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Hotel Carlton, a Joie de Vivre hotel

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1075 Sutter Street, San Francisco, CA 94109
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1 room 1 guest
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Hotel Carlton, a Joie de Vivre hotel
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Hotel Carlton, a Joie de Vivre hotel
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2,132 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (356)
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Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

very friendly, convenient location and great value compared to the huge corporate hotels just down the street... I had a really warm and authentically friendly welcome from Theo at the front desk, my room was a good size and very clean, great little coffee maker (for the jet lag!) and a nice laid-back feel to the place. Will be coming... More 

Was this review helpful? Yes 2
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

We are so happy you enjoyed your stay at Hotel Carlton, especially our warm hospitality and our clean and well appointed guestrooms. Thanks for spreading the word about the hotel! More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 5 nights, and we found very clean rooms, good looking, an outstanding service with the tourist guests, good location, and the free WiFi working great. I would repeat here if coming back.

Was this review helpful? Yes 5
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thanks for the wonderful 5-star review! We are thrilled you loved your stay! More 

Sonora, California
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we pulled in for valet parking we were pleasantly surprised with the amazing customer service. The front office staff greeted us with friendly smiles and we felt special. Throughout our stay everyone was top notch. The room was clean and fresh. The in house restaurant was delicious for breakfast. Cannot say enough amazing things about our stay.... More 

Was this review helpful? Yes 5
Saint Louis, Missouri
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I recently visited the Bay Area for a wedding in San Anselmo and a few days in the City. For the city portion of our visit, we stayed at the Hotel Carlton. It had been a few years since we last visited the Bay Area, and a lot of neighborhoods have changed for the better, including this... More 

Was this review helpful? Yes 4
Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked the Hotel Carlton at the last minute for a Friday night stay in San Francisco. I wasn't sure what to expect, but the price was very reasonable for the city on a weekend. San Francisco is one of those great American cites where you are better off trying a small boutique hotel in one of the cities' many... More 

Was this review helpful? Yes 4
London, United Kingdom
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Great facilities. Very good and helpful staff. Only a short walk to union square where all the tourist buses go. Nice place to eat around the hotel. Rooms are clean but no AC so can get hot in the summer months. Wifi access is good and free. Would stay again.

Was this review helpful? Yes 4
washington, dc
Level Contributor
151 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
2 of 5 stars Reviewed 1 week ago

Title sums it up: this is an older building with a lot of historic touches, like great crown molding and wainscoting. The common areas and our room on the 7th floor were spotless, very fresh and clean. The room was on the smaller side, consistent with buildings of that era, but not tiny-- no problems for two of us and... More 

Was this review helpful? Yes 4
New York City, New York
Level Contributor
93 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

this hotel is very nice. Lobby is clean as well as rooms. Staff is very friendly and accommodating. location is good too. The bathrooms are on the small side. There is a Resturant that serves food so very convenient. This is an international hotel so decorations are from all over the world so pretty to see.

Was this review helpful? Yes 4
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Carlton is on edge of downtown, so area is a bit edgy at night, but not dangerous. Restaurant has decent Arabic style food. Service is good; free wine tasting early every evening in lobby is nice touch.

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Il give this hotel and all the staff 110% They made our stay 1 of the best hotels we stayed in on our tour and 1 of the most memorable.nothing was to much when we asked for anything,the rooms are clean the maid is a star.next time I go to San Fran il definitely stay there.many thanks all. Ps..the free... More 

Was this review helpful? Yes 5
Hotel Review Summarization

What travelers say

  • Wine reception(15)
  • Street noise(9)
  • Few blocks(8)
  • Nice touch(4)
  • Very nice(4)
  • Very good(3)
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The Hotel (21)

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