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All 236 San Francisco hotels

Hotel Carlton, a Joie de Vivre hotel

3.0 of 5 Hotel   |   1075 Sutter Street, San Francisco, CA 94109
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84%
Ranked #38 of 236 Hotels in San Francisco
Certificate of Excellence 2014
GreenLeadersPlatinum level
A recent review
5 of 5 stars reviewed 2 days ago
Michelle W
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1,812 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (277)
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English first
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for 4 nights. Leaving tomorrow. The hotel staff are wonderful, so helpful and friendly. Nothing is too much trouble for them. Edgar is great fun. He loves to see you helping yourself to the free wine at the nightly reception. You do get noise from the street but after the first night we never heard a thing. The... More

Was this review helpful? Yes 1
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

We are so happy you enjoyed your stay at Hotel Carlton Michelle! Edgar is truly an asset to the team and we love the interaction, enjoyment and celebration that takes place during our evening wine reception as well. We hope you see you back soon! More

State College, Pennsylvania
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel Carlton is in a perfect location and the staff is outstanding. They were always willing to help and no one ever appeared to be too busy to give advice or call cabs. I would highly recommend this clean, quiet and relaxing hotel.

Was this review helpful? Yes 5
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Anita, we are so happy you enjoyed your stay at Hotel Carlton! We really enjoyed having you as our guest and are always happy to help in any way possible. We hope you are able to come back to San Francisco to visit us again soon! More

Calgary
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Good- Pet friendly, Nice rooms, very clean, restaurant in the lobby, good service Bad- very NOISEY, no grass/dirt nearby for pet, sketchy hood, no air conditioning, valet park only (typical for SF) Stayed here for 2 nights this past weekend. Chose it because of it's pet friendly policy, and because I booked it last minute, the first night was discounted.... More

Was this review helpful? Yes 2
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you for taking the time to review your stay at Hotel Carlton. We are glad you found the hotel comfortable and clean, the the service to be very helpful. We are sorry to hear that the noise from neighboring rooms impeded your stay. We are working on improving the soundproofing in the building as I'm sure you can imagine... More

New York City, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a week as a locate for visiting art institutions of SF. We found the rooms to be clean and comfortable. The staff to be friendly, and helpful. And the evening wine and music were an unusual treat. We would definitely recommend this hotel. The cons were that the accommodations were dated and the neighborhood was a... More

Was this review helpful? Yes 2
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you Michael for your great review of your stay at Hotel Carlton. We are so happy you were able to dine in Saha and enjoyed the restaurant as much as we do! The hotel is a great jumping off location for art exploration in San Francisco as there are new galleries opening in our neighborhood regularly and we are... More

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I would stay here again! Friendly staff! quiet at night! GREAT location! within walking distance to everything! so close to Chinatown! our room was spacious, clean and cool when it was so hot outside! I would stay here again, no faults! great value for money!

Was this review helpful? Yes 3
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

We are so happy that you found the staff at Hotel Carlton friendly and the hotel to your liking! We agree that our neighborhood has a lot to offer with great restaurants, night clubs, shopping and easy transportation to the top tourist attractions in San Francisco. We are glad you found it to be a good value! More

Portland, Oregon
Top Contributor
59 reviews 59 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Maybe its just my own weird thing, but I think hotel bathrooms can tell a lot about the level of cleaning at the hotel. My bathroom was sparkling and I really loved the colors. The room was comfortable enough, and my room was on a higher floor so I did have a little bit of a "view". I would stay... More

Was this review helpful? Yes 5
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you Saving Paradise for your great review of Hotel Carlton! We are so happy you enjoyed our newly renovated bathrooms and that the staff exceeded your expectations. We hope to see you back again soon! More

Cape town
Senior Contributor
41 reviews 41 reviews
37 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is well located about 6 blocks from Powell street and the trams. Good running routes to fisherman wharf and a pleasant bar/restaurant next door. No mini bars/water in rooms and elevators very slow but otherwise okay.

Was this review helpful? Yes 4
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you for sharing your great experience at Hotel Carlton on TripAdvisor. We are delighted you found the hotel to be centrally located and enjoyable! More

New York City, New York
Contributor
15 reviews 15 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I really enjoyed my stay at the Hotel Carlton. I came across the hotel through the Hotel Tonight app, and decided to take a chance on it based on the reviews. The staff was really friendly and got me quickly checked in when I arrived around 10pm. My room was nice, clean, and quiet. I unfortunately forgot to take a... More

Was this review helpful? Yes 4
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you for your great review of your stay at Hotel Carlton! We are so happy you enjoyed your stay, the friendly service from our team and the decor of the guestrooms. We hope to see you again the next time your travels bring you to San Francisco. More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent stay in hotel, on arrival met extremely helpful, friendly staff, any request made were welcome and facilitated. Looked for quiet room and this was accommodated. Highly recommended. I booked this hotel on line and it was my first time not going through a travel agent, very satisfied with result.

Was this review helpful? Yes 9
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

Thank you Sheila for your fantastic review of your stay at Hotel Carlton! We are so glad you enjoyed your stay and that our staff exceeded your expectations in their hospitality. We hope you visit us again the next time you are in San Francisco! More

Querétaro, Querétaro Arteaga, Mexico
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The best of our stay was the kindness of the staff! They were very friendly and supportive with anything we need. We really appreciate a place that lives the service concept. They made Us feel safe, even my children. Thank you to all! The room was clean but some how small . We like the wine tasting at the lobby!

Was this review helpful? Yes 8
Pam J, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

We are so happy that you found the staff to be kind and helpful during your stay at Hotel Carlton! We hope to be able to host you and your family as our guest again soon! More

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Additional Information about Hotel Carlton, a Joie de Vivre hotel

Address: 1075 Sutter Street, San Francisco, CA 94109
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Carlton, a Joie de Vivre hotel 3*
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Also Known As:
Carlton Hotel San Francisco
Hotel Carlton San Francisco

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