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Grand Hyatt San Francisco

4.0 of 5 345 Stockton Street, San Francisco, CA 94108
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Grand Hyatt San Francisco
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Grand Hyatt San Francisco
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2,520 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Grand Hyatt San Francisco
See the most recent reviews
Concord, California
Top Contributor
59 reviews 59 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Grand Hyatt, located next to Union Square. The location is excellent because there are Muni's (busses), trolleys, and cable cars which all run close by. The views from the Regency Club are amazing- you can see from the Golden Gate Bridge to the Bay Bridge on a sunny day. The sunsets were so romantic too. We... More 

Was this review helpful? Yes
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you so much for taking the time to write us a review. We are delighted you enjoyed the suite and the amenities offered in the room! The view of San Francisco is definitely one of the perks when you stay on a higher floor. We apologize for the delay in service at the desk and the atmosphere at the... More 

Senior Contributor
23 reviews 23 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing renovation, friendly staff, speedy service, very clean, near union square what more do you want. First we thought this gonna be a so so hotel but they surprised us by their charm when we arrived. So friendly and straight to the point solution. They had a little mistake and made me wait for a little time that i didn't... More 

Was this review helpful? Yes
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

We strive to provide excellent guest service and it is great to hear such nice compliment from our guests. Thank you so much for your shout out and we will work our very best to delight our guests! We look forward to welcoming you back in the near future! More 

Bangkok, Thailand
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

hyatt's recent renovation has helped elevate the hotel and it finally doesn't look run down. the rooms are modern, clean, and the view from the rooms are unspoiled. the hotel is located in the shopping district/union square so easily accessible too. the breakfast spread is great. downside- service is slow at the restaurant and the concierge unhelpful unless you call... More 

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TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your review and glad you like our new look! We appreciate your feedback about the service at the restaurant and concierge, I'll be sure to share your comment with the team to review! Thank you! More 

Sussex, Canada
20 reviews 20 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was spacious enough for my purposes. Washroom was very nice. Staff was helpful beyond belief. The location of this hotel is fantastic! It is a 1 minute walk from Union Square. Downtown shopping is all around the hotel, and is a 5 minute walk from Chinatown.

Was this review helpful? Yes 1
Top Contributor
57 reviews 57 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I come to SF quiet a bit for work and always stay at this property. I am Platinum with Hyatt and have stayed at a lot of different Hyatt's and this is by far my favorite. Location, staff, design and feel of this property is a nice balance between business and pleasure. The bar also has a very nice wine... More 

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Cornelius, North Carolina
Top Contributor
219 reviews 219 reviews
22 hotel reviews
100 helpful votes 100 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at the Grand Hyatt on Valentines Day, a very busy time. This may have contributed to some of the dissatisfaction from my time here. Starting with room not available. No bottled water in room ( may be a city thing, not sure), when you do get your room The checkin processor is similar to going to an Apple Store;... More 

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Grand Hyatt San Francisco for three nights in early January. Absolutely loved it! We stayed at five different hotels across the US during our trip and this was our favourite - the Hyatt Times Square was a very close second! The staff were lovely. Upon check-in, they noted we were there on our honeymoon and sent up... More 

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here at the start of January and found the hotel facilities to be a typical five star standard. We had two adults and two children in a standard room with two double beds. For four people and all their luggage space was a bit tight but for a short stay it was OK.The location is excellent being just... More 

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Bergen, Norway
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked this due to its location as i was on a quick stopover. Amazing views of Union Square and down town from my VERY large room. Prices were a lot cheaper than basic hotels in Fisherman's Wharf. Staff very helpful and there is great diner just around the corner :)

Was this review helpful? Yes 1
New Haven, Connecticut
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm currently staying at this hotel right now for a week for a conference and it has been top notch. I am Hyatt Platinum member so some of my experience won't apply to other travelers but I was so impressed with the hotel that I had to write a review while it is still fresh. Service/Lobby- Every staff person I... More 

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Hotel Summarization (Beta)

What travelers say

  • Union square(141)
  • Cable car(35)
  • Very nice(30)
  • Great view(22)
  • Top floor(15)
  • Great location(12)
  • Would definitely stay(5)
  • Breakfast buffet(5)
  • Friendly and helpful(5)
  • Front desk staff(4)

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco > Union Square
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hyatt San Francisco 4*
Number of rooms: 660
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hyatt Hotels Corporation, Travelocity, Hotels.com, Orbitz, BookIt.com, Priceline, Cheap Tickets, Hotwire, TripOnline SA, Odigeo and Tingo so you can book your Grand Hyatt San Francisco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt
Hotel Style:
#15 Luxury Hotel in San Francisco
#22 Business Hotel in San Francisco
#22 Green Hotel in San Francisco
#23 Family Hotel in San Francisco
#29 Romantic Hotel in San Francisco

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Dining (33)
Room/suite (263)
Bathroom (73)
Hotel & grounds (109)
Business center/function rooms (7)
Pool/beach area (3)
Family/play areas (1)
Other (181)

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Amenities (20)
Double Double Room (25)
Restaurants and Bars (22)
Standard King Room (30)
Suite (39)
The Hotel (62)

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Dining (12)
Hotel & grounds (13)
Family/play areas (1)
Room/suite (7)
Business center/function rooms (3)
Other (2)
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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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