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Handlery Union Square Hotel

Certificate of Excellence
351 Geary Street, San Francisco, CA 94102
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Handlery Union Square Hotel
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2,845 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glasgow, United Kingdom
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed 3 nights, good friendly service, helpful advice and pointers from staff. Only one lift working in new block throughout our stay, which was frustrating. Also be aware that if choose to take own bags from reception, then is flight of stairs en route - so pay the bell boy!!! Swimming pool an oasis in the city!

Was this review helpful? Yes 1
HandleryHotelsMgr, Owner at Handlery Union Square Hotel, responded to this review

Dear RDW29, I was pleased to read that you found our staff friendly and they provided helpful advice. I was additionally pleased that you enjoyed our outdoor heated pool and found it an oasis from a busy day of sightseeing. Thank you again for staying at the Handlery. Sincerely, Jon S. Handlery President, Handlery Hotels. More 

London, United Kingdom
Level Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We (family of four) stayed for five nights, punctuated by a two night stay in Yosemite. This is a clean and comfortable hotel in an excellent location. The kids enjoyed the pool. The room rate is high, reflecting the city's prices. We booked b&b for the first night, and although four of us were in the room it was made... More 

Was this review helpful? Yes 1
HandleryHotelsMgr, Owner at Handlery Union Square Hotel, responded to this review

Dear Kayenne, Thank you for visiting from the UK and I was pleased to read that you found our hotel a good base for your sightseeing. I am also glad that your found the hotel clean and comfortable, and that your kids enjoyed our outdoor heated swimming pool. We have addressed the issue with the soda machine that was outside... More 

london
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for a couple of nights in July 2015, before catching a cruise ship. The hotel is well situated just off Union Square, (although they class it as being on the square), just steps from Macy's, liberty's Saks on 5rth Ave, etc if your into shopping, lots of eateries around the hotel, both cheap and pricey,(for all budgets). Just... More 

Was this review helpful? Yes
HandleryHotelsMgr, Owner at Handlery Union Square Hotel, responded to this review

Dear ilovemydogs, I just finished reading your review and I was pleased that you enjoyed your visit to the city and with us. I was also glad you enjoyed our hotel's central position in the city and that you found our staff friendly and helpful. We look forward to you returning to the Handlery and San Francisco again. Sincerely, Jon... More 

Ipswich, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Did the job, without being anything special to make it excellent, or exceptional value for money. The room was large enough and the bed comfortable; everything worked fine although the air conditioning was very noisy. Good location. Complimentary breakfast would have been nice, but is excluded if you book through an agent.

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HandleryHotelsMgr, Owner at Handlery Union Square Hotel, responded to this review

Dear TomH3652015, Thank you for your feedback on your recent stay with us. I am glad you generally enjoyed your stay and found your room comfortable. We look forward to having you back. Sincerely, Jon S. Handlery President, Handlery Hotels More 

Arlon, Belgium
Level Contributor
10 reviews
7 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

This was a very enjoyable stay at this Hotel, good price, the room was very confortable and clean. The water in the swimming pool in manually warmed so you can enjoy it even if the weather is not good. The staff at reception and bagage was very friendly and always ready to help when you ask for informations. We also... More 

Was this review helpful? Yes
HandleryHotelsMgr, Owner at Handlery Union Square Hotel, responded to this review

Dear Guillaume H, Thank you for visiting with us from Belgium. I was happy to see you enjoyed your accommodations and our outdoor heated pool. We did rectify our WIFI issue in the hotel. I was also pleased that your interaction with our staff was a positive one. I have visited your lovely country 40 years ago and to this... More 

Champaign, Illinois, United States
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Handlery Hotel is in a very old building complete with old fashioned fire doors that remind you of something out of a 1900 factory building. The rooms are nice and well kept but I did have a bit of a problem with the AC in my first room. I checked in at about 130 am and was grumpy, tired,... More 

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HandleryHotelsMgr, Owner at Handlery Union Square Hotel, responded to this review

Dear Shannon B, Thank you for your feedback on your recent stay at our hotel. I am glad you enjoyed your visit and your experiences with the staff were positive. We look forward to having you back from Illinois again. Sincerely, Jon S. Handlery President, Handlery Hotels More 

London, United Kingdom
Level Contributor
58 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoyed my stay and the Handlery hotel and found it a good place to base ourselves while in San Francisco. Our room in the older building was of average size with quite a small bathroom but adequate enough to stay in as the majority of the time we were sight-seeing, but there were double beds which were comfortable, plus... More 

Was this review helpful? Yes 1
HandleryHotelsMgr, Owner at Handlery Union Square Hotel, responded to this review

Dear Chris T 1211, I recently read your review of our hotel and I am pleased that you enjoyed your stay. I'm glad that you found our hotel a "good base" for you sightseeing in the city and you were pleased with your accommodations. We hope to see you again. Sincerely, Jon S. Handlery President, Handlery Hotels More 

Carnegie, Pennsylvania
5 of 5 stars Reviewed 1 week ago

My brother and I visited San Francisco at the end of May and the first few days of June this year. The hotel was excellent and the staff was great. The room was a good size and very comfortable. The breakfast was limited and if you wanted anything extra as orange juice you had to pay for it. Edmund

Was this review helpful? Yes
HandleryHotelsMgr, Owner at Handlery Union Square Hotel, responded to this review

Dear John G, Thank you for staying at the Handlery Union Square Hotel and I was pleased to see you enjoyed your stay. I was also glad your interaction with the staff was pleasant and you found your accommodations comfortable. We look forward to having you back. Sincerely, Jon S. Handlery President, Handlery Hotels More 

manly
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We stayed at this hotel in June and found the location to be very central to shopping and restaurants....but unfortunately that was the only good thing about this hotel. The staff at this hotel were so rude and unprofessional i couldn't understand why they were working in this profession..I asked the concierge about tickets to Alcatraz (I was unaware that... More 

Was this review helpful? Yes 2
HandleryHotelsMgr, Owner at Handlery Union Square Hotel, responded to this review

Dear mm90028, Thank you for providing your comments on your recent stay with us. I do apologize for the inconvenience you experienced with our staff. We have always taken pride in our customer service and I have followed up with our employees with regards to your feedback. Again, my apologies for inconvenience and I can assure you that our standards... More 

Europe
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location, clean, wifi works well. But they charged $20 for 2 telephone calls in California of about 2 min each! Thats just cheeky. When I questioned the reception they apologised and blamed it on the phone provider. I still paid.

Was this review helpful? Yes
HandleryHotelsMgr, Owner at Handlery Union Square Hotel, responded to this review

Dear Lilpea_10, Thank you for staying with us and I am glad you enjoyed your stay and our location. The telephone calls do fluctuate do to time of day based on the local provider. I am pleased you found your accommodations clean and we look forward to having you back. Sincerely, Jon S. Handlery President, Handlery Hotels More 

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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