SF, we were concerned that its location wouldn't be so great. We were wrong! This hotel is in the heart of the city. Apart from its location, its staff is friendly, and room and areas are very clean, and there are... More 

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for reviewing our hotel and thank you very much for the five stars! We’re pleased to know that our location was convenient for your needs. We’re also glad that you enjoyed your room and our team members’ service. Each team member strives to provide excellent service, so it’s really nice to hear about it when we succeed. We... More 

Virginia Beach, Virginia
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 2, 2015 via mobile

This hotel needs a super upgrade!!! Single glazing makes you hear everything and everybody outside and believe it's a busy area with some big constructions near by. You can complimentary ear plugs, that should have been my first clue! The walls are very thin, you can literally hear other people talking and hear a full conversation! One of the worst... More 

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. We’re sorry to hear that your stay did not live up to your expectations. Regarding noise, we’re thrilled to announce that we are currently replacing our windows with superior, triple plane glass that will be highly effective in reducing city noise. We hope to welcome you again when you next... More 

Las Vegas, Nevada
1 review
4 of 5 stars Reviewed March 25, 2015

We stayed on this property during our short vacation in san francisco. It was our first time being in the city and didn't know what to expect. Location is decent and very close to the bart station and muni station which took us pretty much to every major attraction in the city. Had to travel a few min. to get... More 

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. We’re very glad to know that your first time in SF was a success and that our location was convenient for your needs. We’re also thrilled to know that Steven took good care of you. Our team members are our best asset so it’s nice to hear about it when... More 

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