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Grand Hyatt San Francisco

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345 Stockton Street, San Francisco, CA 94108
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Grand Hyatt San Francisco
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Grand Hyatt San Francisco
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2,873 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Carmichael, California
Level Contributor
184 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Grand Hyatt is centrally located near Union Square. We got a high floor with a view towards the East Bay. The room was spacious and had great amenities. There was an arm chair with an ottoman, a long desk for working, a makeup dresser and makeup mirror, a modern bathroom and great decor. The staff were very friendly and... More 

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1 review
5 of 5 stars Reviewed yesterday NEW

The room was fantastic money's worth people are warmth Cardinal and courteous the location was more suitable for us since we were going for Alaskan cruise and the pier for departure was very close. We were extremely satisfied and it's really good for people going on cruise like us

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Columbia, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

While this is a great middle of the road hotel we were there for a work conference and had little to no internet. We tried to use the wi-fi and it didn't reach into the conference rooms, we tried the purchased wi-fi and had the same issue. Also, our rooms were very warm, we had maintenance look at them and... More 

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Level Contributor
97 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed yesterday NEW

No complaints, Good location Cleaning crew excellent Lobby is pleasant and welcoming Valet was forthcoming about cheaper parking across the street, maybe they were full. Concierge Joanna is phenomenal, an incredible asset: Recommended the perfect walking tour, the perfect restaurants both in San Francisco and Napa including where to park near said restaurants, how to get to the Giants game... More 

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New York City, New York
1 of 5 stars Reviewed 2 days ago NEW

No water or beverages of any kind in rooms. Nothing in mini bar. Small beverage cart downstairs opened after I left in the morning and before I got back in the afternoon. No coffee available when I woke up. No turn down service. No food menus in the room (forced to use poorly designed on screen prompts to order room... More 

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TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your feedback. We offer coffee and tea packets are available in each room if guests could not make it to our lobby coffee bar service between 5:30 a.m. and 11:30 a.m. Complimentary water stations are located on each floor for hotel guests and a pre-stock mini bar can be arranged in advance. However, we understand for business... More 

Shanghai, China
Level Contributor
72 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I've stayed many times in this hotel and have alway found it to be acceptable - nothing special, not too grand - with a good location. But on this stay I noticed just how paper thin the walls seems to be. It was as if the jet-lagged family next door was in my room with me. I don't blame the... More 

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TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your feedback. Please accept my sincere apology for the unwanted noise. Your business is very important to us, we can certainly do our best to arrange a quieter room on your next visit. We understand you are interested to try other hotels in the area but if you do change your mind, please contact us directly, so... More 

Los Angeles
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great clean well located hotel. The rooms are practical and upscale. I really enjoyed my first experience with the Grand Hyatt brand. Will absolutely consider staying again on my next visit to beautiful San Francisco. Had a great view all the way to the water, so ask for a high floor room.

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Level Contributor
118 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I love to stay here each time I stay in San Francisco. The rooms are very nice and the staff is great. It's right across From the park. There is great shopping near by and even better restaurants. You will enjoy it as much as i do.

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TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your review. We are glad to hear Grand Hyatt is your hotel of choice in San Francisco! Your recommendation is much appreciated and we look forward to welcoming you back in the future! More 

La Verne, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

Modern rooms, delicious breakfast, centrally located in Union Square, friendly and helpful staff. Overall, wonderful place to stay for families. Front desk was great at providing detailed directions on how to use the cable car and Muni to get to all destinations.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your kind words. Glad you enjoyed the convenient location and your accommodation. It is always great to hear our staff was able to assist with your needs. Please come back and see us again in the near future! More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Grand Hyatt San Francisco is a fantastic hotel. It is located just a few blocks from Union Square. The hotel is clean and the rooms are tastefully decorated. The breakfast buffet was excellent and service was outstanding.

Was this review helpful? Yes
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your review! We are delighted you had an enjoyable stay with us and enjoyed the breakfast buffet! Hope to see you again soon! More 

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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