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All 236 San Francisco hotels

Grand Hyatt San Francisco

4.0 of 5 Hotel   |   345 Stockton Street, San Francisco, CA 94108
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Ranked #25 of 236 hotels in San Francisco
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 4 days ago
London_UK_35 London, United Kingdom
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2,218 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (502)
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There are newer reviews for Grand Hyatt San Francisco
See the most recent reviews
London, United Kingdom
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed in Grand Hyatt for six nights on 23rd floor. The room was clean, tidy and modern but one wall of the room was a big sliding glass/window and it was not solid! When pushed, the entire glass door moved out substantially. It allowed plenty of police, faire truck and ambulance noise right in the room. On windy days... More

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Senior Contributor
49 reviews 49 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The grand Hyatt is a modern, well equipped hotel with courteous and friendly staff who seem determined to make sure you have a trouble free stay. I was staying on business booked through my employer and on arrival there was a problem with the credit card they had used for my booking. However the staff ensued this caused me minimum... More

Was this review helpful? Yes 1
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Dear Valued Guest, We are delighted you enjoyed your stay and the beautiful view from your room. It is great to hear our staffs were able to resolve the issue quickly for you. Your compliment is much appreciated and we hope to see you come back and visit us again soon. Warm regards, Tiffany More

Alessandria, Italy
13 reviews 13 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is perfectly located in union square, in my opinion one of the best starting point to visit the town. We had an executive room at the 32nd floor which was big enough. The room is modern and quiet (just some noise from the street). Personally I found very pleasant the executive lounge and the view you can enjoy... More

Was this review helpful? Yes 1
Ajax, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

My husband, daughter and I just stayed at the Grand Hyatt SF and I would like to comment on the service we received for staying there with our child. We had requested a crib in our room when booking, and without even asking we showed up to a room fully set up for a baby! We had a diaper genie,... More

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TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

The V.I.B. program has recently launched and it is great to hear such positive feedback from you. We understand how much guests have to bring when traveling with young ones, with some of the basic baby amenities already available at our hotel definitely make it easy for the parents. Thank you so much for taking the time to write us... More

Baltimore, MD
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 5 nights on the club level. The room (3005) was spacious with a great view of Coit Tower and the bay. Overall, the staff were helpful, the room was clean, and the accommodations were modern and comfortable. We used the club room on the 32nd floor extensively as there was no mini bar (empty fridge) and no... More

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TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for taking the time to write us a review. We are delighted you enjoyed the beautiful view from your room and the convenient location of our hotel. As part of our green initiative, we have removed all bottle waters from our guestrooms. We encourage our guests to bring their own water bottle and refill it at our hydration... More

Senior Contributor
45 reviews 45 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was having building work going on during our stay. The room that we were put in at first was very small and had an awful view. Our first night we were kept awake by building/construction work going on just outside the hotel. I complained the next day and luckily we were upgraded to a room with a view... More

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2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Just finished a quick family trip to San Francisco. As usual, had a wonderful stay at the Grand Hyatt. Immaculate rooms, attentive staff. Special recognition to David and Jimmy on the evening shift in the Grand Club, who continually go above and beyond to ensure an excellent experience for guests. We will be back again and can't wait!

Was this review helpful? Yes
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your review! We are thrilled you had such an awesome time with us and I'll be sure to share your compliment with David and Jimmy! Can't wait to welcoming you back soon! More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely rooms excellent reception staff made welcome . Excellent location though at moment huge construction work nearby,though we were there at weekend and didn't effect us .We arrived at 8.am and staff did all they could to get us a room asap as we d had a overnight flight .

Was this review helpful? Yes 1
Evanston, Illinois
Senior Contributor
28 reviews 28 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in and out very quickly - one night stay. Everything was perfect. Highly recommend this to anyone that wants a downtown location in the city. I did the regency club - very nice. Got to watch a football game with snacks in the afternoon and had breakfast available but I did not partake.

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location, right next to Union Square, the rooms are big and clean, very quiet for its central location, but i feel it was a little bit pricey. Basically at walking distance of restaurants and shops, Try to get a room with a view to the square, it's amazing.

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Hotel Summarization (Beta)

What travelers say

  • Union square(141)
  • Cable car(35)
  • Very nice(30)
  • Great view(22)
  • Top floor(15)
  • Great location(12)
  • Friendly and helpful(5)
  • Would definitely stay(5)
  • Breakfast buffet(5)
  • Front desk staff(4)

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hyatt San Francisco 4*
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Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt

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Hotel & grounds (97)
Room/suite (217)
View from room (114)
Family/play areas (1)
Business center/function rooms (4)
Bathroom (54)
Dining (32)
Pool/beach area (2)
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Amenities (20)
Double Double Room (25)
Restaurants and Bars (22)
Standard King Room (30)
Suite (39)
The Hotel (62)

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Dining (11)
Hotel & grounds (13)
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Room/suite (10)
Business center/function rooms (4)
Bathroom (1)
Other (4)

Near Grand Hyatt San Francisco


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#12 Luxury Hotel in San Francisco #15 Business Hotel in San Francisco #21 Green Hotel in San Francisco #23 Family Hotel in San Francisco #28 Romantic Hotel in San Francisco
Hotel Class
Official Description (provided by the hotel)
Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more   less 
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Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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