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Holiday Inn Civic Center (San Francisco)

3.5 of 5 50 8th Street, San Francisco, CA 94103
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#134 of 236 Hotels in San Francisco
673 Reviews 3.5 of 5 stars
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Holiday Inn Civic Center (San Francisco)
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Holiday Inn Civic Center (San Francisco)
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673 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Innisfail, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

How can one staff member be taking a break when there are 2 Associates at the desk. We complained to customer service and got poo poo'd in that response as well. It is nice to defend you incompetent staff especially front desk, but you have to place some value in your customer concerns as well. AND YOU DID NOT! This... More

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Kingston, Canada
Top Contributor
55 reviews 55 reviews
51 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is basically a convenient to reach business hotel. We stayed here for 3 nights in August. It's a BART ride away from the airport, so you can skip taxi or shuttle bus unless you've too much money on your hands. The hotel is a typical middle-of-the-road Holiday Inn. Means: spacious room, basic but functional, clean, coffee maker, flat-screen... More

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for reviewing our hotel. We are pleased to hear that our location was convenient for you. You are very correct about the neighborhood. It is in the middle of a major growth spurt, as I am sure you witnessed. We are very excited of what’s to come! We hope we’ll get to welcome you again after all of... More

Kaipara Flats, null, New Zealand
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for a week and were more than happy with the service from the helpful friendly staff. The room was clean and modern. I see some people complain about the noise, but we didn't have a problem with it, after all your in the middle of a large city and found it no worse than any other city hotel... More

Was this review helpful? Yes 3
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for your review. Our staff works very hard to provide excellent service in a comfortable property. We are thrilled to know that our staff took good care of you while you stayed with us. We hope to welcome you again when you next visit San Francisco. Warm Regards, Holiday Inn Civic Center More

Edmonton, Alberta, Canada
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was nice and clean but the area the hotel in not so great lot a homeless people around they don't bother you but it does not feel good when you have to walk by them i personally will not stay at this place again..

Was this review helpful? Yes 1
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. The transformation and growth in the Mid-Market area has brought an increased presence of SF agencies to deal with homeless issues both here and throughout the City. Unfortunately, these issues are prevalent and visible throughout the city. Thank you so much for choosing to stay with us and we hope... More

Newport Beach, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I sent this email in good faith before posting this review. I stayed there in December 2013. I never got a reply. "I stayed in room 1214 during the dates specified and would like to be fully refunded for the night of the 26th and the 27th. on the night of the 26th your hotel rented room 1212 to some... More

Was this review helpful? Yes 2
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to tell us about your experience. We’re sorry to hear that you feel things are not resolved. Please feel free to reach out to our Guest Services Manager, Jessie Flores. He can be contacted at Jessie.flores@ihg.com or 415-575-5252. Warm Regards. More

Auckland Region, New Zealand
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was nice and clean and some of the front desk people were lovely, however some were very rude and unhelpful. Be warned the location is not pleasant - and would recommend staying Union Square or Fishermans Wharf. I did not feel safe walking around at night which meant we had to taxi everywhere. I would not return to... More

Was this review helpful? Yes 2
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. Thank you also for expressing your concerns. Being in the heart of a highly-populated urban city, we are located in a diverse community. As safety is always a first priority for our hotel, we do implement security measures to reassure guests with confidence and comfort. The neighborhood is undergoing a... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here 5 days in end-August 2014. Was her on business trip during a week when most hotels in downtown SF are booked. Holiday Inn CV is located in a location that is not near shopping area. It will take a good 20mins to walk to Powell area. Front desk service is inconsistent. Some are helpful and friendly while some... More

Was this review helpful? Yes 2
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking time to review our hotel and for the feedback. We are sorry to hear that construction interrupted your sleep. The City ordinance only allows for work between 7am and 8pm. While it doesn't help you, we’d sure like to know where you heard the noise and on what night. We’d contact the city’s building department to... More

Birmingham, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of this hotel is more suited for the Civic Centre, and is quite a walk from the main attractions of downtown San Francisco, and a taxi ride or car journey to places like Fisherman's Wharf. The hotel is very modern, big grand lobby and nice fresh rooms. Free WiFi also available in rooms.

Was this review helpful? Yes 3
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for reviewing our hotel. You are correct. We are in the Civic Center area and public transportation is a block away to take you to anywhere in the City you care to go. We're glad to know that you found our rooms to be fresh and our lobby grand. Please consider us at your service for your next... More

Morgantown, West Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed at this hotel for a business trip. The hotel has had some renovations done, but there still is some work left to do on it: Pros: -Location to public transit is awesome. There is a BART/MUNI/Bus stop at the corner of the block. -Rooms were fairly clean* (see con about bathroom) -Withstood the 6.1 earthquake that happened... More

Was this review helpful? Yes 3
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel and for the feedback. We’ll let our engineering team know that your former room needs some extra attention. We are pleased to know that our location was convenient for your needs. We always encourage our guests to forego a rental car and take advantage of our proximity to public transportation.... More

Washington DC
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here because I waited too late and couldn't get a reasonably priced hotel around the convention center, which is where I wanted to stay. That being said, it was actually an easy 10/15 minute walk to the Moscone Center. Couldn't be easier to get here from the airport, as the hotel is adjacent to the Civic Center BART... More

Was this review helpful? Yes 1
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to write a review. Many of our guests are in town for events at the Moscone Center and we frequently hear that our location is the reason for their stay. Now that BART goes directly to SFO, conventioneers do not even need to rent a car. Please consider us again for your next visit... More

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Additional Information about Holiday Inn Civic Center (San Francisco)

Address: 50 8th Street, San Francisco, CA 94103
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Civic Center (San Francisco) 3.5*
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Also Known As:
Holiday Inn Civic Center (San Francisco) Hotel San Francisco
Holiday Inn San Francisco
San Francisco Holiday Inn

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