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All 236 San Francisco hotels

Grand Hyatt San Francisco

4.0 of 5 Hotel   |   345 Stockton Street, San Francisco, CA 94108
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Ranked #25 of 236 hotels in San Francisco
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed today
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2,201 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (496)
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Senior Contributor
49 reviews 49 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed today NEW

The grand Hyatt is a modern, well equipped hotel with courteous and friendly staff who seem determined to make sure you have a trouble free stay. I was staying on business booked through my employer and on arrival there was a problem with the credit card they had used for my booking. However the staff ensued this caused me minimum... More

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Alessandria, Italy
13 reviews 13 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is perfectly located in union square, in my opinion one of the best starting point to visit the town. We had an executive room at the 32nd floor which was big enough. The room is modern and quiet (just some noise from the street). Personally I found very pleasant the executive lounge and the view you can enjoy... More

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Baltimore, MD
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed for 5 nights on the club level. The room (3005) was spacious with a great view of Coit Tower and the bay. Overall, the staff were helpful, the room was clean, and the accommodations were modern and comfortable. We used the club room on the 32nd floor extensively as there was no mini bar (empty fridge) and no... More

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TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for taking the time to write us a review. We are delighted you enjoyed the beautiful view from your room and the convenient location of our hotel. As part of our green initiative, we have removed all bottle waters from our guestrooms. We encourage our guests to bring their own water bottle and refill it at our hydration... More

Senior Contributor
33 reviews 33 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel was having building work going on during our stay. The room that we were put in at first was very small and had an awful view. Our first night we were kept awake by building/construction work going on just outside the hotel. I complained the next day and luckily we were upgraded to a room with a view... More

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Just finished a quick family trip to San Francisco. As usual, had a wonderful stay at the Grand Hyatt. Immaculate rooms, attentive staff. Special recognition to David and Jimmy on the evening shift in the Grand Club, who continually go above and beyond to ensure an excellent experience for guests. We will be back again and can't wait!

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TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your review! We are thrilled you had such an awesome time with us and I'll be sure to share your compliment with David and Jimmy! Can't wait to welcoming you back soon! More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Lovely rooms excellent reception staff made welcome . Excellent location though at moment huge construction work nearby,though we were there at weekend and didn't effect us .We arrived at 8.am and staff did all they could to get us a room asap as we d had a overnight flight .

Was this review helpful? Yes 1
Evanston, Illinois
Senior Contributor
28 reviews 28 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was in and out very quickly - one night stay. Everything was perfect. Highly recommend this to anyone that wants a downtown location in the city. I did the regency club - very nice. Got to watch a football game with snacks in the afternoon and had breakfast available but I did not partake.

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location, right next to Union Square, the rooms are big and clean, very quiet for its central location, but i feel it was a little bit pricey. Basically at walking distance of restaurants and shops, Try to get a room with a view to the square, it's amazing.

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vancouver, BC
Top Contributor
162 reviews 162 reviews
75 hotel reviews
189 helpful votes 189 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is our 2nd time staying at the Grand Hyatt San Fran since last summer. Our room #2923 has a city view but not directly facing Union Square so the noise level from all the construction below and the winds hitting the glass doors have reduced dramatically. Of course, one can still hear the sirens but don't forget we are... More

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Houston, Texas
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was a really comfortable hotel, the location was very central if you like the bustle of the city. The staff were very friendly. Housekeeping was fantastic. And the best of all - this hotel has a wonderful lounge/bar/restaurant - the bartenders were wonderful and made some really great drinks and the food was amazing too. We were on the... More

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Hotel Summarization (Beta)

What travelers say

  • Union square(141)
  • Cable car(35)
  • Very nice(30)
  • Great view(22)
  • Top floor(15)
  • Great location(12)
  • Friendly and helpful(5)
  • Would definitely stay(5)
  • Breakfast buffet(5)
  • Front desk staff(4)

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hyatt San Francisco 4*
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Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt

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Hotel & grounds (97)
Room/suite (217)
View from room (114)
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Bathroom (54)
Dining (32)
Pool/beach area (2)
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Amenities (20)
Double Double Room (25)
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Standard King Room (30)
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Dining (11)
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Other (4)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#12 Luxury Hotel in San Francisco #16 Business Hotel in San Francisco #21 Green Hotel in San Francisco #23 Family Hotel in San Francisco #28 Romantic Hotel in San Francisco
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Official Description (provided by the hotel)
Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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