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Holiday Inn Civic Center (San Francisco)

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50 8th Street, San Francisco, CA 94103
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Holiday Inn Civic Center (San Francisco)
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Holiday Inn Civic Center (San Francisco)
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849 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Civic Center (San Francisco)
See the most recent reviews
Sydney, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

After the first night at this place we were not impressed, 4 people booked into a room only 3 towels, small rooms for 4 people, security for the hotel was a concern at first and then We found out why, not a safe area to stay in. Security was excellent for the hotel..the location was dirty and smelly. Would not... More 

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. We’re always looking for ways to improve our offerings so your feedback is appreciated. We hope to have the opportunity to welcome you again when you next visit San Francisco. Warm regards, Holiday Inn Civic Center More 

Edinburgh, UK
Level Contributor
89 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Having read previous reviews I was aware of the ''problem'' with the homeless people in this area but after 3 days in SFO I came to realise the homeless seem to be everywhere in the city, not just at this hotel area. With that in mind, I felt at times uncomfortable as we seem to have so much and they... More 

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you very much for reviewing our hotel. We’re pleased to know that our location was convenient for your needs. We’re also glad to know that you found value in the rate you paid for your room. We hope to welcome you again when you next visit San Francisco. Warm regards, Holiday Inn Civic Center More 

Newton, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I was planning a trip to San Francisco for a conference. A few weeks ago I was comparing hotel prices, and while I was going between screens to decide, my session on Holiday Inn timed out. I booked a different hotel. Fast forward to two days ago and I found in my junk mail an email that the room at... More 

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

We are sorry you are so upset, and we are a little confused. The only way the booking could have been made and your card charged would be if you entered you credit card number, clicked the agreement to the terms and conditions of the rate program you chose, and confirmed the booking. We will be happy to review the... More 

Orange County, CA
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Generally decent hotel in a rapidly changing area (on the upswing). Nice hotel inside and adjacent to BART, Twitter HQ, and City Hall. Not immediately adjacent to touristy places, but BART can get you there quickly. Unless you are a smoker or otherwise like to walk outside, request one of the rooms with the sliding glass doors replaced with new,... More 

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. We are thrilled to hear that you noticed the new windows! We’re very excited about the project and very much believe it will make a difference in the city noise levels experienced by our guests. We look forward to getting to welcome you again when your travels next bring you... More 

Boulder City, Nevada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This was a really good hotel. My family of four stayed there about three weeks ago. The room was nice, the area was close to public transportation. We took the BART from SFO to the hotel with minimal confusion, The hotel food, and bar staff did a great job. The concierge staff was amazing! Great tips on food, public transportation... More 

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. We’re pleased to know that our location was convenient and that you found the BART connection to be pretty easy. Each team member works very hard to provide excellent service, so it’s nice to hear about it when we succeed. We also appreciate the input about the sofa bed. We... More 

Lauderhill, Florida
Level Contributor
228 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed June 17, 2015

Recently stayed here for a three day business meeting. The hotel itself is really comfortable...bed was lovely, bath well stocked, though the toilet was very low (I just had a hip replacement) and no grab bars to assist getting up and down. The only amenity I missed was a mini-fridge. And you get a real news paper, the SF Chronicle,... More 

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. We’re pleased to know that you had a comfortable stay and that our location was convenient for your needs. We hope to welcome you again when you next visit San Francisco. Warm regards, Holiday Inn Civic Center More 

Wroclaw, Poland
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 16, 2015

It's been my third tie in this hotel for the last 4 months. I was coming for business trips and was staying 1 week each time. Staff is very friendly! They started calling me by name just in a few days. The room is standard, big beds, fantastic view on the city. Very clean. Breakfast: buffet. Bacon, scrambled eggs, tea... More 

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. We are pleased to know that our location was convenient for your needs. We are also glad to know that our staff took good care of you. Each member of our team works very hard to provide excellent service so it’s nice to hear about it when we succeed. We... More 

Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 7, 2015

Room Are smaller than expected. This inn has been going through a refurbishment and it's very good in areas completed. Restroom could have been designed better. Old service by the staff. Very busy inn as a convienent location for travel companies. All mod con avail and staff answered questions fully. We enjoyed our stay.

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. We look forward to welcoming you again when your travels next bring you to San Francisco. Warm regards, Holiday Inn Civic Center More 

neo2662
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed June 1, 2015

Not sure where to begin... Bad location paper thin walls, but the absolute worst part was the construction work that is going on next door and the 2:30 am Garbage truck, I literally thought it was an earthquake! I've never heard of garbage pickup time for a hotel at 2:00am ??? I was up 9 floors but it sounded like... More 

Was this review helpful? Yes 1
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. We value your comments and welcome the opportunity to serve you again. Warm regards, Holiday Inn Civic Center More 

ireland
Level Contributor
86 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed June 1, 2015

Staying here for two nights. Room is large with two double beds. It's clean and comfortable. The staff are very efficient and friendly. The location is reasonably good, a nice walk to Union Square approximately 20 minutes. There are quiet a few homeless people in the area and it's very upsetting but seemingly it's part and parcel of San Franscisco.

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for reviewing our hotel. We’re glad to know that you enjoyed your stay with us and that our staff took good care of you. We hope to welcome you again when your travels next bring you to SF. Warm regards, Holiday Inn Civic Center More 

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