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All 236 San Francisco hotels

Grand Hyatt San Francisco

4.0 of 5 Hotel   |   345 Stockton Street, San Francisco, CA 94108
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Ranked #25 of 236 hotels in San Francisco
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed yesterday
Christina J San Francisco
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2,215 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (501)
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English first
San Francisco
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

Great location, decent enough room, but don't stay here if you need hotel WiFi. Was staying here for business and absolutely needed internet access in the room. The free WiFi offered by the hotel didn't work so I upgraded to the $10/day access - still didn't work at all. Ended up making multiple trips to Starbucks across the street just... More

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

I really liked this hotel for many reasons, - The location is ideal, close to all the shops and restaurants and bars and right on union square, you cant get better - The staff are all very helpful and friendly, excellent service - The amenities offered are outstanding from the standard toiletries and sewing kits, to hair styling tools! you... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We spent four nights at the Grand Hyatt in San Francisco and were generally very happy with the hotel. The location is fantastic, the rooms are excellent and the staff are great! Located on Union Square, getting to all of the major shopping centres was an easy 5 minute walk and there were also lots of dining options in the... More

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1 review
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Grand Hyatt for 6 nights in June 2013 as part of my honeymoon and was very impressed! The hotel itself was in a perfect location, close to Union Square, Powell Street shopping precinct and many food outlets. We stayed in an exclusive city view king bed room with breakfast included and the room was amazing!! Probably... More

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London, England, United Kingdom
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Well. I really liked this hotel room . It has a really comfy bed and I had great views with the electric blind control right next to the bed so I didn't have to move . The plug socket was also just next to the bed ( which is a well thought out addition to any hotel ) so you... More

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Orlando, Florida
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Grand Hyatt on a family trip in June of 2014. Check in was expeditious, hotel is well appointed and rooms are newly remodeled, modern and clean. For the area, the rooms are a nice size and vistas are great. You can't beat the central location to Union Square, great restaurants and shops. Bell Service was fantastic,... More

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Silver Spring, MD
Top Contributor
51 reviews 51 reviews
30 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed here for a 10th anniversary trip, and boy, did the hotel make it special! We had booked a Club room and they upgraded us to a suite. They also provided some snacks and wine. The front desk was very welcoming, more than usual for such a big hotel. The remodel is fantastic - comfortable beds,... More

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TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your review and congratulations on your special occasion! Glad you enjoyed the amenities offered in the guestroom and great to hear our staffs provided a smooth and welcoming check in experience. I must agree with you the meeting space on the top floor is something unique and ideal for a meeting. We appreciate your comment and we'll... More

Raleigh, NC
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This grand hyatt is a wonderful hotel to base a SF vacation, located next to union square. The check in process was effortless on my part, and the staff were exceptionally friendly and helpful. My room was large and comfortable, with a great view of downtown. Be aware that like new york, the buildings in the area echo and project... More

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TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your review. Sounds like check in was a breeze and glad you enjoyed the central location! We apologize for the noise from the city constructions and we wish it could be completed soon. Your business is much appreciated and we look forward to welcoming you back. More

London, United Kingdom
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed in Grand Hyatt for six nights on 23rd floor. The room was clean, tidy and modern but one wall of the room was a big sliding glass/window and it was not solid! When pushed, the entire glass door moved out substantially. It allowed plenty of police, faire truck and ambulance noise right in the room. On windy days... More

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Senior Contributor
49 reviews 49 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The grand Hyatt is a modern, well equipped hotel with courteous and friendly staff who seem determined to make sure you have a trouble free stay. I was staying on business booked through my employer and on arrival there was a problem with the credit card they had used for my booking. However the staff ensued this caused me minimum... More

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TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Dear Valued Guest, We are delighted you enjoyed your stay and the beautiful view from your room. It is great to hear our staffs were able to resolve the issue quickly for you. Your compliment is much appreciated and we hope to see you come back and visit us again soon. Warm regards, Tiffany More

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Hotel Summarization (Beta)

What travelers say

  • Union square(141)
  • Cable car(35)
  • Very nice(30)
  • Great view(22)
  • Top floor(15)
  • Great location(12)
  • Friendly and helpful(5)
  • Would definitely stay(5)
  • Breakfast buffet(5)
  • Front desk staff(4)

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hyatt San Francisco 4*
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Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt

974 photos of this hotel

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Room/suite (217)
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Business center/function rooms (4)
Bathroom (54)
Dining (32)
Pool/beach area (2)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#12 Luxury Hotel in San Francisco #15 Business Hotel in San Francisco #21 Green Hotel in San Francisco #23 Family Hotel in San Francisco #29 Romantic Hotel in San Francisco
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Official Description (provided by the hotel)
Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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