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Holiday Inn Civic Center (San Francisco)

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50 8th Street, San Francisco, CA 94103
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Holiday Inn Civic Center (San Francisco)
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Holiday Inn Civic Center (San Francisco)
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777 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Vegas, Nevada
1 review
4 of 5 stars Reviewed 4 days ago NEW

We stayed on this property during our short vacation in san francisco. It was our first time being in the city and didn't know what to expect. Location is decent and very close to the bart station and muni station which took us pretty much to every major attraction in the city. Had to travel a few min. to get... More 

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. We’re very glad to know that your first time in SF was a success and that our location was convenient for your needs. We’re also thrilled to know that Steven took good care of you. Our team members are our best asset so it’s nice to hear about it when... More 

riverside
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for three days for a seminar....Stayed on the ninth floor facing City Hall....The room was very clean and roomy...The beds were comfortable and the sheets smell very clean....lots of pillows....The restaurant is open for breakfast and dinner, only...Did not eat at the restaurant but did have a couple of drinks at the small bar...Bar tender was friendly and... More 

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. We’re pleased to know that you enjoyed your room and our team's service. Our neighborhood is undergoing some rapid changes. There are a few organizations in the neighborhood working to address some of the challenges these changes bring. We are currently replacing our windows with superior, triple plane glass that... More 

Brisbane, Australia
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Location is great- right near downtown, easy to walk or catch public transport to the main sights. Helpful front desk staff (thank you to Benny who checked us in and gave us heaps of helpful local info). Nice clean rooms (cleaner even left us a thank you note after we left them a tip), elevator access. Didn't have any issues... More 

Was this review helpful? Yes 1
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for reviewing our hotel and thank you very much for the five stars! We’re pleased to know that our location was convenient for your needs. Each team member strives to provide excellent service, so it’s really nice to hear about it when we succeed. We will make sure to let Benny know that the service provided was appreciated.... More 

Santa Maria, California
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I found this hotel to be pretty good, the location was not my first choice. However, they do provide safe parking and a decent price compared to other hotel chains in the area. It is close to all the Federal buildings and transit stops. Staff was very friendly. The hotel is clean and quite. Room was good, bed was very... More 

Was this review helpful? Yes 1
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. We’re pleased to know that our location was convenient for your needs. We’re glad that you found the room and be to be comfortable. Many guests agree with you that our parking is quite a deal compared with other hotels downtown. We hope to welcome you back the next time... More 

Dudley, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had booked this hotel not really knowing it was in down town. However the staff were brilliant, the hotel was spotless and the check in was speedy. One of the Receptionists (Benny) took time to provide us with a map and explain the public transport and where the stops were - he was very helpful to us as were... More 

Was this review helpful? Yes 3
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for reviewing our hotel and thank you very much for the five stars! We’re pleased to know that our location was convenient and that you found your stay to be a good value. Each team member strives to provide excellent service, so it’s really nice to hear about it when we succeed. We look forward to welcoming you... More 

Wamboin
Top Contributor
53 reviews 53 reviews
42 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Civic Center area in San Francisco is not pleasant to visit: there are a lot of homeless people in the area, to the point where the streets smell unpleasant. It is not, to my knowledge, dangerous, but it makes for a somewhat uneasy stay. That being said, the hotel is fine. (I did, though, need a refrigerator for medication;... More 

Was this review helpful? Yes 2
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to give us your feedback. We’re pleased to know that the hotel met your needs and that you found it to be a good value. Our neighborhood is undergoing some rapid changes. There are a few organizations in the neighborhood working to address some of the challenges these changes bring. We hope to welcome... More 

San Diego, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

1- I was located in a room with a shared dor with the neighbored room- this neighbor wakes up 3-4am and talk loudly in the phone and put on music. I called receiiptionist to complain but ithe noise was repeated the following night 2- Third day I talked to manager and he proposed to change my room- I agreed but... More 

Was this review helpful? Yes 3
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Warm regards,... More 

Hampshire, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After reading the many reviews criticizing this hotel I was a little skeptical about my arrival in San Francisco. The Holiday inn - Civic Center was a pleasant surprise. The lobby and rooms are clean, tidy and really nice looking. We has booked a 2 queen bed room but upon arrival we were asked if we would be OK in... More 

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for reviewing our hotel and thank you very much for the five stars! We’re pleased to know that you were pleasantly surprised. Each team member strives to present a lovely environment and to provide excellent service, so it’s really nice to hear about it when we succeed. We hope to welcome you again when your travels next bring... More 

Wellington, New Zealand
Contributor
20 reviews 20 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel itself is fine, tidy and well presented lobby area but rooms are very dated. Quite spacious but the decor is getting on a bit, our bedside lights didn't work but it was nice to have a balcony and the bed was quite comfortable. Very off-putting area though, I read about the homeless people but until you experience it... More 

Was this review helpful? Yes 2
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to give us your feedback. We’re pleased to know that the hotel met your needs, your bed to be comfortable, and our staff helpful. Our neighborhood is undergoing some rapid changes. There are a few organizations in the neighborhood working to address some of the challenges these changes bring. We hope to welcome you... More 

Fort Worth, Texas
Contributor
16 reviews 16 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 21, 2015

This is a nice HI property located one block south of Market Street, a 5 minute walk to the Civic Center BART/SFMuni station. The hotel itself is a typical HI. I was given a room on the 10th floor, I would recommend you ask for a higher floor @ check-in so you can look out over the city. The room... More 

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. We’re pleased to know that you enjoyed your stay and greatly appreciate the thorough description of your experience. Also, thanks for the tip about the SamTrans route---it’s always good to know alternatives for our guests. We look forward to welcoming you back when your travels next bring you to San... More 

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SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighborhood home. Most of its freeway-sized streets may not capture the same character as other neighborhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
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