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Grand Hyatt San Francisco

4.0 of 5 345 Stockton Street, San Francisco, CA 94108
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Grand Hyatt San Francisco
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Grand Hyatt San Francisco
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2,380 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minneapolis, Minnesota
1 review
3 of 5 stars Reviewed yesterday NEW

Quick checkin, very friendly staff. "free wifi" had intermittent problems forcing you to upgrade to premium. The mattress was definitely in need of replacing. It was like you fell into a hole. As a result - a miserable backache that would wake me at night. So I never had a complete night's sleep. Breakfast buffet, better than most, good variety.... More

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New York City, New York
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

I am not sure if this hotel is new but as a businesss traveller struggled with the lack of room service at lunch or after midnight. There is nothing like arriving after a long flight to be told there is nothing to eat and no water to be located. Or when you are trying to work through lunch be forced... More

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Senior Contributor
23 reviews 23 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Pretty good experience here, having stayed in San Francisco multiple times it was my first time at the Grand Hyatt. Check in swift, room ready at 11am - always a bonus after a 13 hour flight. Room was modern and clean. Floor 5 overlooking Stockton Street, noise of the street drowned out by white noise of the aircon. Main disappointment... More

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Hastings, Minnesota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

This hotel is in a great location. Close to lots of shops and restaurants and walk able distance to Fisherman's Wharf. One plus is we arrived at 10:00 am and we were given our room without delay. While the room was spacious with a great vies of the bay it could have been a bit cleaner. The dust in the... More

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Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Clean, updated, friendly staff, right on Market Street and a short pleasant walk to the Pier. Also close to all amenities. I would definitely recommend this hotel and will return. I am a tough critic with extensive travel and this is one of the hotels I would definitely return to.

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1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

I spend half my life in hotels around the world. As such I have certain expectations regarding room service, pillows and general access to food on a 24 hour basis. This hotel doesn't have room service between 10:30 am and 5:00 pm, which is useless if you're jet lagged or traveling at odd hours. The beds are terribly soft and... More

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Lidingö, Stockholms Län, Sweden
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great place to stay if you want to be in the center of SF. Close to Moscone Center, restaurants and shopping. Modern hotel with all kinds of service incl FREE internet also in the room. The rooms are very comfortable and spacy. Service good very helpful personnel who gave us good tips. Breakfast very good a little queue in the... More

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Jupiter, Florida, United States
Top Contributor
56 reviews 56 reviews
40 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I'm not sure I'm "hip" enough for this hotel, but I can tell you that I was really impressed. I stayed in a club room that was beautifully appointed, very clean and really comfortable. The bath was bright and they had a lot of fancy spa samples to bring home for my wife (bonus). The club lounge was very well... More

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TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your review. I'm glad that you were 'wowed' by our service! We are delighted you enjoyed the comfortable accommodation and the amenities offered at the Grand Club Lounge. The lobby was designed to create a warm and cozy space for our guests and many have had a good time just hanging out by the fireplace! We appreciate... More

Top Contributor
179 reviews 179 reviews
68 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Had a great stay here this week, everything was smooth and enjoyable from check in to check out. Lobby area is small-ish and can get congested, same with the elevators, but it should not diminish a desire to stay here. Room was modern and well laid out etc but on the smaller side. Had a great view of a beautiful... More

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Los Angeles, California
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel with my younger daughter for couple of days and was pleasantly surprised by the great service, friendly staff, nice room with a beautiful city view, great location ; conveniently located close to many attractions, shops, and restaurants. I would definitely go back again !

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Hotel Summarization (Beta)

What travelers say

  • Union square(141)
  • Cable car(35)
  • Very nice(30)
  • Great view(22)
  • Top floor(15)
  • Great location(12)
  • Would definitely stay(5)
  • Breakfast buffet(5)
  • Friendly and helpful(5)
  • Front desk staff(4)

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hyatt San Francisco 4*
Number of rooms: 660
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Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt

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Double Double Room (25)
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Standard King Room (30)
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