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All 236 San Francisco hotels

Hotel Carlton, a Joie de Vivre hotel

3.0 of 5 Hotel   |   1075 Sutter Street, San Francisco, CA 94109
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84%
Ranked #36 of 236 hotels in San Francisco
Certificate of Excellence 2014
GreenLeadersPlatinum level
A recent review
5 of 5 stars reviewed yesterday
Redbone7877 Virginia Beach, Virginia
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1,761 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (264)
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English first
Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed yesterday NEW

The best. Staff is great. Not a cookie-cutter place. Better than the fancy places in SF, like the Drake, Marc Hopkins, Hilton, etc... If you don't stay there, you've made a mistake. It is a city hotel, with that SF unique early twenties feel. JRR

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Dublin, Ireland
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for three nights recently at the beginning of our US holiday. Good location about 15 mins walk to Union Square and close to a number of tram lines to get to the wharf area. Our room was on the top floor, very spacious and comfortable. No air con which is not strictly necessary in San Francisco, even in July,... More

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Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you for sharing your experience at Hotel Carlton. We are glad you enjoyed the service from our team and the central location of the hotel. We are so happy you had a great visit to San Francisco! More

Montreal, Canada
Top Contributor
76 reviews 76 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My 3-day stay at the Hotel Carlton at the beginning of a Northern California Holiday was almost perfect. Pros: very friendly staff, big room with a lot of room to move, very comfortable bed with ceiling fan above, walk-in closet, practical washroom, quick and cheaper than elsewhere valet service (apprciated since there is no parking at the hotel), cool electrical... More

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Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thanks Patrick for your great review of Hotel Carlton. We are so happy to hear you enjoyed the comfortable guestrooms, friendly service and the powramid electrical outlets. We hope to have you again as our guest soon! More

Humboldt County, USA
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

First off, I enjoyed my three-night stay: nice-sized room, big closet, comfy bed, windows that open, a ceiling fan. Very nice-quality toiletries (shampoo, conditioner, shower gel) in the shower, which I appreciated. The staff was welcoming, friendly, and helpful. A wide variety of people stay there, which I also enjoyed. Restaurant on-site, filtered water, wine reception nightly, valet parking. (Although... More

Was this review helpful? Yes 1
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you Wishfrog for your kind review of your stay at Hotel Carlton! We are so happy you loved the service, location and decor of the hotel as well as our restaurant and nightly wine reception. We will speak with our guest internet service provider about the setting on our wifi access so more devices are allowed per room as... More

Baltimore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I go to SF once a year for work and this hotel is conveniently located to where I am working. I stayed there last year, and while it wasn't the most impressive hotel ever, my experience last year was fine and this hotel was my first choice for my trip this year due to location. After my experience this year... More

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Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you for taking the time to tell us about your stay at Hotel Carlton. I appreciate your speaking with me on the phone earlier today and once again, I apologize for the noise and service levels you experienced. As I mentioned we are in the process of testing a few different sound proofing initiatives at the hotel that we... More

Los Angeles, California, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel has a nice balance between vintage and new furniture and atmosphere. The restaurant is good for breakfast. The staff in both the restaurant and hotel took the term excellent customer service a whole new level. They really like their jobs and works for the hotel. Everyone I met was always very helpful.

Was this review helpful? Yes 2
Jamie L, Front Office Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you Donna for the great review! I am so pleased to hear that you enjoyed the decor, the restaurant and the service you experienced while you were our guest. We hope to see you again soon! More

Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed for 4 nights and have a mixed review of this place: Pros - Staff is friendly - Rooms are clean - filtered water available on 3 floors - bed was comfy - Price was reasonable for San Francisco hotels Cons - Walls are paper thin...i asked for a quiet room and got a corner room. I thought this... More

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Jamie L, Front Office Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you KentWeare for your review of our hotel. We know that hearing your feedback is one of the best ways that we can learn and continue to grow and improve. Thank you for the great comments about our service, cleanliness and price of our rooms! Many thanks again! More

Luton, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Hotel, as part of a Cosmos Tour. 5.30 drinks on the house! Rooms adequate, bearing in mind the location, 15 minutes walk to central San Francisco. For a sandwich Sutter Fine Foods is 3 minute walk. Inside is a deli which make the best sandwiches I've ever tasted. Highly recommended.

Was this review helpful? Yes 2
Jamie L, Front Office Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you so much Alanbullafc for the great review! I am so glad to hear that you enjoyed your stay with us and the 5:30 Happy 1/2 Hour we offer in our lobby. It's wonderful to hear that you enjoyed the close proximity to the heart of downtown Hotel Carlton offers as well as some fantastic food and dining experiences... More

Paris, France
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The best staff ever! Thanks a lot for these wonderful moments. We could not have found a better hotel for our first time in San Francisco! Staff and management members are kind and very helpful, and the room was so cosy. A great moment!

Was this review helpful? Yes 3
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

We are delighted to hear you enjoyed your first visit to San Francisco and your stay at Hotel Carlton. We are happy to be part of your experience and hope you come to see us again soon! More

Salinas, California
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked a room cause I had a event at The Regency Ballroom that Saturday. I rarely go to San Francisco so did not really know what to expect. Easily checked in to one bed room. The staff was very friendly and informative about where to go. The only confusion there was where to park. But the staff also let me... More

Was this review helpful? Yes 5
Jamie L, Front Office Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you Leslie for the great review! I'm so glad that you were pleased with your first time experience to San Francisco and your stay at Hotel Carlton with it's close proximity to the Regency Center! Thank you for the great feedback about our staff and the parking instructions! I'll be sure to touch base with everyone again and ensure... More

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Additional Information about Hotel Carlton, a Joie de Vivre hotel

Address: 1075 Sutter Street, San Francisco, CA 94109
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Carlton, a Joie de Vivre hotel 3*
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Also Known As:
Carlton Hotel San Francisco
Hotel Carlton San Francisco

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style
#2 Green Hotel in San Francisco #36 Family Hotel in San Francisco #38 Romantic Hotel in San Francisco #60 Business Hotel in San Francisco
Hotel Class
Official Description (provided by the hotel)
The historic Hotel Carlton offers an international ambiance paired with outstanding guest service. Built in 1927, this nine-story San Francisco hotel is 3 blocks from the California Street cable car line, 6 blocks from Union Square, 8 blocks from the main entrance to Chinatown and 9 blocks from Civic Center. Complimentary evening wine receptions are held in Hotel Carlton's lobby nightly. In addition, Hotel Carlton provides complimentary wireless internet to all guests; upgraded bandwidth is also available (surcharge applies). All 161 non-smoking guestrooms at Hotel Carlton feature Tibetan mountain-themed art, hand-painted Moroccan tables, ceiling fans, and marble-top desks. The public spaces showcase cross-cultural design that incorporates treasures from Africa, India, Nepa, Laos and Asia. Our restaurant Saha features award-winning Arabic Fusion cuisine. ... more   less 
Number of rooms
161

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15 days ago

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