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All 235 San Francisco hotels

Holiday Inn Civic Center (San Francisco)

3.0 of 5
50 8th Street, San Francisco, CA 94103
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Holiday Inn Civic Center (San Francisco)
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52%
Ranked #134 of 235 hotels in San Francisco
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446 reviews from our community

Traveler rating
    46
    165
    142
    47
    46
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Families
70
 
Couples
109
 
Solo
66
 
Business
106
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
UK
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 15, 2013 NEW

This is an overpriced hotel with poor and impersonal service, very noisy and in a far from pleasant area. I'm used to many Holiday Inns particularly in Europe and always appreciated their service and simplicity. This one does not fit. When rushing one morning to a business meeting and missing breakfast I dared to ask for a banana to take... More

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Winnipeg
1 review
3 of 5 stars Reviewed June 11, 2013

Hotel is a little dated, but clean. Staff were very friendly. I was in town for business and was extremely frustrated with the internet access, which is unreliable at best. It's essentially unusable. Pretty much a dealbreaker for me for future stays, in the year 2013... Completely unusable internet access. I don't consider this to be a representative branch of... More

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HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review
June 11, 2013

Thank you for your taking the time to evaluate our property. We’re pleased you found our staff to be friendly and hotel to be clean. We greatly apologize for the inconvenience you experienced with the internet connection. Our hotel has been working diligently on advancing our wifi service to ensure guest satisfaction and we will soon have this matter resolved.... More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 8, 2013 via mobile

In the USA I was promised great service, too bad holiday inn did not deliver! The only exception was the awesome door man who was so great to deal with. The wifi did not work half the time and when I complained I was told "it's free ain't it"! The room service was awful, I could have thrown the pancakes... More

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HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review
June 11, 2013

Thank you for your feedback. We regret your stay did not reflect our customary service excellence. We are currently in the process of upgrading our wifi reception. Regardless of whether or not the service is free, does not excuse if it is not functioning properly and you should not have been given that response by any means. We are sorry... More

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Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2013

Our favorite hotel after a week long road trip. It felt very clean and we let out a sigh of relief after not having great luck at other places. We had a great room with a patio that you could walk out and view some of the city. It also had a pool on the 4th floor which my kids... More

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See 2 more reviews by Debbie H for San Francisco
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review
June 11, 2013

It means a lot to us that a guest would consider our hotel to be their favorite! Our patios are a special feature of our property and we’re happy it enabled you to experience the view of San Francisco. We’re so glad your children found the pool to their liking. Thank you for your five star rating and giving us... More

Grafton, Ohio, United States
1 review
5 of 5 stars Reviewed June 3, 2013

Everything I encountered from my stay at this hotel was above my expectations in service. The staff are all inordinately kind in their hospitality, and incomparably excellent in the execution of their craft. For example, my waiter for breakfast was Suchoul, and he was the best waiter I've ever had. His every sentence included the word "sir," my water glass... More

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HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review
June 11, 2013

We are honored that you would rate our establishment five stars. It is our pleasure to ensure our guests’ satisfaction is met with the authenticity and excellence you experienced upon your stay with us. We will be sure to pass along your kind comments to the individual staff members you mentioned. We wish you the best of luck on your... More

New York City, New York
Contributor
20 reviews 20 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 1, 2013

Due to construction across the street, the hotel provides you with ear plugs... Due to location, you cannot walk back to your hotel at night and can only park your car in the hotel garage. Homeless and dug addicts own the neighborhood. It says it all. However, the service is excellent with the most pleasant and efficient staff and diligent... More

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See 8 more reviews by Noe12 for San Francisco
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review
June 3, 2013

As with most big cities, San Francisco does have a very diverse community. Being that our location is situated with close proximity to City Hall, public transportation, and dining, there are many people with a range of backgrounds whom pass through the bustling downtown area. We are happy you found our staff to be excellent and efficient as we strive... More

Singapore
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 31, 2013

Convenient location within walking distance to the Union Square shopping area, but if you take a wrong turn, you walk into the old Industrial warehousing area, which has plenty of poor people sleeping by the road side at night. So, you will want to be very careful when u go out in the evenings.Old fashion tramcars and metro are within... More

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HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review
June 3, 2013

Thank you for your four star rating. There is some great shopping to do in San Francisco and we’re happy you found our location convenient to the many retail stores in Union Square. Our restaurant 50onEight is open until 10:00pm, but if guests get a late night craving our Front Desk is happy to suggest many restaurants to choose from... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2013

The hotel was average, but the area was full of homeless/drugged people. The gym did not have weights and pulley systems. Only a couple of treadmills and crosstrainers. I liked the balcony attached to my room.

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HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review
May 29, 2013

Thank you for your feedback. We do have an in-house fitness center for guests, but we also have a partnership with local gym, Civic Center Fitness, where our hotel’s guests have complimentary access for the duration of their stay with us. The gym is only one block from our hotel at 37 Grove Street. We apologize for not making this... More

Melbourne, Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 27, 2013

We stayed there for five days and enjoyed our stay. The location of the hotel was fairly good although there seemed to be a lot of street people in the area, but they weren't a problem. Catching local transport was fairly easy and we were able to make our way to any area we wanted with no problem. Their breakfast... More

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See 3 more reviews by biskitabroad for San Francisco
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review
May 29, 2013

It is an honor to receive such positive feedback from a guest of our hotel. We are pleased you found the location to lend itself to easy public transportation as it is one of our best attributes. Clean, spacious rooms and helpful, friendly service are a hotel’s highest priorities and we are happy this was your experience. We thank you... More

Brussels, Belgium
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 26, 2013

This is a good hotel: staff very friendly and helpful: even provided us what needed first night as our luggage did not arrive at the airport. Room was spacious and clean, with balcony and nice view. Breakfast was very good and a really continental breakfast: eggs, sausage, bacon...and so on. Only concern is about the area where it is located:... More

Was this review helpful? Yes 1
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review
May 29, 2013

Thank you for your compliments on our room and dining quality. We feel we offer an exceptional product and it is with great pleasure that we hear your experience reflected such. We are glad our staff was able to meet your needs having gone without your luggage the first night and that they were friendly and helpful. Our location is... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Homeless people(15)
  • Market street(14)
  • Union square(3)
  • Very nice(3)
  • Priority Club member(3)

Additional Information about Holiday Inn Civic Center (San Francisco)

Address: 50 8th Street, San Francisco, CA 94103
Phone Number:
Region: United States > California > San Francisco
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #134 of 235 hotels in San Francisco
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Holiday Inn Civic Center Hotel is a AAA 3 Diamond, full service hotel located in the San Francisco Performing Arts and Government District. Our hotel location is just steps from City Hall, Orpheum Theater, San Francisco s Opera and Ballet, Davies Symphony Hall and Asian Art Museum. Guests at the Holiday Inn Civic Center Hotel San Francisco will enjoy our complimentary Wireless Internet access throughout the hotel, free HBO, outdoor heated pool and sundeck, fitness center, and on site laundry facilities. Drinks and dining are available at the Jubilee Restaurant/Conversations Lounge. Major Credit Cards are required at check in. Indoor parking offered for $29 per day if driving in from either the San Francisco SFO or Oakland OAK airports or if traveling through the Bay Area and exploring the California Pacific Coast by car. Antique trolley cars provide convenient transportation to nearby Union Square, Chinatown, Moscone Convention Center, Fisherman s Wharf and Pier 39 attractions. Or catch the subway to the AT&T Ballpark, home to the San Francisco Giants baseball. With our 100% customer satisfaction, we look forward to welcoming you to the Holiday Inn Civic Center Hotel. We hope to be your home away from home each and every time you visit the San Francisco Bay Area. ... more   less 
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Also Known As:
Holiday Inn Civic Center (San Francisco) Hotel
Holiday Inn Civic Center (San Francisco) Hotel San Francisco
Holiday Inn San Francisco
Holiday Inn Civic Center San Francisco
San Francisco Holiday Inn

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