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Holiday Inn Civic Center (San Francisco)

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50 8th Street, San Francisco, CA 94103
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Holiday Inn Civic Center (San Francisco)
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Holiday Inn Civic Center (San Francisco)
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795 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nottingham, United Kingdom
Top Contributor
134 reviews 134 reviews
83 hotel reviews
241 helpful votes 241 helpful votes
4 of 5 stars Reviewed today NEW

Stayed here for 3 nights at the beginning of a big trip. Arrived, check in I would call miserable. Gave me free drink voucher for platinum status. Room was ok but I wasn't expecting anything special as I appreciate the hotel is an older one. We caught the Bart from the airport and it stopped very close to the hotl... More 

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Hempstead, New York
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Wanted hotel close to Bill Graham Civic Center for concert, this was two blocks away so served its purpose but this isn't the sight seeing part of town. Around the block we stumbled upon needles in arms of passed out users, crack pipes on street, methadone clinic, bum fights. I am from NY so I tend to have street sense... More 

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HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. We’re pleased to know that our location worked out for your needs. Our neighborhood is undergoing some rapid changes. There are a few organizations in the neighborhood working to address some of the challenges these changes bring. We hope to welcome you again when you next come to SF for... More 

Manchester, United Kingdom
Top Contributor
281 reviews 281 reviews
86 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed 1 week ago

returned here..as I do every year. A good check in with an upgrade to a king room for my friend and I..always appreciated. Free fast wifi (I watched youtube on it) A free drinks token went down well with my mate and I as we had our pina coladas with jess.. The ever happy bar tender ;) Location is great... More 

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HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. We are always thrilled to hear from our repeat guests. We’re pleased to know that our location is convenient for your needs and that your experience was a pleasurable one. We will be sure to pass on the compliments to Jess in the bar. We look forward to welcoming you... More 

Lancaster, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel staff were very helpful from start to finish, we had a large and comfortable room with a city view. Very close to the BART station and the bus stop, for buses to pier 33 (Alcatraz) and Fisherman's Wharf. Earplugs were provided as the hotel acknowledges that it can be noisy, but we didn't need them. Have to note that... More 

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HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for reviewing our hotel and thank you very much for the five stars! We’re pleased to know that you were comfortable during your stay. We’re also glad that our location was convenient for your needs and that our staff provided excellent service. We look forward to welcoming you back the next time your travels bring you to SF.... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

We made a last minute reservation here and that may have been to our detriment. I made a payment online but was told that was a "holding deposit" and was asked to pay again, only to find that I was charged twice, it felt as if the attendant was focused on making sure the hotel was paid rather than listening... More 

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HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. We’re pleased to know that you found our location to be convenient and that the property was nicely maintained. We’re sorry to hear of the billing mishap. We are constantly working to be better hosts so we value your comments. We hope to have the chance to serve you again... More 

Biscarrosse, France
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

San Francisco is relatively expensive town, which seems to have disconcerting levels of homelessness and drug addiction, and this hotel is in a not very desirable part of town. Apart from the garage/parking attendants, it is generally staffed by people who had clearly received little if any effective training. But the price was lower than better located hotels elsewhere, and... More 

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HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for your feedback regarding your recent visit at our hotel. We’re sorry to hear that your experience did not live up to your expectations. We are constantly working to be better hosts so we value your comments. We hope to have the chance to serve you again in the future. Warm regards, Holiday Inn Civic Center More 

San Diego, California
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The facility and staff here were very nice, however as a solo female business traveler needing to come and go during evening hours, I was not very comfortable walking the area. I would walk during daylight hours with no concerns, but ran up quite a taxi bill for evening commutes. Depending on the nature of my visit, I would consider... More 

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Management response:

Thank you for taking the time to review our hotel. We’re pleased to know that our property worked out for your needs. Our neighborhood is undergoing some rapid changes. There are a few organizations in the neighborhood working to address some of the challenges these changes bring. We hope to welcome you again when you next visit San Francisco. Warm... More 

Baton Rouge, Louisiana
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Had an amazing employee check me in at the front desk, I wish I remembered her name. Hit all the points, gave great recommendations and just had a pleasant vibe. The room was standard Holiday Inn, clean, comfortable and nice. Little noisy but that's what you get for being in the city.

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HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for reviewing our hotel and thank you very much for the five stars! We’re pleased to know that our staff provided excellent service. Each member of the team strives to give each guest exemplary service so it’s nice to hear about it when we succeed. We look forward to welcoming you back the next time your travels bring... More 

Manchester, United Kingdom
Top Contributor
152 reviews 152 reviews
52 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed 1 week ago

I like this hotel. People have commented about the homeless people in the area, but this is San Francisco and the hotel is not far from Tenderloin. Yes, there are homeless people, but they also exist in other cities too. They welcome a smile and a wave and never once was I asked for money. The hotel has a doorman... More 

Was this review helpful? Yes
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. We’re pleased to know that your room was clean and comfortable. We are constantly looking to become better hosts so your feedback on your experience is appreciated. We look forward to welcoming you again when you next visit San Francisco. Warm regards, Holiday Inn Civic Center More 

london
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for a night with our three children after a road trip around Big Sur and Yosemite. The hotel staff were kind and helpful, the room was fine (two doubles) and the hotel was relatively quiet. Two downsides to this place: it is in a mixed area which feels like it may have once been very druggy and... More 

Was this review helpful? Yes 1
HolidayInn_SFCC, Assistant to the General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for taking the time to review our hotel. As you noticed, our neighborhood is undergoing some rapid changes. There are a few organizations in the neighborhood working to address some of the challenges these changes bring. We hope to welcome you again when you next visit San Francisco. Warm regards, Holiday Inn Civic Center More 

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South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighborhood home. Most of its freeway-sized streets may not capture the same character as other neighborhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
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