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All 236 San Francisco hotels

Comfort Inn by the Bay

2.0 of 5 Hotel   |   2775 Van Ness Avenue, San Francisco, CA 94109-1497 (Marina)
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Ranked #111 of 236 hotels in San Francisco
A recent review
4 of 5 stars reviewed 1 week ago
Karen S
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649 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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English first
Cazenovia, New York
1 review
1 of 5 stars Reviewed 2 days ago NEW

I booked one night on June 19 for my mother-in-law and sister-in-law (my wife and I needed to make a one day side trip). We booked a 1 room suite so that my mother-in-law would have the bedroom and my sister-in-law would have the pull out sofa. When they arrived after 9:00 PM and pulled out the sofa bed, the... More

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3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago NEW

When I booked this place I thought "its kind of far from downtown" but to my surprise it was a great location. The rooms were clean, staff very helpful, breakfast good. The lady at the desk was extremely helpful when our ride to the airport was late, she made a special call and all was taken care of. The bus... More

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Top Contributor
53 reviews 53 reviews
15 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms are clean, quiet and quite large. The complementary breakfast was excellent and there were lots of options. The room had a safe but no microwave or fridge. The location of this hotel is excellent. It is only a short drive to many attractions. Walk out the front door and you can walk to the waterfront, Fisherman's Wharf or Russian... More

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5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here last week for three nights. Beds were very comfortable. The breakfast was very good though wish these hotels would have real brown bread. Plenty of room for everyone to sit. The hotel is a ten minute walk downhill to the Fisherman's Wharf and is close to the bus to Chinatown/Union Square. Front desk staff were pleasant and... More

Was this review helpful? Yes 4
Top Contributor
65 reviews 65 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was the second time I had visited this hotel and once more found it very good - I love the location as it is a quick walk to the water front and within easy reach of a bus stop for both the city buses and also the hop-on-hop-off bus. The staff as always were great, the breakfast was good... More

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Rancho Cordova
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family and I stayed here last night, we stayed in their Accessible one bedroom suite and it was AMAZING! Very spacious and lives up to it's name and description. Only problem/snag....we came back to the hotel after they lock the two entrance doors and to get in need to be buzzed in. Great idea and makes me feel very... More

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Oakville, Canada
14 reviews 14 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My mom and I spent two horrible nights at this hotel. The receptionist at the help desk was VERY VERY rude to us when we arrived first night. We were extremely tired and coming straight ahead from the airport and instead of getting some cheerful faces we got shocked with this brown lady at the night shift. Every time we... More

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Michael K, General Manager at Comfort Inn by the Bay, responded to this review

I'm very sorry to hear that your stay was not up to your expectations the first night, however it was encouraging that you noted you enjoyed the rest of your stay. I will personally look into the front desk staff attitude at the desk. Thank you for your comments and we hope that the next time you visit the city... More

Stockton, California
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a really great hotel experience for our family. Everyone enjoyed the stay. Our rooms were in fantastic bay view and Golden Gate view locations. The hot and cold breakfast was plentiful and delish. The decor was clean, modern, and the room had everything we needed ; writing table, chair, plenty of super comfortable pillows and an immaculate bathroom.... More

Was this review helpful? Yes 1
Michael K, General Manager at Comfort Inn by the Bay, responded to this review

I would like to thank you for recently taking time out of your day to write a review of our hotel. Your review helps other guests to choose where they would like to stay when in the San Francisco area. Our entire staff is dedicated in providing quality service to each of our guests. Our breakfast staff is always improving... More

Bloomfield, Connecticut
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Chose here because of location and price. Has a decent continental breakfast. Fruit, eggs, waffles, breads, cereals. Rooms are fine, we didn't need much, seemed clean. Short <10 min walk to wharf. Has shuttle to airport for about $14pp. Better than a cab fee. Downer is how tiny the bathroom is and our a/c barely worked, which would've been fine... More

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Michael K, General Manager at Comfort Inn by the Bay, responded to this review

Thank you for you review. It is wonderful to hear that our breakfast met your needs, as well as the room, and location of the Hotel. We look forward to welcoming you back to our great city on your next visit. In the mean time we will be getting that AC issue you experienced corrected. More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed there for 4 nights in june. The hotel was clean, the rooms where small but the beds where confortable. The internet was horrible, if we where lucky to connect it was so slow that we forgot what we was gonna look up. It did work pretty good in the breakfast and lobby area. The breakfast was not the... More

Was this review helpful? Yes 1
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  • Free breakfast(4)
  • Good location(3)
  • Car park(3)

Additional Information about Comfort Inn by the Bay

Address: 2775 Van Ness Avenue, San Francisco, CA 94109-1497
Phone Number:
Location: United States > California > San Francisco > Marina
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn by the Bay 2*
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Also Known As:
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
Comfort Inn Bay San Francisco
San Francisco Comfort Inn

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Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
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Official Description (provided by the hotel)
The Comfort Inn® By the Bay is conveniently located off U.S. 101, near Fisherman's Wharf, the San Francisco Marina Yacht Harbor, Fort Mason Center, Union Street and Lombard Street, the World's Crookedest Street. This San Francisco, CA hotel is close to popular attractions, including AT&T Park, the Golden Gate Bridge, San Francisco Chinatown and the San Francisco Civic Center Plaza. ... more   less 
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