We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hyatt San Francisco

4.0 of 5 345 Stockton Street, San Francisco, CA 94108
Hotel website
Hotel deals
Offers & Announcements
Bed & Breakfast for Two
#24 of 236 Hotels in San Francisco
2,279 Reviews 4 of 5 stars
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
GreenLeadersSilver level
Grand Hyatt San Francisco
Professional photos View all
Browse nearby
Grand Hyatt San Francisco
Write a Review

2,279 reviews from our community

Traveler rating
    941
    931
    282
    80
    45
See reviews for
459
742
136
535
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (523)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Taoyuan, Taiwan
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good location, good service. Unfortunately, early arrival truck which brings food and supplies to stores around made a lot of noise. The window and curtain can not block them all. It can be better if this problem is solved.

Was this review helpful? Yes
London
Contributor
16 reviews 16 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Breakfasts were lovely, but it was the service which really stands out here. Very attentive doormen greet you and open the doors whenever you enter or leave the hotel and are very helpful with luggage or shopping. I'd stay here next time I come back.

Was this review helpful? Yes
Houston, Texas
Contributor
13 reviews 13 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

The hotel is located downtown and San Francisco is building a subway system. Traffic is very bad and it can take awhile to go anywhere. If you have a car it costs you $41.00 a day to park and $62.00 a day if you valet. The other problem is noise from the construction which is going on 24 hours a... More

Was this review helpful? Yes
Indianapolis, Indiana
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a beautiful, clean hotel with great views of the city. The only reason I didn't give it 5 stars is there was no fridge in the room. The staff was the real star at the hotel though - every single one was excellent and friendly. Loved staying there!!

Was this review helpful? Yes
London, United Kingdom
1 review
1 of 5 stars Reviewed 3 days ago NEW

i recently stayed at the hyatt for four nights, whilst the hotel is lovely beware if you have room overlooking the square you might struggle to sleep due to the road works!! i couldn't believe they went on all night - the drilling, the noise of reversing JCB's all through the night ...

Was this review helpful? Yes
kuala lumpur
Top Contributor
82 reviews 82 reviews
80 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is in a good location – right at the corner of Union Square within the downtown shopping area and a good variety of restaurants. The famous tram stop is nearby and the Financial District / Chinatown is within a 10-15 minute walk. Fisherman’s Wharf is a 10 minute drive away. Service provided by the Front Desk and concierge... More

Was this review helpful? Yes
Texas
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Easy check-in with friendly associates who were kind to a weary and somewhat grumpy traveler. The room was very modern and clean, quite lovely. Stayed on the 7th floor, no noise. Location...one of the best.

Was this review helpful? Yes
Nashville, Tennessee
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I give it 4 and a half stars overall. Nice room, recently remodeled. Small, but as expected for SF. Comfortable bedding. Check in and out was very fast for me, although others reviewers apparently had some difficulty. Standard room, 2 doubles, which came with in room fridge which was nice. All staff were friendly except for one of the female... More

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I arrived with my family for 5 days for a meeting. Prompt check in and great location. All staff well trained and courteous. Recently remodeled and clean. The hotel has a good gym with great view. Good concierge. Really it was a no hassle stay!

Was this review helpful? Yes
California
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Ok so maybe I expect to much of the check in clerk, a little welcome and a smile rather than an abrupt 'name' and not even a please or thank you in site then to be thrust a piece of paper and told $75 to upgrade so you can use the bar at the top of the hotel, excuse me... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Grand Hyatt San Francisco, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Grand Hyatt San Francisco? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Union square(141)
  • Cable car(35)
  • Very nice(30)
  • Great view(22)
  • Top floor(15)
  • Great location(12)
  • Would definitely stay(5)
  • Breakfast buffet(5)
  • Friendly and helpful(5)
  • Front desk staff(4)

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hyatt San Francisco 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Tingo, Travelocity, Priceline, Despegar.com, Reservation Counter, Odigeo, Otel and Venere so you can book your Grand Hyatt San Francisco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt

980 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (739)
Viewed
Hotel & grounds (97)
Viewed
Room/suite (217)
Viewed
View from room (114)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (4)
Viewed
Bathroom (54)
Viewed
Dining (32)
Viewed
Pool/beach area (2)
Viewed
Other (218)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (198)
Viewed
Amenities (20)
Viewed
Double Double Room (25)
Viewed
Restaurants and Bars (22)
Viewed
Standard King Room (30)
Viewed
Suite (39)
Viewed
The Hotel (62)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Dining (11)
Viewed
Hotel & grounds (13)
Viewed
Family/play areas (1)
Viewed
Room/suite (10)
Viewed
Business center/function rooms (4)
Viewed
Bathroom (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in San Francisco with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#12 Luxury Hotel in #15 Business Hotel in #21 Green Hotel in #23 Family Hotel in #32 Romantic Hotel in
Hotel Class
Official Description (provided by the hotel)
Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more   less 
Number of rooms
660

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Grand Hyatt San Francisco and other travelers.
1 question
Ask a question
A TripAdvisor Member
15 days ago

See all questions (1)

Questions? Get answers from Grand Hyatt San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer