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All 236 San Francisco hotels

Grand Hyatt San Francisco

4.0 of 5 Hotel   |   345 Stockton Street, San Francisco, CA 94108 (Financial District)
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Ranked #25 of 236 hotels in San Francisco
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
nicksanbrooke Swindon, United Kingdom
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2,135 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (470)
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English first
Swindon, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Been coming to SFO for many years now both for work and pleasure and I've stayed in many different hotels here. The Hyatt has to be my favourite downtown hotel to date. Perfect location in the heart of the shopping district with good transport links to other areas of the city. Not located on top a hill or on a... More

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Hamilton, New Zealand
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had four nights here along with other family members who were in San Fran for a wedding. From the minute we arrived to the time we left we couldn't really fault this establishment. The staff are very attentive, friendly and professional. The room we had on the 29th floor was very good, nice and clean, well laid out and comfortable.... More

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20 reviews 20 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The position in Union square is great and having stayed pre refurb I must state it is a great improvement.Noise from other Rooms was no problem but I did ask for a higher room and reception were very good in sorting room--just ask !, Beds very good and bathroom fine.

Was this review helpful? Yes 1
Geneva, Switzerland
Top Contributor
250 reviews 250 reviews
129 hotel reviews
157 helpful votes 157 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Expensive and bland The Good: Great bed, good sleep Large room, but no character (despite a fake bookshelf with books) OK (free) wifi Fast and friendly checkin/out The not so Good: 5 star hotel 2 star shower water pressure No long mirror, this would drive my wife nuts External noises ~ somebody sorting bottles at 3am in the morning, followed... More

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3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

In the heart of the city and a beautiful hotel. Top notch service all around. Rod at the front desk was great. Fay from room service personally called me back and addressed me by name and took care of wonderful request we had for another guest checking in on there wedding night. Also the young woman working the coffee lounge... More

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TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you so much for your review. It is always great to hear such great compliment on our staffs and I'll be sure to share your comment with the entire team! Glad you enjoyed your stay with us and we hope to see you come back and visit us again soon! More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Im a DIAMOND GP member. I used to stay here but not anymore. Why? Because its noisy. Nearly all are connecting rooms and when hotel is full you can hear that person do EVERYTHING. Noise comes through door since there is huge gap. Also walls are thin. Gap under front door is thin. No turndown service. Housekeeping sloppy. They want... More

Was this review helpful? Yes 2
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just spent two nights at this gorgeous property and hated to leave. The room (a suite) was lovely and comfortable, great shower (with one of the things in the corner for shaving legs) and the bed was super comfy. For those with access, the Grand Club Lounge, was wonderful for drinks in the evening (it's nice to be trusted with... More

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Laguna Beach, California
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 2 nights here and the location was perfect as I like to walk a lot when I'm traveling. It was really easy to get around union square from here. We were minutes away from the cable car and other public transportation too if you want explore other neighborhoods like North Beach, etc. The rooms were clean and the... More

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Wisconsin, USA
18 reviews 18 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is recently renovated. Lobby, bar and common areas are all terrific. Room was nice and plenty large enough for 2. Seems like some rooms have great views, although ours on the 5th floor was non existent. Part we liked best was across the street from Union Square. Cable cars were around the corner, BART station 3 blocks away or... More

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New York City, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

I can't say enough good things about this hotel or its staff. This was a very special romantic weekend, and everything needed to be perfect. As it turned out, it was even better than that. The room was spacious and very beautiful and the service throughout the hotel was impeccable. Had we left the room, the location would have been... More

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TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for the lovely compliment! Glad your romantic getaway was flawless and you enjoyed your stay with us. We'll be sure to share your review with the entire staff! Hope to see you come back soon for another visit! More

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Hotel Summarization (Beta)

What travelers say

  • Union square(141)
  • Cable car(35)
  • Very nice(30)
  • Great view(22)
  • Top floor(15)
  • Great location(12)
  • Friendly and helpful(5)
  • Would definitely stay(5)
  • Breakfast buffet(5)
  • Front desk staff(4)

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco > Financial District
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hyatt San Francisco 4*
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Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#13 Luxury Hotel in San Francisco #15 Business Hotel in San Francisco #22 Green Hotel in San Francisco #24 Family Hotel in San Francisco #30 Romantic Hotel in San Francisco
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Official Description (provided by the hotel)
Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more   less 
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