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Handlery Union Square Hotel


Hotel class 3.5 of 5
351 Geary Street, San Francisco, CA 94102
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Reviews you can trust

81% Recommend
4.0 of 5 stars 492 reviews
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By trip type
All (492)
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1 of 5 stars
Vulcanasm   1 contribution
Seattle, WA
Dec 20, 2009 | Trip type: Business, Solo travel
1
person found this review helpful

This hotel, in a word, is *NASTY*. I got athlete's foot from the vile, sticky carpet on the floor. I had to have my room moved because the internet in one room simply didn't work at all. One elevator felt like it was about to snap its cables. The rooms have single pane glass that doesn't seal. The "historic" rooms... more

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5 of 5 stars
AmericaOverEasy   6 contributions
Sydney
Dec 7, 2009 | Trip type: Business, Solo travel

When I'm in San Francisco, I'll be staying at this property. The staff are what make it for me, in any city I inhabit and the staff at the Handlery are wonderful folks. The location, right on Union Square is perfect for me because I can combine my biz with pleasure all just outside the front door of thisproperty. Bookstores,... more

Management response from
Jon Handlery, owner

Dear Mr. Sheehan, Thank you for taking the time to comment on your experiences at The Handlery Union Square Hotel. I was pleased that you have enjoyed your stays over the years and invite you to try our sister hotel, The Handlery Hotel and Resort in San Diego. I have mentioned to other guests that in February of 2010 we...

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4 of 5 stars
KlausOslo_Norway   2 contributions
Oslo, Norway
Nov 20, 2009 | Trip type: Business, Couples

We decided to book the same hotel we stayed in in 1999 because of the loation. The double room we got this time was a bit shabby, the AC did not work properly but nights were cool in late September and early October so we didn't complain. The room on the 7th floor with windows above the pool area meant... more

Management response from
Jon Handlery, owner

Dear Guest, Thank you for your recent stay at our hotel and I was pleased that overall you enjoyed your stay. With regards to the room decor, you are correct when you mentioned the refurbishment. We have already converted two floors with new furniture, carpeting, bed linens, flat screen t.v.'s and every room will soon have I-pod docking stations. I...

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5 of 5 stars
SusanBarber   1 contribution
Dublin
Nov 20, 2009 | Trip type: Family

Had an amazing trip, service from the staff went beyond the call of duty, went on to travel to Vegas and Santa Monica, but friendliness and professionalism from this hotel spoilt us because it did not match this hotel. Could not ask for a better situated hotel. Excellent more

Management response from
Jon Handlery, owner

Dear Guest, I wanted to thank you for your nice feedback on your recent stay at our Hotel. I appreciated that you took the time to respond and I will share your nice comments to our staff, who are the ones who make our hotel special. Hope to see you in 2010 when our renovation will be completed. Thanks again...

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5 of 5 stars
fatherrad   5 contributions
Mansfield
Nov 20, 2009 | Trip type: Couples

We arrived here after a week in Vegas and to celebrate a birthday on the 11th,( do not get the BART from the airport) what a fab location, met by very friendly staff, room was excellent have no idea what the view from the window was but we didnt go all that way to look out of the window. This... more

Management response from
Jon Handlery, owner

Dear Guest, I was pleased to see that you enjoyed your recent stay at the Handlery Union Square Hotel. Before I forget let me wish you a happy belated birthday. Looking forward to having you spend your next birthday celebration with us again. Should your travels take you to San Diego, please try our sister hotel, The Handlery Hotel and...

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3 of 5 stars
wildplacesUK   2 contributions
Durham
Nov 17, 2009 | Trip type: Friends getaway

We booked through Gold medal in january 2009 and paid in full. Problem booking in as hotel had no room for us despite having our money for 10 months. Gave us a family room for four adults. We sorted the following day with travel company but hotel extremely unhelpful. All in all not a nice experience. Staff overall were unhelpfull... more

Management response from
Jon Handlery, owner

Dear Guest, My apologies for the problems you recently had at our hotel. Guest satisfaction has always been a priority in my family over the 80 years we have been in business and I am disappointed that we did failed to live up to our standards.. I am sorry for the mistake with your original reservation but I am glad...

Fantastic
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4 of 5 stars
fiona_242   2 contributions
Glasgow, Scotland
Nov 15, 2009

I booked this hotel as I previously worked for a tour operator, and this was one of our biggest sellers in San Francisco - now I can see why! Set in a brilliant location, right next to union square, it is perfect for shopping and picking up sightseeing tours. There is also a cable-car stop nearby which takes you straight... more

Management response from
Jon Handlery, o

Dear Guest, Thank you for staying with us and for booking us in the past when you worked for a tour company. I was pleased that you enjoyed your stay and we are looking at adding some type of sound proofing in the areas that you mentioned. I appreciate not only the business you booked into our hotel but also...

LOVELY
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4 of 5 stars
decaugnanny   10 contributions
kent
Nov 11, 2009 | Trip type: Family

Stayed here to visit San Fran. it was perfect for the shops but quite a walk to Fishermans Wharf [get a tram ]. The room was clean, the bed comfy, the shower hot and you can smoke on the balcony providing you close the patio doors. Would highly recommend and would stay there again more

Management response from
Jon Handlery, owner

Dear Guest, Thank you for taking the time to respond on TripAdvisor regarding your stay at The Handlery Union Square Hotel. I was glad to read that you enjoyed your stay and wanted you to know that on your next visit you will find our rooms even more comfortable. We have already completed renovating all of the furnishings, bedding, carpeting...

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5 of 5 stars
amybyrd   1 contribution
carmel
Nov 9, 2009 | Trip type: Family

I am a tough critic but super appreciative when it is done right! The Handlery not only nailed our stay but far exceeded my expectations. When we arrived to the City it was a breath of fresh air to walk into the hotel and have my six year old son (with lots of energy) greeted as kindly as I. Upon... more

Management response from
Jon Handlery, owner

Dear Guest, Thank you for your feedback on your recent stay at the Handlery Union Square Hotel. I was pleased to read that you enjoyed your stay and it was a pleasure to meet you at check in. We are currently renovating the hotel and look forward to having you stay with us next year where we can celebrate your...

PERFECT
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5 of 5 stars
nannyliv   13 contributions
kent uk
Nov 6, 2009 | Trip type: Family

We loved the ideal location for shopping, trams, buses etc. Our room overlooked the swimming pool and we were able to smoke on our balcony!! It was quiet and the pool area provided peace and tranquility from the bustling city. Reception staff were very helpful, pleasant and accommodating. Would stay here again no probs. more

Management response from
Jon Handlery, owner

Dear Guest, Thank you for taking the time to send an evaluation of your stay at the Handlery Union Square Hotel to TripAdvisor. Guest feedback is important to us and I was pleased that you enjoyed your stay. We are renovating our property at this time so that your next visit to San Francisco you will find our room decor...

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Handlery Union Square Hotel Also Known As

  • Handlery Union Square San Francisco
  • Handlery Hotel
  • Handlery Union Square
  • Hotel Handlery Union Square
  • Handlery Hotel San Francisco
  • Handlery
Address: 351 Geary Street, San Francisco, CA 94102
San Francisco Hotels Handlery Union Square Hotel
4.0/5.0
492